No Greater Service

Author : Alvin J. Hower,Prima Guipo Hower
Publisher : LifeRich Publishing
Page : 486 pages
File Size : 52,5 Mb
Release : 2020-07-07
Category : Biography & Autobiography
ISBN : 9781489727565

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No Greater Service by Alvin J. Hower,Prima Guipo Hower Pdf

March 1, 2021, Peace Corps turns sixty. Its mission—to teach a skill and to spread the Peace Corps brand of goodwill around the world—still resonates. In No Greater Service, author Alvin J. Hower highlights its relevance yesterday, today, and the years to come. This memoir offers a stirring, personal, vivid, and action-packed account of a Peace Corps volunteer’s remarkable life in the underserved areas of the southern Philippines. With curiosity, empathy, and wry humor, Hower creates a distinct Peace Corps photo memoir. An avid photographer, he produced more than 5,000 images of everyday people and the awe-inspiring beauty of a nation of 7,641 islands. He was a teacher and social worker in General Santos City, and a management consultant for a mission school in the remote mountains of Lake Sebu, Surallah, working and living with the indigenous T’boli people featured in the August 1971 National Geographic Magazine. No Greater Service also serves as a history of his host country, providing information about its complex customs and traditions as well as the notable stories of Filipinos he met and their fascinating updates fifty years later. At times hilarious, others sad and grim, it also shares a love story of his romantic alliance with a Filipina girl.

Author : Anonim
Publisher : Unknown
Page : 24 pages
File Size : 49,8 Mb
Release : 1958
Category : Electronic
ISBN : MINN:31951D034319161

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No Greater Service by Anonim Pdf

Author : William Byrd
Publisher : Alfred Music
Page : 108 pages
File Size : 49,7 Mb
Release : 2024-05-03
Category : Music
ISBN : 145748434X

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Great Service (Venite, Te Deum, Benedictus, Kyrie, Creed, Magnificat, Nunc Dimittis) by William Byrd Pdf

A choral worship cantata composed by William Byrd.

Author : Arthur Hobart,Bancroft C. Davis,William Vail Kellen,Robert Parker Clapp,Richard Henry Dana
Publisher : Unknown
Page : 658 pages
File Size : 43,6 Mb
Release : 1888
Category : Civil service
ISBN : UCAL:C2676500

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The Civil Service Record by Arthur Hobart,Bancroft C. Davis,William Vail Kellen,Robert Parker Clapp,Richard Henry Dana Pdf

Author : James L. Heskett,W. Earl Sasser Jr.,Leonard A. Schlesinger
Publisher : Berrett-Koehler Publishers
Page : 288 pages
File Size : 50,9 Mb
Release : 2015-09-01
Category : Business & Economics
ISBN : 9781626565869

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What Great Service Leaders Know and Do by James L. Heskett,W. Earl Sasser Jr.,Leonard A. Schlesinger Pdf

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come. The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace organization practices; the creation of operating strategies around areas such as facility design, capacity planning, queue management, and more; the use—and misuse—of technology in delivering top-level service; and practices that can transform loyal customers into “owners.” Looking ahead, the authors describe the world of great service leaders in which “both/and” thinking replaces trade-offs. It's a world in which new ideas will be tested against the sine qua non of the “service trifecta”—wins for employees, customers, and investors. And it's a world in which the best leaders admit that they don't have the answers and create organizations that learn, innovate, “sense and respond,” operate with fluid boundaries, and seek and achieve repeated strategic success. Using examples of dozens of companies in a wide variety of industries, such as Apollo Hospitals, Châteauform, Starbucks, Amazon, Disney, Progressive Insurance, the Dallas Mavericks, Whole Foods, IKEA, and many others, the authors present a narrative of remarkable successes, unnecessary failures, and future promise.

Author : Jill Knight
Publisher : Casemate Publishers
Page : 241 pages
File Size : 48,7 Mb
Release : 2005-01-01
Category : World War, 1914-1918
ISBN : 9781844152537

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Civil Service Rifles in the Great War by Jill Knight Pdf

Civil servants are not generally known for their soldierly qualities. Yet in the Great War a volunteer regiment of 'civil servants and their friends' served with distinction in the front line, fighting in many of the major battles. This new study, the first since the 1920s, draws on previously unpublished material personal memoirs, diaries and interviews to tell their extraordinary story, and is supported by a wealth of marvellous photographs."

Author : Leonard L. Berry
Publisher : Simon and Schuster
Page : 303 pages
File Size : 50,5 Mb
Release : 1995-04-01
Category : Business & Economics
ISBN : 9781439105269

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On Great Service by Leonard L. Berry Pdf

Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From his on-site observation of the strategies and practices of such companies as Mary Kay Cosmetics, Tattered Cover Book Store, Longo Toyota & Lexus, Lakeland Regional Medical Center, and Hard Rock Cafe, Berry has constructed a dynamic new framework for improving service. This framework provides a roadmap for implementation found nowhere else in the service quality literature. In every chapter Berry draws on his twelve years of research in service quality to explain each part of the framework in detail. He provides rich insights and inspiring examples of great service -- including numerous examples unique to this book as well as the classic success stories of USAA, Taco Bell, and many more. Berry shows that a company must (1) develop service leadership skills and values -- a concept substantially different from developing general leadership; (2) build a service quality information system; and (3) create a comprehensive service strategy based on the four principles of great service: reliability, surprise, recovery, and fairness. He demonstrates how these four principles, when adopted by the leadership and infused into the systems of a service company, are the building blocks of the framework and form the anchor for implementation. Berry shows how the "artistry" of great service can be systematically created from this foundation through a company's organizational structure, technology, and often under utilized human resources assets. He challenges service managers to set their service quality aspirations higher, and his innovative, practical ideas will help them achieve those higher standards. Linking service excellence to value creation, Berry provides solid financial reasons for the necessity of great service. Here, at last, is the book for which managers in every service industry have waited: Leonard Berry's "operating manual" for turning plans for great service into action.

Author : Ron Karr
Publisher : Penguin
Page : 366 pages
File Size : 52,9 Mb
Release : 2003-01-13
Category : Business & Economics
ISBN : 9781101198537

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The Complete Idiot's Guide to Great Customer Service by Ron Karr Pdf

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.

Author : Anonim
Publisher : Unknown
Page : 462 pages
File Size : 49,7 Mb
Release : 1898
Category : Kindergarten
ISBN : SRLF:A0006411557

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Child-garden of Story, Song and Play by Anonim Pdf

Author : Oregon
Publisher : Unknown
Page : 1090 pages
File Size : 46,6 Mb
Release : 1887
Category : Law
ISBN : UOM:35112105234910

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The Codes and General Laws of Oregon by Oregon Pdf

Author : David Hobbs
Publisher : Casemate Publishers
Page : 493 pages
File Size : 43,9 Mb
Release : 2017-09-30
Category : History
ISBN : 9781848323506

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The Royal Navy's Air Service in the Great War by David Hobbs Pdf

In a few short years after 1914 the Royal Navy practically invented naval air warfare, not only producing the first effective aircraft carriers, but also pioneering most of the techniques and tactics that made naval air power a reality. By 1918 the RN was so far ahead of other navies that a US Navy observer sent to study the British use of aircraft at sea concluded that any discussion of the subject must first consider their methods. Indeed, by the time the war ended the RN was training for a carrier-borne attack by torpedo-bombers on the German fleet in its bases over two decades before the first successful employment of this tactic, against the Italians at Taranto.Following two previously well-received histories of British naval aviation, David Hobbs here turns his attention to the operational and technical achievements of the Royal Naval Air Service, both at sea and ashore, from 1914 to 1918. Detailed explanations of operations, the technology that underpinned them and the people who carried them out bring into sharp focus a revolutionary period of development that changed naval warfare forever. Controversially, the RNAS was subsumed into the newly created Royal Air Force in 1918, so as the centenary of its extinction approaches, this book is a timely reminder of its true significance.

Author : Buffalo (N.Y.). Common Council
Publisher : Unknown
Page : 2240 pages
File Size : 50,8 Mb
Release : 1891
Category : Buffalo (N.Y.)
ISBN : MINN:31951D02637911B

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Proceedings of the Common Council of the City of Buffalo, ... by Buffalo (N.Y.). Common Council Pdf

Author : John Holmes Agnew,Walter Hilliard Bidwell,Henry T. Steele
Publisher : Unknown
Page : 800 pages
File Size : 54,8 Mb
Release : 1877
Category : American periodicals
ISBN : CORNELL:31924066197231

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Eclectic Magazine by John Holmes Agnew,Walter Hilliard Bidwell,Henry T. Steele Pdf

Author : Anonim
Publisher : Unknown
Page : 794 pages
File Size : 52,7 Mb
Release : 1964
Category : Labor laws and legislation
ISBN : OSU:32435029682218

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Monthly Labor Review by Anonim Pdf

Publishes in-depth articles on labor subjects, current labor statistics, information about current labor contracts, and book reviews.

Author : Cbse Ollek
Publisher : AuthorHouse
Page : 302 pages
File Size : 48,5 Mb
Release : 2009-06
Category : Business & Economics
ISBN : 9781438989877

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Finding, Training, and Keeping Great Service Employees 101 by Cbse Ollek Pdf

This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.