Leading With Feeling

Leading With Feeling Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Leading With Feeling book. This book definitely worth reading, it is an incredibly well-written.

Leading with Feeling

Author : Cary Cherniss,Cornelia Roche
Publisher : Oxford University Press
Page : 216 pages
File Size : 48,6 Mb
Release : 2020-05-01
Category : Business & Economics
ISBN : 9780190698959

Get Book

Leading with Feeling by Cary Cherniss,Cornelia Roche Pdf

For many decades, the conventional wisdom was that emotion has no place in the work world, and the ideal leader is one who approaches problems rationally and unemotionally. However, the reality is that emotion is inevitable when a group of people come together for an extended period of time to work on challenging tasks, and if used effectively, a leader's moods and emotions can be a plus rather than a minus. This book describes how 25 outstanding leaders used emotional intelligence to deal with critical challenges and opportunities. Featuring commentary from the leaders themselves describing how they handled each situation, it helps managers better understand not just what emotional intelligence is, or how to measure it, or how it is linked to bottom-line results: it also shows how real leaders used their emotional intelligence to deal with real situations. The book distills the leaders' experiences into nine strategies that can help any leader or potential leader to be more effective. Each chapter concludes with activities that help readers to apply immediately each of those strategies.

Leading with Feeling

Author : Cary Cherniss,Cornelia Roche
Publisher : Oxford University Press, USA
Page : 225 pages
File Size : 48,5 Mb
Release : 2020
Category : Business & Economics
ISBN : 9780190698942

Get Book

Leading with Feeling by Cary Cherniss,Cornelia Roche Pdf

"Tom was a young engineer employed at one of the country's largest steel companies. He had been an outstanding individual performer, and now he was a new manager, leading a team responsible for producing steel for a major automobile company. After just one week on the job, Tom and his team met with over 20 engineers from that other company. It was a rude awakening. I sat in a room with maybe 20 or 25 of their engineers for the annual quality evaluation of suppliers. And I learned for the first time that we were in the bottom of the bottom quartile as a supplier. We had lousy quality, we had lousy invoicing, we had lousy on-time delivery. And this was my first general manager role! I had grown up as an engineer. And how did Tom respond to this unexpected shock? I had a holy shit moment! I had been in the job literally a week. So part of it was, 'Oh my God, what the hell am I going to do?' Also I thought about how my guys had been in the business for a while, and I thought, 'What the hell have you been doing?' And I was thinking, 'I'm going to clean house!' But then... I've learned that you just can't react viscerally every time something comes up because it just scares people away. So Tom listened attentively as the engineers from the auto company presented their litany of complaints. When they finally finished, he stood up and said, "I wouldn't blame you if you fired us as a supplier. But if you give us a chance to fix these problems, I guarantee you that that we will not have this kind of meeting next year." When Tom met with his team the next morning to discuss the situation, he started by just listening to them. They went on for some time complaining about how the company and their previous boss had made it impossible for them to provide good products and service. Rather than disagree with them or join in pointing fingers at others, Tom listened. "I didn't think about it at the time, but that first couple of hours was very cathartic for them. My focus was not on beating anyone up but rather, what can we do to fix this?" The team responded positively to Tom's approach. The next year when they met, the auto company told Tom that they "never saw any business turn around that quickly in one year." As a result, they began giving Tom's company more business, and Tom went on to a distinguished career, eventually becoming one of his company's top executives"--

Emotions and Leadership

Author : Neal M. Ashkanasy,Wilfred J. Zerbe,Charmine E. J. Härtel
Publisher : Emerald Group Publishing
Page : 288 pages
File Size : 55,8 Mb
Release : 2019-08-26
Category : Business & Economics
ISBN : 9781838672010

Get Book

Emotions and Leadership by Neal M. Ashkanasy,Wilfred J. Zerbe,Charmine E. J. Härtel Pdf

This volume of Research on Emotion in Organizations contributes to the ongoing research on emotions within organizational leadership through a three-level analysis focusing on: leadership and individual team members; leadership and its effects on the team construct; and, leadership in the overall context of organizations and culture.

Leading With Emotional Courage

Author : Peter Bregman
Publisher : John Wiley & Sons
Page : 272 pages
File Size : 43,5 Mb
Release : 2018-06-05
Category : Business & Economics
ISBN : 9781119505686

Get Book

Leading With Emotional Courage by Peter Bregman Pdf

The Wall Street Journal bestselling author of 18 Minutes unlocks the secrets of highly successful leaders and pinpoints the missing ingredient that makes all the difference You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it’s in your workplace, or in your relationships, or simply in your own life. But great leadership—leadership that aligns teams, inspires action, and achieves results—is hard. And what makes it hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk, and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional courage. If you are willing to feel everything, you can do anything. Leading with Emotional Courage, based on the author’s popular blogs for Harvard Business Review, provides practical, real-world advice for building your emotional courage muscle. Each short, easy to read chapter details a distinct step in this emotional “workout,” giving you grounded advice for handling the difficult situations without sacrificing professional ground. By building the courage to say the necessary but difficult things, you become a stronger leader and leave the “should’ves” behind. Theoretically, leadership is straightforward, but how many people actually lead? The gap between theory and practice is huge. Emotional courage is what bridges that gap. It’s what sets great leaders apart from the rest. It gets results. It cuts through the distractions, the noise, and the politics to solve problems and get things done. This book is packed with actionable steps you can take to start building these skills now. Have the courage to speak up when others remain silent Be stable and grounded in the face of uncertainty Respond productively to opposition without getting distracted Weather others’ anger without shutting down or getting defensive Leading with Emotional Courage coaches you to build your emotional courage, exercise it effectively, and create an environment in which people around you take accountability to get hard things done.

The Emotionally Intelligent Manager

Author : David R. Caruso,Peter Salovey
Publisher : John Wiley & Sons
Page : 320 pages
File Size : 50,6 Mb
Release : 2004-03-15
Category : Business & Economics
ISBN : 9780787974220

Get Book

The Emotionally Intelligent Manager by David R. Caruso,Peter Salovey Pdf

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.

Emotional Agility

Author : Susan David
Publisher : Penguin
Page : 290 pages
File Size : 54,8 Mb
Release : 2016-09-06
Category : Business & Economics
ISBN : 9780698404120

Get Book

Emotional Agility by Susan David Pdf

#1 Wall Street Journal Best Seller USA Today Best Seller Amazon Best Book of the Year TED Talk sensation - over 3 million views! The counterintuitive approach to achieving your true potential, heralded by the Harvard Business Review as a groundbreaking idea of the year. The path to personal and professional fulfillment is rarely straight. Ask anyone who has achieved his or her biggest goals or whose relationships thrive and you’ll hear stories of many unexpected detours along the way. What separates those who master these challenges and those who get derailed? The answer is agility—emotional agility. Emotional agility is a revolutionary, science-based approach that allows us to navigate life’s twists and turns with self-acceptance, clear-sightedness, and an open mind. Renowned psychologist Susan David developed this concept after studying emotions, happiness, and achievement for more than twenty years. She found that no matter how intelligent or creative people are, or what type of personality they have, it is how they navigate their inner world—their thoughts, feelings, and self-talk—that ultimately determines how successful they will become. The way we respond to these internal experiences drives our actions, careers, relationships, happiness, health—everything that matters in our lives. As humans, we are all prone to common hooks—things like self-doubt, shame, sadness, fear, or anger—that can too easily steer us in the wrong direction. Emotionally agile people are not immune to stresses and setbacks. The key difference is that they know how to adapt, aligning their actions with their values and making small but powerful changes that lead to a lifetime of growth. Emotional agility is not about ignoring difficult emotions and thoughts; it’s about holding them loosely, facing them courageously and compassionately, and then moving past them to bring the best of yourself forward. Drawing on her deep research, decades of international consulting, and her own experience overcoming adversity after losing her father at a young age, David shows how anyone can thrive in an uncertain world by becoming more emotionally agile. To guide us, she shares four key concepts that allow us to acknowledge uncomfortable experiences while simultaneously detaching from them, thereby allowing us to embrace our core values and adjust our actions so they can move us where we truly want to go. Written with authority, wit, and empathy, Emotional Agility serves as a road map for real behavioral change—a new way of acting that will help you reach your full potential, whoever you are and whatever you face.

Dare to Lead

Author : Brené Brown
Publisher : Random House
Page : 321 pages
File Size : 47,6 Mb
Release : 2018-10-09
Category : Business & Economics
ISBN : 9780399592546

Get Book

Dare to Lead by Brené Brown Pdf

#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

The 15 Commitments of Conscious Leadership

Author : Jim Dethmer,Diana Chapman,Kaley Klemp
Publisher : Unknown
Page : 361 pages
File Size : 48,7 Mb
Release : 2015
Category : Leadership
ISBN : 0990976904

Get Book

The 15 Commitments of Conscious Leadership by Jim Dethmer,Diana Chapman,Kaley Klemp Pdf

You'll never see leadership the same way again after reading this book. These fifteen commitments are a distillation of decades of work with CEOs and other leaders. They are radical or provocative for many. They have been game changers for us and for our clients. We trust that they will be for you too. Our experience is that unconscious leadership is not sustainable. It won't work for you, your team or your organization in the long term. Unconscious leadership can deliver short term results, but the costs of living and leading unconsciously are great. Fear drives most leaders to make choices that are at odds with healthy relationships, vitality and balance. This fear leaves a toxic residue that won't be as easily tolerated in an increasingly complex business environment. Conscious leadership offers the antidote to fear. These pages contain a comprehensive road map to guide you to shift from fear-based to trust-based leadership. Once you learn and start practicing conscious leadership you'll get results in the form of more energy, clarity, focus and healthier relationships. You'll do more and more of what you are passionate about, and less of what you do out of obligation. You'll have more fun, be happier, experience less drama and be more on purpose. Your team will get results as well. They'll be more collaborative, creative, energized and engaged. They'll solve issues faster, and once resolved the issues won't resurface. Drama and gossip will all but disappear, and the energy and resources that fueled them will be redirected towards innovation and creativity. Any one of these commitments will change your life. All of them together are revolutionary. Leaders who practice the 15 commitments: - End blame and criticism - Speak candidly, openly and honestly, in a way that invites others to do the same - Find their unique genius - Let go of taking everything-especially themselves and their problems-so seriously - Create win for all solutions - Experience a new relationship to time and money where there is always enough What do you need to bring to the table? Be curious. Sounds so simple, and yet in our experience it's a skill few have mastered. Most of us are far more interested in being right and proving it, than we are in learning, growing and shifting out of our old patterns. By default we gravitate towards the familiar. We're asking you to take a chance and explore the unfamiliar. You'll get scared and reactive. We all do. So what? Just stay curious and let us introduce you to a whole new world of leadership.

Getting to the Heart of Leadership

Author : Megan Crawford
Publisher : SAGE
Page : 192 pages
File Size : 50,7 Mb
Release : 2009-01-13
Category : Education
ISBN : 9781446242841

Get Book

Getting to the Heart of Leadership by Megan Crawford Pdf

'This book makes an important contribution to the literature on educational leadership and should help to shift the emphasis from rational and accountability-related models to an explicit recognition of the importance of emotions to effective leadership' - Educational Management Administration and Leadership '[This book] contains a wealth of case studies and vignettes to help leaders be more aware of the ways in which emotion impacts on their practice, and to develop a productive and sustainable set of emotional responses, experiences and leadership tools' - Headteacher Update 'This is a highly readable and engaging introduction to both the importance and power of emotions in the life and work of headteachers. While leaders' emotions have been badly neglected in the literature, the rich body of evidence the author shares with readers indicates how central such emotions are to sustaining improvement efforts in schools.' - Professor Ken Leithwood, Ontario Institute for Studies in Education (OISE), University of Toronto, Canada 'The affective side of leadership is often forgotten as school heads and leaders strive for excellence and accountability. This extremely important book brings to the forefront the emotional attachments of leadership, the interpersonal relationships, and self-awareness that are at the core of leadership action and decision making. The case stories and reviews of multiple perspectives and theories provide the reader with a rich and essential resource' - Ellen B. Goldring, Professor of Education Policy and Leadership, Vanderbilt University '...The book is framed to illuminate how headteachers experience, and talk about, emotion and meaning in their daily interactions, and sets out to understand how emotion impacts on their leadership.' (author's introduction) Understanding the close relationship between leadership and emotion is essential for school leaders in creating, modifying and sustaining the emotional coherence of the whole school. Megan Crawford aims to help school leaders understand why emotion is such a powerful component of leadership. The author examines how school leaders experience emotion and meaning in their daily interactions, and presents a reflective journey, concentrating on the personal side of school leadership. The author shows how school climate depends on the personal emotional quality of the leader and his/her interface with other social relationships in the school, covering areas such as difficult people and situations, shame, loss and drawing on primary and secondary case studies, school leaders' reflections and the influence of their life history, school context and emotional epiphanies. This book is for practising educational leaders and managers, tutors and students on Masters courses, EdD courses, and on programmes such as the National Professional Qualification for Headship, its equivalent for Children's centres, and other national programmes in educational leadership and management

Atlas of the Heart

Author : Brené Brown
Publisher : Random House
Page : 337 pages
File Size : 52,8 Mb
Release : 2021-11-30
Category : Psychology
ISBN : 9780399592577

Get Book

Atlas of the Heart by Brené Brown Pdf

#1 NEW YORK TIMES BESTSELLER • In her latest book, Brené Brown writes, “If we want to find the way back to ourselves and one another, we need language and the grounded confidence to both tell our stories and be stewards of the stories that we hear. This is the framework for meaningful connection.” Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! In Atlas of the Heart, Brown takes us on a journey through eighty-seven of the emotions and experiences that define what it means to be human. As she maps the necessary skills and an actionable framework for meaningful connection, she gives us the language and tools to access a universe of new choices and second chances—a universe where we can share and steward the stories of our bravest and most heartbreaking moments with one another in a way that builds connection. Over the past two decades, Brown’s extensive research into the experiences that make us who we are has shaped the cultural conversation and helped define what it means to be courageous with our lives. Atlas of the Heart draws on this research, as well as on Brown’s singular skills as a storyteller, to show us how accurately naming an experience doesn’t give the experience more power—it gives us the power of understanding, meaning, and choice. Brown shares, “I want this book to be an atlas for all of us, because I believe that, with an adventurous heart and the right maps, we can travel anywhere and never fear losing ourselves.”

Emotional Intelligence for Stress-Free Leadership

Author : Jim Knickerbocker,Charles Jones
Publisher : Unknown
Page : 117 pages
File Size : 40,5 Mb
Release : 2020-05-18
Category : Electronic
ISBN : 9798645643898

Get Book

Emotional Intelligence for Stress-Free Leadership by Jim Knickerbocker,Charles Jones Pdf

What if you could leverage every emotion as a springboard to higher performance? In a world where change is accelerating and competition is intensifying, leaders must be able to meet challenges and adversity with composure and resourcefulness -- while keeping their people engaged and aligned. To do this, emotional intelligence (EI) is a must. The idea that EI is the foundation of effective leadership is not new. What is new is the existence of a reliable method for systematically increasing EI. Building on recent discoveries in the fields of cognitive psychology and neuroscience, and tested with nearly a thousand people, the authors lay out a straightforward approach to developing EI. In contrast to other books on EI that view emotions as irrational drivers of reactive behavior, this book demonstrates that all emotions contain valuable guidance on how to improve your performance. The authors provide the equivalent of "emotion-decoder rings" that show you how to exploit frustration to achieve goals, anxiety to mitigate risks, and other common workplace emotions that drive business performance. Stress, the authors'' show, is not caused by what''s happening in the world nor by your own emotions. Stress is caused by fighting against your emotions instead of working with them to improve your performance. The authors back this up by showing that stress results from tolerating tension, reactivity, negativity, powerlessness, and reluctance -- and that these five killers of effective leadership are all signs that you are fighting against your own emotions. Then how do you work with your emotions? Learn TENOR, a proven 5-step method that will help you: Go from feeling stressed to being grounded, composed, accountable, resourceful, and committed. Translate your painful emotions into performance data --and use this vital data to systematically improve how you perform. Apply these techniques to reducing stress and improving performance in those around you. Praise for the TENOR Method Whether you''re an executive seeking to improve your decision-making and leadership skills, a manager seeking to raise the performance of your team, a buyer of corporate training programs seeking an EI solution that delivers tangible business results, or a coach seeking to acquire a powerful new tool -- this book has something for you. "One of the biggest benefits is stress management. As opposed to emotions being a source of stress to be avoided, now they are sources of wisdom. So you don''t have to be afraid that your emotions are going to get out of control, but instead, sit with them and actually encourage them to come forward, and then use them more effectively. It''s a way of managing stress that people haven''t had access to in the past." Terry Hildebrandt, Ph.D., Leadership Consultant "There''s been some real positive changes in my ability to process and understand what''s happening around me, why other people are reacting to my decisions or my statements in the way they are, why I feel emotionally unsettled or confused or angry or otherwise upset about something that''s happening." Jason Marsden, Executive Director, nonprofit "When my people are struggling, when there are emotions coming up that are derailing their ability to do everyday tasks, I take them through TENOR. And that translates to them understanding the emotion. I get them to understand that the emotion is a message and it''s the energy they need to take care of the task that''s in front of them. This translates into tangible results." Greg Sutera, Division Manager, financial services "It''s a logical process. There''s nothing here that''s woo-woo. Every emotion is decoded for a specific need that you are not on track to meet. This leads to faster and higher quality decisions." Andrea C. Zintz, Ph.D., Executive Coach

Affect and Emotion

Author : Ronald H. Humphrey
Publisher : IAP
Page : 229 pages
File Size : 42,9 Mb
Release : 2008-09-01
Category : Business & Economics
ISBN : 9781607528159

Get Book

Affect and Emotion by Ronald H. Humphrey Pdf

Affect and Emotion includes a variety of chapters by some of the most prominent scholars in the area of emotions and leadership, as well as chapters by rising stars. These chapters chart the direction of future research in affect and leadership in four main areas. First, several of these chapters make a convincing argument that leaders use emotional labor and other forms of emotional displays to influence followers and team members. Leaders may use emotional labor to manage relational identities, or to create favorable impressions on followers and to create trust. Leaders' active emotional displays increase vision related performance and perception of transformational leadership. Second, one chapter reveals how emotions play an important role in leadership at every level, from within-person to organization-wide leadership. Leader's emotional labor plays an important role in several of these levels, with the exact method of performing emotional labor varying by level. A second chapter also examines levels of leadership, with a particular examination of the effects of leader emotional labor on close and distant leadership. Third, several of the chapters examine emotions from the authentic leadership and positive leadership perspectives, and two of these chapters focus on how psychological capital and authentic leadership skills help leaders be resilient and overcome obstacles. Fourth, two of the chapters show the role of affect and friendship ties to leadership research. One of these chapters examines the need to develop psychometrically sound measures of affect and friendship, whereas the other develops a model of how affect influences social network ties and informal leadership emergence. Taken together, these chapters illustrate four important research trends in emotions and leadership that are likely to grow in importance in the coming years.

Critical Perspectives on Leadership

Author : J. Lemmergaard,Sara Louise Muhr
Publisher : Edward Elgar Publishing
Page : 239 pages
File Size : 53,8 Mb
Release : 2013-01-01
Category : Business & Economics
ISBN : 9780857931139

Get Book

Critical Perspectives on Leadership by J. Lemmergaard,Sara Louise Muhr Pdf

'All too frequently leadership is depicted as an unequivocal "good". Lemmergaard and Muhr's excellent collection disabuses us of this misleading view, serving as a timely and salutary reminder that leadership is often emotionally charged, toxic, dysfunctional or downright stupid. This book's critical message should be read and heeded by students and practitioners of leadership alike.' Peter Case, James Cook University, Australia 'The book provides a rich kaleidoscope of critical engagements with leadership in all its complexity and ambiguity. The contributors to this collection do not deny the vital role that leadership can play nor the many ways in which it can affect the emotional dynamics of organizations for good and bad. What they do is to shift thinking away from the comforting but misleading simplicities of toxic leaders and inert followers, offering a welcome tonic to the critical study of leadership. The book will appeal to leadership scholars as well as to students and to reflective practitioners.' Yiannis Gabriel, University of Bath, UK This book offers a critique of the field of leadership studies, focusing on the dynamics between post-heroic leadership and the notion of functional and dysfunctional emotions. Situated in the field of critical leadership studies, the chapters of this book set out to challenge the general assumption that emotionality is the antithesis of rationality. The authors expand upon the existing discussions of leadership emotions and reveal how toxicity and dysfunctionality are not merely simple, negatively coercive, or repressive phenomena, but can also have productive and enabling connotations. The book includes comprehensive overviews of traditional leadership thinking and in addition provides readers with critical reflections on concepts such as ignorance, authenticity, functional stupidity and vanity in leadership. As the book presents a series of critical perspectives on how emotions can be theorized in leadership studies, it is suitable for advanced courses in the subject, as well as being a highly interesting monograph for academics in the field.

Leadership As Emotional Labour

Author : Marian Iszatt-White
Publisher : Routledge
Page : 258 pages
File Size : 40,8 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415674355

Get Book

Leadership As Emotional Labour by Marian Iszatt-White Pdf

This book considers the ways in which the need to show (or hide) particular emotions translate into job roles - specifically those of leaders or managers - where the relationships are lasting, multi-directional and have complex, ongoing goals. The book contends that these multifaceted relationships contribute unique characteristics to the nature of the emotional labour required and expounds and explores this new genus within the 'emotional labour' species.

Compassionate Leadership

Author : Rasmus Hougaard,Jacqueline Carter
Publisher : Harvard Business Press
Page : 136 pages
File Size : 54,8 Mb
Release : 2022-01-18
Category : Business & Economics
ISBN : 9781647820749

Get Book

Compassionate Leadership by Rasmus Hougaard,Jacqueline Carter Pdf

Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.