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Author : Anonim
Publisher : Association of Research Libr
Page : 112 pages
File Size : 47,9 Mb
Release : 1987
Category : Academic libraries
ISBN : PSU:000016022072
Author : Anonim
Publisher : Unknown
Page : 83 pages
File Size : 50,5 Mb
Release : 1987
Category : Electronic
ISBN : OCLC:230364887
Author : Linda S Katz
Publisher : Routledge
Page : 351 pages
File Size : 48,6 Mb
Release : 2013-10-18
Category : Language Arts & Disciplines
ISBN : 9781317951278
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Author : Bill Katz,Ruth A. Fraley
Publisher : Routledge
Page : 168 pages
File Size : 48,9 Mb
Release : 2019-12-05
Category : Language Arts & Disciplines
ISBN : 9781000759037
This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.
Author : Carol F. Goodson
Publisher : Neal-Schuman Publishers
Page : 240 pages
File Size : 50,5 Mb
Release : 1997
Category : Education
ISBN : UOM:39015040172291
US. origin. Rating library employees.
Author : Anonim
Publisher : Association of Research Libr
Page : 110 pages
File Size : 44,7 Mb
Release : 1998
Category : Academic libraries
ISBN : UOM:39015042827652
Author : Association of Research Libraries. Systems and Procedures Exchange Center
Publisher : Unknown
Page : 184 pages
File Size : 48,8 Mb
Release : 1974
Category : Employees
ISBN : PSU:000009780002
Author : Danny P. Wallace,Connie J. Van Fleet
Publisher : Bloomsbury Publishing USA
Page : 264 pages
File Size : 40,6 Mb
Release : 2001-01-15
Category : Language Arts & Disciplines
ISBN : 9780313009020
Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.
Author : Lynn Westbrook
Publisher : Association of Research Libr
Page : 38 pages
File Size : 53,5 Mb
Release : 1989
Category : Language Arts & Disciplines
ISBN : UOM:39015028433913
Author : Susan Griswold Blandy,Lynne M. Martin,Mary L. Strife
Publisher : Routledge
Page : 222 pages
File Size : 42,9 Mb
Release : 2019-12-05
Category : Language Arts & Disciplines
ISBN : 9781000755022
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.
Author : Jonathan Lindsey
Publisher : Greenwood
Page : 240 pages
File Size : 47,6 Mb
Release : 1986
Category : Language Arts & Disciplines
ISBN : UCAL:B4327905
Evaluating personnel is a sensitive matter for all managers. To assist library managers in their staff appraisals, Jonathan A. Lindsey has identified and collected the best recent articles on the subject, drawing from both business and management journals as well as from library literature. Offering a broad and timely perspective, the articles can be applied to improve current performance evaluation methodology as it pertains to both professionals and paraprofessionals in all types of libraries. A helpful bibliography reflects the current spectrum in journal literature.
Author : Jo Bell Whitlatch
Publisher : American Library Association
Page : 236 pages
File Size : 46,8 Mb
Release : 2000-08
Category : Language Arts & Disciplines
ISBN : 0838907873
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author : Anonim
Publisher : Unknown
Page : 756 pages
File Size : 55,7 Mb
Release : 2001
Category : Education
ISBN : CUB:U183034913772
Author : Delmus E. Williams,James M. Nyce,Janine Golden
Publisher : Emerald Group Publishing
Page : 394 pages
File Size : 50,7 Mb
Release : 2009-11-02
Category : Language Arts & Disciplines
ISBN : 9781849505796
Dealing with the subject of organizational theory and library administration, this title covers topics such as: managing change in research libraries; the agility of library consortia and its member libraries; the evaluation of reference services; and, developing a recruitment strategy for a diverse workforce. It is suitable for library students.
Author : University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science
Publisher : Urbana-Champaign, Ill. : University of Illinois, Graduate School of Library and Information Science
Page : 232 pages
File Size : 43,7 Mb
Release : 1991
Category : Education
ISBN : UOM:39015064111779