Organizational Crisis Management

Author : Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
Publisher : SAGE Publications
Page : 369 pages
File Size : 52,8 Mb
Release : 2007-06-21
Category : Business & Economics
ISBN : 9781452261805

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International Handbook of Organizational Crisis Management by Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair Pdf

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives. Key Features · Provides the latest thinking on and encourages growing support of crisis management in today′s business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. · Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes. · Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives. · Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles. Intended Audience Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.

Author : Finn Frandsen,Winni Johansen
Publisher : SAGE
Page : 356 pages
File Size : 54,6 Mb
Release : 2016-10-19
Category : Business & Economics
ISBN : 9781473933903

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Organizational Crisis Communication by Finn Frandsen,Winni Johansen Pdf

When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

Author : Ian I. Mitroff
Publisher : Unknown
Page : 208 pages
File Size : 48,5 Mb
Release : 1996
Category : Crisis management
ISBN : 0195097440

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The Essential Guide to Managing Corporate Crises by Ian I. Mitroff Pdf

Author : Gerald Lewis
Publisher : CRC Press
Page : 134 pages
File Size : 42,6 Mb
Release : 2006-03-28
Category : Business & Economics
ISBN : 9781040079829

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Organizational Crisis Management by Gerald Lewis Pdf

Organizational Crisis Management: The Human Factor offers theoretical background and practical strategies for responding to workplace crises. Responding to a paradigm that focuses on the operational aspects of continuity to the detriment of human factors, this volume provides a comprehensive understanding of the unavoidable yet often complex reacti

Author : Sarah Kovoor-Misra
Publisher : SAGE Publications
Page : 257 pages
File Size : 53,5 Mb
Release : 2019-01-31
Category : Business & Economics
ISBN : 9781506328706

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Crisis Management by Sarah Kovoor-Misra Pdf

Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Author : William Rick Crandall,John A. Parnell,John E. Spillan
Publisher : SAGE Publications
Page : 385 pages
File Size : 42,8 Mb
Release : 2013-02-27
Category : Business & Economics
ISBN : 9781452256245

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Crisis Management by William Rick Crandall,John A. Parnell,John E. Spillan Pdf

Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.

Author : Melissa Agnes
Publisher : Mascot Books
Page : 0 pages
File Size : 44,6 Mb
Release : 2018
Category : Crisis management
ISBN : 1684014131

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Crisis Ready by Melissa Agnes Pdf

Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.

Author : Mathew W. Seeger,Timothy L. Sellnow,Robert R. Ulmer
Publisher : Praeger
Page : 0 pages
File Size : 43,7 Mb
Release : 2003-12-30
Category : Business & Economics
ISBN : 9781567205343

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Communication and Organizational Crisis by Mathew W. Seeger,Timothy L. Sellnow,Robert R. Ulmer Pdf

Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. The "organization" can be anything from a company to a federal bureaucracy or a society. Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery.

Author : Gerald Lewis
Publisher : CRC Press
Page : 207 pages
File Size : 54,7 Mb
Release : 2006-03-28
Category : Business & Economics
ISBN : 9781420013184

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Organizational Crisis Management by Gerald Lewis Pdf

Organizational Crisis Management: The Human Factor offers theoretical background and practical strategies for responding to workplace crises. Responding to a paradigm that focuses on the operational aspects of continuity to the detriment of human factors, this volume provides a comprehensive understanding of the unavoidable yet often complex reacti

Author : Ian I. Mitroff,Christine M. Pearson
Publisher : Jossey-Bass
Page : 164 pages
File Size : 47,9 Mb
Release : 1993
Category : Business & Economics
ISBN : 1555425631

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Crisis Management by Ian I. Mitroff,Christine M. Pearson Pdf

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

Author : Dawn R. Gilpin,Priscilla J. Murphy
Publisher : Oxford University Press
Page : 220 pages
File Size : 54,9 Mb
Release : 2008-07-31
Category : Business & Economics
ISBN : 9780199716487

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Crisis Management in a Complex World by Dawn R. Gilpin,Priscilla J. Murphy Pdf

Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.

Author : Fredrik Bynander,Daniel Nohrstedt
Publisher : Routledge
Page : 200 pages
File Size : 44,6 Mb
Release : 2019-11-27
Category : Political Science
ISBN : 9780429534515

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Collaborative Crisis Management by Fredrik Bynander,Daniel Nohrstedt Pdf

Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforced only through collaboration. Collaborative Crisis Management introduces readers to how collaboration shapes societies’ capacity to plan for, respond to, and recover from extreme and unscheduled events. Placing emphasis on five conceptual dimensions, this book teaches students how this panacea works out on the ground and in the boardrooms, and how insights on collaborative practices can shed light on the outcomes of complex inter-organizational challenges across cases derived from different problem areas, administrative cultures, and national systems. Written in a concise, accessible style by experienced teachers and scholars, it places modes of collaboration under an analytical microscope by assessing not only the collaborative tools available to actors but also how they are used, to what effect, and with which adaptive capacity. Ten empirical chapters span different international cases and contexts discussing: Natural and "man-made" hazards: earthquakes, hurricanes, wildfires, terrorism, migration flows, and violent protests Different examples of collaborative institutions, such as regional economic communities in Africa, and multi-level arrangements in Canada, the Netherlands, Turkey, and Switzerland Application of a multimethod approach, including single case studies, comparative case studies, process-tracing, and "large-n" designs. Collaborative Crisis Management is essential reading for those involved in researching and teaching crisis management.

Author : Ruth Alas,Junhong Gao
Publisher : Springer
Page : 195 pages
File Size : 53,9 Mb
Release : 2011-12-15
Category : Business & Economics
ISBN : 9780230363168

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Crisis Management in Chinese Organizations by Ruth Alas,Junhong Gao Pdf

Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies and how they contribute to better crisis management not only in Chinese organizations, but also in organizations from other countries.

Author : Finn Frandsen,Winni Johansen
Publisher : Walter de Gruyter GmbH & Co KG
Page : 654 pages
File Size : 47,8 Mb
Release : 2020-08-24
Category : Language Arts & Disciplines
ISBN : 9783110552522

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Crisis Communication by Finn Frandsen,Winni Johansen Pdf

Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.

Author : Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair
Publisher : SAGE
Page : 369 pages
File Size : 50,7 Mb
Release : 2007-06-21
Category : Business & Economics
ISBN : 9780761988519

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International Handbook of Organizational Crisis Management by Christine M. Pearson,Christophe Roux-Dufort,Judith A. Clair Pdf

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice , the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives. Key Features * Provides the latest thinking on and encourages growing support of crisis management in todaya's business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises. A? Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes. A? Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives. A? Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles. Intended Audience Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.