Successes And Failures Of Knowledge Management

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Successes and Failures of Knowledge Management

Author : Jay Liebowitz
Publisher : Morgan Kaufmann
Page : 240 pages
File Size : 41,7 Mb
Release : 2016-06-17
Category : Business & Economics
ISBN : 9780128053379

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Successes and Failures of Knowledge Management by Jay Liebowitz Pdf

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization’s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. Provides keen insights for knowledge management practitioners and educators Conveys KM lessons learned through both successes and failures Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries

Critical Capabilities and Competencies for Knowledge Organizations

Author : Alexeis Garcia-Perez,Juan Gabriel Cegarra-Navarro,Denise Bedford,Margo Thomas,Susan Wakabayashi
Publisher : Emerald Group Publishing
Page : 272 pages
File Size : 40,9 Mb
Release : 2019-11-01
Category : Business & Economics
ISBN : 9781789737677

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Critical Capabilities and Competencies for Knowledge Organizations by Alexeis Garcia-Perez,Juan Gabriel Cegarra-Navarro,Denise Bedford,Margo Thomas,Susan Wakabayashi Pdf

How can knowledge management professionals position themselves for greatest success? Providing practical guidance for professionals, and including mini-case studies of successes and failures, this book demonstrates how to map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects.

Strategies for Knowledge Management Success: Exploring Organizational Efficacy

Author : Jennex, Murray E.,Smolnik, Stefan
Publisher : IGI Global
Page : 350 pages
File Size : 48,6 Mb
Release : 2010-08-31
Category : Business & Economics
ISBN : 9781605667102

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Strategies for Knowledge Management Success: Exploring Organizational Efficacy by Jennex, Murray E.,Smolnik, Stefan Pdf

Knowledge management captures the right knowledge, to the right user, who in turn uses the knowledge to improve organizational or individual performance to increase effectiveness.

Making Knowledge Management Clickable

Author : Joseph Hilger,Zachary Wahl
Publisher : Springer
Page : 318 pages
File Size : 45,9 Mb
Release : 2022-03-15
Category : Business & Economics
ISBN : 3030923843

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Making Knowledge Management Clickable by Joseph Hilger,Zachary Wahl Pdf

This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organization’s needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors’ collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the world’s largest dedicated knowledge management consultancy, which runs these projects for many of the world’s most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience. “Compelling reading for KM practitioners looking to ensure their technology decisions support their business and organizational objectives.” - Margot Brown, Director of Knowledge Management, World Bank Group "We are two years into our KM Transformation and if I’d had this book beforehand, it would have made the journey smoother and faster! This is a great playbook for how to plan, organize, and execute a KM transformation." - Stephanie Hill, Senior Director, Global Customer Services, PayPal

The New Edge in Knowledge

Author : Carla O'Dell,Cindy Hubert
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 53,7 Mb
Release : 2011-01-31
Category : Business & Economics
ISBN : 9781118015186

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The New Edge in Knowledge by Carla O'Dell,Cindy Hubert Pdf

The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and "not invented here" resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management.

Knowledge Management Tools and Techniques

Author : Madanmohan Rao
Publisher : Routledge
Page : 456 pages
File Size : 53,5 Mb
Release : 2012-06-14
Category : Business & Economics
ISBN : 9781136389610

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Knowledge Management Tools and Techniques by Madanmohan Rao Pdf

Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners.

People-Focused Knowledge Management

Author : Karl Wiig
Publisher : Routledge
Page : 389 pages
File Size : 51,5 Mb
Release : 2012-06-14
Category : Business & Economics
ISBN : 9781136374272

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People-Focused Knowledge Management by Karl Wiig Pdf

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services—all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people—the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act—in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.

Knowledge Management Systems

Author : Ronald Maier
Publisher : Springer Science & Business Media
Page : 720 pages
File Size : 45,5 Mb
Release : 2007-06-30
Category : Business & Economics
ISBN : 9783540714088

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Knowledge Management Systems by Ronald Maier Pdf

Knowledge management promises concepts and instruments that help organizations support knowledge creation, sharing and application. This book offers a comprehensive account of the many facets, concepts and theories that have influenced knowledge management and integrates them into a framework consisting of strategy, organization, systems and economics guiding the design of successful initiatives. The third edition extends coverage of the two pillars of implementing knowledge management initiatives, organization and systems.

Introduction to Knowledge Management

Author : Todd Groff,Thomas Jones
Publisher : Routledge
Page : 183 pages
File Size : 53,7 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136392412

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Introduction to Knowledge Management by Todd Groff,Thomas Jones Pdf

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.

Knowledge Organizations

Author : Jay Liebowitz,Thomas J. Beckman
Publisher : CRC Press
Page : 212 pages
File Size : 52,9 Mb
Release : 2020-09-10
Category : Business & Economics
ISBN : 9781000162172

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Knowledge Organizations by Jay Liebowitz,Thomas J. Beckman Pdf

For knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a "knowledge-based" organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management.

Knowledge Management

Author : Herwig Rollett
Publisher : Springer Science & Business Media
Page : 226 pages
File Size : 42,5 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781461503453

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Knowledge Management by Herwig Rollett Pdf

A compact guide to knowledge management, this book makes the subject accessible without oversimplifying it. Organizational issues like strategy and culture are discussed in the context of typical knowledge management processes. The focus is always on pointing out all the issues that need to be taken into account in order to make knowledge management a success. The book then goes on to explore the role of information technology as an enabler of knowledge management relating various technologies to the knowledge management processes, showing the reader what can, and what cannot, be achieved through technology. Throughout the book, references to lessons learned from past projects underline the arguments. Managers will find this book a valuable guide for implementing their own initiatives, while researchers and system designers will find plenty of ideas for future work.

Knowledge Management

Author : Murray E. Jennex
Publisher : IGI Global
Page : 3442 pages
File Size : 40,8 Mb
Release : 2008-01-01
Category : Business & Economics
ISBN : 9781599049342

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Knowledge Management by Murray E. Jennex Pdf

Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.

Knowledge and Project Management

Author : Meliha Handzic,Antonio Bassi
Publisher : Springer
Page : 197 pages
File Size : 40,8 Mb
Release : 2017-02-23
Category : Business & Economics
ISBN : 9783319510675

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Knowledge and Project Management by Meliha Handzic,Antonio Bassi Pdf

This book argues that by integrating effective knowledge management (KM) with project management (PM), the overall project success rate can be improved significantly. It brings together the latest ideas and research on shared approaches to improve performance based on the research and experience of academics and practitioners. The structured collection of articles presents novel theoretical approaches and clear empirical evidence of the value of integrating the two distinct fields. It enables readers to better understand the need to merge KM with PM and appreciate the benefits. It also offers researchers an idea of what lies ahead and how to get there, and helps practitioners develop more suitable KM solutions for successful project outcomes.

The Complete Guide to Knowledge Management

Author : Edna Pasher,Tuvya Ronen
Publisher : John Wiley & Sons
Page : 224 pages
File Size : 51,5 Mb
Release : 2011-01-13
Category : Business & Economics
ISBN : 9781118001400

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The Complete Guide to Knowledge Management by Edna Pasher,Tuvya Ronen Pdf

A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.

Knowledge Management

Author : Irma Becerra-Fernandez,Dorothy E. Leidner
Publisher : M.E. Sharpe
Page : 345 pages
File Size : 45,5 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780765623744

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Knowledge Management by Irma Becerra-Fernandez,Dorothy E. Leidner Pdf

This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager. Special features: * Includes case studies of actual implementations of KM systems, including details such as system architecture * Contains numerous vignettes describing practical applications of KM initiatives at leading firms and governmental organizations * Provides a balanced view of knowledge management, while incorporating benefits and controversial issues, and both technology and social aspects * Extremely current, making extensive use of latest developments in, and examples from, the field of KM * Written by two proficient and recognized researchers in the field of KM