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Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications by Thierauf, Robert,Hoctor, James Pdf
"This book outlines a new way of approaching the development and implementation of information systems. Not only does the book explore a different approach to determining an organization's opportunities and solving its problems, but it also highlights methods for optimal decision making"--Provided by publisher.
The New Edge in Knowledge by Carla O'Dell,Cindy Hubert Pdf
The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and "not invented here" resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management.
Knowledge Management by Kai Mertins,Peter Heisig,Jens Vorbeck Pdf
The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.
Knowledge Management in Healthcare by Lorri Zipperer Pdf
Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it seeks to leverage the experiences of all who interact in healthcare to enhance care delivery, teamwork, and organizational learning. Knowledge management - if envisioned thoughtfully - takes a systemic approach to implementation that includes the embodiment of a learning culture. Knowledge is then used to support that culture and the knowledge workers within it to encourage them to share what they know, thusly enabling their peers, their organizations and ultimately their patients to benefit from their experience to proactively dismantle hierarchy and encourage sharing about what works, and what doesn’t to focus efforts on improvement. Knowledge Management in Healthcare draws on relevant business, clinical and health administration literature plus the analysis of discussions with a variety of clinical, administrative, leadership, patient and information experts. The result is a book that will inform thinking on knowledge access needs to mitigate potential failures, design lasting improvements and support the sharing of what is known to enable work towards attaining high reliability. It can be used as a general tool for leaders and individuals wishing to devise and implement a knowledge-sharing culture in their institution, design innovative activities supporting transparency and communication to strengthen existing programs intended to enhance knowledge sharing behaviours and contribute to high quality, safe care.
Successes and Failures of Knowledge Management by Jay Liebowitz Pdf
Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization’s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. Provides keen insights for knowledge management practitioners and educators Conveys KM lessons learned through both successes and failures Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries
Author : Thomas H. Davenport,Gilbert J. B. Probst Publisher : Publicis Page : 0 pages File Size : 42,8 Mb Release : 2000-12-27 Category : Science ISBN : 3895781592
Knowledge Management Case Book by Thomas H. Davenport,Gilbert J. B. Probst Pdf
With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lack of shared practical applications and experiences. This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas of this major transnational corporation that reflect the rich insights gained from years of experience in practising knowledge management. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a 'mature knowledge enterprise', thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy.
Knowledge Management, Business Intelligence, and Content Management by Jessica Keyes Pdf
Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop "knowledge assets" that enable businesses to generate profits and improve their competitive positions. This volume provides the framework for the strategic use of the information intelligence processes - business intelligence, content management, and knowledge management. In nine detailed chapters, the author explains every facet of these three subjects, enabling you to understand these sophisticated business concepts within the framework of information technology. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide discusses creation, protection, development, sharing, and management of information and intellectual assets through the use of business intelligence and other knowledge sharing and analytical techniques. About the Author Jessica Keyes is president of New Art Technologies, Inc., a high-technology and management consultancy, and is also founding partner of Manhattan Technology Group. Often a keynote speaker on the topics of competitive strategy, productivity, and quality, she is a founding board of directors member of the New York Software Industry Association, and has recently completed a 2-year term on the Mayor of New York City's Small Business Advisory Council. A noted columnist and correspondent, Keyes is the author of 19 books, including Auerbach Publications' Software Engineering Handbook, Software Configuration Management, and Implementing the IT Balanced Scorecard.
Knowledge Management by Carla S. O'Dell,Susan Elliott,Cindy Hubert Pdf
Publisher Provided Annotation This book provides readers with a comprehensive understanding of the components of a successful knowledge management program. Based on years of research examining leading-edge organizations--and supported by examples of best practices and tips from actual practitioners--this book will guide readers through their own knowledge management endeavors. It provides mechanisms to gauge current status, understand the components of a successful knowledge management initiative, and determine how to proceed. What others are saying about Knowledge Management: "A superbly pragmatic guide for addressing the vital issues involved in implementing a knowledge management strategy."--Melissie Rumizen, Buckman Laboratories. "This is a straightforward, well-written guide to understanding what knowledge management is and how to use it to get results." --Sam Ireland, American Red Cross. "If you have grown weary of abstract discussions and theory about knowledge management, you will do well to read this guide of practical steps to achieving a working-level capability to put knowledge into action." --Dan Holtshouse, Xerox Corp. "From beginners to the most experienced, this books helps guide you along your KM journey. It's clearly a must read for anyone involved in knowledge management."--Jerry Garcia, Northop Grumman Corp.
Knowledge Management by Professor Dr.-Ing. Kai Mertins,Dipl.-Sozw. Peter Heisig,Dipl.-Psych. Jens Vorbeck Pdf
By Robert C. Camp, PhD, PE Chairman Global Benchmarking Network (GBN), Best Practice InstituteTM, Rochester, NY, USA The perception, sharing, and adoption of best practices is mostly attributed to the activity called benchmarking. Obtaining maximum value from best practices is usually attributed to knowledge management. One is an extension of the other. Knowledge management can be looked upon as the management of knowledge about best practices whether in the mind as human capital or as intellectual assets or property. Most organizations now recognize the absolute imperative for the identification and collection of best practices through benchmarking. It can be a strategic strength when practiced and a fatal weakness if not pursued. But there is a serious disconnection in the exchange and adoption process. Despite significant advances in the approaches and technology that pursue improvement (six sigma, process redesign, customer relationship management, etc.), organizations continue to experience great difficulty in successfully transferring leading practices. Some would say these are exemplary, proven, observed, or promising, but, in the final analysis, they are best practices -with the objective of becoming world class. More insight is needed into how leading, or best practices are transferred and adopted - said differently, best practices for knowledge transfer or knowledge management.
Essentials of Knowledge Management by Bryan Bergeron Pdf
Chock-full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments and technologies in knowledge management. Order your copy today!
Knowledge Organizations by Jay Liebowitz,Thomas J. Beckman Pdf
For knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a "knowledge-based" organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management.
Knowledge Management by Pasi Virtanen,Nina Helander Pdf
This book is a compilation of writings handpicked in esteemed scientific conferences that present the variety of ways to approach this multifaceted phenomenon. In this book, knowledge management is seen as an integral part of information and communications technology (ICT). The topic is first approached from the more general perspective, starting with discussing knowledge management’s role as a medium towards increasing productivity in organizations. In the starting chapters of the book, the duality between technology and humans is also taken into account. In the following chapters, one may see the essence and multifaceted nature of knowledge management through branch-specific observations and studies. Towards the end of the book the ontological side of knowledge management is illuminated. The book ends with two special applications of knowledge management.
Knowledge Management Systems for Business by Robert J. Thierauf Pdf
Until now, business systems have focused on selected data within a certain context to produce information. A better approach, says Thierauf, is to take information accompanied by experience over time to generate knowledge. He demonstrates that knowledge management systems can be used as a source of power to outmaneuver business competitors. Knowledge discovery tools enable decision makers to extract the patterns, trends, and correlations that underlie the inner (and inter-) workings of a company. His book is the first comprehensive text to define this important new direction in computer technology and will be essential reading for MIS practitioners, systems analysts, and academics researching and teaching the theory and applications of knowledge management systems. Thierauf centers on leveraging a company's knowledge capital. Indeed, knowledge is power—the power to improve customer satisfaction, marketing and production methods, financial operations, and other functions. Thierauf shows how knowledge, when developed and renewed, can be applied to a company's functional areas and provide an important competitive advantage. By utilizing some form of internal and external computer networks and providing some type of knowledge discovery software that encapsulates usable knowledge, Thierauf shows how to create an infrastructure to capture knowledge, store it, improve it, clarify it, and disseminate it throughout the organization, then how to use it regularly. His book demonstrates clearly how knowledge management systems focus on making knowledge available to company employees in the right format, at the right time, and in the right place. The result is inevitably a higher order of intelligence in decision making, more so now than could ever have been possible in even the most recent past.
Building the Knowledge Management Network by Cliff Figallo,Nancy Rhine Pdf
A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development. This book provides step-by-step solutions for developing an effective knowledge network, including how to: * Formulate strategies and create action plans * Select the right tools for peer-to-peer networks, interactive communities, and events * Work with legacy systems * Train staff and stimulate participation * Improve productivity and measurement criteria The companion Web site contains templates, checklists, a discussion board, and links to software.
