Organizing For Quality

Author : Paul Bate,Peter Mendel,Glenn Robert
Publisher : Radcliffe Publishing
Page : 270 pages
File Size : 50,8 Mb
Release : 2008
Category : Business & Economics
ISBN : 9781846191510

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Organizing for Quality by Paul Bate,Peter Mendel,Glenn Robert Pdf

This challenging and highly practical book draws on the findings from an international study designed to help practitioners and researchers understand the factors and processes that enable healthcare organisations in the United States and Europe to achieve - and sustain - high quality services for their users. The in-depth case-studies from seven leading hospitals give an international, evidence-based outlook that focuses on both the organisational and cultural processes of quality improvement. Implication for research and practice are considered, and a checklist of possible challenges has been drawn up to help identify any 'gaps' in initiatives. Healthcare policy makers and shapers including hospital chief executives and NHS directors will find this book enlightening, as will healthcare quality improvement and service development researchers and professionals. Clinicians with an interest in quality improvement will also find much of interest.

Author : Alan Bain,Lucia Zundans-Fraser
Publisher : Springer
Page : 192 pages
File Size : 43,6 Mb
Release : 2017-06-27
Category : Education
ISBN : 9789811049170

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The Self-organizing University by Alan Bain,Lucia Zundans-Fraser Pdf

This book challenges the orthodoxy of learning and teaching in higher education with an original change approach entitled the Self-Organizing University (SOU). It assists universities build a comprehensive model of learning and teaching at whole-of-organization scale. The chapters demonstrate how a Self-Organizing University can create: • measurable learning and teaching standards; • student centered program development; • enhanced faculty professional growth and career trajectory; • more efficient and effective organizational design; • better feedback; • powerful use of technologies; • a legitimate connection between quality and productivity. Each chapter includes case examples derived from practical experience that situate the key ideas and concepts in the real day-to-day work of universities. The role of leadership in creating and sustaining a self-organizing university is also a key focus. The chapters target leadership practices that improve learning and teaching quality and productivity and assist universities realize their goals and aspirations for maximizing student learning.

Author : Joel E. Ross
Publisher : Routledge
Page : 568 pages
File Size : 49,6 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407786

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : H. Lal
Publisher : New Age International
Page : 22 pages
File Size : 44,8 Mb
Release : 2008
Category : Total quality management
ISBN : 9788122422894

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Organizational excellence through total quality management [electronic resource] by H. Lal Pdf

About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.

Author : James W. Dean,James Robert Evans
Publisher : South Western Educational Publishing
Page : 318 pages
File Size : 40,7 Mb
Release : 1994
Category : Business & Economics
ISBN : IND:30000102076555

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Total Quality by James W. Dean,James Robert Evans Pdf

An overview of the general concepts of quality that links those concepts to traditional theories in organizational behavior, organization theory and design, and strategy.

Author : Institute of Medicine,Committee on Quality of Health Care in America
Publisher : National Academies Press
Page : 360 pages
File Size : 44,5 Mb
Release : 2001-08-19
Category : Medical
ISBN : 9780309072809

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Crossing the Quality Chasm by Institute of Medicine,Committee on Quality of Health Care in America Pdf

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Author : Anonim
Publisher : JAYPEE BROTHERS PUBLISHERS
Page : 252 pages
File Size : 51,7 Mb
Release : 2013
Category : Electronic
ISBN : 9789350259986

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Quality Hospital Care by Anonim Pdf

Author : James Robert Evans
Publisher : Unknown
Page : 467 pages
File Size : 45,7 Mb
Release : 2005
Category : Electronic
ISBN : 0534274943

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Total Quality by James Robert Evans Pdf

Author : D.R. Kiran
Publisher : Butterworth-Heinemann
Page : 580 pages
File Size : 44,6 Mb
Release : 2016-10-28
Category : Technology & Engineering
ISBN : 9780128110362

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Total Quality Management by D.R. Kiran Pdf

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations

Author : Pierre-Yves Donzé,Shigehiro Nishimura
Publisher : Routledge
Page : 266 pages
File Size : 47,6 Mb
Release : 2013-11-12
Category : Business & Economics
ISBN : 9781135013578

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Organizing Global Technology Flows by Pierre-Yves Donzé,Shigehiro Nishimura Pdf

Research on the international transfer of technology in economics and management literature has primarily focused on the role of countries and that of companies, in particular multinational enterprises (MNEs). Similarly, economic and business historians have tended to view international technology transfer as a way for economically ‘backward’ countries to acquire new technologies in order to catch up with more developed economies. This volume provides a more in-depth understanding of how the international transfer of technologies is organized and, in particular, challenges the core-periphery model that is still dominant in the extant literature. By looking beyond national systems of innovation, and statistics on foreign trade, patent registration and foreign direct investment, the book sheds more light on the variety of actors involved in the transfer process (including engineers, entrepreneurs, governments, public bodies, firms, etc.) and on how they make use of a broad set of national and international institutions facilitating technology transfer. Put differently, the volume offers a better understanding of the complexity of global technology flows by examining the role and actions of the different actors involved. By bringing together a number of original case studies covering many different countries over the period from the late 19th to the 21st century, the book demonstrates how technology is being transferred through complex processes, involving a variety of actors from several countries using the national and international institutional frameworks.

Author : Tobias Huth
Publisher : Springer Science & Business Media
Page : 185 pages
File Size : 52,5 Mb
Release : 2008-03-06
Category : Business & Economics
ISBN : 9783834996428

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Organizing Cross-Functional New Product Development Projects by Tobias Huth Pdf

On the basis of a survey conducted with 133 project managers, Tobias Huth presents an empirical analysis of the organizational success drivers of cross-functional new product development projects. It is shown that certain antecedents should be permanently employed, while others should be managed dynamically.

Author : Talya Bauer,Jeremy Short,Berrin Erdogan,Mason Carpenter
Publisher : Unknown
Page : 433 pages
File Size : 42,8 Mb
Release : 2017
Category : Management
ISBN : 1453375023

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Principles of Management 3.0 by Talya Bauer,Jeremy Short,Berrin Erdogan,Mason Carpenter Pdf

Author : Robert J. Glushko
Publisher : "O'Reilly Media, Inc."
Page : 560 pages
File Size : 44,9 Mb
Release : 2014-08-25
Category : Computers
ISBN : 9781491911716

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The Discipline of Organizing: Professional Edition by Robert J. Glushko Pdf

Note about this ebook: This ebook exploits many advanced capabilities with images, hypertext, and interactivity and is optimized for EPUB3-compliant book readers, especially Apple's iBooks and browser plugins. These features may not work on all ebook readers. We organize things. We organize information, information about things, and information about information. Organizing is a fundamental issue in many professional fields, but these fields have only limited agreement in how they approach problems of organizing and in what they seek as their solutions. The Discipline of Organizing synthesizes insights from library science, information science, computer science, cognitive science, systems analysis, business, and other disciplines to create an Organizing System for understanding organizing. This framework is robust and forward-looking, enabling effective sharing of insights and design patterns between disciplines that weren’t possible before. The Professional Edition includes new and revised content about the active resources of the "Internet of Things," and how the field of Information Architecture can be viewed as a subset of the discipline of organizing. You’ll find: 600 tagged endnotes that connect to one or more of the contributing disciplines Nearly 60 new pictures and illustrations Links to cross-references and external citations Interactive study guides to test on key points The Professional Edition is ideal for practitioners and as a primary or supplemental text for graduate courses on information organization, content and knowledge management, and digital collections. FOR INSTRUCTORS: Supplemental materials (lecture notes, assignments, exams, etc.) are available at http://disciplineoforganizing.org. FOR STUDENTS: Make sure this is the edition you want to buy. There's a newer one and maybe your instructor has adopted that one instead.

Author : John S. Oakland
Publisher : Unknown
Page : 338 pages
File Size : 49,5 Mb
Release : 1989
Category : Business & Economics
ISBN : 0750600845

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Total Quality Management by John S. Oakland Pdf

Commitment and policy. Organization for quality. Design for quality. Capability for quality.

Author : Gunnar Nerell
Publisher : Unknown
Page : 124 pages
File Size : 46,6 Mb
Release : 1993
Category : Employee health promotion
ISBN : CHI:70331565

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Organizing Work for Health Quality and Effectiveness by Gunnar Nerell Pdf