Leadership Loyalty And Liability

Author : William Cook
Publisher : FriesenPress
Page : 230 pages
File Size : 46,9 Mb
Release : 2021-12-08
Category : Biography & Autobiography
ISBN : 9781039121317

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Leadership, Loyalty, and Liability by William Cook Pdf

Robert ‘Mac’ MacIver had always been interested in aviation, and fate takes its course when he looks up to see a military jet flying overhead just after finishing his last exam at university in the mid-1970s. He soon finds himself at a Canadian Armed Forces recruiting centre, where he applies to become a military pilot. Beginning with basic officer training (boot camp), through many phases of flying training, and then operational assignments, Mac experiences all that the military has to offer; the best – camaraderie, mentorship, and the opportunity to fly and learn new skills – and the worst – a ‘Hierarchy of Loyalty’ designed to protect those at the top, layers of bureaucracy, and equipment that puts soldiers’ lives at risk. During his two decades of service, Mac meets the ‘Believers’, those who think the military has a real combat capability, and the ‘Deceivers’, those who know better but go along for career purposes. Despite these players, he has an interesting career that includes Tactical and Search and Rescue helicopter, and VIP fixed-wing flying. That is, until he encounters the ‘Star Chamber’ workings of the military’s investigative process and then must also fight the misdiagnosis of a deadly disease. These dealings expose the need for effective representation of military members in conflict with unchecked authority. Mac can only rely on his own allies: perseverance and self-reliance. Written by a military pilot, this semi-autobiographical story is a must read for anyone who is interested in aviation, has experience with the Canadian military, or is interested in a military career.

Author : Sandy Rogers,Leena Rinne,Shawn Moon
Publisher : AMACOM
Page : 223 pages
File Size : 54,8 Mb
Release : 2019-04-16
Category : Business & Economics
ISBN : 9780814439609

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Leading Loyalty by Sandy Rogers,Leena Rinne,Shawn Moon Pdf

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.

Author : James Comey
Publisher : Flatiron Books
Page : 303 pages
File Size : 44,9 Mb
Release : 2018-04-17
Category : Biography & Autobiography
ISBN : 9781250192462

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A Higher Loyalty by James Comey Pdf

#1 New York Times Bestseller now in paperback with new material The inspiration for The Comey Rule, the Showtime limited series starring Jeff Daniels premiering September 2020 In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader. Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.

Author : Doug Lennick,Fred Kiel Ph.D.
Publisher : Pearson Education
Page : 20 pages
File Size : 44,9 Mb
Release : 2010-07-14
Category : Business & Economics
ISBN : 9780132455923

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The Responsible Organization by Doug Lennick,Fred Kiel Ph.D. Pdf

This is the eBook version of the printed book. This Element is an excerpt from Moral Intelligence: Enhancing Business Performance and Leadership Success (9780132349864) by Doug Lennick and Fred Kiel. Available in print and digital formats. What it takes to build the “responsible organization”: lessons from leaders and a handy “responsibility checklist” There are two hallmarks of the responsible organization. First, it embraces its responsibility for being of service to others. Second, it acknowledges mistakes and failures. With respect to serving others, there are two levels of service. The first level of responsibility is that the organization provides worthwhile products or services.

Author : Anonim
Publisher : Unknown
Page : 24 pages
File Size : 45,9 Mb
Release : 1986
Category : Christian ethics
ISBN : UVA:X030449623

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Moral Leadership/values by Anonim Pdf

Author : Nathan Jamail
Publisher : eBookIt.com
Page : 200 pages
File Size : 42,9 Mb
Release : 2021-06
Category : Business & Economics
ISBN : 9781639443680

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Serve Up Coach Down by Nathan Jamail Pdf

Serve Up Coach Down is Nathan Jamail's most impactful and contentious book yet. It debunks the myths of servant leadership that other books sell, namely that leaders in the middle must serve down to their people and defend up to their bosses. This is the exact opposite of what they should do: serve up to their bosses and coach down to their people. And it is costing them their power every day. 98% of leaders are leading from the middle, meaning they have a boss or bosses they answer to and employees they lead. From senior vice presidents to front-line managers, they should be the most powerful leaders in any organization. They are responsible for alignment, speed of change, buy-in, belief, accountability, and execution. Yet they often struggle with all of that by getting their teams to step up and winning approval from those above them. Why? Because they are serving down and defending up. Serve Up Coach Down addresses the key issues and obstacles that prevent leaders in the middle from owning the power that should drive their, their team's, and their organization's success and gives organizations the greatest competitive advantage they can have--speed of change--by creating leaders who their bosses can count on and who make their employees better. Want an organization with strong leaders and organizations based on a strong team culture built on strong leaders developing other strong leaders? Serve Up Coach Down is for you!

Author : Ron Rael
Publisher : CreateSpace
Page : 328 pages
File Size : 49,6 Mb
Release : 2015-01-20
Category : Electronic
ISBN : 1507651678

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The Reluctant Leader by Ron Rael Pdf

The Reluctant Leader is the key to the leadership door, which is available to everyone and opens constantly. Throughout your life you will be in situations where you need to be the leader for a day, month, year, or lifetime. Therefore, this book is conceived to give you the confidence to lead others whenever the door is open to you. Everyone will find themselves in a position of guiding others at least once in their lifetime. This opportunity often arises when there is a void in leadership.

Author : Michael G. Rogers
Publisher : John Wiley & Sons
Page : 230 pages
File Size : 48,5 Mb
Release : 2020-02-05
Category : Business & Economics
ISBN : 9781119628415

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Do You Care to Lead? by Michael G. Rogers Pdf

Create loyal, engaged and results focused teams and organizations using a practical five-part servant leadership formula. Think of a world where people go to work completely engaged, are inspired to do more than they ever thought possible, remain 100% loyal to the teams and organizations they belong to, are achieving mind-blowing results, and gladly and even passionately follow their leader’s direction. Is that a world you want to be a part of? The reality is you really can! However, it’s not the world most people and leaders currently live in. When employees were asked in a Gallup poll whether their supervisor or anyone else at work cared about them, only 4 out of 10 strongly agreed with that statement. That is a startling number. We have a lot of work to do. Old leadership practices don’t work anymore. In his work with hundreds of leaders and teams, Michael Rogers has created a practical approach to leadership that works. It is the Care to Lead LeaderTM. Care to Lead Leaders are different than most leaders. Most leaders talk of caring with their lips but are far from actually leading with their hearts. Care to Lead Leaders lead from their heart. They understand that leading from the heart wins the hearts of those they lead, which makes leading more purposeful and a lot easier. Through Michael’s five-part SONIC leadership formula, you will become a Care to Lead Leader. You will discover: One simple Care to Lead Leader practice that can literally revolutionize the culture of your teams and/or organizations. How to build real trust on your teams and/or organizations and explode creativity and the volume of ideas. How to have more courage and second guess yourself less. Practical tips on skyrocketing individual performance. The secret to creating the most loyal followers on the planet! How to take your teams and/or organizations to unprecedent levels of achievement and results. In this book, Michael illustrates his ideas and concepts through introspective questions and inspiring stories that keep you engaged and have you regularly looking at your own leadership and asking; Am I the kind of leader people really want to follow? After reading this book, you’ll have the tools to apply practical servant leadership approaches that create buy-in into bigger visions, improve loyalty and engagement and move your teams and organizations to unprecedented levels of action.

Author : Frederick F. Reichheld
Publisher : Harvard Business Press
Page : 248 pages
File Size : 53,6 Mb
Release : 2001
Category : Business & Economics
ISBN : 1578512050

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Loyalty Rules! by Frederick F. Reichheld Pdf

Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.

Author : Bernd Horn,Robert W. Walker
Publisher : Dundurn
Page : 562 pages
File Size : 54,8 Mb
Release : 2008-09-29
Category : Education
ISBN : 9781770702981

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The Military Leadership Handbook by Bernd Horn,Robert W. Walker Pdf

In the simplest of terms, leadership is about influencing people to achieve an objective that is important to the leader, the group, and the organization. It is the human element – leading, motivating, and inspiring, particularly during times of crisis, chaos, and complexity when directives, policy statements, and communiques have little effect on cold, exhausted, and stressed followers. Strong leadership encourages subordinates to go beyond the obligation to obey and commit to the mission in a way that maximizes their potential. The Military Leadership Handbook is a concise and complete manual that identifies, describes, and explains all those concepts, components, and ideas that deal with, or directly relate to, military leadership. The book is a comprehensive compendium that focuses on, among other subjects, cohesion, command, cultural intelligence, discipline, fear, and trust. this applied manual provides invaluable assistance to anyone who wishes to acquire a better understanding of both the theory and application of military leadership

Author : Martin Dempsey
Publisher : Unknown
Page : 224 pages
File Size : 50,8 Mb
Release : 2020-05-12
Category : Biography & Autobiography
ISBN : 1939714214

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No Time for Spectators by Martin Dempsey Pdf

Why are the best leaders the ones who are most adept at following? What should we expect of those who have the privilege of leading? And what may leaders expect of those who follow them? Drawing upon a military career spanning more than four decades, General Martin Dempsey, former Chairman of the Joint Chiefs of Staff, examines the limits of loyalty, the necessity of sensible skepticism, and the value of responsible rebelliousness, and explains why we actually should sweat the small stuff. No Time for Spectators takes readers behind the closed doors of the Situation Room, onto the battlefields of Iraq, and to the East German border at the height of the Cold War. It contends that relationships between leaders and followers--employers and employees, politicians and constituents, coaches and athletes, teachers and students--are most productive when based on certain key mutual expectations. The book begins from the premise that life is not a spectator sport. Especially not today, especially not at a time when issues are so complex, information is so pervasive, scrutiny is so intense, and the stakes are so high. No Time for Spectators may not be the answer to all of our problems, but it is a clarion call for those who are actually interested in solving them.

Author : Michael Beer,Russell A. Eisenstat,Nathaniel Foote,Tobias Fredberg,Flemming Norrgren
Publisher : Harvard Business Press
Page : 260 pages
File Size : 46,7 Mb
Release : 2011-08-23
Category : Business & Economics
ISBN : 9781422142325

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Higher Ambition by Michael Beer,Russell A. Eisenstat,Nathaniel Foote,Tobias Fredberg,Flemming Norrgren Pdf

Meeting the new standard for leadership. Higher Ambition is required reading for every leader who refuses to compromise between people and performance. Choosing one or the other may have worked in the past, but it won’t work now. As global competition stiffens and businesses face increased public scrutiny and renewed government regulation, leaders must win on all fronts—with their people, their customers, their communities, and their shareholders. In short, they must deliver superior economic and social value. Brimming with powerful stories and thoughtful advice from CEOs themselves, Higher Ambition equips leaders with the practical insights they need to meet this new and higher standard. The authors, an international team of experts from leading business schools and consultancies, offer a unique view into the minds of some of the most successful and insightful leaders of our time: CEOs from vanguard companies around the world that have demonstrated the distinctive ability to do good while also doing well. These organizations are as diverse as Standard Chartered Bank, Infosys, Volvo, Cummins, IKEA, the Tata Group, and Campbell’s Soup. Readers will learn the principles and practices these pioneering leaders are using to: • Build enduring enterprises that simultaneously solve for people and profits • Forge winning strategies that leverage their companies’ unique cultural and human capabilities • Dramatically raise the aspirations and ambitions of their people • Energize and align their diverse global firms • Relentlessly upgrade leadership capabilities throughout their organizations Drawing on the author team’s extensive research and in-depth interviews with successful leaders from around the globe, this provocative new book is poised to become a management classic in the tradition of In Search of Excellence and Built to Last.

Author : John C. Maxwell
Publisher : Harper Collins
Page : 626 pages
File Size : 47,7 Mb
Release : 2012-04-09
Category : Business & Economics
ISBN : 9781400203956

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The Complete 101 Collection by John C. Maxwell Pdf

Discusses eight fundamentals needed for leadership, including attitude, relationships, mentoring, and more.

Author : Robert Vogel
Publisher : McGill-Queen's Press - MQUP
Page : 308 pages
File Size : 51,5 Mb
Release : 2004
Category : History
ISBN : 0773527311

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Leadership and Responsibility in the Second World War by Robert Vogel Pdf

Leadership is crucial in every conflict and the willingness to accept responsibility is a vital dimension of leadership. Leadership and Responsibility in the Second World War examines of how well political, diplomatic, and military leaders, particularly in Great Britain, handled the daunting challenge of a worldwide conflagration. It seeks to determine if a connection can be delineated between leadership, responsibility, success, and failure -specifically if any connection can be found between reluctance to shoulder responsibility and failure to produce results. In so doing, the authors challenge widely accepted views on major wartime controversies, such as the role of Neville Chamberlain and his Conservative Party at the outbreak of the war, the reasons why the British failed to reach an alliance with the Soviet Union in 1939, and the motives that drove Claus von Stauffenberg to attempt to assassinate Adolf Hitler. Leadership and Responsibility in the Second World War provokes reflection about questions of character, context, and circumstances in wartime leadership.

Author : Pat Williams,Jim Denney
Publisher : Revell
Page : 224 pages
File Size : 45,7 Mb
Release : 2019-02-05
Category : Business & Economics
ISBN : 9781493416455

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Character Carved in Stone by Pat Williams,Jim Denney Pdf

Overlooking the Hudson River on the campus of the United States Military Academy at West Point are 12 granite benches, each inscribed with a word representing a key leadership virtue: compassion, courage, dedication, determination, dignity, discipline, integrity, loyalty, perseverance, responsibility, service, and trust. These benches remind cadets of the qualities that lead to victory and success, not just on the battlefield, but in all of life. With his signature enthusiasm and insight, Pat Williams shares the incredible stories of West Point graduates who exemplified these traits, from the Civil War to the War on Terror. He shows readers of all backgrounds how to develop these 12 essential virtues in their lives, whether they are in the corporate world, the academic world, the military, the church, or in some other sphere.