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Practical Contact Center Collaboration Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Practical Contact Center Collaboration book. This book definitely worth reading, it is an incredibly well-written.
Author : Ken Burnett
Publisher : Dorrance Publishing
Page : 444 pages
File Size : 45,5 Mb
Release : 2011-05-10
Category : Business & Economics
ISBN : 9781434997234
Author : Richard Waldman,Holly Powell Kennedy
Publisher : Elsevier Health Sciences
Page : 240 pages
File Size : 41,6 Mb
Release : 2012-10-01
Category : Medical
ISBN : 9781455747207
Collaborative care has been used successfully in obstetrics and gynecology for years. This issue reviews the basic collaborative model, that is collaboration among ob/gyns, midwives, and family physicians, and includes articles on successful birth center practice, secrets to a successful collaboration, and collaboration in today's environment. Dr. Waldman is past-President of ACOG, and his co-editor, Dr. Kennedy, is President of ACNM.
Author : Julie Dugdale,Cédric Masclet,Maria Antonietta Grasso,Jean-François Boujut,Parina Hassanaly
Publisher : Springer Science & Business Media
Page : 311 pages
File Size : 41,9 Mb
Release : 2012-06-19
Category : Computers
ISBN : 9781447140931
COOP 2012 is the tenth COOP conference, marking twenty years from the first conference in 1992. In this special anniversary edition we asked researchers and practitioners to reflect on what have been the successes and the failures in designing cooperative systems, and what challenges still need to be addressed. We have come a long way in understanding the intricacies of cooperation and in designing systems that support work practices and collective activities. These advances would not have been possible without the concerted effort of contributions from a plethora of domains including CSCW, HCI, Information Systems, Knowledge Engineering, Multi-agent systems, organizational and management sciences, sociology, psychology, anthropology, ergonomics, linguistics, etc. The COOP community is going from strength to strength in developing new technologies, advancing and proposing new methodological approaches, and forging theories.
Author : Leslie R. Halpern,Linda M. Kaste
Publisher : Elsevier Health Sciences
Page : 275 pages
File Size : 43,8 Mb
Release : 2016-09-28
Category : Medical
ISBN : 9780323463072
This issue of Dental Clinics of North America focuses on Impact of Oral Health on Interprofessional Collaborative Practice, and is edited by Drs. Linda Kaste and Leslie Halpern. Articles will include: The Barber Pole Might Have Been an Early Sign for Patient-Centered Care: What does IPE/CP/PCC look like now?; Collaborative Practice Models for Chronic Disease Management; Problems and Solutions for Interprofessional Education in North American Dental Schools; Interprofessional Education in Pain Management for Dentists; Interprofessional Collaboration in Improving Oral Health for Special Populations; Interprofessional Collaborative Practice: An Oral Health Paradigm for Women; Interprofessional Collaboration for the Understanding and Elimination of Health Disparities: The Example of LGBTQ; Oral Health and Inter-professional Collaborative Practice: Examples of the TEAM Approach to Geriatric Care; Immunization Care and Dental Practice; Policy Development Fosters Collaborative Practice: The Example of the Minamata Convention on Mercury; Genetics: The Future is Now with Interprofessional Collaboration; Integrating Oral Health and Primary Care: Federal Initiatives to Drive Systems Change, and more!
Author : Salmons, Janet,Wilson, Lynn
Publisher : IGI Global
Page : 1026 pages
File Size : 55,9 Mb
Release : 2008-11-30
Category : Computers
ISBN : 9781605661070
Offers exhaustive research on collaborations in education, business, and the government and social sectors.
Author : Harlene Anderson,Diane R. Gehart
Publisher : Taylor & Francis
Page : 230 pages
File Size : 52,8 Mb
Release : 2022-10-13
Category : Psychology
ISBN : 9781000559361
Collaborative-Dialogic Practice provides professionals a humanizing approach in facilitating transformative dialogues with their clients, making a difference, and creating surprising possibilities in our fast-changing, diverse, and ever-shrinking world. Written alongside a collection of international experts, Harlene Anderson and Diane Gehart introduce collaborative-dialogic practice as a way to encourage relationships and conversations that create generative space and promote meaningful changes in clients, even in the most difficult situations. Split into theory and practice, Part 1 introduces collaborative-dialogue and locates it within traditional and contemporary challenges and practices, providing an overview of its conceptual framework. Chapters in Part 2 then detail the practice in a variety of contexts, cultures, and diverse populations, illustrating how readers can translate the concepts to their distinctive practice settings, and their clients’ unique situations. Accessible and applicable, this book will be an essential resource and guide for professionals in diverse contexts, cultures, and disciplines, including counselors, psychotherapists, consultants, leaders, mentors, educators, and trainers.
Author : Margaret Slusser,Luis I. Garcia,Carole-Rae Reed,Patricia Quinn McGinnis
Publisher : Elsevier Health Sciences
Page : 280 pages
File Size : 45,6 Mb
Release : 2018-07-11
Category : Medical
ISBN : 9780323462426
Health care is a team effort, so why keep training for solo sprints? Introducing Foundations of Interprofessional Collaborative Practice in Health Care - a unique new textbook that will equip you to become an effective member of interprofessional healthcare teams. This completely new textbook is the first on the market to introduce the Interprofessional Education Collaborative (IPEC, 2011, 2016) Core Competencies for Interprofessional Collaborative Practice and to provide practice in applying these competencies to everyday practice. Expertly written by an interprofessional team for a wide variety of health professions students, this textbook provides a solid foundation in the four Core Competencies: Values and Ethics for Interprofessional Practice, Roles and Responsibilities, Interprofessional Communication, and Teams and Teamwork. It then elaborates each Core Competency by defining and describing each Sub-Competency. With a variety of interactive Case Studies, Caselets, and Exemplar Case Studies, it then illustrates the contributions and interconnectedness of each provider’s role to demonstrate how Core Competencies would be applied and put into action for improved patient outcomes. UNIQUE! Three-part units each addressing one of the four IPEC Core Competencies to help you to understand the core competencies and learn how to apply them in your own profession. UNIQUE! Detailed explorations of each Sub-Competency for all four IPEC Core Competencies thoroughly present the essential elements of each Core Competency for deep understanding of how to collaborate with other professions. UNIQUE! Case Studies, "Caselets," and Exemplar Case Studies illustrate each competency and provide opportunities for you to apply your understanding of the material. A variety of Active Learning activities driven by core content are integrated into each chapter. UNIQUE! Global Perspectives boxes and additional international resources highlight the important work being done internationally in interprofessional education and interprofessional collaborative practice. Research Highlights help you to understand the reasoning and knowledge behind the Core Competencies. Learning Outcomes and Key Points outline and review the main takeaways from each chapter.
Author : Dawn Forman,Marion Jones,Jill Thistlethwaite
Publisher : Springer
Page : 372 pages
File Size : 51,9 Mb
Release : 2016-08-26
Category : Medical
ISBN : 9781137537447
Expanding upon Leadership Development for Interprofessional Education and Collaborative Practice and Leadership and Collaboration, the third installment to this original and innovative collection of books considers a variety of research models and theories. Emphasizing research and evaluation in leadership aspects, Leading Research and Evaluation in Interprofessional Education and Collaborative Practice showcases examples from around the globe in various multicultural contexts. Crucial for academics and researchers in this field, the book includes studies on traditionally under-represented countries and aims to prompt new ideas for future research and policy structures in Interprofessional education and practice.
Author : Indi Young
Publisher : Rosenfeld Media
Page : 200 pages
File Size : 50,8 Mb
Release : 2015-01-15
Category : Business & Economics
ISBN : 9781933820644
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.
Author : James R. Veale,Raymond E. Morley,Cynthia L. Erickson
Publisher : Corwin Press
Page : 252 pages
File Size : 50,7 Mb
Release : 2002
Category : Business & Economics
ISBN : 0761978445
When Zach Thomas broke his wrist going into the boards early in the hockey season, he thought he was done for the year. But as his Cochrane, Alberta, Pee Wee team gets ready for the play-offs, his doctor tells him he's healed-up enough to pay. Zach isn't so sure. His fear of being checked hard in the corner makes him very reluctant to head back out on the ice. To make matters worse, a tough guy on an opposing team claims he has unfinished business with Zach. When he gets to talk with an NHL pro, however, Zach learns from experience how to stand up to his fears--and to the bully. "Power Play" shows how sport helps us face our fears, and overcome them. Fry Reading Level - 3.3]
Author : D. Forman,M. Jones,J. Thistlethwaite
Publisher : Springer
Page : 285 pages
File Size : 47,6 Mb
Release : 2014-02-04
Category : Business & Economics
ISBN : 9781137363022
Leadership Development of Interprofessional Education and Collaborative Practice is an edited compilation of chapters written by international medical and health professional experts. The book provides historical and current perspectives on leadership in healthcare.
Author : Erin Carraher,Ryan E. Smith
Publisher : John Wiley & Sons
Page : 336 pages
File Size : 45,8 Mb
Release : 2017-03-27
Category : Architecture
ISBN : 9781119169246
The groundbreaking guide to modern leadership in architectural practice Leading Collaborative Architectural Practice is the leadership handbook for today's design and construction professionals. Endorsed by the American Institute of Architects, this book describes the collaborative approach to leadership that is becoming increasingly prevalent in modern practice; gone are the days of authoritative "star" architects— today's practice is a brand, and requires the full input of every member of the team. This book builds off of a two-year AIA research project to provide a blueprint for effective leadership: the ability, awareness, and commitment to lead project teams who work together to accomplish the project's goals. Both group and individual hands-on exercises help facilitate implementation, and extensive case studies show how these techniques have helped real-world firms build exemplary success through collaborative teamwork and leadership. Highly illustrated and accessible, this approach is presented from the practicing architect's point of view—but the universal principles and time-tested methods also provide clear guidance for owners, contractors, engineers, project managers, and students. Build a culture of collaboration, commitment, and interpersonal awareness Adopt effective leadership techniques at the team, project, or practice level Handle conflict and resolve communication issues using tested approaches Learn how real-world projects use effective leadership to drive success The last decade has seen a sea-change in architectural leadership. New practices no longer adopt the name and identity of a single person, but create their own identity that represents the collaborative work of the entire group. Shifts in technology and changing workplace norms have made top-down management structures irrelevant, so what does it now mean to lead? Forefront presents effective contemporary leadership in the architectural practice, and real-world guidance on everyday implementation.
Author : Suzie C. Nelson,Jessica Jeffrey,Mark Borer,Barry Sarvet
Publisher : Elsevier Health Sciences
Page : 177 pages
File Size : 46,7 Mb
Release : 2021-09-22
Category : Medical
ISBN : 9780323848718
This issue of Child and Adolescent Psychiatric Clinics, guest edited by Drs. Suzie Nelson, Jessica Jeffrey, Mark Borer, and Barry Sarvet, will focus on Collaborative Partnerships to Advance Practice within Child and Adolescent Psychiatry. This issue is one of four selected each year by our series Consulting Editor, Dr. Todd Peters. Topics discussed in this issue include but are not limited to: Formation of Partnerships; Ethical Imperative for Participation in Integrated Care Engaging our Primary Care Partners; The Role of Child Psychiatrist in Systems of Care; Interprofessional Education; Incorporating Pharmacists into Your Clinical Team; Collaboration with Schools and School Wellness Centers; Training Community Partners in Trauma-Informed Care; Rating Scales for Mental Health Screening System within Primary Care; Collaborating with Psychologists; Models of Practice for Advanced Practice Nurses. Provides in-depth, clinical reviews on collaborative partnerships, providing actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field; Authors synthesize and distill the latest research and practice guidelines to create these timely topic-based reviews.
Author : Elena Salvaterra ,Julie Corfield
Publisher : Bentham Science Publishers
Page : 128 pages
File Size : 50,8 Mb
Release : 2017-07-10
Category : Medical
ISBN : 9781681085104
Advances in Biobanking Practice Through Public and Private Collaborations presents an analysis of methods and current models of partnership between public and private organizations designed to improve biobanking practices in European countries. Chapters describe the state-of-the-art of public-private collaborations in biobanking on a global scale, innovative approaches to public-private partnership the role of a quality management system in biobanking collaborations, quality standard criteria specifically shaped for tumor biobanks, theoretical and practical access conditions to biobanks, the general legal framework governing biobanks at national, European and international levels and a concrete public-private partnership model for managing sample requests. The contributions in this book include examples of established biobanking institutions (such as Spanish National Cancer Research Centre, National Institute of Health, Italy, and 3C-R, France among others) which serve to give readers a concrete perspective on current biobanking practices and relevant legal and ethical issues that shape the field. This book is an ideal handbook for all medical researchers, healthcare professionals and biobanking stakeholders seeking information about international biobanking practices and business models.
Author : Georganne Nordstrom
Publisher : Routledge
Page : 126 pages
File Size : 46,8 Mb
Release : 2021
Category : Education
ISBN : 1003052142
"This book presents a model of Practitioner Inquiry (PI) as a systematic form of empirical research and provides a rationale for its suitability within a writing center context. Exploring the potential of writing centers as pedagogical sites that support research, the book offers an accessible model that guides both research and practice for writing center practitioners, while offering flexibility to account for their distinct contexts of practice. Responding to the increasing call in the field to produce empirical "RAD" (replicable, aggregable, data-driven) research, the author explores Practitioner Inquiry through explication of methodology and methods, a revisitation of collaboration to guide both practice and research, and examples of application of the model. Nordstrom grounds this research and scholarship in Hawai°i's context and explores Indigenous concepts and approaches to inform an ethical collaborative practice. Offering significant contributions to empirical research in the fields of writing center studies, composition and education, this book will be of great relevance to writing center practitioners, anyone conducting empirical research, and researchers working in tutor professionalization, collaboration, translingual literacy practices, and research methodologies"--
