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Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and Finance
Publisher : Unknown
Page : 492 pages
File Size : 47,6 Mb
Release : 1989
Category : Affirmative action programs
ISBN : UCR:31210012790075
Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and Finance
Publisher : Unknown
Page : 732 pages
File Size : 52,6 Mb
Release : 1988
Category : Affirmative action programs
ISBN : STANFORD:36105045255366
Author : Steve Dubb
Publisher : Routledge
Page : 476 pages
File Size : 51,6 Mb
Release : 2014-02-04
Category : Business & Economics
ISBN : 9781135686420
This study examines how unions representing telephone workers--one in Mexico and one in British Columbia, Canada--have responded to changes in technology, work organization, and government policy stemming from the rise of a more global economy. Some business writers have suggested that globalization will compel unions to cooperate with managers as workers are more exposed to international competition. By analyzing the actual record of two unions in the highly internationalized telecommunications industry, however, a different picture emerges.
Author : Jan Drahokoupil
Publisher : ETUI
Page : 295 pages
File Size : 41,7 Mb
Release : 2015-07-01
Category : Contracting out
ISBN : 9782874523663
Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.
Author : Harry C. Katz
Publisher : Cornell University Press
Page : 411 pages
File Size : 42,7 Mb
Release : 2019-05-15
Category : Political Science
ISBN : 9781501744556
Telecommunications provides the first comparative description of a pivotal service industry in which deregulation, privatization, and globalization have shaped corporate strategies and structure, and altered the nature of work. A chapter is devoted to each of the countries discussed: the United States, England, Canada, Australia, Japan, Germany, Italy, Norway, Mexico, and Korea. To facilitate comparisons, the authors use a common framework in analyzing changes and their implications for work and employment relations. Most employees in telecommunications, both white-collar and blue-collar, are unionized, and that has highlighted the tension between downsizing and participatory employment strategies. The authors describe adjustment paths adopted in the Anglo-Saxon countries which emphasize a technology- and market-driven approach, in contrast to Japan and several European countries where labor and social pressures have mediated the course and consequences of industrial adjustment. The strategic approach in Korea and Mexico is again different, relying on the state to set the pace and terms of change. The United States and United Kingdom have emerged as pattern leaders in the international telecommunications industry through their aggressive deregulation and restructuring. While downsizing has devastated employee morale, experiments in alternative solutions based on union and employee participation are simultaneously underway.
Author : Debbie Goldman
Publisher : Unknown
Page : 0 pages
File Size : 50,9 Mb
Release : 2024-08
Category : Business & Economics
ISBN : 0252046056
Call center employees once blended skill and emotional intelligence to solve customer problems while the workplace itself encouraged camaraderie and job satisfaction. Ten years after telecom industry deregulation, management had isolated the largely female workforce in cubicles, imposed quotas to sell products, and installed surveillance systems that tracked every call and keystroke. Debbie J. Goldman explores how call center employees and their union fought for good, humane jobs in the face of degraded working conditions and lowered wages. As the workforce coalesced to resist the changes, it demanded the Communications Workers of America (CWA) fight for safe and secure good-paying jobs. But trends in technology, capitalism, and corporate governance--combined with the decline of unions--narrowed the negotiating options for workers. Goldman describes how the actions of workers, management, and policymakers shaped the social impact of the new digital technologies and gave new form to the telecommunications industry in a time of momentous change. Perceptive and nuanced, Disconnected tells an overlooked story of service workers in a time of change.
Author : Harry Charles Katz
Publisher : ILR Press
Page : 401 pages
File Size : 45,7 Mb
Release : 1997
Category : Business & Economics
ISBN : 0801432863
Telecommunications provides the first comparative description of a pivotal service industry in which deregulation, privatization, and globalization have shaped corporate strategies and structure, and altered the nature of work. A chapter is devoted to each of the countries discussed: the United States, England, Canada, Australia, Japan, Germany, Italy, Norway, Mexico, and Korea. To facilitate comparisons, the authors use a common framework in analyzing changes and their implications for work and employment relations. Most employees in telecommunications, both white-collar and blue-collar, are unionized, and that has highlighted the tension between downsizing and participatory employment strategies. The authors describe adjustment paths adopted in the United States, England, Canada, and Australia which emphasize a technology- and market-driven approach, in contrast to Japan and several European countries where labor and social pressures have mediated the course and consequences of industrial adjustment. The strategic approach in Korea and Mexico is again different, relying on the state to set the pace and terms of change. The United States and United Kingdom have emerged as pattern leaders in the international telecommunications industry through their aggressive deregulation and restructuring. While downsizing has devastated employee morale, experiments in alternative solutions based on union and employee participation are simultaneously underway.
Author : National Research Council,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Committee on Telecommunications Research and Development
Publisher : National Academies Press
Page : 92 pages
File Size : 41,9 Mb
Release : 2006-09-01
Category : Computers
ISBN : 9780309180832
The modern telecommunications infrastructureâ€"made possible by research performed over the last several decadesâ€"is an essential element of the U.S. economy. The U.S. position as a leader in telecommunications technology, however, is at risk because of the recent decline in domestic support of long-term, fundamental telecommunications research. To help understand this challenge, the National Science Foundation asked the NRC to assess the state of telecommunications research in the United States and recommend ways to halt the research decline. This report provides an examination of telecommunications research support levels, focus, and time horizon in industry, an assessment of university telecommunications research, and the implications of these findings on the health of the sector. Finally, it presents recommendations for enhancing U.S. telecommunications' research efforts.
Author : Elaine Bernard
Publisher : Unknown
Page : 264 pages
File Size : 40,6 Mb
Release : 1982
Category : Labor unions
ISBN : UCSC:32106006801325
Labour historian Elaine Bernard traces the tumultuous history of B.C.'s telephone workers, from the installation of the province's first phone in 1878 to the remarkable five-day occupation of B.C.'s telephone system in 1981. Bernard documents the development of telecommunications technology, the telephone companies, and the unions. The impact of technological change is emphasized throughout.
Author : Dilip Subramanian
Publisher : Routledge
Page : 590 pages
File Size : 54,9 Mb
Release : 2017-08-04
Category : Technology & Engineering
ISBN : 9781351374132
Telecommunications Industry in India represents the first comprehensive study of a state-run enterprise in the telecommunications industry. The study traces over a period of half a century (1948-2009) the growth and decline of Indian Telephone Industries (ITI). At the heart of the monograph stands one central interrogation: How does the socio-technical system of production in a state-controlled firm shape the relations linking the four main actors: the state, management, union and workers? The original contribution of this book lies in combining business history and labour history within a single conceptual framework. The author evaluates the broader conclusions about the telecommunications industry and public sector through the lens of an individual firm to arrive at a more nuanced understanding of the dynamics of change in the globalizing Indian economy. The work is well in command of the literature on the global business history counterparts of ITI in the telecommunications industry. It is further strengthened by the use of French material on the subject which is now accessible for the first time in English. Please note: Taylor & Francis does not sell or distribute the Hardback in India, Pakistan, Nepal, Bhutan, Bangladesh and Sri Lanka
Author : Virginia Doellgast
Publisher : Oxford University Press
Page : 313 pages
File Size : 48,5 Mb
Release : 2022
Category : Political Science
ISBN : 9780197659779
"Work has become more insecure and unequal. Corporate restructuring strategies hold a good share of the blame, as managers seek to cut costs and shift risk through downsizing, outsourcing, and intensifying performance management. Under what conditions do companies take alternative approaches to restructuring, that balance market demands for profits with social demands for high quality jobs? In Exit, Voice, and Solidarity, Doellgast argues that labor unions can play a central role in encouraging high road practices. But they face steep challenges where they lack strong and inclusive social institutions, based on high minimum standards and worker rights to participate in management decisions. Based on detailed case studies in the US and European telecommunications industry, Doellgast shows that cross-national differences in these institutions led to significant differences in restructuring strategies, with implications for worker pay, security, and well-being. However, building and defending these strong social institutions required solidaristic organizing strategies, to push back against intensifying competition across workers and within the labor movement. Constraints on employer exit, support for collective worker voice, and strategies of inclusive labor solidarity together proved to be crucial sources of worker power within core firms and across increasingly fissured and outsourced workplaces. Findings from Denmark, Sweden, Austria, Germany, France, Italy, UK, US, Czech Republic, and Poland give both a wide-ranging and in depth look at why unions succeed or fail in fights to contest intensifying precarity at work and to propose more socially sustainable alternatives"--
Author : Virginia Lee Doellgast
Publisher : Unknown
Page : 0 pages
File Size : 42,8 Mb
Release : 2022
Category : Industrial management
ISBN : 0197659799
"Work has become more insecure and unequal. Corporate restructuring strategies hold a good share of the blame, as managers seek to cut costs and shift risk through downsizing, outsourcing, and intensifying performance management. Under what conditions do companies take alternative approaches to restructuring, that balance market demands for profits with social demands for high quality jobs? In Exit, Voice, and Solidarity, Doellgast argues that labor unions can play a central role in encouraging high road practices. But they face steep challenges where they lack strong and inclusive social institutions, based on high minimum standards and worker rights to participate in management decisions. Based on detailed case studies in the US and European telecommunications industry, Doellgast shows that cross-national differences in these institutions led to significant differences in restructuring strategies, with implications for worker pay, security, and well-being. However, building and defending these strong social institutions required solidaristic organizing strategies, to push back against intensifying competition across workers and within the labor movement. Constraints on employer exit, support for collective worker voice, and strategies of inclusive labor solidarity together proved to be crucial sources of worker power within core firms and across increasingly fissured and outsourced workplaces. Findings from Denmark, Sweden, Austria, Germany, France, Italy, UK, US, Czech Republic, and Poland give both a wide-ranging and in depth look at why unions succeed or fail in fights to contest intensifying precarity at work and to propose more socially sustainable alternatives"--
Author : Katie Hindmarch-Watson
Publisher : University of California Press
Page : 283 pages
File Size : 55,9 Mb
Release : 2020-11-10
Category : History
ISBN : 9780520344730
In the public imagination, Silicon Valley embodies the newest of the new—the cutting edge, the forefront of our social networks and our globally interconnected lives. But the pressures exerted on many of today’s communications tech workers mirror those of a much earlier generation of laborers in a very different space: the London workforce that helped launch and shape the massive telecommunications systems operating at the turn of the twentieth century. As the Victorian age ended, affluent Britons came to rely on information exchanged along telegraph and telephone wires for seamless communication: an efficient and impersonal mode of sharing thoughts, demands, and desires. This embrace of seemingly unmediated communication obscured the labor involved in the smooth operation of the network, much as our reliance on social media and app interfaces does today. Serving a Wired World is a history of information service work embedded in the daily maintenance of liberal Britain and the status quo in the early years of the twentieth century. As Katie Hindmarch-Watson shows, the administrators and engineers who crafted these telecommunications systems created networks according to conventional gender perceptions and social hierarchies, modeling the operation of the networks on the dynamic between master and servant. Despite attempts to render telegraphists and telephone operators invisible, these workers were quite aware of their crucial role in modern life, and they posed creative challenges to their marginalized status—from organizing labor strikes to participating in deviant sexual exchanges. In unexpected ways, these workers turned a flatly neutral telecommunications network into a revolutionary one, challenging the status quo in ways familiar today.
Author : International Labour Organisation. Joint Committee for Postal and Telecommunications Services
Publisher : International Labour Organization
Page : 103 pages
File Size : 47,5 Mb
Release : 1991
Category : Postal Service
ISBN : 9789221076353
Author : Vincent Mosco,Catherine McKercher
Publisher : Lexington Books
Page : 270 pages
File Size : 54,7 Mb
Release : 2008-06-27
Category : Social Science
ISBN : 9780739129968
The Laboring of Communication examines the transformation of work and of worker organizations in today's Information Society. The book focuses on how traditional trade unions and new worker associations growing out of social movements are coming together to address the crisis of organized labor. It concentrates on the creative responses of the technical and cultural workers in the mass media, telecommunications, and information technology industries. Concentrating on political economy, labor process, and feminist theory, it proceeds to offer several ways of thinking about communication workers and the nature of the society in which they work. Drawing on interviews and the documentary record, the book offers case studies of successful and unsuccessful efforts among both traditional and alternative worker organizations in the United States and Canada. It concludes by addressing the thorny issue of outsourcing, describing how global labor federations and nascent worker organizations in the developing world are coming together to develop creative solutions.
