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Author : Cartin
Publisher : Unknown
Page : 348 pages
File Size : 41,5 Mb
Release : 2024-06-23
Category : Electronic
ISBN : 8120316878
Author : Thomas J. Cartin
Publisher : Unknown
Page : 0 pages
File Size : 47,7 Mb
Release : 1999
Category : Business Excellence Model
ISBN : 0873894286
Many organizations are realizing bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Focusing on a systems approach to quality improvement, Cartin presents a holistic method that identifies the needs and expectations of all the key stakeholders.
Author : Thomas J. Cartin
Publisher : Quality Press
Page : 349 pages
File Size : 48,5 Mb
Release : 1999-06-30
Category : Business & Economics
ISBN : 9780873898829
Many organizations have realized bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Chapter topics include the evolution of quality, management by commitment and leadership, customer satisfaction, organization planning, partnerships and strategic alliances, need for a systems approach in process improvement, quality costs, current engineering, and much more. Includes many examples and study questions to make it useful as a business reference or text. Principles and Practices of Organizational Performance is the evolution of the author's best-selling book, Principles and Practices of TQM, certain portions of which have been included in this book. Selected as an Outstanding Academic Title by Choice Magazine, 1999.Benefits: Discusses international quality standards(ISO). Provides an overview of the essentials in quality improvement awards - both national and international.liIncludes a glossary of terms that aid in communicating the language of improvement. Contents: Productivity Fundamentals, Management and Organization Change, Customer Satisfaction and Focus, Employee Empowerment, Quality Planning and Deployment, Quality Systems and Improvement, The New Quality Assurance, Supplier Quality Management, Quality Costs-Old and New, Tools for Continuous Improvement, Quality Standards and Awards, Quality Function Deployment, Design of Experiments
Author : James Robert Evans
Publisher : Cengage Learning
Page : 479 pages
File Size : 51,9 Mb
Release : 2013-04-01
Category : Leadership
ISBN : 1133955924
Presents the basic principles and tools associated with quality and performance excellence through coverage that includes the thinking and practices from the field. This text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories.
Author : Gary V. Sluyter
Publisher : SAGE
Page : 148 pages
File Size : 48,6 Mb
Release : 1998
Category : Business & Economics
ISBN : 0761907513
A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles. In addition to basic theory, it presents procedures for putting quality practices in place, using examples from the field to illuminate points, and including a complete case study to help organizations learn the quality improvement team process. Improving Organizational Performance is an effective tool for improving performance for managers in mental health, human services, and social services.
Author : Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost
Publisher : John Wiley & Sons
Page : 514 pages
File Size : 48,5 Mb
Release : 2009-06-03
Category : Business & Economics
ISBN : 9780470549032
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Author : Marc Helmold,Warda Samara
Publisher : Springer
Page : 198 pages
File Size : 47,8 Mb
Release : 2019-07-13
Category : Business & Economics
ISBN : 9783030205348
This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice. Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on ‘best-in-class’ performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.
Author : Mark L. Blazey,Joel H. Ettinger,Paul L. Grizzell,Linda M. Janczak
Publisher : Unknown
Page : 356 pages
File Size : 53,9 Mb
Release : 2003
Category : Electronic
ISBN : 0873895800
For years, many leading health care organizations have been using the Baldrige Award Criteria to monitor processes, evaluate performance, and guide improvement efforts. Many of these organizations have gained an invaluable insight into the Baldrige criteria through the best-selling Insights to Performance Excellence in Health Care, now updated for 2003. Written by renowned experts and specifically for healthcare organizations, this book simplifies the Baldrige criteria by offering thorough and logical explanations, while providing a clear guide to improving organizational performance. This book presents the criteria and scoring guidelines that can be used as powerful assessment instruments to drive improvement efforts. These tools will help identify organizational strengths and areas in need of improvement, as well as set priorities and design action plans. Includes a bonus CD-ROM with additional information and templates to assist in applying for the award.
Author : Jerry W Gilley,Peter Dean,Laura Bierema
Publisher : Basic Books
Page : 262 pages
File Size : 54,8 Mb
Release : 2008-11-06
Category : Business & Economics
ISBN : 9780786742066
In this book, the authors integrate the three dominant approaches to organizational development-learning, performance, and change-to create a dynamic lens through which to analyze any HRD program or initiative.
Author : James R. Evans
Publisher : South-Western Pub
Page : 502 pages
File Size : 50,7 Mb
Release : 2008
Category : Business & Economics
ISBN : 0324381328
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
Author : Russell T. Westcott
Publisher : Quality Press
Page : 513 pages
File Size : 50,6 Mb
Release : 2013-10-07
Category : Business & Economics
ISBN : 9780873898614
This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
Author : James A. Pershing
Publisher : John Wiley & Sons
Page : 1410 pages
File Size : 42,7 Mb
Release : 2006-05-19
Category : Business & Economics
ISBN : 9780787984458
The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology "If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith "This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization." - Weston McMillan, CPT, manager, training and development, eBay Inc. "An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. "This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, Walgreen Co. "The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off
Author : Darlene Van Tiem,James L. Moseley,Joan C. Dessinger
Publisher : John Wiley & Sons
Page : 706 pages
File Size : 40,6 Mb
Release : 2012-05-01
Category : Business & Economics
ISBN : 9781118025246
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
Author : Brent Braveman
Publisher : F.A. Davis
Page : 1096 pages
File Size : 46,8 Mb
Release : 2022-02-11
Category : Medical
ISBN : 9781719643139
Be prepared to lead, manage, and supervise OTs, OTAs, and interprofessional health care teams. Whatever your role, the practical knowledge and the guidance you’ll find here will help you become a more effective OT practitioner, colleague, and manager. Use evidence to guide your leadership and managerial decision-making. This practical text introduces you to leadership and management theory, research, data, and evidence, and shows you how to apply them! From leadership and supervision to policies, program development, and continuous quality improvement, you’ll find complete coverage of the full range of leadership and managerial functions. Critical-thinking questions, real-life cases, and vignettes build the connections between theory, evidence, and practice. New & Updated! Coverage of the leadership and management content required by the 2018 ACOTE Standards for accredited OT and OTA programs New Chapters! Occupational Therapist-Occupational Therapy Assistant Partnership: Supervision and Collaboration and Surviving and Thriving in High-Demand Settings Expanded! Emphasis on the practical application of theoretical and technical knowledge with additional case studies and vignettes New! “Evidence in Action” feature, offering specific, practical examples of how OT leaders and managers might find and use evidence to answer questions they might encounter New & Updated! Updated information and new content that reflect changes in the social, political, financial, legislative, and professional environments in which OT practitioners operate Revised! More student-friendly approach to make complex concepts easier to understand and apply An evidence-based approach to leadership and management that facilitates decision making An organizational structure that reflects the traditional management functions of planning, organizing and staffing, controlling, and directing Coverage of key management functions, including strategic planning, business knowledge, financial planning, and financial management “Real-Life Management” and “Real-Life Solutions” scenarios that illustrate real-world situations and their resolutions. Case studies and vignettes that demonstrate how to apply leadership and management principles in practice Critical-thinking and multiple-choice questions in each chapter to connect theory and evidence with practice and assess their understanding Text boxes and tables to reinforce and summarize key information Coverage that reflects the challenges of OT managers managing non-OT staff, including interprofessional teams, interprofessional collaborative practice and interprofessional competencies
Author : Prabhu TL
Publisher : Prabhu Thankaraju
Page : 228 pages
File Size : 41,5 Mb
Release : 2020-08-10
Category : Business & Economics
ISBN : 8210379456XXX
✭✭✭ The Management in all business and human organization action is just the act of getting individuals together to achieve wanted objectives. The executives includes arranging, sorting out, staffing, driving or coordinating, and controlling an organization or exertion to achieve an objective. The Principles of Management are the fundamental, hidden variables that structure the establishments of effective administration. Essentials of the management make the association among hypothesis and ideas to genuine practice by indicating how managers and organizations adequately apply the essential standards of the executives.★ ▶ Authority is no different.If you need to be acceptable at something, you must gain it. Chief Fundamentals is a significant, exquisite guide intended to arrange leader basics into a general guide with the goal that pioneers at all levels can control their turn of events and assume responsibility for what they realize they have to do—anytime in their CAREERS.✪ ▶ This course presents a review of how the exercises of an organisation can be figured out how to fulfill the requirements of partners through the financially savvy, operationally proficient and maintainable change of assets into yields. Adopting an interdisciplinary strategy, the authors show the connection among the executives and financial aspects and inside this system present the key zones of the board action. The book clarifies the associations between these zones and gives devices and instruments to effective administration. The book's methodology and substance is pertinent for a wide range of association - private or public sector, service or manufacturing, non-profit, large or small. ✪ 【 Extraordinary recognition can be possible in a matter of minutes—and it doesn't take spending plan busting measures of cash. Following these basic advances will make you an elite head and take your group to another degree of accomplishment. 】 ✦ Standards of Management ideas clarified in a rearranged manner ✦ Essentials and significant standards included ✦ Reasonable methodology for application by business and working experts ✦ Characterize the management in an organization, comprehend its capacities and components ✦ Know the business responsibilities of a manager ✦ Depict instruments that can assist you with exploring your job as a manager ✦ Expertise to oversee employee , team and client relationships ➱ Standards of Management Essentials You Always Wanted To Know plans new managers and pioneers with building blocks of Management . You will figure out how to characterize the Management and how the Management varies at various degrees of an organization.✰ ➲ Principles of Management by Prabhu TL is a well defined textbook which gives fundamental information about administrative capacities in the most composed and helpful manner. The organisation of the book has an administration work approach. In the wake of perusing this book, the students would comprehend what the management is and how it is applied to different capacities over the organisation. ❈