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Leading the Lean Healthcare Journey by Joan Wellman,Howard Jeffries,Pat Hagan Pdf
Every healthcare organization can learn from Seattle Children‘s continuous improvement process, but this book is not an operator‘s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mut
The Healthcare Professional's Guide to Clinical Cultural Competence by Rani Hajela Srivastava Pdf
With a focus on client-centred care, this book provides an introduction to developing cultural competence in the health care setting. A unique presentation covering both theory and practice, the book begins with a strong foundational model for understanding culture. It then introduces general knowledge on culture which can be provided to a variety of settings, and ends with clinical applications illustrating how to apply knowledge and awareness to a variety of populations. With contributions from twelve leading experts, material is drawn from a wide range of health care settings and has strong practical coverage throughout. Unique approach: looks at populations the way health care workers encounter them, not by ethno-cultural/religious labels Multidisciplinary approach to writing reflects a variety of perspectives and direct front-line experience Discussion is broad and inclusive, integrating different perspectives, but also makes visible the different paradigms used to approach the topic Case studies and questions encourage critical thinking and dialogue
Leading Healthcare Cultures by Thomas A. Atchison,Gregory Carlson Pdf
Does your organization have clearly articulated values? Are you focusing on your people as much as your profits? A values-based culture emphasizes the important role that human capital--the collective contributions of an organization's employees--plays in long-term financial and operational success. Learn how to leverage both human and financial capital to improve employee and patient satisfaction, physician relationships, and profitability. Includes strategies for: Integrating your finance department into the culture of your organization Breaking down the silos that exist between departments Involving the medical staff to build a culture designed to improve physician-hospital relations Uniting the team by openly sharing information and promoting shared accountability Focusing on organizational values as the foundation for the budgeting process Measuring, analyzing, evaluating, and reporting human capital data Creating a "Chief People Officer" charged with leading all human capital activities Also includes self-reflection questions to help you determine the next steps for your organization.
Institute of Medicine,Board on Health Care Services,Committee on the Work Environment for Nurses and Patient Safety
Author : Institute of Medicine,Board on Health Care Services,Committee on the Work Environment for Nurses and Patient Safety Publisher : National Academies Press Page : 485 pages File Size : 53,9 Mb Release : 2004-03-27 Category : Medical ISBN : 9780309187367
Keeping Patients Safe by Institute of Medicine,Board on Health Care Services,Committee on the Work Environment for Nurses and Patient Safety Pdf
Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Clinical Methods by Henry Kenneth Walker,Wilbur Dallas Hall,John Willis Hurst Pdf
A guide to the techniques and analysis of clinical data. Each of the seventeen sections begins with a drawing and biographical sketch of a seminal contributor to the discipline. After an introduction and historical survey of clinical methods, the next fifteen sections are organized by body system. Each contains clinical data items from the history, physical examination, and laboratory investigations that are generally included in a comprehensive patient evaluation. Annotation copyrighted by Book News, Inc., Portland, OR
Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by OECD,World Health Organization Pdf
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
EBOOK: Cultures for Performance in Health Care by Russell Mannion,Huw Davies,Martin Marshall Pdf
·What is organizational culture? ·Do organizational cultures influence the performance of health care organizations? ·Are organizational cultures capable of being managed to beneficial effect? Recent legislation in the United Kingdom has led to significant reforms within the health care system. Clinical quality, safety and performance have been the focus for improvement alongside systematic changes involving decision-making power being devolved to patients and frontline staff. However, as this book shows, improvements in performance are intrinsically linked to cultural changes within health care settings. Using theories from a wide range of disciplines including economics, management and organization studies, policy studies and the health sciences, this book sets out definitions of cultures and performance, in particular the specific characteristics that help or hinder performance. Case studies of high and low performing hospital trusts and primary care trusts are used to explore the links between culture and performance. These studies provide examples of strategies to create beneficial, high-performance cultures that may be used by other managers. Moreover, implications for future policies and research are outlined. Cultures for Performance in Health Care is essential reading for those with an interest in health care management and health policy including students, researchers, policy makers and health care professionals.
Cultural Safety,Healthcare and Vulnerable Populations by Lucy Mkandawire-Valhmu Pdf
Culturally safe healthcare is rapidly challenging previous notions of cultural competency or cultural sensitivity in healthcare provision. The increasing number of vulnerable populations means healthcare must be given by a healthcare provider who has developed a social consciousness in relation to his or her own socio-cultural positioning versus that of the patient. A culturally safe practitioner has engaged in an active examination of the power differences existing in this patient-provider relationship. In this book, Lucy Mkandawire-Valhmu critically analyzes the complex issues affecting the health of vulnerable populations. Written from a critical theoretical perspective she seeks to enhance the ability of the healthcare student to develop a social consciousness about the realities faced by many populations living on the margins of society, and thereafter make an active and conscious decision to engage in culturally safe healthcare and contribute to the elimination of health disparities. Through the application of postcolonial feminist theory this book conceptualizes health as being historically situated in social relations of power and emphasizes health interventions that are potentially empowering, and enhance emancipatory change. Through discussions of health provision for ethnic minorities, immigrant populations, and refugees, the book seeks to provide pragmatic guidance for culturally safe care for a variety of marginalized populations and invites students and professionals to think deeply about the implications of power, culture and health.
Institute of Medicine,Board on Health Sciences Policy,Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care
Author : Institute of Medicine,Board on Health Sciences Policy,Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care Publisher : National Academies Press Page : 781 pages File Size : 54,5 Mb Release : 2009-02-06 Category : Medical ISBN : 9780309082655
Unequal Treatment by Institute of Medicine,Board on Health Sciences Policy,Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care Pdf
Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Diversity and Cultural Competence in Health Care by Janice L. Dreachslin,M. Jean Gilbert,Beverly Malone Pdf
Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.
Healthcare Performance and Organisational Culture by Tim Scott,Russell Mannion,Huw Davies,Martin Marshall Pdf
People from different cultural backgrounds prefer adhering to their own religious beliefs which could restrict treatment options leading to the detriment of health especially if it involves the health of a disabled child. This comprehensive but concise work highlights the problems faced in managing the care of disabled children from different cultural backgrounds. It examines the problems inherent in the medical social and educational management of children with developmental disability in populations whose value systems differ from other cultures. In particular it considers how care may be varied according to cultural background without compromising its quality. The book is of immense value for all healthcare and social care professionals policy makers and shapers patient organisations and those with an interest in medical ethics.
The Culture Cure delivers the essential DNA required to break free of the status quo environment that continues to dominate the American healthcare industry. It begins with the understanding of fundamental organizational core values that lay the foundation for excellence in culture, quality, finance, and governance, known as the trees of transcendence. The Culture Cure is the medicine that can ultimately elevate the standing of the United States' healthcare system ranking among top healthcare systems, no longer trailing behind other developed countries in world. This book provides the reader with nine foundational values that transform a healthcare organization, outfitting it to succeed in the modern environment of high accountability and value-based medicine. Plagued by traditional leadership paradigms, the healthcare industry continues to deliver status quo results. Transformational thinking must dominate by embracing the values that have been vetted over 25 years in healthcare settings that are described in The Culture Cure. Transformational cultures deliver excellence, innovation, and best practices that are not afraid to own, manage, create, and develop high reliable organizations of transcendence. Delivering a systemic and collegial leadership approach to continuous improvement breathes new life into healthcare to address the chronic pain associated with underperformance. With the heated debate over America's healthcare reform and recent crises in our government-run healthcare system, transformation has become imperative. Transformation is never simple, particularly in an industry that has been described by many leadership experts as one of the most complex industries to lead. There is a public call for healthcare leaders to initiate wide-scale transformation from our traditional healthcare culture into one that innovates to meet today's challenges. The availability of evidence-based information mandates industry transformation. But for most leaders the question still remains, how? How do we transition from our traditional environment to create a foundational culture that will proactively sustain the winds of change, and create a high reliable organization? To begin this journey it requires acknowledging the most important asset in any healthcare entity, which is the employees. Developing the best colleagues, the best leaders, and the best culture leads to achieving an environment of sustainable success. The Culture Cure is about placing the oxygen mask on the employees, before securing it on the patient. Employees can not give what they do not have. Quality of care, financial sustainability, and healthcare excellence will follow when employees function in a culture that fosters personal development, positive influence, and a trusting empowerment. Author Pamela M. Tripp, has lived her passion for healthcare excellence over the past 35 years, serving as a healthcare educator, senior leader, and turnaround Chief Executive Officer. Implementing the tenets of The Culture Cure has secured national and international service excellence and quality of care awards and most recently the distinction of being the first federally qualified community health center system in the nation to receive the First Milestone Malcolm Baldrige: Governors Quest for Excellence recognition.
Leading the Lean Healthcare Journey by Joan Wellman,Pat Hagan,Howard Jeffries,Cara Bailey Pdf
This book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book's delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.
Author : United States. Office of Minority Health Publisher : Unknown Page : 194 pages File Size : 44,9 Mb Release : 2001 Category : Communication in medicine ISBN : UCBK:C069845173
Cancer Pain Management in Developing Countries by Sushma Bhatnagar Pdf
Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. A Comprehensive Handbook of Cancer Pain Management in Developing Countries Written by an international panel of expert pain physicians, A Comprehensive Handbook of Cancer Pain Management in Developing Countries addresses this challenging and vital topic with reference to the latest body of evidence relating to cancer pain. It thoroughly covers pain management in the developing world, explaining the benefit of psychological, interventional, and complementary therapies in cancer pain management, as well as the importance of identifying and overcoming regulatory and educational barriers.