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Pioneers of the Hospitality Industry by Linda J. Shea,Chris Roberts Pdf
The hotel sector is highlighted by pioneers Conrad Hilton, Howard Johnson, Richard Kessler, J.W. Marriott, Isadore Sharp, Kemmons Wilson in the U.S. and Che-Woo Lui of China and Rai Bahadur Mohan Singh of India (Oberi Group). The food service sector highlights the quick service segment. Also represented are the casino resort segment, the club segment, the cruise sector and the hotel investment segment.
During the thirty years prior to the Civil War, Americans built hotels larger and more ostentatious than any in the rest of the world. These hotels were inextricably intertwined with American culture and customs but were accessible to average citizens. As Jefferson Williamson wrote in "The American Hotel" ( Knopf 1930), hotels were perhaps "the most distinctively American of all our institutions for they were nourished and brought to flower solely in American soil and borrowed practically nothing from abroad". Development of hotels was stimulated by the confluence of travel, tourism and transportation. In 1869, the transcontinental railroad engendered hotels by Henry Flagler, Fred Harvey, George Pullman and Henry Plant. The Lincoln Highway and the Interstate Highway System triggered hotel development by Carl Fisher, Ellsworth Statler, Kemmons Wilson and Howard Johnson. The airplane stimulated Juan Trippe, John Bowman, Conrad Hilton, Ernest Henderson, A.M. Sonnabend and John Hammons.. My research into the lives of these great hoteliers reveals that none of them grew up in the hospitality business but became successful through their intense on-the- job experiences. My investigation has uncovered remarkable and startling true stories about these pioneers, some of whom are well-known and others who are lost in the dustbin of history.
Great American Hoteliers Volume 2 by Stanley Turkel Pdf
This book is a sequel to my first hotel book, ?Great American Hoteliers: Pioneers of the Hotel Industry? AuthorHouse 2009. It tells the fascinating and unpredictable stories of seventeen hotel pioneers who were (and are) important in the development of the hotel industry in the United States. Many of them are relatively unknown and lost in the dustbin of American history. Their biographies comprise this sequel called ?Great American Hoteliers Volume 2: Pioneers of the Hotel Industry?: ? Stewart William Bainum (1920-2014) ? Curtis Leroy Carlson (1914-1999) ? Cecil Burke Day (1934-1978) ? Louis Jacob Dinkler (1864-1928) ? Eugene Chase Eppley (1884-1958) ? Roy C. Kelley (1905-1997) ? Arnold S. Kirkeby (1901-1962) ? Julius Manger (1868-1937) ? Robert R. Meyer (1882-1947) ? Albert Pick, Jr. (1895-1977) ? Jay Pritzker (1922-1999) ? Harris Rosen (1939) ? Ian Schrager (1946) ? Vernon B. Stouffer (1901-1974) ? William Cornelius Van Horne (1843-1915) ? Robert E. Woolley (1935) ? Stephen Allen Wynn (1942) As you will note, four of these great American hoteliers are alive and productive as I write this sequel: Harris Rosen, Ian Schrager, Robert Woolley and Steve Wynn.
A Profile of the Hospitality Industry by Betsy Bender Stringam,Charles G. Partlow Pdf
The hospitality industry is one of the world's largest and oldest industries. A Profile of the Hospitality Industry provides an inside look to the strategies of this industry. This book reviews the developments, challenges, and opportunities for the hotel, restaurant, foodservice and gaming industries. The hospitality industry is unique in many aspects which makes this book a must read for hospitality students, business students and those interested in management strategy.
A Profile of the Hospitality Industry, Second Edition by Betsy Bender Stringam Pdf
This book tells the history, organizational structure, and management strategies of the hospitality industry. The hospitality industry is a unique and diverse industry. This book tells the history, organizational structure, and management strategies of the hospitality industry. Traditionally an entrepreneurial business, the hospitality industry today includes organizations ranging from small independent cafes and inns to large multinational corporations. The author highlights key hotel, restaurant, and casino companies, and explains the concepts of franchising, consortia, and management contracts. The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities. This text explains key strategic management decisions of the hospitality industry. The author projects how global expansion and sustainability efforts are shaping the industry, but also warns of the ongoing threats of pandemics and terrorism to travel.
The Routledge Companion to International Hospitality Management by Marco A. Gardini,Michael C. Ottenbacher,Markus Schuckert Pdf
The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.
Revenue Management in the Lodging Industry by Ben Vinod Pdf
This book provides an end-to-end view of revenue management in the hospitality industry. The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to remain competitive in the marketplace. This book is intended for practitioners to understand the basics and have a comprehensive view of the impacts of revenue management on product distribution, reservations, inventory control, including the latest advances in the field of attribute-based room pricing and inventory control. There are several aspects of revenue management that are not covered in books and journal articles such as hotel pricing, hotel fully allocated costs, content parity, impact of Online Travel Agencies on hotels, competitive revenue management and attribute-based room pricing and inventory control which represents the last frontier in hotel revenue management with intelligent retailing. Leveraging emerging technologies, such as Artificial Intelligence and Blockchain and the future state of revenue management, are also addressed.
The Routledge Handbook of Hospitality Studies by Conrad Lashley Pdf
In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academics interested in exploring the wider meanings of hospitality as a way of better understanding guest and host relations and its implications for commercial settings. The second comprises social scientists using hosts and guests as a metaphor for understanding the relationship between host communities and guests as people from outside the community – migrants, asylum seekers and illegal immigrants. The Routledge Handbook of Hospitality Studies encourages both the study of hospitality as a human phenomenon and the study for hospitality as an industrial activity embracing the service of food, drink and accommodation. Developed from specifically commissioned original contributions from recognised authors in the field, it is the most up-to-date and definitive resource on the subject. The volume is divided into four parts: the first looks at ways of seeing hospitality from an array of social science disciplines; the second highlights the experiences of hospitality from different guest perspectives; the third explores the need to be hospitable through various time periods and social structures, and across the globe; while the final section deals with the notions of sustainability and hospitality. This handbook is interdisciplinary in coverage and is also international in scope through authorship and content. The ‘state-of-the-art’ orientation of the book is achieved through a critical view of current debates and controversies in the field as well as future research issues and trends. It is designed to be a benchmark for any future assessment of the field and its development. This handbook offers the reader a comprehensive synthesis of this discipline, conveying the latest thinking, issues and research. It will be an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study.
Author : Frederic B. Mayo Publisher : John Wiley & Sons Page : 341 pages File Size : 50,9 Mb Release : 2013-10-28 Category : Social Science ISBN : 9781118637227
Planning an Applied Research Project in Hospitality, Tourism, and Sports by Frederic B. Mayo Pdf
Planning an Applied Research Project in Hospitality, Tourism and Sports provides a comprehensive and carefully structured treatment of all the aspects involved in planning a research project. Instead of being a statistically oriented book, this text provides a conceptual and process-oriented approach to planning and conducting research. Written for both students and professionals, it is easy to read, short, and to the point, i.e., practical. The book provides basic, yet comprehensive information about doing research, and can be used not only in a “research methods” course where students will have to plan and conduct a research project, but also in earlier course work to help students learn to write research papers. Planning an Applied Research Project in Hospitality, Tourism and Sports covers a range of subjects including: selecting a topic, conducting a literature review, developing a coherent design, and using various research techniques such as interviews, questionnaires, and observations. It also contains information on analyzing data once it has been collected and developing a proposal to obtain support before undertaking a research project. Unique coverage includes: 2 chapters on conducting and writing a literature review, 1 chapter on analyzing data (from both a qualitative and quantitative perspective), 1 chapter on writing a research proposal, and 3 detailed chapters on techniques.
The Laboratory of Progress: Switzerland in the 19th Century tells the improbable story of how a small, backward, mountainous agricultural country with almost no raw materials became an industrial powerhouse, a hub of innovation, a touristic mecca and a pioneer in transportation – all in the course of a single century. That a tiny landlocked country should become a dominant steamship builder for the rest of the world; that a country that had never seen a cotton plant should become the world’s second-largest textile producer; that a country with hardly any level terrain should come to boast the world’s most highly developed railway network; and that a country whose main export was impoverished emigrants should be transformed into one of the world’s major financial centres – these astonishing developments, among many others, are explored and explained, both through the specific stories of individual innovators and through a prescient analysis of the political, economic, societal and cultural structures that formed the context in which Switzerland’s astonishing transformation took place. The book is a compelling read both for professional historians and for general readers with an interest in Switzerland; it highlights the roles of transport networks and individual pioneers in industrial and political development.
The Most Famous Hoteliers of All Time Volume 1 by Robert Woliński Pdf
The hotel industry has a rich history and a future yet to be discovered. Centuries-old, it evolved over the years, adopting the traditional concept of a "home away from home" to the needs of modern life. This history was written by hoteliers of different nationalities, not only by Americans and the Swiss. The Most Famous Hoteliers Of All Time is a series of books dedicated to prominent figures in the lodging industry from different countries and eras who contributed to the growth of this profession and of the entire hospitality industry. The two volumes comprising thirty-six chapters unravel incredible stories of forty-one hoteliers: builders, constructors, developers, hotel owners and managers, chefs and maîtres d'hotel, creators of new concepts, hotel brands and entire hotel chains. The series provides information about the origins of hospitality companies and hotel chains, such as Ritz, Hilton, Marriott, Radisson, Holiday Inn, Oberoi, Sheraton, Accor, Four Seasons, Days Inn, Residence Inn, Howard Johnson's, Hyatt, Best Western, Trust Houses Forte, and many more. Much space has been given to the true pioneers of the trade who have long been forgotten, yet undoubtedly improved the professional status of hoteliers and enhanced the prestige of the industry. The Most Famous Hoteliers Of All Time is a tribute to the legends of the hotel trade worldwide who went down in history. For this reason, this unique compendium of knowledge is addressed to all hoteliers across the globe who wish to explore the origins of their profession and investigate the standards implemented in the industry over the years. 1. Johannes Baur. The pioneer of professional hotelkeeping 2. Henry Flagler. The builder of hotels in Florida 3. Franz Josef Bucher. A hotelier and the lord of the mountains 4. César Ritz. The king of hoteliers and the hotelier of kings 5. Auguste Escoffier. The emperor of chefs 6. George Boldt. The genius of hotel management 7. The Sarkies Brothers. The hoteliers-colonizers of Asia 8. George Nungovich. The Napoleon of the Egyptian hotel industry 9. Anna Sacher. The queen of the Austrian hospitality industry 10. Conrad Hilton. The pioneer of globalization in the hotel industry 11. Merile Key Guertin. Mr. Motel, or the icon of the Best Western brand 12. Howard Johnson. The Host of the Highways 13. Mohan Singh Oberoi. India's first hotelier 14. John Willard Marriott. The leader in the American hospitality industry 15. Kemmons Wilson. One of a thousand who influenced the 20th century 16. Jay Pritzker. The initiator of atrium hotels and the Hyatt chain 17. Paul Dubrule and Gérard Pélisson. The architects of European chain hotels 18. Ian Schrager. The guru of boutique hotels
During the thirty years prior to the Civil War, Americans built hotels larger and more ostentatious than any in the rest of the world. These hotels were inextricably intertwined with American culture and customs but were accessible to average citizens. As Jefferson Williamson wrote in "The American Hotel" ( Knopf 1930), hotels were perhaps "the most distinctively American of all our institutions for they were nourished and brought to flower solely in American soil and borrowed practically nothing from abroad". Development of hotels was stimulated by the confluence of travel, tourism and transportation. In 1869, the transcontinental railroad engendered hotels by Henry Flagler, Fred Harvey, George Pullman and Henry Plant. The Lincoln Highway and the Interstate Highway System triggered hotel development by Carl Fisher, Ellsworth Statler, Kemmons Wilson and Howard Johnson. The airplane stimulated Juan Trippe, John Bowman, Conrad Hilton, Ernest Henderson, A.M. Sonnabend and John Hammons.. My research into the lives of these great hoteliers reveals that none of them grew up in the hospitality business but became successful through their intense on-the- job experiences. My investigation has uncovered remarkable and startling true stories about these pioneers, some of whom are well-known and others who are lost in the dustbin of history.
Low-Wage Work in France by Eve Caroli,Jerome Gautie Pdf
In France, low wages have historically inspired tremendous political controversy. The social and political issues at stake center on integrating the working class into society and maintaining the stability of the republican regime. A variety of federal policies—including high minimum wages and strong employee protection—serve to ensure that the low-wage workforce stays relatively small. Low-Wage Work in France examines both the benefits and drawbacks of this politically inspired system of worker protection. France’s high minimum wage, which is indexed not only to inflation but also to the average increase in employee wages, plays a critical role in limiting the development of low-paid work. Social welfare benefits and a mandatory thirty-five hour work week also make life easier for low-wage workers. Strong employee protection is a central characteristic of the French model, but high levels of protection for employees may also be one of the causes of France’s chronically high rate of unemployment. The threat of long-term unemployment may, in turn, contribute to a persistent sense of insecurity among French workers. Low-Wage Work in France provides a lucid analysis of how a highly regulated labor market shapes the experiences of workers—for better and for worse. A Volume in the Russell Sage Foundation Case Studies of Job Quality in Advanced Economies
International Hospitality Industry by Bob Brotherton Pdf
With contributions from leading figures in the field The International Hospitality Industry looks at both specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice. The book moves on to highlight the key issues that will be encountered within every sector of the industry - operations, IT, marketing and HR among others - thereby providing the reader with an all-encompassing and comparative overview of the field.
The Most Famous Hoteliers of All Time Volume 2 by Robert Woliński Pdf
The hotel industry has a rich history and a future yet to be discovered. Centuries-old, it evolved over the years, adopting the traditional concept of a "home away from home" to the needs of modern life. This history was written by hoteliers of different nationalities, not only by Americans and the Swiss. The Most Famous Hoteliers Of All Time is a series of books dedicated to prominent figures in the lodging industry from different countries and eras who contributed to the growth of this profession and of the entire hospitality industry. The two volumes comprising thirty-six chapters unravel incredible stories of forty-one hoteliers: builders, constructors, developers, hotel owners and managers, chefs and maîtres d'hotel, creators of new concepts, hotel brands and entire hotel chains. The series provides information about the origins of hospitality companies and hotel chains, such as Ritz, Hilton, Marriott, Radisson, Holiday Inn, Oberoi, Sheraton, Accor, Four Seasons, Days Inn, Residence Inn, Howard Johnson's, Hyatt, Best Western, Trust Houses Forte, and many more. Much space has been given to the true pioneers of the trade who have long been forgotten, yet undoubtedly improved the professional status of hoteliers and enhanced the prestige of the industry. The Most Famous Hoteliers Of All Time is a tribute to the legends of the hotel trade worldwide who went down in history. For this reason, this unique compendium of knowledge is addressed to all hoteliers across the globe who wish to explore the origins of their profession and investigate the standards implemented in the industry over the years. Volume 2: 1. George Pullman. The constructor of the hotel on wheels 2. Fred Harvey. The gentleman who civilized the Wild West 3. William Waldorf Astor and John Jacob Astor IV. The wealthy founders of luxury hotels 4. Wilhelmina Skogh. The great lady of the Swedish hotel industry 5. Anton Bon. The pioneer of the Swiss tourism industry 6. Ellsworth Statler. The greatest innovator among hoteliers 7. Oscar Tschirky. Oscar of the Waldorf 8. Charles Baehler. A hotel tycoon of Egypt 9. Lucius Boomer. The godfather of the Waldorf-Astoria bis 10. Albert Steigenberger. The advocate of the German tradition of grand hotels 11. Ernest Henderson. The man who created the Sheraton 12. Charles Forte. The baron of the British hotel industry 13. Curtis Carlson. The master of diversification 14. John Q. Hammons. The legendary hotel developer 15. Isadore Sharp. A hotelier for four seasons 16. Jack DeBoer. The father of the extended-stay hotel concept 17. Bill Marriott Jr. A man with a passion for the lodging industry and the head of a multi-brand corporation 18. Cecil B. Day. A hotelier with a mission .