Principles Of Total Quality Third Edition

Author : Vincent K. Omachonu,Joel E. Ross
Publisher : CRC Press
Page : 512 pages
File Size : 45,5 Mb
Release : 2004-05-27
Category : Business & Economics
ISBN : 1574443267

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Principles of Total Quality, Third Edition by Vincent K. Omachonu,Joel E. Ross Pdf

In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Author : Joel E. Ross
Publisher : Routledge
Page : 586 pages
File Size : 55,5 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407779

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : Vincent K. Omachonu,Joel E. Ross
Publisher : CRC Press
Page : 512 pages
File Size : 42,5 Mb
Release : 2004-05-27
Category : Business & Economics
ISBN : 9780203507100

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Principles of Total Quality, Third Edition by Vincent K. Omachonu,Joel E. Ross Pdf

In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Author : Vincent K. Omachonu
Publisher : Unknown
Page : 493 pages
File Size : 44,8 Mb
Release : 2004
Category : Electronic books
ISBN : 6610281149

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Principles of Total Quality by Vincent K. Omachonu Pdf

This third edition of a bestselling text offers the most complete treatment of quality management available. It provides updated coverage of all aspects of the management and implementation of quality. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focu.

Author : Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe
Publisher : Pearson Education India
Page : 520 pages
File Size : 54,9 Mb
Release : 2024-06-11
Category : Electronic
ISBN : 8131764966

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Total Quality Management Revised Edition: For Anna University, 3/e by Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe Pdf

Author : Anonim
Publisher : Pearson Education India
Page : 584 pages
File Size : 40,6 Mb
Release : 2011
Category : Total quality management
ISBN : 8131732274

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Total Quality Management, (Revised Edition) by Anonim Pdf

Author : Joel E. Ross
Publisher : CRC Press
Page : 488 pages
File Size : 48,8 Mb
Release : 1995
Category : Business & Economics
ISBN : UOM:39015033995971

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Total Quality Management by Joel E. Ross Pdf

The bestselling text that swept the country and demonstrated how to develop and apply TQM principles is now fully revised and expanded. It's all here--TQM, benchmarking, productivity, quality and reengineering, the cost of quality, and ISO 9000.

Author : Armand V. Feigenbaum
Publisher : McGraw-Hill
Page : 528 pages
File Size : 53,5 Mb
Release : 1991-01-01
Category : Business & Economics
ISBN : 0071626298

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Total Quality Control, Revised (Fortieth Anniversary Edition) by Armand V. Feigenbaum Pdf

Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.

Author : John S. Oakland
Publisher : Routledge
Page : 489 pages
File Size : 40,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780750657402

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Total Quality Management by John S. Oakland Pdf

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

Author : Dale H. Besterfield
Publisher : Unknown
Page : 640 pages
File Size : 47,7 Mb
Release : 2003
Category : Total quality management
ISBN : 0131228099

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Total Quality Management by Dale H. Besterfield Pdf

Presenting sufficient theory to ensure a sound understanding of basic concepts, this text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.

Author : Poorinma M. Charantimath
Publisher : Pearson Education India
Page : 612 pages
File Size : 55,5 Mb
Release : 2011
Category : Quality control
ISBN : 8131732622

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Total Quality Management by Poorinma M. Charantimath Pdf

Author : Salamah Agung,Dwi Nanto,A. Adrefiza,Aodah Diamah,Ismarita Ramayanti
Publisher : European Alliance for Innovation
Page : 328 pages
File Size : 52,8 Mb
Release : 2020-01-14
Category : Social Science
ISBN : 9781631902192

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ICEMS 2019 by Salamah Agung,Dwi Nanto,A. Adrefiza,Aodah Diamah,Ismarita Ramayanti Pdf

Proceedings of the 5th International Conference on Education in Muslim Society (ICEMS) contain papers from researchers, academicians, teachers, school principals, government agencies, and consultants in various fields of education, social sciences, humanities, Arabic and English linguistics. There were 110 full papers submitted and after reviewed by at least two reviewers, 39 of them are successfully published in the proceedings. The articles were submitted and presented at the 5th ICEMS held by Faculty of Educational Sciences (FITK) supported by Center for Research and Community Service (LP2M) UIN Syarif Hidayatullah Jakarta. The 5th ICEMS centers on the issue of creativity and innovation in teaching and learning, a crucial issue to be discussed to improve the teaching and learning quality which in turn ultimately raise the overall education quality. In the future, the subsequent proceeding would be able to consistently grow into one prestigious annual proceeding by publishing papers from varied different fields of study, particularly in education.

Author : David L. Goetsch
Publisher : Unknown
Page : 886 pages
File Size : 52,9 Mb
Release : 2003
Category : Total quality management
ISBN : 0536709211

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Quality Management by David L. Goetsch Pdf

A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

Author : D.R. Kiran
Publisher : Butterworth-Heinemann
Page : 580 pages
File Size : 54,7 Mb
Release : 2016-10-28
Category : Technology & Engineering
ISBN : 9780128110362

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Total Quality Management by D.R. Kiran Pdf

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations

Author : L. SUGANTHI,ANAND A. SAMUEL
Publisher : PHI Learning Pvt. Ltd.
Page : 378 pages
File Size : 42,7 Mb
Release : 2004-01-01
Category : Business & Economics
ISBN : 9788120326552

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TOTAL QUALITY MANAGEMENT by L. SUGANTHI,ANAND A. SAMUEL Pdf

This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants.