Management Control Of Global Supply Chains

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Management Control of Global Supply Chains

Nils Horch
Management Control of Global Supply Chains Book PDF

Author : Nils Horch
Publisher : BoD – Books on Demand
Page : 402 pages
File Size : 44,8 Mb
Release : 2009
Category : Electronic
ISBN : 9783899368659

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Management Control of Global Supply Chains by Nils Horch Pdf

Within global and rapidly changing environments, cooperation and networking offer possibilities for sharing costs and risks, as well as keeping up with constantly renewed information from outside the firms' boundaries. In line with this, an effective management control of supply chain processes seems to be relevant to compete against other supply chains and to get the required information. In this context, an implementation of a management control institution for inter-firm relations, like a supply chain management control (SCMC), that provides relevant qualitative and quantitative data to manage supply chains reflects an important issue. However, a comprehensive approach with regard to the management control of the entire supply chain and how it can be fulfilled has received scant attention in prior research. The aim of this thesis is therefore to analyze management control systems in global supply chains by means of a mixed methods design with special regard to functional, institutional and instrumental issues. In this context, qualitative data are combined with theoretical insights to develop an empirical model which is tested by means of a quantitative study. Following this, insights into management control aspects, organization of the supply chain management control, management control mechanisms, and the integration of suppliers are provided.

Global Supply Chain Management: Leveraging Processes, Measurements, and Tools for Strategic Corporate Advantage

G. Tomas M. Hult,David Closs,David Frayer
Global Supply Chain Management Leveraging Processes Measurements and Tools for Strategic Corporate Advantage Book PDF

Author : G. Tomas M. Hult,David Closs,David Frayer
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 52,5 Mb
Release : 2013-11-08
Category : Business & Economics
ISBN : 9780071827430

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Global Supply Chain Management: Leveraging Processes, Measurements, and Tools for Strategic Corporate Advantage by G. Tomas M. Hult,David Closs,David Frayer Pdf

LEVERAGE YOUR SUPPLY CHAIN FOR MAXIMUM PROFIT Do you have a global supply chain strategy designed for the long run? About 90 percent of global demand is not fully met by local supply, and global supply chains will soon account for 25 percent of multinational firms' performance--meanwhile, supply chains need to become 43 percent more global in the next decade just to maintain a firm's competitive edge. Written by three of today's leading experts on the subject--each from Michigan State University, the uncontested world leader of supply chain management--Global Supply Chain Management gives you the know-how and tools to dramatically boost supply chain efficiency by making it a core element of your overall corporate strategy. Global Supply Chain Management takes you step by step through the process of creating and managing a global supply chain strategy and aligning it with the conditions of your industry. Learn everything you need to know about developing a core strategy plus strategies for each of the critical supply chain functions: LOGISTICS--Integrate logistics strategy and tactical activities PURCHASING--Manage the transition to purchasing globally OPERATIONS--Systematically design, direct, and control processes MARKET CHANNELS--Effectively connect your supply chain to customers With in-depth case studies and data showing how American Express, AB InBev, Dell, FedEx, Daimler, Microsoft, Nestlé, Nokia, and several other prominent companies have applied global supply chain strategy to increase profits and growth, Global Supply Chain Management helps you take action to drive similar success in your company. If you're serious about competing today--and in the future--you must integrate and leverage strategic supply chain management into your overall corporate strategy. Global Supply Chain Management provides everything you need to build a strategy designed for the long run. PRAISE FOR GLOBAL SUPPLY CHAIN MANAGEMENT "This book does a superb job of using a total value perspective and integrating business functions into a strategic framework for global supply chain management that can be leveraged for success." -- Leif Johansson, Chairman of the Board of Directors of AstraZeneca, Ericsson, European Round Table of Industrialists, and the International Advisory Board of the Nobel Foundation "Written by a superb team of world-leading authors on global supply chain management, this book provides a great framework for companies to leverage global supply chain functions and processes, measurements, and tools to achieve sustained strategic advantage in the global marketplace." -- Michael Lawton, Chief Financial Officer (CFO) and Executive Vice President of Finance of Domino's Pizza, Inc. "In our company, we have come to recognize the strategic importance of building and maintaining a global supply chain. This book does an excellent job of identifying a framework for considering the implications of an integrated model for global supply chain management. It's clear that the authors have tremendous experience, and they have shared their insights in an innovative and integrative way." -- John Shull, Vice President and Global Procurement Officer of Steelcase Inc. "Global supply chains are critically important to companies in delivering products and services that satisfy customers. Hult, Closs, and Frayer provide an excellent model for how to drive the strategic and operational dimensions of global supply chain management to maximize end-customer value." -- Claes Fornell, Chairman of the Board of Directors of CFI Group Worldwide and ForeSee, and founder of the American Customer Satisfaction Index (ACSI)

Global Supply Chain and Operations Management

Dmitry Ivanov,Alexander Tsipoulanidis,Jörn Schönberger
Global Supply Chain and Operations Management Book PDF

Author : Dmitry Ivanov,Alexander Tsipoulanidis,Jörn Schönberger
Publisher : Springer Nature
Page : 673 pages
File Size : 40,5 Mb
Release : 2021-11-19
Category : Business & Economics
ISBN : 9783030723316

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Global Supply Chain and Operations Management by Dmitry Ivanov,Alexander Tsipoulanidis,Jörn Schönberger Pdf

The third edition of this textbook comprehensively discusses global supply chain and operations management (SCOM), combining value creation networks and interacting processes. It focuses on operational roles within networks and presents the quantitative and organizational methods needed to plan and control the material, information, and financial flows in supply chains. Each chapter begins with an introductory case study, while numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. It examines how to balance supply and demand, a core aspect of tactical planning, before turning to the allocation of resources to meet customer needs. In addition, the book presents state-of-the-art research reflecting the lessons learned from the COVID-19 pandemic, and emerging, fast-paced developments in the digitalization of supply chain and operations management. Providing readers with a working knowledge of global supply chain and operations management, with a focus on bridging the gap between theory and practice, this textbook can be used in core, specialized, and advanced classes alike. It is intended for a broad range of students and professionals in supply chain and operations management.

Managing the Global Supply Chain

Tage Skjott-Larsen
Managing the Global Supply Chain Book PDF

Author : Tage Skjott-Larsen
Publisher : Copenhagen Business School Press DK
Page : 472 pages
File Size : 40,7 Mb
Release : 2007
Category : Business & Economics
ISBN : 8763001713

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Managing the Global Supply Chain by Tage Skjott-Larsen Pdf

The world today faces global competition. The supply chain is a vital part of the globalization process. Presenting a global view of the scope and complexity of supply chain management, this book reflects the rapid change that has taken place within the supply chain and its environment. This third edition has been fully updated with recent changes in concepts, technology, and practice. Integration and collaboration are keywords in future competition. Firms must be agile and lean at the same time. The book gives an insightful overview of the conceptual foundations of the global supply chain, as well as current examples of the best practice of managing supply chains in a global context.

Operations Management

Ray R. Venkataraman,Jeffrey K. Pinto
Operations Management Book PDF

Author : Ray R. Venkataraman,Jeffrey K. Pinto
Publisher : SAGE Publications
Page : 1388 pages
File Size : 55,6 Mb
Release : 2018-11-29
Category : Business & Economics
ISBN : 9781544339375

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Operations Management by Ray R. Venkataraman,Jeffrey K. Pinto Pdf

Operations Management: Managing Global Supply Chains takes a holistic, integrated approach to managing operations and supply chains by exploring the strategic, tactical, and operational decisions and challenges facing organizations worldwide. Authors Ray R. Venkataraman and Jeffrey K. Pinto address sustainability in each chapter, showing that sustainable operations and supply chain practices are not only attainable, but are critical and often profitable practices for organizations to undertake. With a focus on critical thinking and problem solving, Operations Management provides students with a comprehensive introduction to the field and equips them with the tools necessary to thrive in today’s evolving global business environment.

Global Supply Chain Management

Matt Drake
Global Supply Chain Management Book PDF

Author : Matt Drake
Publisher : Business Expert Press
Page : 111 pages
File Size : 50,9 Mb
Release : 2012-01-11
Category : Business & Economics
ISBN : 9781606492772

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Global Supply Chain Management by Matt Drake Pdf

Thanks to the development of internet- and network-based information and communication systems, virtually every product and service produced today has a supply chain that extends around the globe. For the last twenty-five years, companies such as Wal-Mart, Dell, and Toyota have enjoyed strong competitive advantages in their respective markets as a result of their world-class supply chains. As the supply chain increasingly lengthens, managers at all levels of the organization must understand the unique challenges of working with suppliers and customers located around the world--and the opportunities that can build new competitive advantages. This book will introduce readers at all levels of experience to cutting-edge methods and strategies for global sourcing and global distribution through the discussion of current research and case study vignettes from companies in every corner of the world.

Managing the Global Supply Chain (Collection)

Chad W. Autry,Thomas J. Goldsby,John E. Bell,Arthur V. Hill
Managing the Global Supply Chain Collection Book PDF

Author : Chad W. Autry,Thomas J. Goldsby,John E. Bell,Arthur V. Hill
Publisher : FT Press
Page : 729 pages
File Size : 52,6 Mb
Release : 2013-03-02
Category : Business & Economics
ISBN : 9780133091731

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Managing the Global Supply Chain (Collection) by Chad W. Autry,Thomas J. Goldsby,John E. Bell,Arthur V. Hill Pdf

A brand new collection of insights and actionable techniques for world-class supply chain management… 2 authoritative books, now in a convenient e-format, at a great price! 2 authoritative eBooks deliver comprehensive resources for managing state-of-the-art supply chains in challenging global environments Master the latest techniques for overcoming your most difficult operations and supply chain management challenges! This unique 2 eBook package will help you address issues ranging from Lean/Six Sigma to transportation and warehousing, and anticipate emerging global issues – so you can transform them from risks into competitive advantages. The Encyclopedia of Operations Management is the perfect single-volume "field manual" for every supply chain or operations management practitioner and student. Nearly 1,500 well-organized, up-to-date definitions cover: accounting, customer service, distribution, e-business, economics, finance, forecasting, HR, industrial engineering, industrial relations, inventory management, healthcare management, Lean, logistics, maintenance engineering, management IS, marketing/sales, product development, operations research, organizational behavior/management, time management, production planning/control, purchasing, reliability, quality, service management, simulation, statistics, strategic management, systems engineering, supply chain management, theory of constraints, transportation, warehousing, and more. Next, in Global Macrotrends and Their Impact on Supply Chain Management, Chad W. Autry, Thomas J. Goldsby, John E. Bell prepare you to manage supply and demand in a world marked by demographic and economic shifts that will turn markets upside down. They offer a complete decision framework and practical tools, insights, and guidance for systematically mitigating new risks and building long-term competitive advantage. This book focuses squarely on emerging societal, technological, geopolitical, and environmental macro trends, helping you assess the impacts of population growth, migration, urbanization; socioeconomic change, global connectivity, environmental issues, geopolitics, growing scarcity, transportation congestion, aging infrastructure, and emerging supply-demand imbalances. It also provides comprehensive mitigation strategies based on logistics, resource recovery, resource protection, and demand/supply shaping. This collection will be an indispensable resource for all supply chain, logistics, sourcing, and operations management executives, managers, and professionals; and for all operations/supply chain research professionals, instructors, and graduate students. From world-renowned supply chain management experts Arthur V. Hill, Chad W. Autry, Thomas J. Goldsby, and John E. Bell

Global Supply Chain Management: Leveraging Processes, Measurements, and Tools for Strategic Corporate Advantage

G. Tomas M. Hult,David Closs,David Frayer
Global Supply Chain Management Leveraging Processes Measurements and Tools for Strategic Corporate Advantage Book PDF

Author : G. Tomas M. Hult,David Closs,David Frayer
Publisher : McGraw Hill Professional
Page : 274 pages
File Size : 52,7 Mb
Release : 2013-11-07
Category : Business & Economics
ISBN : 9780071827423

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Global Supply Chain Management: Leveraging Processes, Measurements, and Tools for Strategic Corporate Advantage by G. Tomas M. Hult,David Closs,David Frayer Pdf

LEVERAGE YOUR SUPPLY CHAIN FOR MAXIMUM PROFIT Do you have a global supply chain strategy designed for the long run? About 90 percent of global demand is not fully met by local supply, and global supply chains will soon account for 25 percent of multinational firms' performance--meanwhile, supply chains need to become 43 percent more global in the next decade just to maintain a firm's competitive edge. Written by three of today's leading experts on the subject--each from Michigan State University, the uncontested world leader of supply chain management--Global Supply Chain Management gives you the know-how and tools to dramatically boost supply chain efficiency by making it a core element of your overall corporate strategy. Global Supply Chain Management takes you step by step through the process of creating and managing a global supply chain strategy and aligning it with the conditions of your industry. Learn everything you need to know about developing a core strategy plus strategies for each of the critical supply chain functions: LOGISTICS--Integrate logistics strategy and tactical activities PURCHASING--Manage the transition to purchasing globally OPERATIONS--Systematically design, direct, and control processes MARKET CHANNELS--Effectively connect your supply chain to customers With in-depth case studies and data showing how American Express, AB InBev, Dell, FedEx, Daimler, Microsoft, Nestlé, Nokia, and several other prominent companies have applied global supply chain strategy to increase profits and growth, Global Supply Chain Management helps you take action to drive similar success in your company. If you're serious about competing today--and in the future--you must integrate and leverage strategic supply chain management into your overall corporate strategy. Global Supply Chain Management provides everything you need to build a strategy designed for the long run. PRAISE FOR GLOBAL SUPPLY CHAIN MANAGEMENT "This book does a superb job of using a total value perspective and integrating business functions into a strategic framework for global supply chain management that can be leveraged for success." -- Leif Johansson, Chairman of the Board of Directors of AstraZeneca, Ericsson, European Round Table of Industrialists, and the International Advisory Board of the Nobel Foundation "Written by a superb team of world-leading authors on global supply chain management, this book provides a great framework for companies to leverage global supply chain functions and processes, measurements, and tools to achieve sustained strategic advantage in the global marketplace." -- Michael Lawton, Chief Financial Officer (CFO) and Executive Vice President of Finance of Domino's Pizza, Inc. "In our company, we have come to recognize the strategic importance of building and maintaining a global supply chain. This book does an excellent job of identifying a framework for considering the implications of an integrated model for global supply chain management. It's clear that the authors have tremendous experience, and they have shared their insights in an innovative and integrative way." -- John Shull, Vice President and Global Procurement Officer of Steelcase Inc. "Global supply chains are critically important to companies in delivering products and services that satisfy customers. Hult, Closs, and Frayer provide an excellent model for how to drive the strategic and operational dimensions of global supply chain management to maximize end-customer value." -- Claes Fornell, Chairman of the Board of Directors of CFI Group Worldwide and ForeSee, and founder of the American Customer Satisfaction Index (ACSI)

Lean Management of Global Supply Chain

Yasuhiro Monden,Yoshiteru Minagawa
Lean Management of Global Supply Chain Book PDF

Author : Yasuhiro Monden,Yoshiteru Minagawa
Publisher : World Scientific
Page : 312 pages
File Size : 43,7 Mb
Release : 2015-08-27
Category : Business & Economics
ISBN : 9789814644990

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Lean Management of Global Supply Chain by Yasuhiro Monden,Yoshiteru Minagawa Pdf

This book is the first among many books in supply chain management, which provides the readers with insights on how to select the best global supply chain out of inter-firm network, fables system or market firms. This process is clearly expounded in the book through case studies, which include Apple, Toyota, BMW, IKEA and Taiwan TSMC. The main editor, Prof Yasuhiro Monden, is the founding father of Lean Production Management who published Toyota Production System from IIE in 1983, which is called the classic of Lean System. This book will explain how the global supply chain (GSC) could be organized by considering causal relationships of the stage differences in (1) market needs, (2) product design architecture, and (3) product life-cycle, for the purpose of reducing the total costs of GSC. Contents:Lean Management of Global Supply Chain Management: Lean Management of Global Supply Chain: Dynamic Combination Model of Market, Product Life-Cycle, Product Design, and Supply Chain (Yasuhiro Monden)How to Facilitate Inter-Firm Cooperation in a Fabless Global Supply Chain (Yoshiteru Minagawa)Ikea's Almost Fabless Global Supply Chain — A Rightsourcing Strategy for Profit, Planet, and People (Rolf G Larsson)Effects of Transfer Pricing Taxation on the Performance Control of Japanese Foreign Subsidiaries (Makoto Tomo and Anson Yoshiharu Matsuoka)Innovation of Eco-Cars Based on the Global Inter-Firm Collaboration (Yasuhiro Monden)Communization Strategy and Performance Management in the Japanese Automobile Industry (Noriyuki Imai)Lean Management and Performance Evaluation in the Business Operations:Financial Performance Measures for the Lean Production System (Zhi Wang and Yasuhiro Monden)Management Control Systems for Lean Management in Medical Services — A Case Study at Lund and Kameda (Rolf G Larsson, Yoshinobu Shima, and Chiyuki Kurisu)Management Control for Horizontal Network Organizations of SMEs — In the View Point of Profit Allocation Mechanism of Joint Manufacturing on Order (Yoko Ogushi)Measuring the Performance of Lean Implementation at a Commercial Printing Company — An Action Research Approach (Khodayar Sadeghi and Mohammad Aghdasi)Related Topics in Managerial & Cost Accounting:Mechanisms for Lowering Budgetary Slack in Japanese Companies (Ken Lee, Naoki Fukuda, and Satoko Matsugi)Influence of Decision-Making Goal and Accurate Product-Costing Goal on the Design of Sophisticated Costing Systems: Proposal of Multi-Goal Coordination Approach (Nikhil Chandra Shil, Mahfuzul Hoque, and Mahmuda Akter) Readership: For the general public, researchers and students who are interested in understanding the global supply chain. Key Features:Principal editor is Prof Yasuhiro Monden, who was one of the fathers of Lean Production ManagementDr Monden published Toyota Production System: the 1st edition from American Institute of Industrial Engineers, 1983, which is called the classic of lean production systemKeywords:Supply Chain;Global Supply Chain;Value Chain;Global Value Chain;Lean Management

Managing Operations Throughout Global Supply Chains

Essila, Jean C.
Managing Operations Throughout Global Supply Chains Book PDF

Author : Essila, Jean C.
Publisher : IGI Global
Page : 358 pages
File Size : 44,6 Mb
Release : 2019-06-14
Category : Business & Economics
ISBN : 9781522581581

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Managing Operations Throughout Global Supply Chains by Essila, Jean C. Pdf

Globalization has made both operations and supply chains more complex than ever before. Inputs are sourced from many locations all over the world to serve different needs and market segments throughout the planet, making it a global challenge that necessitates a global strategic response. Managing Operations Throughout Global Supply Chains is a crucial academic resource that discusses concepts, methodologies, and applications of emerging techniques for operations and supply chain management processes that promote cost efficiency. While highlighting topics such as global operations, resource planning, and business forecasting, this publication explores how organizations manage the procurement of all necessary resources at every stage of the production cycle from the original source to the final consumers. This book is ideally designed for researchers, academicians, practitioners, professional organizations, policymakers, and government officials.

Managing Global Supply Chains

Ron Basu,J. Nevan Wright
Managing Global Supply Chains Book PDF

Author : Ron Basu,J. Nevan Wright
Publisher : Taylor & Francis
Page : 470 pages
File Size : 41,7 Mb
Release : 2016-12-01
Category : Business & Economics
ISBN : 9781317237969

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Managing Global Supply Chains by Ron Basu,J. Nevan Wright Pdf

Starting from the concept that "there is no point driving a Ferrari in a traffic jam", Basu and Wright demonstrate the importance of good supply chain management in Managing Global Supply Chains. Building on the successful Total Supply Chain Management and incorporating the new challenges of globalisation, this book demonstrates the practical tools and techniques that add value, deliver cost reduction and improve customer satisfaction. This new edition has been substantially revised and extended to include a holistic approach, incorporating the upstream suppliers and the downstream customers. Further updates to this edition include: New chapters on e-business, emerging markets, sustainability and green issues, global supply chains for services and event management, retail management and major project management A section of brand new case studies A new companion website to support lecturers with their teaching This book also provides comprehensive insight into lean and agile supply chains supported by tools, techniques and case examples. Managing Global Supply Chains is a practical text with excellent coverage and is ideal for post-experience business students or learning professionals in supply chain management.

Supply Chain Management

Nada R. Sanders
Supply Chain Management Book PDF

Author : Nada R. Sanders
Publisher : Wiley Global Education
Page : 352 pages
File Size : 41,9 Mb
Release : 2017-10-19
Category : Business & Economics
ISBN : 9781119392309

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Supply Chain Management by Nada R. Sanders Pdf

Supply chain management, rapidly-advancing and growing ever more important in the global business climate, requires an intense understanding of both underlying principles and practical techniques. Including both a broad overview of supply chain management and real-world examples of SCM in companies ranging from small to large, this book provides students with both the foundational material required to understand the subject matter and practical tips that demonstrate how the latest techniques are being applied. Spanning functional boundaries, this well-regarded book is now in its second edition and has quickly become a standard course text at many universities. This newest edition continues to provide a balanced, integrative, and business-oriented viewpoint of the material, and deeply explores how SCM is intertwined with other organizational functions. New material has been added to address the importance of big data analytics in SCM, as well as other technological advances such as 3-D printing, cloud computing, machine learning, driverless vehicles, the Internet of Things, RFID, and others.

Managing the Global Supply Chain

Philip B. Schary,Tage Skjott-Larsen
Managing the Global Supply Chain Book PDF

Author : Philip B. Schary,Tage Skjott-Larsen
Publisher : Handelshojskolens Forlag
Page : 404 pages
File Size : 44,7 Mb
Release : 1995
Category : Business logistics
ISBN : UCSD:31822021055637

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Managing the Global Supply Chain by Philip B. Schary,Tage Skjott-Larsen Pdf

The global supply chain is a vital part of modern business. This book presents a global view of the scope and complexity of supply chain management. Three parallel elements are identified: structure, organization, and process, including activities both inside and outside of the corporation. These three elements become a supply network, embracing procurement, production, and distribution within a single system. Building on concepts of business logistics, this new perspective provides a framework and a strategic role for the supply chain in corporate strategy.

Supply Chain Management

Ray R. Venkataraman,Ozgun C. Demirag
Supply Chain Management Book PDF

Author : Ray R. Venkataraman,Ozgun C. Demirag
Publisher : SAGE Publications
Page : 941 pages
File Size : 40,6 Mb
Release : 2022-01-12
Category : Business & Economics
ISBN : 9781544375601

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Supply Chain Management by Ray R. Venkataraman,Ozgun C. Demirag Pdf

Supply Chain Management: Securing a Superior Global Edge takes a holistic, integrated approach to managing supply chains by addressing the critically important areas of globalization, sustainability, and ethics in every chapter. Authors Ray Venkataraman and Ozgun C. Demirag use a wide variety of real-world cases and examples from the manufacturing and service sectors to illustrate innovative supply chain strategies and technologies. With a focus on decision-making and problem-solving, Supply Chain Management provides students with the tools they need to succeed in today’s fiercely competitive, interconnected global economy.

Distribution Planning and Control

David Frederick Ross
Distribution Planning and Control Book PDF

Author : David Frederick Ross
Publisher : Springer
Page : 915 pages
File Size : 49,7 Mb
Release : 2015-05-14
Category : Business & Economics
ISBN : 9781489975782

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Distribution Planning and Control by David Frederick Ross Pdf

This third edition provides operations management students, academics and professionals with a fully up-to-date, practical and comprehensive sourcebook in the science of distribution and Supply Chain Management (SCM). Its objective is not only to discover the roots and detail the techniques of supply and delivery channel networks, but also to explore the impact of the merger of SCM concepts and information technologies on all aspects of internal business and supply channel management. This textbook provides a thorough and sometimes analytical view of the topic, while remaining approachable from the standpoint of the reader. Although the text is broad enough to encompass all the management activities found in today's logistics and distribution channel organizations, it is detailed enough to provide the reader with a thorough understanding of essential strategic and tactical planning and control processes, as well as problem-solving techniques that can be applied to everyday operations. Distribution Planning and Control: Managing in the Era of Supply Chain Management, 3rd Ed. is comprised of fifteen chapters, divided into five units. Unit 1 of the text, The SCM and Distribution Management Environment, sets the background necessary to understand today’s supply chain environment. Unit 2, SCM Strategies, Channel Structures and Demand Management, reviews the activities involved in performing strategic planning, designing channel networks, forecasting and managing channel demand. Unit 3, Inventory Management in the Supply Chain Environment, provides an in-depth review of managing supply chain inventories, statistical inventory management, and inventory management in a multiechelon channel environment. Unit 4, Supply Chain Execution, traces the translation of the strategic supply chain plans into detailed customer and supplier management, warehousing and transportation operations activities. Finally Unit 5, International Distribution and Supply Chain Technologies, concludes the text by exploring the role of two integral elements of SCM: international distribution management and the deployment of information technologies in the supply chain environment. Each chapter includes summary questions and problems to challenge readers to their knowledge of concepts and topics covered. Additionally supplementary materials for instructors are also available as tools for learning reinforcement.