Itil R 4 Foundation Courseware Nederlands

Author : Van Haren Publishing
Publisher : Unknown
Page : 168 pages
File Size : 48,8 Mb
Release : 2019-05-25
Category : Electronic
ISBN : 9401804605

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ITIL(R) 4 Foundation Courseware - Nederlands by Van Haren Publishing Pdf

'Naast de ITIL(R) 4 Foundation Courseware - Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL(R)4 - Pocket Guide (ISBN: 978 940 180 442 4). ITIL(R)4 - Pocket Guide sluit aan op ITIL(R) 4 Foundation Courseware - Nederlands. Deze cursus is ontwikkeld om uw ITIL(R) 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL(R) 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL(R) 4 cursus: -Inzicht verkrijgen in de sleutelbegrippen van Service Management -Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf -Inzicht verkrijgen van de 4 Service Management dimensies -Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System -Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren -Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen

Author : Van Haren Learning Solutions A.O.
Publisher : Van Haren
Page : 169 pages
File Size : 53,9 Mb
Release : 2019-02-28
Category : Education
ISBN : 9789401803946

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ITIL® 4 Foundation Courseware - English by Van Haren Learning Solutions A.O. Pdf

ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: Sales@vanharen.net What will be included in the official accredited courseware • High-quality courseware supplemented with additional reference materials • Presentations in PPT (always free for partners) • Sample questions • Sample exam and rationale • Syllabus and Glossary • Pre-course reading material • Free branding functionalities

Author : Van Haren Learning Solutions A.O.
Publisher : Van Haren
Page : 201 pages
File Size : 47,8 Mb
Release : 2019
Category : Education
ISBN : 9789401804622

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ITIL® 4 Foundation Courseware - Nederlands by Van Haren Learning Solutions A.O. Pdf

Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de overweging te maken de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service Value System (SVS). ITIL® 4 leert u wat het betekent om een toevoeging te leveren aan de bedrijfswaarde evenals modellen zoals Lean IT, Agile en DevOps. De cursus is bedoelt voor ieder die werkt in de IT service branche of (meer) kennis nodig heeft van IT Service Management. Kandidaten van deze cursus moeten binnen 60 minuten 40 vragen beantwoorden. Deze vragen zijn multiple choice en het gebruik van het boek tijdens het examen is niet is toegestaan. Bij een score van 65% heeft u het examen behaald en krijgt u het certificaat. U kunt uw examinering starten nadat u de cursus heeft afgerond. De examinering kunt waar en wanneer u maar wilt starten. Het examen wordt online gemaakt met onder andere het gebruik van een webcam. Kandidaten die deze cursus willen volgen wordt geadviseerd om een basiskennis te hebben van IT en kennis van het eigen bedrijf. U gaat tijdens de ITIL® 4 cursus: • Inzicht verkrijgen in de sleutelbegrippen van Service Management • Inzicht verkrijgen hoe ITIL u kan helpen Service Management te implementeren in uw bedrijf • Inzicht verkrijgen van de 4 Service Management dimensies • Inzicht verkrijgen van het doel en de componenten van het ITIL Service Value System • Inzicht verkrijgen van Service Value Chain activiteiten en hoe deze aan elkaar relateren • Inzicht verkrijgen van het doel en de kernbegrippen van 25 ITIL praktijkvormen

Author : Van Haren Publishing
Publisher : Unknown
Page : 128 pages
File Size : 53,6 Mb
Release : 2019-02-28
Category : Electronic
ISBN : 9401803935

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ITIL(R) 4 Foundation Courseware - English by Van Haren Publishing Pdf

'ITIL(R) 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL(R) 4. The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available. Translations to Dutch, German and Spanish will follow very soon ! If you are interested in this please do let us know also via the link above Are you interested in this material ? Please mail to: Sales@vanharen.net What will be included in the official accredited courseware -High-quality courseware supplemented with additional reference materials -Presentations in PPT (always free for partners) -Sample questions -Sample exam and rationale -Syllabus and Glossary -Pre-course reading material -Free branding functionalities

Author : Van Haren Learning Solutions A.O.
Publisher : Van Haren
Page : 188 pages
File Size : 42,6 Mb
Release : 2024-06-23
Category : Education
ISBN : 9789401804677

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ITIL® 4 Foundation Courseware - Deutsch by Van Haren Learning Solutions A.O. Pdf

Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the publication ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: Understand the key concepts of service management Understand how the ITIL guiding principles can help an organization adopt and adapt service management Understand the four dimensions of service management Understand the purpose and components of the ITIL service value system Understand the activities of the service value chain, and how they interconnect Know the purpose and key terms of 18 ITIL practices Understand 7 ITIL practices

Author : Learning Solutions E.A.
Publisher : Unknown
Page : 128 pages
File Size : 40,7 Mb
Release : 1900
Category : Electronic
ISBN : 9401805652

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Itil(R) 4 Managing Professional Courseware by Learning Solutions E.A. Pdf

Author : Axelos
Publisher : Itil 4 Foundation
Page : 212 pages
File Size : 42,8 Mb
Release : 2019
Category : Business & Economics
ISBN : 011331616X

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Itil Foundation, Itil 4 Edition by Axelos Pdf

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Author : Learning Solutions E.A.
Publisher : Van Haren
Page : 444 pages
File Size : 48,8 Mb
Release : 2020
Category : Education
ISBN : 9789401806107

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ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware by Learning Solutions E.A. Pdf

This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

Author : Pelle Råstock
Publisher : Van Haren
Page : 128 pages
File Size : 46,8 Mb
Release : 2024-06-23
Category : Electronic
ISBN : 9789401802031

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TRIM (The Rational IT Model™) Foundation - Courseware by Pelle Råstock Pdf

The Courseware package consist out of two publications, TRIM (The Rational IT Model™) Foundation Courseware (ISBN: 978 94 018 0201 7) and TRIM: The Rational IT Model (ISBN: 978 94 018 0052 5). This training consists of two days, which provide preparation for the TRIM Foundation exam. The courseware convers the basics of The Rational IT Model and provides a simpler way for organizations to adapt Service Management as a practice. Apart from the certificate that you will receive when passing the exam, the knowledge you gain during the training about transforming your organization towards a service provider model is significantly more important. You will learn about the foundation of Service Management such as Service structure, service governance, continual improvement and how to connect processes to you existing organization. Certification is an important step in your professional development. TRIM Foundation certificate is specifically aimed at IT professionals and practitioners involved in IT service delivery and managers and consultants who need a basic understanding of the mechanisms in required in delivering IT services, and as criteria for gap analyses. Peoplecert is the certification institute for TRIM Foundation. Would you like to know more about the TRIM Foundation exam? Please visit: www.peoplecert.org

Author : Van Haren Publishing
Publisher : Unknown
Page : 536 pages
File Size : 51,5 Mb
Release : 2018-10-15
Category : Electronic
ISBN : 9401801452

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Itil Intermediate Release, Control and Validation Courseware by Van Haren Publishing Pdf

'ITIL(R) Intermediate Release, Control and Validation - 4 days The four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work. You'll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management. Target group The target group of the ITIL Expert Qualification: Release, Control and Validation is: -Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications. -Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization. -IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme -Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities. This may include but is not limited to, IT professionals, business managers and business process owners. Exam The examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass. Prerequisites Candidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate.

Author : Claire Agutter
Publisher : IT Governance Publishing Ltd
Page : 79 pages
File Size : 55,6 Mb
Release : 2020-04-14
Category : Computers
ISBN : 9781787782150

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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition by Claire Agutter Pdf

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Author : Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury
Publisher : BCS, The Chartered Institute for IT
Page : 241 pages
File Size : 48,5 Mb
Release : 2012-05-08
Category : Business & Economics
ISBN : 9781906124939

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IT Service Management by Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury Pdf

ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL(R) licensed product.

Author : AXELOS
Publisher : Unknown
Page : 356 pages
File Size : 48,6 Mb
Release : 2024-06-23
Category : Electronic
ISBN : 0113316143

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PRINCE2 Agile (German Edition) by AXELOS Pdf

The PRINCE2 Agile guide supports a new qualification which is being offered as an extension for those who already hold a PRINCE2 Practitioner qualification. PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Startup

Author : Claire Agutter
Publisher : Itgp
Page : 224 pages
File Size : 46,5 Mb
Release : 2019-08-08
Category : Electronic
ISBN : 1787781585

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ITIL® 4 Essentials by Claire Agutter Pdf

ITIL(R) 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Exam and more. Covering practices and concepts not addressed as part of the Foundation syllabus, it's ideal for newly qualified practitioners. It offers practical tips based on the author's extensive experience for applying service management in the real world.

Author : Anonim
Publisher : Unknown
Page : 212 pages
File Size : 44,9 Mb
Release : 2019
Category : Electronic books
ISBN : 0113316666

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ITIL® Foundation by Anonim Pdf

The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world.