Practical Support For Lean Six Sigma Software Process Definition

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Practical Support for Lean Six Sigma Software Process Definition

Author : Susan K. Land,Douglas B. Smith,John W. Walz
Publisher : John Wiley & Sons
Page : 360 pages
File Size : 51,9 Mb
Release : 2012-04-25
Category : Technology & Engineering
ISBN : 9780470289952

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Practical Support for Lean Six Sigma Software Process Definition by Susan K. Land,Douglas B. Smith,John W. Walz Pdf

Practical Support for Lean Six Sigma Software Process Definition: Using IEEE Software Engineering Standards addresses the task of meeting the specific documentation requirements in support of Lean Six Sigma. This book provides a set of templates supporting the documentation required for basic software project control and management and covers the integration of these templates for their entire product development life cycle. Find detailed documentation guidance in the form of organizational policy descriptions, integrated set of deployable document templates, artifacts required in support of assessment, organizational delineation of process documentation.

The Economics of Software Quality

Author : Capers Jones,Olivier Bonsignour
Publisher : Addison-Wesley
Page : 623 pages
File Size : 44,8 Mb
Release : 2012
Category : Computers
ISBN : 9780132582209

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The Economics of Software Quality by Capers Jones,Olivier Bonsignour Pdf

Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Jitendra Subramanyam show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value. Using empirical data from hundreds of software organizations, Jones and Subramanyam show how integrated inspection, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair. This book will help you Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO Drive better results from current investments in debugging and prevention Use quality techniques to stay on schedule and on budget Avoid "hazardous" metrics that lead to poor decisions Important note: The audio and video content included with this enhanced eBook can be viewed only using iBooks on an iPad, iPhone, or iPod touch.

Quantifying Software

Author : Capers Jones
Publisher : CRC Press
Page : 533 pages
File Size : 49,5 Mb
Release : 2017-10-24
Category : Computers
ISBN : 9781315314419

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Quantifying Software by Capers Jones Pdf

Software is one of the most important products in human history and is widely used by all industries and all countries. It is also one of the most expensive and labor-intensive products in human history. Software also has very poor quality that has caused many major disasters and wasted many millions of dollars. Software is also the target of frequent and increasingly serious cyber-attacks. Among the reasons for these software problems is a chronic lack of reliable quantified data. This reference provides quantified data from many countries and many industries based on about 26,000 projects developed using a variety of methodologies and team experience levels. The data has been gathered between 1970 and 2017, so interesting historical trends are available. Since current average software productivity and quality results are suboptimal, this book focuses on "best in class" results and shows not only quantified quality and productivity data from best-in-class organizations, but also the technology stacks used to achieve best-in-class results. The overall goal of this book is to encourage the adoption of best-in-class software metrics and best-in-class technology stacks. It does so by providing current data on average software schedules, effort, costs, and quality for several industries and countries. Because productivity and quality vary by technology and size, the book presents quantitative results for applications between 100 function points and 100,000 function points. It shows quality results using defect potential and DRE metrics because the number one cost driver for software is finding and fixing bugs. The book presents data on cost of quality for software projects and discusses technical debt, but that metric is not standardized. Finally, the book includes some data on three years of software maintenance and enhancements as well as some data on total cost of ownership.

The Economics of Software Quality, Video Enhanced Edition

Author : Capers Jones,Olivier Bonsignour
Publisher : Pearson Education
Page : 741 pages
File Size : 40,9 Mb
Release : 2011-12-31
Category : Electronic
ISBN : 9780133006537

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The Economics of Software Quality, Video Enhanced Edition by Capers Jones,Olivier Bonsignour Pdf

This is the video enhanced eBook version of the printed book. It contains 55 minutes of video conversations & tips from the industry's leading software management consultant, Capers Jones. Important note: The audio and video content included with this enhanced eBook can be viewed only using iBooks on an iPad, iPhone, or iPod touch. Due to the incredibly rich media included in your enhanced eBook, you may experience longer than usual download times. Please be patient while your product is delivered. “Whether consulting, working on projects, or teaching, whenever I need credible, detailed, relevant metrics and insights into the current capabilities and performance of the software engineering profession, I always turn first to Capers Jones’ work. In this important new book, he and Olivier Bonsignour make the hard-headed, bottom-line, economic case, with facts and data, about why software quality is so important. I know I’ll turn to this excellent reference again and again.” —Rex Black, President, RBCS Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Olivier Bonsignour show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value. Using empirical data from hundreds of software organizations, Jones and Bonsignour show how integrated inspection, structural quality measurement, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair. This book will help you Move beyond functional quality to quantify non-functional and structural quality Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO Drive better results from current investments in Quality Assurance and Testing Use quality improvement techniques to stay on schedule and on budget Avoid “hazardous” metrics that lead to poor decisions

Software Methodologies

Author : Capers Jones
Publisher : CRC Press
Page : 544 pages
File Size : 55,6 Mb
Release : 2017-07-06
Category : Computers
ISBN : 9781315314464

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Software Methodologies by Capers Jones Pdf

This comprehensive reference uses a formal and standard evaluation technique to show the strengths and weakness of more than 60 software development methodologies such as agile, DevOps, RUP, Waterfall, TSP, XP and many more. Each methodology is applied to an application of 1000 function points using the Java language. Each methodology produces a characteristic set of results for development schedules, productivity, costs, and quality. The intent of the book is to show readers the optimum kinds of methodologies for the projects they are concerned with and to warn them about counter indications and possible harm from unsuitable methodologies.

Advances and Applications in Model-Driven Engineering

Author : Díaz, Vicente García
Publisher : IGI Global
Page : 426 pages
File Size : 46,8 Mb
Release : 2013-08-31
Category : Computers
ISBN : 9781466644953

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Advances and Applications in Model-Driven Engineering by Díaz, Vicente García Pdf

As organizations and research institutions continue to emphasize model-driven engineering (MDE) as a first-class approach in the software development process of complex systems, the utilization of software in multiple domains and professional networks is becoming increasingly vital. Advances and Applications in Model-Driven Engineering explores this relatively new approach in software development that can increase the level of abstraction of development of tasks. This publication covers the issues of bridging the gaps between various disciplines within software engineering and computer science. Professionals, researchers, and students will discover the most current tools and techniques available in the field to maximize efficiency of model-driven software development.

Software Development Patterns and Antipatterns

Author : Capers Jones
Publisher : CRC Press
Page : 475 pages
File Size : 55,8 Mb
Release : 2021-08-27
Category : Computers
ISBN : 9781000414745

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Software Development Patterns and Antipatterns by Capers Jones Pdf

Software development has been a troubling since it first started. There are seven chronic problems that have plagued it from the beginning: Incomplete and ambiguous user requirements that grow by >2% per month. Major cost and schedule overruns for large applications > 35% higher than planned. Low defect removal efficiency (DRE) Cancelled projects that are not completed: > 30% above 10,000 function points. Poor quality and low reliability after the software is delivered: > 5 bugs per FP. Breach of contract litigation against software outsource vendors. Expensive maintenance and enhancement costs after delivery. These are endemic problems for software executives, software engineers and software customers but they are not insurmountable. In Software Development Patterns and Antipatterns, software engineering and metrics pioneer Capers Jones presents technical solutions for all seven. The solutions involve moving from harmful patterns of software development to effective patterns of software development. The first section of the book examines common software development problems that have been observed in many companies and government agencies. The data on the problems comes from consulting studies, breach of contract lawsuits, and the literature on major software failures. This section considers the factors involved with cost overruns, schedule delays, canceled projects, poor quality, and expensive maintenance after deployment. The second section shows patterns that lead to software success. The data comes from actual companies. The section’s first chapter on Corporate Software Risk Reduction in a Fortune 500 company was based on a major telecom company whose CEO was troubled by repeated software failures. The other chapters in this section deal with methods of achieving excellence, as well as measures that can prove excellence to C-level executives, and with continuing excellence through the maintenance cycle as well as for software development.

Information and Communication Technology for Competitive Strategies (ICTCS 2020)

Author : Amit Joshi,Mufti Mahmud,Roshan G. Ragel,Nileshsingh V. Thakur
Publisher : Springer Nature
Page : 1128 pages
File Size : 53,8 Mb
Release : 2021-07-26
Category : Technology & Engineering
ISBN : 9789811607394

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Information and Communication Technology for Competitive Strategies (ICTCS 2020) by Amit Joshi,Mufti Mahmud,Roshan G. Ragel,Nileshsingh V. Thakur Pdf

This book contains the best selected research papers presented at ICTCS 2020: Fifth International Conference on Information and Communication Technology for Competitive Strategies. The conference was held at Jaipur, Rajasthan, India, during 11–12 December 2020. The book covers state-of-the-art as well as emerging topics pertaining to ICT and effective strategies for its implementation for engineering and managerial applications. This book contains papers mainly focused on ICT for computation, algorithms and data analytics, and IT security.

Controller as Business Manager

Author : James T. Lindell
Publisher : John Wiley & Sons
Page : 336 pages
File Size : 41,5 Mb
Release : 2016-11-14
Category : Business & Economics
ISBN : 9781940235639

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Controller as Business Manager by James T. Lindell Pdf

This publication will help finance and accounting managers understand and apply a critical set of financial and business management skill sets in order to become more integral contributors to the higher level business activities within their organization. With insight and examples the author will lead you through the strategies and thought processes that address key areas such as risk, communications, planning and profitability. The content emphasizes the additional roles that controllers and accounting managers are now playing within their organizations. It will show you a roadmap that can expand your role from a simple internal process / transaction orientation to an external orientation focused on understanding business, industry and macro trends. This book will address: Controllers and accounting managers who are being increasingly called on to assume an enterprise-wide management role in their organizations. Tools and techniques that can have immediate impact. Sufficient business theory to inform, but deliver enough strong practical content to lead to actionable strategies.

Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness

Author : Misra, Harekrishna
Publisher : IGI Global
Page : 344 pages
File Size : 47,8 Mb
Release : 2013-06-30
Category : Computers
ISBN : 9781466642027

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Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness by Misra, Harekrishna Pdf

For organizations operating in a modern business environment, adopting the latest information technologies (IT) is of paramount importance. Organizational decision makers are increasingly interested in IT acquisition, constantly seeking the most advanced solutions in order to give their constituents a distinct competitive advantage. Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness provides leaders and innovators with research and strategies to make the most of their options involving IT and organizational management approaches. This book will serve as a critical resource for leaders, managers, strategists, and other industry professionals who must be prepared to meet the constant changes in the field of information technologies in order to effectively guide their organizations and achieve their respective goals.

Six Sigma Software Development

Author : Christine B. Tayntor
Publisher : CRC Press
Page : 338 pages
File Size : 49,9 Mb
Release : 2014-10-31
Category : Business & Economics
ISBN : 9781420031485

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Six Sigma Software Development by Christine B. Tayntor Pdf

Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that applied these concepts to the system development p

CMMI and Six Sigma

Author : Jeannine M. Siviy,M. Lynn Penn,Robert W. Stoddard
Publisher : Pearson Education
Page : 379 pages
File Size : 44,8 Mb
Release : 2007-12-18
Category : Computers
ISBN : 9780132702362

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CMMI and Six Sigma by Jeannine M. Siviy,M. Lynn Penn,Robert W. Stoddard Pdf

"In this book, I have found answers to key questions and misconceptions about the relationship between Six Sigma and the Capability Maturity Model Integration [CMMI]....Among my key takeaways is that the relationship between Six Sigma and CMMI exemplifies one of the principles of S4/IEE: CMMI provides process infrastructure that is needed to support a successful Six Sigma strategy." —Forrest W. Breyfogle III, CEO, Smarter Solutions, Inc. "Finally, a book that bridges the software and hardware process tool set. To date, there have been hardware and software engineers who for one reason or another have not communicated their process methods. And so, myths formed that convinced the hardware community that CMMI was only for software and likewise convinced the software community that Six Sigma was only for hardware. It is both refreshing and thought provoking to dispel these myths." —Jack Ferguson, Manager, SEI Appraisal Program, Software Engineering Institute CMMI and Six Sigma represent two of the best-known process improvement initiatives. Both are designed to enhance work quality and thereby produce business advantages for an organization. It's a misconception that the two are in competition and cannot be implemented simultaneously. Practitioners originally trained in either CMMI or Six Sigma are now finding that the two initiatives work remarkably well together in the pursuit of their common goal. CMMI® and Six Sigma: Partners in Process Improvement focuses on the synergistic, rather than competitive, implementation of CMMI and Six Sigma—with synergy translating to "faster, better, cheaper" achievement of mission success. Topics range from formation of the value proposition to specific implementation tactics. The authors illustrate how not taking advantage of what both initiatives have to offer puts an organization at risk of sinking time, energy, and money into "inventing" a solution that already exists. Along the way they debunk a few myths about Six Sigma applications in software. While the authors concentrate on the interoperability of Six Sigma and CMMI, they also recognize that organizations rarely implement only these two initiatives. Accordingly, the discussion turns to the emerging realm of "multimodel" process improvement and strategies and tactics that transcend models to help organizations effectively knit together a single unified internal process standard. Whether you work in the defense industry, for a commercial organization, or for a government agency—wherever quality and efficiency matter—you'll find this book to be a valuable resource for bridging process issues across domains and building an improvement strategy that succeeds.

Six Sigma Software Quality Improvement

Author : Vic Nanda,Jeffrey Robinson
Publisher : McGraw Hill Professional
Page : 432 pages
File Size : 49,7 Mb
Release : 2011-03-08
Category : Technology & Engineering
ISBN : 9780071700634

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Six Sigma Software Quality Improvement by Vic Nanda,Jeffrey Robinson Pdf

Proven techniques for improving software and process quality with Six Sigma This practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement. The success stories reveal how: Motorola minimized business risk before changing business-critical applications TCS improved fraud detection for a global bank Infosys improved software development productivity for a large multinational bank IBM reduced help desk escalations and overhead activities EMC improved development productivity Motorola realized significant cost avoidance by streamlining processes and project documentation Xerox achieved high-speed product development Seagate reduced application downtime and improved availability to 99.99% Cisco successfully reinvented its Six Sigma program Convergys injected Six Sigma into the company's DNA Thomson Reuters' Six Sigma program gathered significant momentum in a short time Six Sigma was successfully applied in many other projects for defect reduction, cycle time reduction, productivity improvement, and more

Lean Six Sigma in Service

Author : Sandra L. Furterer
Publisher : CRC Press
Page : 468 pages
File Size : 43,9 Mb
Release : 2016-04-19
Category : Technology & Engineering
ISBN : 1420079107

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Lean Six Sigma in Service by Sandra L. Furterer Pdf

In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable and directly related to and measured by the constantly changing needs of customers. As the breadth and depth of tools available has increased across the integrated Lean Six Sigma landscape, their integrated application has become more complex. Filled with case studies using real-world data, Lean Six Sigma in Service: Applications and Case Studies demonstrates how to integrate a suite of tools to make sense of an unstructured problem and focus on what is critical to customers. Using a clean, clear writing style that is not overly technical, the author describes the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) and Design for Six Sigma IDDOV (Identify-Define-Design-Optimize-Validate) problem solving approaches and how they can be applied to service and transaction-related processes. The case studies illustrate the application of Lean Six Sigma tools to a wide variety of processes and problems including, but not limited to financial process improvement, designing a recruiting process, managing a college’s assets, and improving educational processes. Examples of tools include Pareto analysis, cause and effect analysis, failure mode and effects analysis, statistical process control, SIPOC, process flow charts, project management tools, cost of quality analysis, and Lean tools, such as 5S, 8 wastes, and the 5 whys. Ultimately, the Lean Six Sigma team must show improvement against the metrics that assess customer satisfaction. This book includes strategies for integrating Lean Six Sigma tools into measurable improvement processes and eliminating the root causes of problems. With its inclusion of case studies and an alternative approach to the material, the book provides an instant understanding of how others have successfully applied Lean Six Sigma tools. This understanding then translates into processes that can be applied to any service organization.

Software Engineering Best Practices

Author : Capers Jones
Publisher : McGraw Hill Professional
Page : 608 pages
File Size : 53,5 Mb
Release : 2009-11-05
Category : Computers
ISBN : 9780071621625

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Software Engineering Best Practices by Capers Jones Pdf

Proven techniques for software engineering success This in-depth volume examines software engineering topics that are not covered elsewhere: the question of why software engineering has developed more than 2,500 programming languages; problems with traditional definitions of software quality; and problems with common metrics, "lines of code," and "cost per defect" that violate standard economic assumptions. The book notes that a majority of "new" projects are actually replacements for legacy applications, illustrating that data mining for lost requirements should be a standard practice. Difficult social engineering issues are also covered, such as how to minimize harm from layoffs and downsizing. Software Engineering Best Practices explains how to effectively plan, size, schedule, and manage software projects of all types, using solid engineering procedures. It details proven methods, from initial requirements through 20 years of maintenance. Portions of the book have been extensively reviewed by key engineers from top companies, including IBM, Microsoft, Unisys, and Sony. Manage Agile, hierarchical, matrix, and virtual software development teams Optimize software quality using JAD, OFD, TSP, static analysis, inspections, and other methods with proven success records Use high-speed functional metrics to assess productivity and quality levels Plan optimal organization, from small teams through more than 1,000 personnel