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Practical Manual of Quality Function Deployment by Davide Maritan Pdf
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
Quality Function Deployment by James L. Bossert Pdf
Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
The House of Quality in a Minute by Christian N. Madu Pdf
Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative
Author : Christian N. Madu Publisher : Chi Publishers Inc Page : 140 pages File Size : 42,7 Mb Release : 2006-05 Category : Business & Economics ISBN : 096760236X
House of Quality in a Minute by Christian N. Madu Pdf
Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.
James L. Bossert,American Society for Quality Control
Author : James L. Bossert,American Society for Quality Control Publisher : Unknown Page : 128 pages File Size : 47,9 Mb Release : 1994 Category : Production management ISBN : OCLC:38509008
Quality Function Deployment and Systems Supportability by John Longshore,Angela Cheatham,James R. Gibson Pdf
This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service "system" focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer's expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the "voice of the customer" for prioritizing customer needs. While certainly needed, the "voice of the system" that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the "customer" and thus listen to the "Voice of the System" when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard "house of quality" concept.
Practical Approach for Value Engineering using Tools and Techniques by P. Arjunraj Pdf
This book on Value Engineering is an excellent tool for those who want to learn more about the practical aspects of Value Engineering. Value Engineering concept has become crucial in today’s highly competitive and globalized world, where companies and organizations are constantly striving to provide enhanced value to their customers. This can include redesigning, re-engineering, or eliminating certain aspects of the product or service to increase its value without comprising on its quality. Main focus of this book is the integration of Value Engineering Basic concepts and their application in today’s world. This book is structured such that the reader will easily guide through the practical process of Value engineering. This book presents some of the case studies and FAST models of the products of the modern world which are being used in the present times. The book is composed of 8 chapters, each focusing on specific topic: 1. Introduction to Function Analysis 2. Value Engineering Techniques 3. The Concept of Creativity 4. Lean tool and Value Stream Mapping 5. Value Engineering in Evaluation phase 6. FAST Overview 7. Application of Value Engineering in Avionics, Space shuttle and Satellite 8. FAST Model case studies
Advances in Design for Inclusion by Giuseppe Di Bucchianico Pdf
This book addresses a range of topics in design, such as universal design; design for all; digital inclusion; universal usability; and accessibility of technologies regardless of users’ age, financial situation, education, geographic location, culture and language. It especially focuses on accessibility for people with auditory, cognitive, neurological, and visual impairments, ageing populations, and mobility for those with special physical needs. The book explores some of the overlaps between inclusive design and web accessibility to help managers, designers, developers, policy makers, and researchers optimize their efforts in these areas. Based on the AHFE 2019 International Conference on Design for Inclusion, held on July 24-28, held in Washington D.C., USA, it discusses new design technologies and highlights the disparate needs of the individuals within a community. Thanks to its multidisciplinary approach, it provides readers with various backgrounds with a timely, practice-oriented guide to design for inclusion.
Quality Function Deployment and Six Sigma, Second Edition by Joseph P. Ficalora Pdf
Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen’s classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition’s up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service. Learn how to Identify the roles and advantages of QFD in today’s global business environment Understand every element of the House of Quality (HOQ) Use QFD to drive more competitive product and service development Move from the processes you have to the processes you want Anticipate QFD’s unique challenges, overcome its obstacles, and deploy it successfully Extend the HOQ concept all the way through project completion Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning Adapt QFD for software development, service development, and organizational planning Whether you’re working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.
This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.
Intelligent Human Systems Integration 2020 by Tareq Ahram,Waldemar Karwowski,Alberto Vergnano,Francesco Leali,Redha Taiar Pdf
This book presents cutting-edge research on innovative human systems integration and human–machine interaction, with an emphasis on artificial intelligence and automation, as well as computational modeling and simulation. It covers a wide range of applications in the areas of design, construction and operation of products, systems and services, and discusses the human factors in a wide range of settings. Gathering the proceedings of the 3rd International Conference on Intelligent Human Systems Integration (IHSI 2020), held on February 19–21, 2020, in Modena, Italy, the book’s goal is to advance the theory and applications of artificial cognitive systems and improve human-artificial systems collaboration. Special emphasis is placed on automotive design, autonomous vehicles and the applications of artificial intelligence. The book offers a timely survey and source of inspiration for human factors engineers, automotive engineers, IT developers and UX designers who are working to shape the future of automated intelligent systems.
Quality Management Practices in MSME Sectors by Rajiv Kumar Sharma Pdf
The book explains the importance of and investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors. It emphasizes on the need of quality management practice and explores the applicability of various quality tools in MSMEs and stages in company where quality management practices are applied. Various topics covered in this book include control charts, Pareto charts, customer relationship management, failure mode effect analysis, QMS implementation stages, competitiveness, and benefits of QM practices. This book will be useful for the researchers and industry professionals from the areas of mechanical engineering, industrial engineering, and manufacturing.
Ergodesign Methodology for Product Design by Marcelo M. Soares Pdf
This book presents a co-design detailed methodology that will enable the reader to develop human-centered product designs, considering the user’s needs, skills, and limitations. The purpose of this book is to produce an ergonomic design methodology in which the "user’s voice" can be translated into product requirements in a way that designers and manufacturers can use, characterizing it as a co-design methodology. It discusses important topics including ergonomics and product design, design specifications, project evaluation, modeling and prototyping, product safety, human error, kansei/affective engineering, usability and user experience, models of usability, methods for research and evaluation of usability, methods for evaluation of user-experience, preliminary strategic design planning, detailing design, and design, ergonomic and pandemics. The book offers a human-centered design methodology that allows the reader to carry out analysis and design projects for both products aimed at the disabled user population and those that serve the general population. It will be a valuable reference text for undergraduate and graduate students and professionals in the fields of ergonomics, design, architecture, engineering, and related fields. It can also be used by students and professionals of physiotherapy and occupational therapy interested in designing products for people with special needs.
Advanced Quality Function Deployment by Fiorenzo Franceschini Pdf
A versatile manual that can be used to stimulate product innovation, benchmarking analysis, and engineering design, this book goes beyond theory to provide relevant advanced methods and techniques that readers can apply in their work for both short- and long-term results. The author links Quality Function Deployment (QFD) with other quality design techniques and discusses processes for improving its effectiveness. He also highlights methods for selecting a product's technical features. Real implementation case studies and numerous examples illustrate the concepts, including the Qualitometro method for designing and measuring quality in the service sector.
