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Author : Shawn A. Smith
Publisher : AMACOM Div American Mgmt Assn
Page : 256 pages
File Size : 48,5 Mb
Release : 2004
Category : Business & Economics
ISBN : 9780814427835
Clear answers to the most pressing human resources questions.
Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Red Wheel/Weiser
Page : 185 pages
File Size : 43,5 Mb
Release : 2018-06-18
Category : Business & Economics
ISBN : 9781632658807
The award-winning Q&A guide on management from the authors of The Big Book of HR. 2020 Winner, Next Generation Indie Book Award in the Career Category Congratulations, you’re a manager! Now what? Of course, you have expertise in the field you’re managing—but there’s so much more to know, and your responsibilities can become overwhelming at times. A management career means continuous learning: encountering new situations, solving new problems, and gaining new skills on a constant basis. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing, including: • Getting started: moving from peer to manager, setting goals, managing projects, resources, and much more • Developing your management skills: communicating, delegating, motivating, and facilitating • Building and managing your team: hiring, firing, and everything in between • Creating your personal brand: building credibility for yourself, your team, and your department • Managing up, down, and around: working with people and functions in your organization • Potential land mines: conflict, change, and risk • Legal pitfalls: navigating the miasma of laws and regulations, and more
Author : Shawn Smith,Rebecca Mazin
Publisher : HarperChristian + ORM
Page : 381 pages
File Size : 52,5 Mb
Release : 2011-06-30
Category : Business & Economics
ISBN : 9780814417195
The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges. Corporate executive Shawn Smith and author Rebecca Mazin address more than 200 of the most common employer questions relating to job functions such as recruitment and hiring, discipline, downsizing, compensation and benefits, training, and employee relations. As a result, the book equips you with the industry's best practices to overcome any hurdle and experience preventing success in your role. This updated second edition contains a comprehensive and up-to-date overview of the human resources field for management instructors, including revised and expanded sections on FMLA, health insurance changes, compensation laws, salary reductions, and using social networking to recruit employees. In The HR Answer Book, Smith and Mazin also share bonus checklists covering: 10 Questions to Ask Before Scheduling an Interview, Job Applicant Flow logs, Performance Goals forms, and an Exit Interview Questionnaire. In the fast-paced environment of the twenty-first century, human resources professionals and department managers must try on new approaches to success. Whether used as a cover-to-cover resource or a quick reference for tackling specific challenges, The HR Answer Book offers the immediately accessible tools you need to thrive and help others--and your organization--do the same.
Author : Susan Benjamin
Publisher : Answer Book
Page : 0 pages
File Size : 55,8 Mb
Release : 2008
Category : Business & Economics
ISBN : 1402210531
Managing people is a job fraught with potential pitfalls and unique problems, from dealing with a generation gap to conquering budgetary woes. Learn how to calculate your risks and effectively manage even the most difficult employees with proven strategies for dealing with any management issue you might face.--From back cover.
Author : Al Guyant,Shirley Fulton
Publisher : Simon & Schuster
Page : 376 pages
File Size : 42,9 Mb
Release : 1996
Category : Business & Economics
ISBN : PSU:000025375923
THE MANAGER'S TOUGH QUESTION ANSWER BOOK gives you hundreds of word-for-word responses that will help you defuse conflicts, gain the support of colleagues, motivate employees, and avoid misunderstandings. You'll find several choices of response for each question, making it easy for you to convey exactly the message you wish to send in every on-the-job situation.
Author : Richard C. Grote
Publisher : Amacom Books
Page : 238 pages
File Size : 41,5 Mb
Release : 2002
Category : Business & Economics
ISBN : 0814407471
End every manager's nightmare: conducting performance appraisals.
Author : Florence M. Stone
Publisher : Unknown
Page : 0 pages
File Size : 49,9 Mb
Release : 2010
Category : Electronic
ISBN : 8170947464
190 Important Questions with Practical Answers to Make You a Better Manager. Practical, actionable answers to the recurring challenges every manager faces No matter whether you re a seasoned manager or a rookie, whether you work for a small company or a large organization, whether you re on the lowest rung of management ladder or the highest, you are likely constantly confronted with the challenge, Now, what do I do next? That s where this handy book will help you. Packed with practical, actionable answers to recurring 190 situations and challenges you�re likely to face, including: * How can I present my ideas persuasively? * How do I delegate tasks that I m tempted to do myself? * How can I become more effective as a negotiator? * What non-financial rewards and recognition can I use to motivate my employees? * How do I keep enthusiasm high during tough economic times? * How can I make sure I hire the right person? * Why should I build a sense of teamwork among my team members? * I seem to work from crisis to crisis. What am I doing wrong? * How can I ensure that I get credit for the work I do? * How do I determine what to do first? * How can I build networking skills? * What should I do to improve my relationships with my superiors? Each answer is in two parts; first, a brief, clear answer, followed by the longer tell me more feature which offers more details, including examples, definitions, scenarios, and strategies for implementing the answer in specific situations. This easy-to-use Q & A resource covers practically every challenge you are likely to face on a daily basis and the solutions it offers will help you become a more effective manager.
Author : Carole Martin
Publisher : McGraw Hill Professional
Page : 224 pages
File Size : 55,7 Mb
Release : 2013-12-27
Category : Business & Economics
ISBN : 9780071818018
"TELL ME ABOUT YOURSELF . . ." Decode the hidden meaning behind interview questions and prepare the perfect answer to land the job During a job interview, there are no right or wrong answers, just better and worse answers. When you rethink the process in those terms, you'll gain a huge advantage over the competition. What to Say in Every Job Interview shows you how to focus on the factors of the job, rather than answering questions "correctly." As a professional interviewer, Carole Martin has spent years on the other side of the desk. She knows exactly what she’s looking for in every job candidate and exactly how to find it. Now, she reveals all the secrets. Martin gives you a holistic plan for preparing yourself to best answer every interviewer's three primary concerns: Can you perform the job? Are you a good fit with the company culture? Can the company afford you? What to Say in Every Job Interview shows you where to find the critical factor interviewers seek with each question and how to present yourself in the best possible way on the spot and under pressure.
Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Unknown
Page : 0 pages
File Size : 46,9 Mb
Release : 2017
Category : Personnel management
ISBN : 1632650894
"Templates, checklists, and sample forms ... can be easily adapted by any organization"--Cover.
Author : Alison Green
Publisher : Ballantine Books
Page : 306 pages
File Size : 47,5 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181818
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Shawn A Smith,Rebecca Mazin
Publisher : AMACOM/American Management Association
Page : 0 pages
File Size : 45,7 Mb
Release : 2009-12
Category : Business & Economics
ISBN : 8120331257
""The HR Answer Book" addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of ""people"" issues, enabling managers and human resources professionals to: * Save time, money, and trouble * Increase employee productivity, satisfaction, and retention * Attract and hire the best candidates while avoiding the inferior ones* * Handle tough issues like sexual harassment, Internet and e-mail usage, performance problems, and more -- fairly, sensitively, and legally. "The HR Answer Book" is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations. An appendix of tools, templates, and lists of additional resources completes this excellent and valuable guide."
Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Red Wheel/Weiser
Page : 196 pages
File Size : 51,9 Mb
Release : 2017-09-18
Category : Business & Economics
ISBN : 9781632659064
A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC
Author : Henry Mintzberg
Publisher : Berrett-Koehler Publishers
Page : 215 pages
File Size : 47,8 Mb
Release : 2013-09-02
Category : Business & Economics
ISBN : 9781609949242
This is a simplified, shortened, and updated version of the definitive title on management (Managing, which has sold over 70,000 copies) from management legend and best-selling author Henry Mintzberg.
Author : Anne Loehr,Brian Emerson
Publisher : AMACOM
Page : 240 pages
File Size : 52,5 Mb
Release : 2008-04-02
Category : Business & Economics
ISBN : 9780814410813
To stay on top, companies need to do more than just tread water—they need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of them have the time—or the knowledge—it takes to do it successfully. Brian Emerson and Ann Loehr have spent years showing some of the country’s top companies how to develop their most promising employees. Now in this helpful manual they guide managers through every step of the coaching process, from problem solving to developing accountability. Readers will discover:the top 10 tips every manager should know before he starts to coach • how to handle difficult conversations, conflicting priorities, and problem team members • how to hold follow-up meetings after goals and priorities have been set • sample questions they can adapt to various situations • examples of common problems and how they can use coaching to address them.Clear, practical and straightforward, this is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.
Author : Gerald W. Faust,Richard I. Lyles,Will Phillips
Publisher : Amacom Books
Page : 238 pages
File Size : 53,9 Mb
Release : 1998
Category : Business & Economics
ISBN : 0814403891
The authors of this text present a seven-step method for problem solving that readers can use to enhance their own ability to develop optimal solutions to problems, get people to work together, and produce desired results for their organizations and customers.