Labor In The Tourism And Hospitality Industry

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Labor in the Tourism and Hospitality Industry

Abdallah M. Elshaer
Labor in the Tourism and Hospitality Industry Book PDF

Author : Abdallah M. Elshaer
Publisher : CRC Press
Page : 522 pages
File Size : 44,9 Mb
Release : 2019-05-28
Category : Business & Economics
ISBN : 9780429877605

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Labor in the Tourism and Hospitality Industry by Abdallah M. Elshaer Pdf

An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations

Employment Relations in the Hospitality and Tourism Industries

Rosemary Lucas
Employment Relations in the Hospitality and Tourism Industries Book PDF

Author : Rosemary Lucas
Publisher : Psychology Press
Page : 332 pages
File Size : 44,5 Mb
Release : 2004
Category : Business & Economics
ISBN : 0415297117

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Employment Relations in the Hospitality and Tourism Industries by Rosemary Lucas Pdf

This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.

Research Anthology on Human Resource Practices for the Modern Workforce

Management Association, Information Resources
Research Anthology on Human Resource Practices for the Modern Workforce Book PDF

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 2224 pages
File Size : 41,5 Mb
Release : 2021-12-30
Category : Business & Economics
ISBN : 9781668438749

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Research Anthology on Human Resource Practices for the Modern Workforce by Management Association, Information Resources Pdf

Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigenerational workers, diversity initiatives, and global health and economic crises. There is a necessity for human resource departments to change as well to adapt to new societal perspectives, technology, and business practices. It is important for human resource managers to keep up to date with all emerging human resource practices in order to support successful and productive organizations. The Research Anthology on Human Resource Practices for the Modern Workforce presents a dynamic and diverse collection of global practices for human resource departments. This anthology discusses the emerging practices as well as modern technologies and initiatives that affect the way human resources must be conducted. Covering topics such as machine learning, organizational culture, and social entrepreneurship, this book is an excellent resource for human resource employees, managers, CEOs, employees, business students and professors, researchers, and academicians.

A Hospitable World?

David Jordhus-Lier,Anders Underthun
A Hospitable World Book PDF

Author : David Jordhus-Lier,Anders Underthun
Publisher : Routledge
Page : 232 pages
File Size : 40,9 Mb
Release : 2014-10-30
Category : Business & Economics
ISBN : 9781317751762

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A Hospitable World? by David Jordhus-Lier,Anders Underthun Pdf

The hospitality and tourism sector is a large and rapidly expanding industry worldwide, and can rightfully be described as a vehicle of globalisation. Hotels are among the cornerstones of the industry often drawing workers from the most vulnerable segments of multicultural labour markets, accommodating and entertaining tourists and business travelers from around the world. This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly geographical approach to understand how different groups of workers experience and respond to challenges in the hospitality industry, and is based on recent theoretical debates and empirical research on hotel workplaces in cities as different as Oslo, Goa, London, Las Vegas and Toronto. A multi-scalar analysis is taken where concrete worker bodies and their physical, emotional and embodied labour are seen in relation to, among other aspects: the regulation of national and regional labour markets, city governments with global city ambitions, and global corporate actors and labour migration patterns. The book sheds light on the hotel workplace as a hierarchical and fragmented social space as well as addressing questions on worker mobility, the fragmentation of work, scales of organisation and how workers can help shape the regulation of their industry. This timely volume brings together contributions from international academics and is valuable reading for all those interested in hospitality, tourism, human geography and globalisation.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Ronald J. Burke,Julia Christensen Hughes
Handbook of Human Resource Management in the Tourism and Hospitality Industries Book PDF

Author : Ronald J. Burke,Julia Christensen Hughes
Publisher : Edward Elgar Publishing
Page : 128 pages
File Size : 55,7 Mb
Release : 2024-06-15
Category : Electronic
ISBN : 9781786431370

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Handbook of Human Resource Management in the Tourism and Hospitality Industries by Ronald J. Burke,Julia Christensen Hughes Pdf

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Employment Relations in the Hospitality and Tourism Industries

Rosemary Lucas
Employment Relations in the Hospitality and Tourism Industries Book PDF

Author : Rosemary Lucas
Publisher : Routledge
Page : 332 pages
File Size : 43,6 Mb
Release : 2004-01-22
Category : Business & Economics
ISBN : 9781134432981

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Employment Relations in the Hospitality and Tourism Industries by Rosemary Lucas Pdf

Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry

Salih Kusluvan
Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry Book PDF

Author : Salih Kusluvan
Publisher : Nova Publishers
Page : 876 pages
File Size : 50,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 1590336305

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Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry by Salih Kusluvan Pdf

The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.

Paradise Laborers

Patricia A. Adler,Peter Adler
Paradise Laborers Book PDF

Author : Patricia A. Adler,Peter Adler
Publisher : Cornell University Press
Page : 329 pages
File Size : 40,9 Mb
Release : 2018-08-06
Category : Political Science
ISBN : 9781501726705

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Paradise Laborers by Patricia A. Adler,Peter Adler Pdf

Resorts have become important to American society and its economy; one in eight Americans is now employed by the tourism industry. Yet despite the ubiquity of hotels, little has been written about those who labor there. Drawing on eight years of participant observation and in-depth interviews, the renowned ethnographers Patricia A. Adler and Peter Adler reveal the occupational culture and lifestyles of workers at five luxury Hawaiian resorts. These resorts employ a workforce that is diverse in gender, class, ethnicity, and nationality. Hawaiian resort workers, like those in nearly all resorts, consist of four groups. New immigrants hold difficult and dirty low-status jobs for little pay. Locals provide an authentic Polynesian flavor for guests, a ready pool of youthful high-turnover employees, and a population trapped in a place that offers few occupational alternatives. Managers tend to be middle-class, college-educated young and middle-aged men from the mainland whose lifestyles are occupationally transient. Seekers, mostly young, white, and from the mainland as well, escape to paradise seeking adventure, warmth, extreme sports, or some alternate life experiences. The Adlers describe the work, lives, and careers of these four groups that labor in organizations that never close, with shifts scheduled around the clock and around the year. Paradise Laborers adds to the growing interest in the global flow of labor, as these immigrant workers display different trends in gendered opportunities and mobility than those exhibited by other groups. The authors propose a political economy of tourist labor in which they compare the different expectations and rewards of organizations, employees, and local labor markets.

Tourism Employment

Michael Riley,Adele Ladkin,Edith Szivas
Tourism Employment Book PDF

Author : Michael Riley,Adele Ladkin,Edith Szivas
Publisher : Channel View Publications
Page : 212 pages
File Size : 46,5 Mb
Release : 2002
Category : Business & Economics
ISBN : 187315030X

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Tourism Employment by Michael Riley,Adele Ladkin,Edith Szivas Pdf

This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes that contribute to our understanding of the behaviour of workers and managers in the industry.

Critical Social Challenges in the Tourism Industry: Labor, Commodification, and Drugs

Ç?vak, Bar??,Bayraktaro?lu, Engin
Critical Social Challenges in the Tourism Industry Labor Commodification and Drugs Book PDF

Author : Ç?vak, Bar??,Bayraktaro?lu, Engin
Publisher : IGI Global
Page : 313 pages
File Size : 47,5 Mb
Release : 2023-09-25
Category : Business & Economics
ISBN : 9781668492574

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Critical Social Challenges in the Tourism Industry: Labor, Commodification, and Drugs by Ç?vak, Bar??,Bayraktaro?lu, Engin Pdf

Critical Social Challenges in the Tourism Industry: Labor, Gentrification, and Drugs is a groundbreaking book that delves into the often-overlooked critical issues within the field of tourism. The book adopts a critical perspective, shedding light on power relations, domination, and oppression within the tourism industry. By exposing these dynamics, the critical paradigm seeks to liberate both tourist destinations and employees from exploitative conditions. From examining the social and environmental effects of tourism to addressing critical topics such as gentrification, consumerism, commodification, and critical pedagogy, this comprehensive study offers a fresh and thought-provoking analysis of the field. With a focus on labor transformation, the formation of the working class, and the employment of women, children, and immigrants, the book uncovers the intricate labor processes and interactions within the tourism industry. Furthermore, it explores important aspects such as tourist-employee interaction, LGBT tourism, illegal sex tourism, and the use of drugs and psychedelics in the context of tourist mobility. This book is ideal for researchers and students in the field of tourism, offering a comprehensive examination of critical issues within the industry.

Human Resource Management in the Hospitality Industry

Michael Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael Boella,Steven Goss-Turner
Publisher : Routledge
Page : 386 pages
File Size : 40,6 Mb
Release : 2012-08-21
Category : Business & Economics
ISBN : 9781136397097

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Human Resource Management in the Hospitality Industry by Michael Boella,Steven Goss-Turner Pdf

Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Sustainable Hospitality Management

Huub Ruël,Angelique Lombarts
Sustainable Hospitality Management Book PDF

Author : Huub Ruël,Angelique Lombarts
Publisher : Emerald Group Publishing
Page : 332 pages
File Size : 55,6 Mb
Release : 2020-11-20
Category : Business & Economics
ISBN : 9781839092657

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Sustainable Hospitality Management by Huub Ruël,Angelique Lombarts Pdf

The hospitality industry is major industry. Due a steady growth, by 2030 the hospitality and tourism industry is expected to provide 380 million jobs. This title explores the challenges presented including labor shortages, containing and reducing the ecological footprint, Over tourism, and a poor industry image.

Human Resource Management in the Hospitality Industry

Michael John Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael John Boella,Steven Goss-Turner
Publisher : Routledge
Page : 354 pages
File Size : 47,9 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415632539

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Human Resource Management in the Hospitality Industry by Michael John Boella,Steven Goss-Turner Pdf

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Operations Management in the Hospitality Industry

Peter Szende,Alec N. Dalton,Michelle (Myongjee) Yoo
Operations Management in the Hospitality Industry Book PDF

Author : Peter Szende,Alec N. Dalton,Michelle (Myongjee) Yoo
Publisher : Emerald Group Publishing
Page : 220 pages
File Size : 54,8 Mb
Release : 2021-06-10
Category : Business & Economics
ISBN : 9781838675431

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Operations Management in the Hospitality Industry by Peter Szende,Alec N. Dalton,Michelle (Myongjee) Yoo Pdf

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

Global Cases on Hospitality Industry

Timothy L. G. Lockyer
Global Cases on Hospitality Industry Book PDF

Author : Timothy L. G. Lockyer
Publisher : Routledge
Page : 653 pages
File Size : 49,9 Mb
Release : 2013-05-13
Category : Business & Economics
ISBN : 9781136452321

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Global Cases on Hospitality Industry by Timothy L. G. Lockyer Pdf

Get a comprehensive research-based look at real life hospitality industry issues from leaders in the field Global Cases on Hospitality Industry is a comprehensive examination into hospitality issues around the world. This detailed look at the industry’s dynamics uses an international perspective that provides reader understanding by spanning several strategic and functional areas in management practices. Leading academics, trainers, and consultants from around the globe offer research-based perspectives on real life issues in this competitive industry. This important text extensively explores various aspects of the industry from both Asian and Western countries, providing important insights into policymaking, research, consulting, and teaching. Global Cases on Hospitality Industry presents extensively-researched illustrative case studies and accounts of revealing management practices from experts around the world. This book explains both the positive and negative impact of certain real life policy and management decisions in various aspects of the industry. This text discusses topics such as marketing, human resources, strategy, entrepreneurship, the use of technology, and ethics, using inside looks into different hospitality and travel and tourism companies. The book includes numerous figures and tables to clearly illustrate research data. Topics in Global Cases on Hospitality Industry include: consumer marketing research price promotions consumer behaviors bed and breakfast expectation analysis assessment of service quality company organizational structure labor productivity human resource issues franchise restaurants impact around the world tour operator strategies similarity of problems between the hospitality and tourism industries heritage tourism societal effects of tourism development ethical challenges and much more! Global Cases on Hospitality Industry is essential reading for hospitality management educators, students, trainers, and researchers in services management.