One Night At The Call Center

Author : Chetan Bhagat
Publisher : Ballantine Books
Page : 322 pages
File Size : 53,8 Mb
Release : 2008-12-10
Category : Fiction
ISBN : 9780307489081

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One Night at the Call Center by Chetan Bhagat Pdf

Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.

Author : Chetan Bhagat
Publisher : Unknown
Page : 0 pages
File Size : 40,5 Mb
Release : 2015
Category : India
ISBN : 8129137429

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Making India Awesome by Chetan Bhagat Pdf

Love your country? Want to make it truly great? Tired of loud debates and complex arguments which lead to no solutions? Welcome to MAKING INDIA AWESOME. Following the phenomenal success of his first non-fiction book, What Young India Wants, Chetan Bhagat, the country's biggest-selling writer, returns with another book of essays in which he analyses and provides inspired solutions to the country's most intractable problems-poverty, unemployment, corruption, violence against women, communal violence, religious fundamentalism, illiteracy and more. Using simple language and concepts, this book will enable you to understand the most complex of problems facing the nation today and give practical solutions on how you can do your part to solve them.

Author : Mathangi Krishnamurthy
Publisher : Oxford University Press
Page : 256 pages
File Size : 48,7 Mb
Release : 2018-01-02
Category : Social Science
ISBN : 9780199091751

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1-800-Worlds by Mathangi Krishnamurthy Pdf

Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1–800–Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness.

Author : Chetan Bhagat
Publisher : Unknown
Page : 256 pages
File Size : 49,8 Mb
Release : 2008
Category : Fiction
ISBN : 8184193912

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One Night @ The Call Center by Chetan Bhagat Pdf

Author : Reena Patel
Publisher : Stanford University Press
Page : 208 pages
File Size : 42,5 Mb
Release : 2010-03-25
Category : Social Science
ISBN : 9780804775502

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Working the Night Shift by Reena Patel Pdf

Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.

Author : Keith Dawson
Publisher : CRC Press
Page : 283 pages
File Size : 48,9 Mb
Release : 2003-11-20
Category : Technology & Engineering
ISBN : 9781482295658

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The Call Center Handbook by Keith Dawson Pdf

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im

Author : Chetan Bhagat
Publisher : Unknown
Page : 0 pages
File Size : 55,6 Mb
Release : 2017-04-25
Category : Fiction
ISBN : 8129124025

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Half Girlfriend by Chetan Bhagat Pdf

This book comes a simple and beautiful love story that will touch your heart and inspire you to chase your dreams.

Author : Chetan Bhagat
Publisher : Harper Collins
Page : 303 pages
File Size : 40,7 Mb
Release : 2024-02-23
Category : Fiction
ISBN : 9789354899164

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Girl In Room 105 by Chetan Bhagat Pdf

Hi, I'm Keshav, and my life is screwed. I hate my job and my girlfriend left me. Ah, the beautiful Zara. Zara is from Kashmir. She is a Muslim. And did I tell you my family is a bit, well, traditional? Anyway, leave that. Zara and I broke up four years ago. She moved on in life. I didn't. I drank every night to forget her. I called, messaged, and stalked her on social media. She just ignored me. However, that night, on the eve of her birthday, Zara messaged me. She called me over, like old times, to her hostel room 105. I shouldn't have gone, but I did... and my life changed forever. This is not a love story. It is an unlove story. From the author of Five Point Someone and 2 States, comes a fast-paced, funny and unputdownable thriller about obsessive love and finding purpose in life against the backdrop of contemporary India.

Author : Ali Sethi,Ali
Publisher : Penguin Books India
Page : 416 pages
File Size : 44,6 Mb
Release : 2002-05-03
Category : Boys
ISBN : 9780143068112

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The Wish Maker by Ali Sethi,Ali Pdf

Author : Victoria Hislop
Publisher : Review
Page : 263 pages
File Size : 52,9 Mb
Release : 2020-10-29
Category : Fiction
ISBN : 9781472278425

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One August Night by Victoria Hislop Pdf

*Pre-order THE FIGURINE, the brand-new novel from Victoria Hislop. Coming September 2023.* 'Excellent as ever. Victoria Hislop at her best.' Reader review 'Within a few pages I was back in Greece and almost feeling the sun on my face.' Reader review Beloved author Victoria Hislop returns to Crete in this long-anticipated sequel to her multi-million-copy Number One bestseller, The Island. 25th August 1957. The island of Spinalonga closes its leper colony. And a moment of violence has devastating consequences. When time stops dead for Maria Petrakis and her sister, Anna, two families splinter apart and, for the people of Plaka, the closure of Spinalonga is forever coloured with tragedy. In the aftermath, the question of how to resume life looms large. Stigma and scandal need to be confronted and somehow, for those impacted, a future built from the ruins of the past. Number one bestselling author Victoria Hislop returns to the world and characters she created in The Island - the award-winning novel that remains one of the biggest selling reading group novels of the century. It is finally time to be reunited with Anna, Maria, Manolis and Andreas in the weeks leading up to the evacuation of the island... and beyond. 'A return to Hislop's thyme-scented, Aegean-lapped fictional Greece' The Sunday Times h3font size="+1"Discover for yourself why ten million readers worldwide love the novels of Victoria Hislop.../h3 'This dramatic, absorbing and good-natured novel abounds Greek Island atmosphere' Daily Mail on One August Night 'Immersive storytelling sweeps you along' Mail on Sunday on One August Night 'A dramatic story of love, betrayal and allegiances . . . Hislop evokes Greece beautifully' Woman & Home on One August Night 'Hislop's love for Greece shines through this wonderfully descriptive and compelling tale' Sunday Express on One August Night 'This love letter to Greece will sweep you away to another time and place' The Sunday Mirror on One August Night 'Hislop expertly delves into the complex history of a fascinating country in this beautifully written family saga' Daily Mirror on One August Night 'Compelling and moving, this is a real page turner' Woman's Weekly on One August Night 'The descriptions of Greece leave you feeling like you're right there' Good Housekeeping on One August Night 'A beautifully written story that will enchant the reader' The Express on One August Night 'A dramatic story of love, betrayal and allegiances' Woman magazine on One August Night In 2018, The Island was awarded a Nielsen Platinum Bestseller Award in recognition of selling over one million copies in the United Kingdom. Those Who Are Loved was a Sunday Times Number One bestseller in paperback for four weeks in August and September 2020.

Author : Penny Jordan
Publisher : Harlequin
Page : 344 pages
File Size : 40,6 Mb
Release : 2012-10-02
Category : Fiction
ISBN : 9780373249640

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Just One Night by Penny Jordan Pdf

"Two favorite stories in one collectible volume"--P. [4] of cover.

Author : Ruth Calderon
Publisher : U of Nebraska Press
Page : 183 pages
File Size : 41,6 Mb
Release : 2014-03-01
Category : Religion
ISBN : 9780827612099

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A Bride for One Night by Ruth Calderon Pdf

"Published by the University of Nebraska Press as a Jewish Publication Society book."

Author : Paul Smith
Publisher : Sourcebooks, Inc.
Page : 55 pages
File Size : 42,8 Mb
Release : 2019-08-01
Category : Business & Economics
ISBN : 9781728223179

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The 10 Stories Great Leaders Tell by Paul Smith Pdf

NOW AN OWL (Outstanding Work of Literature) Leadership Award Winner! Every great leader is a great storyteller. As a manager, CEO, or team leader, how can you innovatively engage your employees so that they understand where your organization came from, where it's going, and how you're going to get there? How can you connect with your customers in a way that makes them believe in your company as passionately as you do? Paul Smith is one of the world's leading experts in business storytelling. He teaches people how to be more effective leaders by communicating their company's important mission, inspiring creativity, and earning the trust of valued stakeholders. The 10 Stories Great Leaders Tell explores the journey behind success, and breaks down not just the importance of your company's story but how to craft compelling ones of your own.

Author : John Bird
Publisher : Createspace Independent Publishing Platform
Page : 442 pages
File Size : 53,5 Mb
Release : 2016-10-26
Category : Electronic
ISBN : 1530994292

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One Day, One Night by John Bird Pdf

One Day, One Night offers a riveting account of the challenges, the adventure, the wonder of life at the South Pole Station. This work of narrative non-fiction reveals mind-boggling science, from secrets of climate change locked under the ice, to the edge of the universe and the beginning of time. Immerse yourself in land and skyscapes. Gawk at Polies running to the Geographic South Pole naked when the temperature reaches -101�F. Find yourself bathed in perpetual darkness, frozen into the eight months of winter in the most isolated place on Earth.

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 51,6 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together