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Migrating to ServiceNow® Event Management by Frank Tate Pdf
Events, Alerts and Incidents, oh my! This book is written for anyone involved in migrating from an existing event management system to ServiceNow ITOM Event Management. It provides the reader with the tools necessary to plan and implement ServiceNow Event Management as a replacement for other tools that are already in place. You will find background information on monitoring and event management before diving into the questions you need to ask about your current environment. You will also learn about some of the differences between ServiceNow and event management systems that do not have a Configuration Management Database (CMDB). The last section of the book is a case study that applies the topics covered to a sample customer environment.This book was written for the Paris release.
ServiceNow for Architects and Project Leaders by Roy Justus,David Zhao Pdf
Gain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deployments Key FeaturesFocus on what to do when shaping and leading a ServiceNow journeyExplore strategies for making your projects impactful and valuableGuidance for leaders at every level to maximize return on their investments in ServiceNowBook Description ServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise. In this book, you'll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You'll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you'll get practical guidance on the methods and considerations in securely using ServiceNow. You'll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you'll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you'll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter. By the end of this book, you'll be prepared to lead or support a ServiceNow implementation with confidence that you're bringing not only a solution but also making an impact in your organization. What you will learnUnderstand the key drivers of value in ServiceNow implementationStructure your ServiceNow programs for successful deliveryDiscover methods and tools for securely using ServiceNowSet up a multi-instance environment with best practices and patternsArchitect and lead the deployment of AI capabilities in ServiceNowBuild innovative experiences using NLU, virtual agents and the Now Experience FrameworkWho this book is for This book is for architects, consultants and project leaders looking to drive value by applying ServiceNow effectively and efficiently. Platform administration or development experience is useful but not necessary to get the most out of this book. However, some familiarity with the modules and features of ServiceNow is expected.
Design an enterprise solution from scratch that allows the migration of a legacy application. Begin with the planning and design phase and be guided through all the stages of selecting the architecture framework that fits your enterprise. Join Microsoft MVP Josh Garverick as he addresses all major areas of design and implementation—application, infrastructure, data, security, and deployment—while leveraging the power and tools of Visual Studio Team Services (VSTS) to bring DevOps to the forefront. With an emphasis on principles and best practices of enterprise design, you will discover how to recognize existing patterns within the legacy platform and to identify potential risks, bottlenecks, and candidates for automation. What You’ll Learn Accurately and completely capture baseline information about a legacy system Leverage enterprise patterns for constructing next-generation platforms in the cloud Design, plan, and implement deployment pipelines to enable continuous delivery Identify and implement cloud-based platform components to reduce total cost of ownership Understand testing and validation: iterative component authoring, monitoring, deployment, and performance Price and perform capacity planning for cloud-based infrastructure and workloads Who This Book Is For Enterprise architects and IT professionals who are required to keep legacy applications relevant in today’s cloud-first world
ServiceNow Application Development by Sagar Gupta Pdf
Develop and extend efficient cloud-native applications with ServiceNow About This Book Build and customize your apps and workflows to suit your organization's requirements Perform in-depth application development from designing forms to writing business rules, client-scripts, and workflows Comprehensive guide to the end-to-end implementation of designing and extending apps with ServiceNow Who This Book Is For If you are a ServiceNow administrator and developer and need to build and customize your service management solution (apps and workflows) with ServiceNow, then this book is for you. What You Will Learn Customize the ServiceNow dashboard to meet your business requirements Use Administration and Security Controls to add roles and ensure proper access Manage tables and columns using data dictionaries Learn how application scopes are defined within ServiceNow Configure different types of table to design your application Start using the different types of scripting options available in ServiceNow Design and create workflows for task tables Use debugging techniques available in ServiceNow to easily resolve script-related issues Run scripts at regular time intervals using the Scheduled Script Execution module In Detail ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications Style and approach A step-by-step tutorial to designing applications and workflows with ServiceNow
How do you detangle a monolithic system and migrate it to a microservice architecture? How do you do it while maintaining business-as-usual? As a companion to Sam Newman’s extremely popular Building Microservices, this new book details a proven method for transitioning an existing monolithic system to a microservice architecture. With many illustrative examples, insightful migration patterns, and a bevy of practical advice to transition your monolith enterprise into a microservice operation, this practical guide covers multiple scenarios and strategies for a successful migration, from initial planning all the way through application and database decomposition. You’ll learn several tried and tested patterns and techniques that you can use as you migrate your existing architecture. Ideal for organizations looking to transition to microservices, rather than rebuild Helps companies determine whether to migrate, when to migrate, and where to begin Addresses communication, integration, and the migration of legacy systems Discusses multiple migration patterns and where they apply Provides database migration examples, along with synchronization strategies Explores application decomposition, including several architectural refactoring patterns Delves into details of database decomposition, including the impact of breaking referential and transactional integrity, new failure modes, and more
This document brings together a set of latest data points and publicly available information relevant for Digital Customer Experience Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.
ServiceNow IT Operations Management by Ajaykumar Guggilla Pdf
Align your business requirements with IT by implementing ServiceNow IT Operations with ease. About This Book Written to the latest specification, it will cover basic to advanced concepts and architecture. Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results. Who This Book Is For The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn Step by step guide in setting up each features with in ServiceNow ITOM Install and configure the required application or plugin Integrate with other provider services as deemed appropriate Explore Orchestration capabilities and how to analyze the data Learn about the ServiceNow graphical interface Integrate with other applications within ServiceNow Aims to cover the fundamentals concepts to advanced concepts Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation. This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.
Multi-Cloud Architecture and Governance by Jeroen Mulder Pdf
A comprehensive guide to architecting, managing, implementing, and controlling multi-cloud environments Key Features Deliver robust multi-cloud environments and improve your business productivity Stay in control of the cost, governance, development, security, and continuous improvement of your multi-cloud solution Integrate different solutions, principles, and practices into one multi-cloud foundation Book DescriptionMulti-cloud has emerged as one of the top cloud computing trends, with businesses wanting to reduce their reliance on only one vendor. But when organizations shift to multiple cloud services without a clear strategy, they may face certain difficulties, in terms of how to stay in control, how to keep all the different components secure, and how to execute the cross-cloud development of applications. This book combines best practices from different cloud adoption frameworks to help you find solutions to these problems. With step-by-step explanations of essential concepts and practical examples, you’ll begin by planning the foundation, creating the architecture, designing the governance model, and implementing tools, processes, and technologies to manage multi-cloud environments. You’ll then discover how to design workload environments using different cloud propositions, understand how to optimize the use of these cloud technologies, and automate and monitor the environments. As you advance, you’ll delve into multi-cloud governance, defining clear demarcation models and management processes. Finally, you’ll learn about managing identities in multi-cloud: who’s doing what, why, when, and where. By the end of this book, you’ll be able to create, implement, and manage multi-cloud architectures with confidenceWhat you will learn Get to grips with the core functions of multiple cloud platforms Deploy, automate, and secure different cloud solutions Design network strategy and get to grips with identity and access management for multi-cloud Design a landing zone spanning multiple cloud platforms Use automation, monitoring, and management tools for multi-cloud Understand multi-cloud management with the principles of BaseOps, FinOps, SecOps, and DevOps Define multi-cloud security policies and use cloud security tools Test, integrate, deploy, and release using multi-cloud CI/CD pipelines Who this book is for This book is for architects and lead engineers involved in architecting multi-cloud environments, with a focus on getting governance right to stay in control of developments in multi-cloud. Basic knowledge of different cloud platforms (Azure, AWS, GCP, VMWare, and OpenStack) and understanding of IT governance is necessary.
Migrating Linux to Microsoft Azure by Rithin Skaria,Toni Willberg Pdf
Discover expert guidance for moving on-premises virtual machines running on Linux servers to Azure by implementing best practices and optimizing costs Key FeaturesWork with real-life migrations to understand the dos and don'ts of the processDeploy a new Linux virtual machine and perform automation and configuration managementGet to grips with debugging your system and collecting error logs with the help of hands-on examplesBook Description With cloud adoption at the core of digital transformation for organizations, there has been a significant demand for deploying and hosting enterprise business workloads in the cloud. Migrating Linux to Microsoft Azure offers a wealth of actionable insights into deploying Linux workload to Azure. You'll begin by learning about the history of IT, operating systems, Unix, Linux, and Windows before moving on to look at the cloud and what things were like before virtualization. This will help anyone new to Linux become familiar with the terms used throughout the book. You'll then explore popular Linux distributions, including RHEL 7, RHEL 8, SLES, Ubuntu Pro, CentOS 7, and more. As you progress, you'll cover the technical details of Linux workloads such as LAMP, Java, and SAP, and understand how to assess your current environment and prepare for your migration to Azure through cloud governance and operations planning. Finally, you'll go through the execution of a real-world migration project and learn how to analyze and debug some common problems that Linux on Azure users may encounter. By the end of this Linux book, you'll be proficient at performing an effective migration of Linux workloads to Azure for your organization. What you will learnGrasp the terminology and technology of various Linux distributionsUnderstand the technical support co-operation between Microsoft and commercial Linux vendorsAssess current workloads by using Azure MigratePlan cloud governance and operationsExecute a real-world migration projectManage project, staffing, and customer engagementWho this book is for This book is for cloud architects, cloud solution providers, and any stakeholders dealing with migration of Linux workload to Azure. Basic familiarity with Microsoft Azure would be a plus.
T Bytes Digital Customer Experience by ITShades.com Pdf
This document brings together a set of latest data points and publicly available information relevant for Digital Customer Experience Technology. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.
Migrating to AWS: A Manager's Guide by Jeff Armstrong Pdf
Bring agility, cost savings, and a competitive edge to your business by migrating your IT infrastructure to AWS. With this practical book, executive and senior leadership and engineering and IT managers will examine the advantages, disadvantages, and common pitfalls when moving your company’s operations to the cloud. Author Jeff Armstrong brings years of practical hands-on experience helping dozens of enterprises make this corporate change. You’ll explore real-world examples from many organizations that have made—or attempted to make—this wide-ranging transition. Once you read this guide, you’ll be better prepared to evaluate your migration objectively before, during, and after the process in order to ensure success. Learn the benefits and drawbacks of migrating to AWS, including the risks to your business and technology Begin the process by discovering the applications and servers in your environment Examine the value of AWS migration when building your business case Address your operational readiness before you migrate Define your AWS account structure and cloud governance controls Create your migration plan in waves of servers and applications Refactor applications that will benefit from using more cloud native resources
Accelerating Modernization with Agile Integration by Adeline SE Chun,Aiden Gallagher,Amar A Shah,Callum Jackson,Claudio Tagliabue,Iliya Dimitrov,James Blackburn,Joel Gomez,Kim Clark,Lee Gavin,Maria Menendez,Martin Evans,Mohammed Alreedi,Murali Sitaraman,Nick Glowacki,Shishir Narain,Timothy Quigly,Tony Curcio,Ulas Cubuk,Vasfi Gucer,IBM Redbooks Pdf
The organization pursuing digital transformation must embrace new ways to use and deploy integration technologies, so they can move quickly in a manner appropriate to the goals of multicloud, decentralization, and microservices. The integration layer must transform to allow organizations to move boldly in building new customer experiences, rather than forcing models for architecture and development that pull away from maximizing the organization's productivity. Many organizations have started embracing agile application techniques, such as microservice architecture, and are now seeing the benefits of that shift. This approach complements and accelerates an enterprise's API strategy. Businesses should also seek to use this approach to modernize their existing integration and messaging infrastructure to achieve more effective ways to manage and operate their integration services in their private or public cloud. This IBM® Redbooks® publication explores the merits of what we refer to as agile integration; a container-based, decentralized, and microservice-aligned approach for integration solutions that meets the demands of agility, scalability, and resilience required by digital transformation. It also discusses how the IBM Cloud Pak for Integration marks a significant leap forward in integration technology by embracing both a cloud-native approach and container technology to achieve the goals of agile integration. The target audiences for this book are cloud integration architects, IT specialists, and application developers.
Exam Ref AZ-304 Microsoft Azure Architect Design by Ashish Agrawal,Avinash Bhavsar,MJ Parker,Gurvinder Singh Pdf
Prepare for Microsoft Exam AZ-304—and help demonstrate your real-world mastery of designing and implementing solutions that run on Microsoft Azure, including key aspects such as compute, network, storage, and security. Designed for modern IT professionals, this Exam Ref focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Expert level. Focus on the expertise measured by these objectives: • Design monitoring • Design identity and security • Design data storage • Design business continuity • Design infrastructure This Microsoft Exam Ref: • Organizes its coverage by exam objectives • Features strategic, what-if scenarios to challenge you • Assumes you are an IT professional with significant experience and knowledge of IT operations, and expert-level Azure administration skills, and experience with Azure development and DevOps processes About the Exam Exam AZ-304 focuses on knowledge needed to design for cost optimization; design logging and monitoring solutions; design authentication, authorization, governance, and application security; design database solutions and data integrations; select storage accounts; design for backup/recovery and high availability; design compute and network infrastructure; design application architectures, and design migrations. About Microsoft Certification Passing this exam and Exam AZ-303: Microsoft Azure Architect Technologies fulfills your requirements for the Microsoft Certified: Azure Solutions Architect Expert credential, demonstrating your expertise in compute, network, storage, and security for designing and implementing modern cloud-based solutions that run on Microsoft Azure. See full details at: microsoft.com/learn
Microsoft Azure Essentials - Fundamentals of Azure by Michael Collier,Robin Shahan Pdf
Microsoft Azure Essentials from Microsoft Press is a series of free ebooks designed to help you advance your technical skills with Microsoft Azure. The first ebook in the series, Microsoft Azure Essentials: Fundamentals of Azure, introduces developers and IT professionals to the wide range of capabilities in Azure. The authors - both Microsoft MVPs in Azure - present both conceptual and how-to content for key areas, including: Azure Websites and Azure Cloud Services Azure Virtual Machines Azure Storage Azure Virtual Networks Databases Azure Active Directory Management tools Business scenarios Watch Microsoft Press’s blog and Twitter (@MicrosoftPress) to learn about other free ebooks in the “Microsoft Azure Essentials” series.
SAP Integration Suite by Christopher Aron,Piyush Gakhar,Shilpa Vij Pdf
"SAP's integration technologies are now combined-but what is the SAP Integration Suite, and how do you use it to manage an integrated enterprise landscape? In this book, get the answers to these questions and more as you take a tour of the new suite. Then get step-by-step instructions for using key capabilities such as pre-packaged integrations, open APIs, integration scenarios, the integration advisor, and more. Master the complete integration suite!"--