Politeness In Professional Contexts

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Politeness in Professional Contexts

Dawn Archer,Karen Grainger,Piotr Jagodziński
Politeness in Professional Contexts Book PDF

Author : Dawn Archer,Karen Grainger,Piotr Jagodziński
Publisher : John Benjamins Publishing Company
Page : 334 pages
File Size : 50,7 Mb
Release : 2020-08-15
Category : Language Arts & Disciplines
ISBN : 9789027260857

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Politeness in Professional Contexts by Dawn Archer,Karen Grainger,Piotr Jagodziński Pdf

Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include ‘polite’ behaviours, ‘impolite’ behaviours and behaviours that arguably fall somewhere between – or outside – such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about – and in some cases operationalize (im)politeness and related behaviours for – these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike.

Language Use, Education, and Professional Contexts

Barbara Lewandowska-Tomaszczyk,Marcin Trojszczak
Language Use Education and Professional Contexts Book PDF

Author : Barbara Lewandowska-Tomaszczyk,Marcin Trojszczak
Publisher : Springer Nature
Page : 231 pages
File Size : 47,6 Mb
Release : 2022-04-06
Category : Education
ISBN : 9783030960957

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Language Use, Education, and Professional Contexts by Barbara Lewandowska-Tomaszczyk,Marcin Trojszczak Pdf

This present book addresses language and its diverse forms in an array of professional and practical contexts. Besides discussing the intricacies of specialized settings such as legal, medical, technical or corporate, the collection also focuses on the role of education in relation to professional contexts ranging from challenges in professional university teaching and translation didactics to business environment requirements.

Professional Discourse

Kenneth Kong
Professional Discourse Book PDF

Author : Kenneth Kong
Publisher : Cambridge University Press
Page : 303 pages
File Size : 40,9 Mb
Release : 2014-08-14
Category : Business & Economics
ISBN : 9781107025264

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Professional Discourse by Kenneth Kong Pdf

Using a wide range of examples, this book examines the discourse of professional writing and its important role in society.

Investigating English Legal Genres in Academic and Professional Contexts

Girolamo Tessuto
Investigating English Legal Genres in Academic and Professional Contexts Book PDF

Author : Girolamo Tessuto
Publisher : Cambridge Scholars Publishing
Page : 315 pages
File Size : 48,5 Mb
Release : 2013-01-11
Category : Language Arts & Disciplines
ISBN : 9781443845397

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Investigating English Legal Genres in Academic and Professional Contexts by Girolamo Tessuto Pdf

This volume contributes to the latest studies in legal discourse studies by presenting a descriptive and interpretive analysis of English legal genres used in academic and professional writing contexts. The results of corpora-driven data are discussed through (meta)discourse, genre and other theoretical perspectives, and offer insights into the ways the writers' discursive practices and meanings shape their membership of the legal community and discipline. The volume attempts to show these id ...

Approaches to Specialised Discourse in Higher Education and Professional Contexts

Alejandro Curado Fuentes,Mercedes Rico García,Patricia Edwards Rokowski
Approaches to Specialised Discourse in Higher Education and Professional Contexts Book PDF

Author : Alejandro Curado Fuentes,Mercedes Rico García,Patricia Edwards Rokowski
Publisher : Cambridge Scholars Publishing
Page : 130 pages
File Size : 42,6 Mb
Release : 2009-03-26
Category : Education
ISBN : 9781443807159

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Approaches to Specialised Discourse in Higher Education and Professional Contexts by Alejandro Curado Fuentes,Mercedes Rico García,Patricia Edwards Rokowski Pdf

Approaches to Specialised Discourse in Higher Education and Professional Contexts brings together a number of studies by various authors in the common field of languages for specific purposes (LSP). This area faces a major challenging need to work with both specialised content and language, a complex combination which can be discouraging to many a language teacher from a traditional philological background. In the introduction to this volume, Dr. Martin Hewings asks how these teachers, as mere onlookers on specialist areas in higher education and the professions, are successfully to teach students communication skills. The answer is most probably contained in no single approach or scope, but rather in a multiple probing of methods aimed at the empirical observation and analysis of language use in the specific contexts in which they are housed. The studies presented herein illustrate such a multi-fold scenario, analysing and sharing significant findings on discourse across academic disciplines and professional areas. The authors not only evince the importance of the various methodologies adopted, but also, in their role as teachers and researchers, demonstrate the significance of working as integrated members in the fields they teach. Clearly reflected in this volume is the natural adaptation of LSP research, pushing beyond theory, to filter into classroom developments and professional interactions. The fact that these papers have been selected from the fourth conference by the European Association of Languages for Specific Purposes (AELFE), held in Spain (October, 2005), indicates that the LSP community tends to look into the blend of practice and research as a key exponent for successful learning integration. Because the linguist is also the LSP practitioner, or vice versa, the enquiries that conduct these chapters are commonly addressed, either implicitly or openly, by students and teachers alike. For readers who would like to learn or know more about communicative strategies and methodological approaches in different specialisms, this book may be a valuable resource.

(Im)politeness at a Slovenian Call Centre

Sara Orthaber
Im politeness at a Slovenian Call Centre Book PDF

Author : Sara Orthaber
Publisher : Springer Nature
Page : 354 pages
File Size : 52,7 Mb
Release : 2023-11-03
Category : Language Arts & Disciplines
ISBN : 9783031433207

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(Im)politeness at a Slovenian Call Centre by Sara Orthaber Pdf

This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment

Multimodal Im/politeness

Andreas H. Jucker,Iris Hübscher,Lucien Brown
Multimodal Im politeness Book PDF

Author : Andreas H. Jucker,Iris Hübscher,Lucien Brown
Publisher : John Benjamins Publishing Company
Page : 370 pages
File Size : 43,9 Mb
Release : 2023-02-21
Category : Language Arts & Disciplines
ISBN : 9789027254450

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Multimodal Im/politeness by Andreas H. Jucker,Iris Hübscher,Lucien Brown Pdf

Politeness and impoliteness are not just expressed by words. People communicate polite and impolite attitudes towards each other through their intonation, tone of voice, their facial expressions, their gestures, the positioning of their bodies towards each other, and so on. This volume brings together eleven empirical studies that investigate these various modalities of im/politeness across signed, spoken and written languages, plus a detailed introductory chapter that establishes a framework for the multimodal investigation of im/politeness. The papers cover a range of languages and cultures, including Swiss German Sign Language, Catalan Sign Language, English (as a native language and as a lingua franca), Korean, Catalan, Persian, Japanese and Spanish. Using a range of data sources and state-of-the art methodologies, the papers reveal that these multimodal features are essential aspects of im/politeness across different languages, cultures and modes of interaction. Put together, the findings from these studies lay the groundwork for a new understanding of im/politeness which is fundamentally multimodal.

Power and Politeness in the Workplace

Janet Holmes,Maria Stubbe
Power and Politeness in the Workplace Book PDF

Author : Janet Holmes,Maria Stubbe
Publisher : Routledge
Page : 154 pages
File Size : 50,7 Mb
Release : 2015-02-20
Category : Language Arts & Disciplines
ISBN : 9781317611530

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Power and Politeness in the Workplace by Janet Holmes,Maria Stubbe Pdf

Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.

The Routledge Handbook of Translation and Pragmatics

Rebecca Tipton,Louisa Desilla
The Routledge Handbook of Translation and Pragmatics Book PDF

Author : Rebecca Tipton,Louisa Desilla
Publisher : Routledge
Page : 458 pages
File Size : 42,7 Mb
Release : 2019-05-22
Category : Language Arts & Disciplines
ISBN : 9781351794404

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The Routledge Handbook of Translation and Pragmatics by Rebecca Tipton,Louisa Desilla Pdf

The Routledge Handbook of Translation and Pragmatics provides an overview of key concepts and theory in pragmatics, charts developments in the disciplinary relationship between translation studies and pragmatics, and showcases applications of pragmatics-inspired research in a wide range of translation, spoken and signed language interpreting activities. Bringing together 22 authoritative chapters by leading scholars, this reference work is divided into three sections: Influences and Intersections, Methodological Issues, and Applications. Contributions focus on features of linguistic pragmatics and their analysis in authentic and experimental data relating to a wide range of translation and interpreting activities, including: news, scientific, literary and audiovisual translation, translation in online social media, healthcare interpreting and audio description for the theatre. It also encompasses contributions on issues beyond the level of the text that include the study of interpersonal relationships in practitioner networks and the development of pragmatic competence in interpreter training. Each chapter includes many practical illustrative examples and a list of recommended reading. Fundamental reading for students and academics in translation and interpreting studies, this is also an essential resource for those working in the related fields of linguistics, communication and intercultural studies.

Power and Politeness in the Workplace

Janet Holmes,Maria Stubbe
Power and Politeness in the Workplace Book PDF

Author : Janet Holmes,Maria Stubbe
Publisher : Routledge
Page : 217 pages
File Size : 44,7 Mb
Release : 2015-02-20
Category : Language Arts & Disciplines
ISBN : 9781317611547

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Power and Politeness in the Workplace by Janet Holmes,Maria Stubbe Pdf

Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.

Exploring British Sign Language via Systemic Functional Linguistics

Luke A. Rudge
Exploring British Sign Language via Systemic Functional Linguistics Book PDF

Author : Luke A. Rudge
Publisher : Bloomsbury Publishing
Page : 185 pages
File Size : 43,6 Mb
Release : 2022-09-08
Category : Language Arts & Disciplines
ISBN : 9781350148956

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Exploring British Sign Language via Systemic Functional Linguistics by Luke A. Rudge Pdf

One of many natural sign languages in use around the world, British Sign Language (BSL) operates as a fully-fledged semiotic system in the visual-spatial modality, through the simultaneous use of embodied articulators. Filling a gap in current research, this book investigates visual-spatial communications from a functional perspective. Presenting a description and analysis of BSL from the perspective of Hallidayan Systemic Functional Linguistics, Luke A. Rudge explores how BSL users make meaning from three different yet interrelated perspectives: - How exchanges of information are managed at a social level (the interpersonal metafunction) - How experience is encoded in the language (the experiential metafunction) - How communications are organised into coherent parts and wholes (the textual metafunction) Examining these perspectives both separately and together, Exploring British Sign Language via Systemic Functional Linguistics places them within the context of current observations in sign linguistics, providing a complementary viewpoint on how visual-spatial communications may be understood as social semiosis.

Politeness in East Asia

Dániel Z. Kádár,Sara Mills
Politeness in East Asia Book PDF

Author : Dániel Z. Kádár,Sara Mills
Publisher : Cambridge University Press
Page : 128 pages
File Size : 54,5 Mb
Release : 2011-09-08
Category : Language Arts & Disciplines
ISBN : 9781139497572

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Politeness in East Asia by Dániel Z. Kádár,Sara Mills Pdf

We use politeness every day when interacting with other people. Yet politeness is an impressively complex linguistic process, and studying it can tell us a lot about the social and cultural values of social groups or even a whole society, helping us to understand how humans 'encode' states of mind in their words. The traditional, stereotypical view is that people in East Asian cultures are indirect, deferential and extremely polite - sometimes more polite than seems necessary. This revealing book takes a fresh look at the phenomenon, showing that the situation is far more complex than these stereotypes would suggest. Taking examples from Japanese, Korean, Chinese, Vietnamese and Singaporean Chinese, it shows how politeness differs across countries, but also across social groups and subgroups. This book is essential reading for those interested in intercultural communication, linguistics and East Asian languages.

The Routledge Pragmatics Encyclopedia

Louise Cummings
The Routledge Pragmatics Encyclopedia Book PDF

Author : Louise Cummings
Publisher : Routledge
Page : 675 pages
File Size : 49,9 Mb
Release : 2010-04-05
Category : Language Arts & Disciplines
ISBN : 9781135214579

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The Routledge Pragmatics Encyclopedia by Louise Cummings Pdf

First Published in 2009. Routledge is an imprint of Taylor & Francis, an informa company.

The Routledge Handbook of Language in Conflict

Matthew Evans,Lesley Jeffries,Jim O'Driscoll
The Routledge Handbook of Language in Conflict Book PDF

Author : Matthew Evans,Lesley Jeffries,Jim O'Driscoll
Publisher : Routledge
Page : 592 pages
File Size : 41,7 Mb
Release : 2019-05-10
Category : Language Arts & Disciplines
ISBN : 9780429603556

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The Routledge Handbook of Language in Conflict by Matthew Evans,Lesley Jeffries,Jim O'Driscoll Pdf

The Routledge Handbook of Language in Conflict presents a range of linguistic approaches as a means for examining the nature of communication related to conflict. Divided into four sections, the Handbook critically examines text, interaction, languages and applications of linguistics in situations of conflict. Spanning 30 chapters by a variety of international scholars, this Handbook: includes real-life case studies of conflict and covers conflicts from a wide range of geographical locations at every scale of involvement (from the personal to the international), of every timespan (from the fleeting to the decades-long) and of varying levels of intensity (from the barely articulated to the overtly hostile) sets out the textual and interactional ways in which conflict is engendered and in which people and groups of people can be set against each other considers what linguistic research has brought, and can bring, to the universal aim of minimising the negative effects of outbreaks of conflict wherever and whenever they occur. The Routledge Handbook of Language in Conflict is an essential reference book for students and researchers of language and communication, linguistics, peace studies, international relations and conflict studies.

Language, Health and Culture

Olga Zayts-Spence,Susan M. Bridges
Language Health and Culture Book PDF

Author : Olga Zayts-Spence,Susan M. Bridges
Publisher : Taylor & Francis
Page : 224 pages
File Size : 40,8 Mb
Release : 2023-08-15
Category : Language Arts & Disciplines
ISBN : 9781000890853

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Language, Health and Culture by Olga Zayts-Spence,Susan M. Bridges Pdf

Language, Health and Culture brings together contributions by linguistic scholars working in the area of health communication in Asia—in particular, in Hong Kong, Mainland China, Singapore, Japan and Taiwan. Olga Zayts-Spence and Susan M. Bridges, along with the contributors, draw on a diverse range of authentic data from different (primary, secondary, digital) healthcare contexts across Asia. The contributions probe empirical analyses and meta-reflections on the empirical, epistemological and theoretical foundations of doing research on language and health communication in Asia. While many of the medical and technological advances originate from the ‘non-English-dominant’/‘peripheral’ contexts, when it comes to health communication, there is a strong tendency to downplay and marginalize the scope and the impact of the ripe research tradition in these contexts. The contributions to the edited volume problematize the hegemony of dominant (Anglocentric) traditions in health communication research by highlighting culture- and context-specific ways of interpreting different health realities through linguistic lenses.