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Author : Anonim
Publisher : Unknown
Page : 0 pages
File Size : 46,9 Mb
Release : 1999
Category : Electronic
ISBN : OCLC:1404866728
Author : Thomas J. Housel,Sandra C. Hom
Publisher : Intl. Engineering Consortiu
Page : 232 pages
File Size : 48,7 Mb
Release : 1999
Category : Knowledge management
ISBN : 0933217587
This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.
Author : Deepak Pareek
Publisher : CRC Press
Page : 312 pages
File Size : 51,8 Mb
Release : 2006-11-29
Category : Business & Economics
ISBN : 9780849387913
Bringing together market research reports, business analyst briefings, and technology references into one comprehensive volume, Business Intelligence for Telecommunications identifies those advances in both methods and technology that are being employed to inform decision-making and give companies an edge in the rapidly growing and highly co
Author : Lee, In
Publisher : IGI Global
Page : 1211 pages
File Size : 44,5 Mb
Release : 2009-03-31
Category : Technology & Engineering
ISBN : 9781605661957
"This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.
Author : Suman Paul,Sara Paiva,Bo Fu
Publisher : Springer Nature
Page : 150 pages
File Size : 41,6 Mb
Release : 2022-01-13
Category : Technology & Engineering
ISBN : 9783030775582
This book provides a range of application areas of data and knowledge management and their solutions for the fields related to the convergence of information and communication technology (ICT), healthcare, and telecommunication services. The authors present approaches and case studies in future technological trends and challenges in the aforementioned fields. The book acts as a scholarly forum for researchers both in academia and industry.
Author : Anonim
Publisher : Emerald Group Publishing
Page : 472 pages
File Size : 45,6 Mb
Release : 2015-10-07
Category : Business & Economics
ISBN : 9781784417635
Volume 22 includes two main chapters in both Part A and B. It appears in two parts because all chapters offer great depth in coverage of core issues senior executives must address for long-term survival of the firm: business intelligence, knowledge management, and understanding of the systems dynamics of interfirm behavior.
Author : Imed Boughzala,Jean-Louis Ermine
Publisher : John Wiley & Sons
Page : 298 pages
File Size : 43,9 Mb
Release : 2010-01-05
Category : Technology & Engineering
ISBN : 9780470394427
Knowledge Management (KM) encompasses a wide range of tools and methods that are at the heart of the information and communication society and provide solutions that rely as much on organization as on technology. This title brings together contributions from authors from a range of countries who are recognized as leading figures in this field, both in an academic and a practical sense. It describes the strategic aspects of KM and defines the underlying principles in terms of management, life cycle, process, methods and tools involved in this discipline. Several approaches to the running of KM within organizations are then discussed. The influence of KM on the performance of a company is analyzed and guidelines are given on various KM approaches that can be used to achieve specific goals. Finally, several case studies of companies that have put KM at the heart of their organizational strategy are given to demonstrate how this approach has been put into practice. Given the practical approach taken by this book and the considerable advantages that a good handling of KM can bring to an organization, this title will be of great interest to those involved in this field.
Author : Camison, Cesar,Palacios, Daniel,Garrigos, Fernando,Devece, Carlos
Publisher : IGI Global
Page : 450 pages
File Size : 55,5 Mb
Release : 2008-10-31
Category : Business & Economics
ISBN : 9781605660714
"This book analyzes different types of virtual communities, proposing Knowledge Management as a solid theoretical ground for approaching their management"--Provided by publisher.
Author : Professor Alexeis Garcia-Perez
Publisher : Academic Conferences International Limited
Page : 1058 pages
File Size : 43,6 Mb
Release : 2020-12-02
Category : Business & Economics
ISBN : 9781912764822
Author : Raman
Publisher : Excel Books India
Page : 324 pages
File Size : 54,7 Mb
Release : 2009
Category : Knowledge management
ISBN : 8174463518
KM is an IT subject. Right&? Wrong! Knowledge and its management is a prerogative of everyone. Since the magic of information transforming itself into knowledge which in turn becomes information at the next level, thus continuing the eternal cycle of knowledge quest has always fascinated people throughout the ages. This book is about celebrating knowledge for its own sake and emphasising that unless it is shared, there would be no new knowledge. Also knowledge per se can never be costed or priced, it is only the process of acquiring it, storing it and disseminating it that can be expressed in economic terms. Knowledge is free and that is the way it has always been or will ever be. The book has evolved as the author went about understanding the esoteric concept of KM and sought to unravel what it really stood for. Key Featuresv A comprehensive look at KM as a subject. First of its kind - a resource book on KMv Clear view of knowledge, the way of its creation and the manner of its managementv Classical approach to KMv Modern approach to KMv KM modelsv KM tools and their applicationv The mystique of how information becomes knowledgev Datamining and datawarehousing explainedv KM and its application in the corporate sectorv Case studies galorev Most comprehensive list of further readings, extensive group and individual exercises for students of KM
Author : Anders Örtenblad
Publisher : Edward Elgar Publishing
Page : 496 pages
File Size : 43,8 Mb
Release : 2014-12-31
Category : Business & Economics
ISBN : 9781783470426
This innovative Handbook widens our understanding of knowledge management, a field that has risen to prominence in recent decades. It collects contemporary insights from more than 30 contributors into the rich tapestry of knowledge management practices across a broad landscape of cultures and socio-political contexts. The contributors offer authoritative analyses to inform practical applications of knowledge management, along with provoking reinterpretations of its developmental potential to guide future innovation and research in this field. The starting point for discussion centers around establishing a common definition for knowledge management, a concept that has remained nebulous since its inception. Expert contributions examine the relevance of this common definition within various contexts, such as Buddhist organizations, law firms, the army and indigenous organizations. The contributors explore how knowledge management could be effectively applied in these very diverse contexts. Some contributors analyze the universality of Ikujiro Nonaka’s concept of knowledge management. Other contributors suggest alternative definitions of knowledge management. While previous literature has primarily focused on how knowledge management is practiced currently, this handbook sets out alternative visions and conceptualizations of knowledge management in diverse settings and is, thus, focused on how knowledge management ideally should be practiced in various contexts. This Handbook of Research on Knowledge Management will appeal as a point of reference for academics and students of business and management, business administration, sociology and organizational behavior. Practitioners, managers and business-owners alike will also find this an invaluable resource.
Author : Gretta Rusanow
Publisher : ALM Publishing
Page : 510 pages
File Size : 46,8 Mb
Release : 2003
Category : Business & Economics
ISBN : 1588521168
Outlines specific strategies for leveraging a law firm's collective knowledge by implementing systems and processes to support the identification, capture, and dissemination of staff's legal and marketing expertise to advance business objectives. Author has offices in Sydney and in New York.
Author : Abou-Zeid, El-Sayed
Publisher : IGI Global
Page : 428 pages
File Size : 40,5 Mb
Release : 2007-11-30
Category : Business & Economics
ISBN : 9781599044880
The growing awareness of the crucial role that knowledge can play in gaining competitive advantage has lead businesses to confront how to build competitive business strategy around a firm's intellectual resources and capabilities, and how to define and guide the processes and infrastructure for managing organizational knowledge. Knowledge Management and Business Strategies: Theoretical Frameworks and Empirical Research provides researchers and practitioners fundamental business and management knowledge by exploring relevant theoretical frameworks and the latest empirical research findings in the area of knowledge and knowledge management strategies and their formulation and alignment with organizations' competitive business strategies.
Author : Dan Remenyi
Publisher : Academic Conferences Limited
Page : 583 pages
File Size : 53,7 Mb
Release : 2007
Category : Database management
ISBN : 9781905305520
Author : Peter Curwen,Jason Whalley
Publisher : Routledge
Page : 355 pages
File Size : 48,9 Mb
Release : 2004-08-12
Category : Business & Economics
ISBN : 9781134293339
The telecommunications industry is one of the most influential and significant global industries. As well as being fundamentally important to the health of the modern economy, it is going through a period of unprecedented change, facing a range of strategic challenges from globalization and cross-border alliances, to changing technologies and consu