Navigating An Organizational Crisis

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Navigating an Organizational Crisis

Author : Harry Hutson,Martha Johnson
Publisher : Bloomsbury Publishing USA
Page : 193 pages
File Size : 51,6 Mb
Release : 2016-01-18
Category : Business & Economics
ISBN : 9781440840272

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Navigating an Organizational Crisis by Harry Hutson,Martha Johnson Pdf

How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.

Research Anthology on Business Continuity and Navigating Times of Crisis

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 1907 pages
File Size : 53,5 Mb
Release : 2022-01-07
Category : Business & Economics
ISBN : 9781668445044

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Research Anthology on Business Continuity and Navigating Times of Crisis by Management Association, Information Resources Pdf

When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the “new normal.” In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.

Risk and Crisis Communication

Author : Robert Littlefield,Timothy L. Sellnow
Publisher : Lexington Books
Page : 161 pages
File Size : 42,7 Mb
Release : 2015-11-05
Category : Language Arts & Disciplines
ISBN : 9781498517904

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Risk and Crisis Communication by Robert Littlefield,Timothy L. Sellnow Pdf

Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation.Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions are similar to those experienced among individuals when managing their relationships. As such, Littlefield and Sellnow apply an interpersonal theory, known as relational dialectics (RDT), to risk and crisis communication and examine the outcome from the vantage point of the officials and the public. Previous research has focused on top-down, sender-oriented communication to evaluate the effectiveness of particular strategies used by spokespeople to repair public image or relay an apology. In contrast, Littlefield and Sellnow’s approach relies on culture-centeredness and suggests how cultural elements may have influenced the kinds of tensions each organization faced. Risk and Crisis Communication exemplifies the use of RDT through seven case studies, each focusing on one of the tensions, making it of interest to both scholars and organizational leaders.

Crisis Management

Author : Sarah Kovoor-Misra
Publisher : SAGE Publications
Page : 257 pages
File Size : 53,9 Mb
Release : 2019-01-31
Category : Business & Economics
ISBN : 9781506328706

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Crisis Management by Sarah Kovoor-Misra Pdf

Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters

Author : Konstantinos Apostolopoulos,Elia Gourgouris
Publisher : Unknown
Page : 122 pages
File Size : 43,5 Mb
Release : 2020-04-27
Category : Self-Help
ISBN : 1734943815

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7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters by Konstantinos Apostolopoulos,Elia Gourgouris Pdf

7 Keys to Navigating a Crisis: A Practical Guide to Emotionally Dealing with Pandemics & Other Disasters is a must-read for anyone seeking to thrive during these turbulent times. In our interconnected world, we are all vulnerable and impacted (directly or indirectly) by global events. In this easy-to-read book, Dr Elia Gourgouris and Konstantinos Apostolopoulos provide 7 Keys to Navigating a Crisis. These powerful yet practical insights, help minimize the negative impact of pandemics, natural disasters, financial meltdowns, or any other major disruptions on our lives. Drawing from a wealth of personal and professional experiences, the authors share simple truths that have helped many of their clients thrive in the face of adversity. This practical guide is full of "Points to Ponder", "Questions to Consider", and "Action Items" that can help readers apply the information directly to their lives. Whether the crisis is global or personal, this book can help the reader navigate and rise above these challenges.

Handbook of Research on Crisis Leadership in Organizations

Author : Andrew J. DuBrin
Publisher : Edward Elgar Publishing
Page : 377 pages
File Size : 51,7 Mb
Release : 2013-01-01
Category : Business & Economics
ISBN : 9781781006405

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Handbook of Research on Crisis Leadership in Organizations by Andrew J. DuBrin Pdf

Modern organizational life seems dominated by crisis BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis. Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.

International Handbook of Organizational Crisis Management

Author : Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
Publisher : SAGE Publications
Page : 369 pages
File Size : 52,9 Mb
Release : 2007-06-21
Category : Business & Economics
ISBN : 9781452261805

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International Handbook of Organizational Crisis Management by Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair Pdf

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives. Key Features · Provides the latest thinking on and encourages growing support of crisis management in today′s business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. · Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes. · Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives. · Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles. Intended Audience Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.

Communication and Organizational Crisis

Author : Mathew W. Seeger,Timothy L. Sellnow,Robert R. Ulmer
Publisher : Praeger
Page : 0 pages
File Size : 51,5 Mb
Release : 2003-12-30
Category : Business & Economics
ISBN : 9781567205343

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Communication and Organizational Crisis by Mathew W. Seeger,Timothy L. Sellnow,Robert R. Ulmer Pdf

Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. The "organization" can be anything from a company to a federal bureaucracy or a society. Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery.

Crisis Management

Author : Susie Johnson
Publisher : Susie Johnson
Page : 48 pages
File Size : 52,8 Mb
Release : 2023-06-15
Category : Business & Economics
ISBN : 9781088258682

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Crisis Management by Susie Johnson Pdf

"Crisis Management: Strategies for Mitigating and Recovering from Disasters" is an insightful and comprehensive guide that delves into the critical realm of crisis management within the context of businesses and organizations. Authored by experts in the field, this book provides a detailed exploration of the strategies, techniques, and frameworks essential for effectively navigating and surviving a range of unforeseen crises. Drawing on real-world examples and case studies, the book offers readers a deep understanding of the multifaceted challenges that can arise, from natural disasters and technological failures to reputational crises and cyberattacks. The authors meticulously outline the key steps in crisis preparedness, response, and recovery, emphasizing the significance of proactive planning and adaptive decision-making. Readers can expect to gain insights into risk assessment methodologies, communication protocols, and the establishment of crisis management teams. The book also delves into the psychology of crisis, exploring how human behavior can influence and shape the outcomes of a crisis situation. Anchored in the principles of effective leadership, "Crisis Management" underscores the role of organizational leaders in guiding their teams through tumultuous times. It highlights the importance of clear communication, transparent decision-making, and compassionate management as pivotal components of successful crisis resolution. Whether you're a seasoned business professional, a management student, or someone interested in understanding how organizations navigate adversity, this book serves as an invaluable resource. Its comprehensive approach, practical insights, and actionable strategies make it an essential read for anyone seeking to enhance their crisis management skills and fortify their organization against the unpredictable challenges of the modern world.

Leaders Under Fire

Author : Jeff Chatterton,Jeff Chatterton and Conway Fraser
Publisher : Unknown
Page : 140 pages
File Size : 45,7 Mb
Release : 2020-02-07
Category : Electronic
ISBN : 9798610869452

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Leaders Under Fire by Jeff Chatterton,Jeff Chatterton and Conway Fraser Pdf

A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a 'Leader Under Fire,' the next few moments can be an incredible opportunity... or they can destroy your career.In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore. Many companies these days have no plan whatsoever and are simply sitting ducks.Today, managing a PR crisis is ALL about speed. With 24-hour news cycles and social media mobs, if you're not controlling your message by lunchtime, you could be convicted in the court of public opinion before dinner. Speed kills careers.'Leaders Under Fire' is for anyone who values their reputation, and understands how fragile it is today. Leaders who have spent decades building reputations have seen them destroyed in minutes. We'll help you avoid those traps.This executive-length book uses real-life examples to illustrate what works - and what doesn't - in managing a crisis. We'll also introduce you to two fictional CEO's who handle their crisis in very different ways. You can follow their story throughout the book as they learn some lessons the hard way - so you don't have to.

Crisis Counsel

Author : Tony Jacques, Ph.D.
Publisher : Rothstein Publishing
Page : 389 pages
File Size : 42,6 Mb
Release : 2020-07-20
Category : Business & Economics
ISBN : 9781944480677

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Crisis Counsel by Tony Jacques, Ph.D. Pdf

Crisis Counsel: Navigating Legal and Communication Conflict, by Tony Jaques, Ph.D. is a new book by Rothstein Publishing. This book is designed to provide hands-on, practical guidance for senior executives, lawyers and public relations professionals to navigate crises and to balance conflicting advice from lawyers and communication professionals while promoting open communication and protecting legal liability. The book will help you to: * Balance reputation protection and legal obligation during a crisis. * Know why and how to apologize without increasing liability. * Weigh legal and communications advice when a crisis strikes. * Learn from original research which lets lawyers and communicators speak in their own words. * Draw practical everyday lessons from real-world examples of conflict between lawyers and communicators. * Navigate the legal and communication challenges of dealing with the media in a crisis. * Motivate lawyers and communicators to work better together. * Identify and avoid crucial areas of potential conflict from selected crisis case studies. * Understand the essential difference between corporate responsibility and legal liability. * Make decisions and do the right thing to protect your organization. The book includes a wide variety of global case studies and examples while analyzing how legal and communications advice was managed and the impact on reputation. Crisis Counsel also includes interviews with four of the leading global experts on crisis management and the conclusions of a focused, unique global survey of senior lawyers.

Crisis Leadership

Author : Gene Klann
Publisher : Center for Creative Leadership
Page : 100 pages
File Size : 46,5 Mb
Release : 2003
Category : Business & Economics
ISBN : 9781882197750

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Crisis Leadership by Gene Klann Pdf

"Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things - communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people."

Crisis Management in Chinese Organizations

Author : Ruth Alas,Junhong Gao
Publisher : Springer
Page : 195 pages
File Size : 49,6 Mb
Release : 2011-12-15
Category : Business & Economics
ISBN : 9780230363168

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Crisis Management in Chinese Organizations by Ruth Alas,Junhong Gao Pdf

Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies and how they contribute to better crisis management not only in Chinese organizations, but also in organizations from other countries.

Navigating Through the Crisis – A special Issue on the Covid 19 Crises

Author : Silvia L. Fotea,Ioan Ş. Fotea,Sebastian Văduva
Publisher : Springer Nature
Page : 213 pages
File Size : 51,8 Mb
Release : 2022-01-01
Category : Business & Economics
ISBN : 9783030827557

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Navigating Through the Crisis – A special Issue on the Covid 19 Crises by Silvia L. Fotea,Ioan Ş. Fotea,Sebastian Văduva Pdf

By 2020, the global economy, led by the US – China duopoly, was experiencing the longest economic expansion on record. An economic slowdown was natural, but few experts expected a triple socioeconomic crisis: a crisis in the medical sector along with a crisis in the social realm and an economic crisis. This volume provides a multifaceted perspective on the current global crises, and its socioeconomic ramifications for individuals, businesses, organizations, governments, systems and developing countries. Featuring selected papers from the 2020 Annual Griffiths School of Management and IT Conference (GSMAC), held in Oradea, Romania, this volume focuses on business, technological and ethical considerations in the process of navigating through crisis. The chapters explore diverse aspects of the sanitary crisis and its ramifications for countries and organizations. Finally, it provides diagnosis and recommendations for managerial practice in various industries impacted.

Crisis Ready

Author : Melissa Agnes
Publisher : Mascot Books
Page : 0 pages
File Size : 51,8 Mb
Release : 2018
Category : Crisis management
ISBN : 1684014131

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Crisis Ready by Melissa Agnes Pdf

Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.