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Putting Things Right by Great Britain. Parliamentary and Health Service Ombudsman Pdf
In 2007-08 the Parliamentary Ombudsman received 7,341 complaints about government departments and a range of other public bodies. Of these, 2,574 were about the Department for Work and Pensions (DWP). This is not surprising given the size and nature of DWP's business, serving as they do over 20 million customers at any one time. It is understandable, even inevitable, that mistakes will happen. What is important is how DWP dealt with the complaints arising from mistakes. Many, but by no means all, of the complaints received could have been resolved much sooner and by DWP themselves, if the complaint handling had been more customer focused. This report contains an anonymised digest of selected cases, highlighting poor information, delays, poor record-keeping, poor communication. Local resolution of complains should be the most efficient way to secure an appropriate outcome. It is hoped the report will encourage DWP to seek ways to improve the service they provide to citizens.
40 reflections exploring how the writings of Julian of Norwich can provide comfort and support for even the most extreme need. They open up her central themes - suffering, overcoming evil, the faithfulness of God - and relate them to the challenges we encounter today. Ideal for personal reading during Lent, for a retreat, or for group reflection.
A Concordance of the Qur'an by Hanna E. Kassis Pdf
From the Foreword This Concordance of the Qur'an in English satisfies a paramount need of those—and there are millions of them—who have no command of the Arabic language and yet desire to understand the Qur'an. The benefit derivable from English translations of the Sacred Book is, in principle, limited because, first, the Qur'an is not a "book" but a collection of passages revealed to Muhammad over a period of about twenty-three years and, second, because the Qur'an is not really translatable. This does not mean that the Qur'an should not be translated. It does mean that translations lose much in tone and nuance, let alone the incommunicable beauty, grandeur, and grace of the original. . . . The main distinction of Hana Kassis's concordance, in my view, is that it utilizes the semantic structure of Arabic vocabulary itself in revealing the meaning of the Qur'an on any given issue, point or concept. A reader who looks in the index of this concordance for a word which he has encountered in reading an English translation of the Qur'an—the word pride, for example—is directed immediately to the roots of the Arabic, Qur'anic terms for pride. At tne entries for these Arabic roots, all the derivative forms are shown, and the verses of the Qur'an in which they appear are there listed in translation. . . . I am confident that any person who is sincerely interested in understanding the Qur'an and appreciating the nuances of its diction and shades of its meaning can satisfy his need more fully with this book than in any way short of developing a real command over the Arabic language itself. —Fazlur Rahman, Professor of Islamic Thought, University of Chicago
Lewis and Buchan: Clinical Negligence – A Practical Guide by Andrew Buchan Pdf
Professional negligence cases are a minefield and clinical negligence cases are no exception. Providing invaluable advice from the leading experts in the field for each stage in a claim for clinical negligence. Full analysis of the relevant governing procedures and principles is provided, plus issues of funding and costs, including complaints procedures and procedures in the Court of Protection, as well as the interplay with human rights and the role of expert witnesses. The Eighth Edition ensures that practitioners maintain a progressive edge by providing useful precedents such as the latest model directions, instructions for experts and draft agendas for experts. It contains a new chapter on product liability and a separate Welsh chapter. It also includes coverage of the more than 250 reported cases concerning clinical negligence since the last edition. This includes: 2 in the Supreme Court 36 in the Court of Appeal - Civil Division 226 in the Queen's Bench Division 20+ in the county courts These cases cover a wide range of subjects from causation and breach of duty through to specifics relating to life expectancy and wrongful birth. An invaluable resource for all those involved in clinical negligence cases including personal injury and medical law solicitors, barristers and the judiciary. Medical doctors and legal advisors in NHS trusts will also find this a helpful guide. “This is a first class book, which provides a scholarly account of clinical negligence law”. Journal of Professional Negligence (Review of a previous edition)
A Commentary on Genesis (Chapters 1-25) by David Pawson Pdf
Genesis is the beginning of the Bible but it has got the beginning of everything else in it. Here is the beginning of the universe; the beginning of history; the beginning of the human race; the beginning of marriage and family life; the beginning of government and civilisation; the beginning of the arts; the beginning of music; the beginning of sin and the beginning of death. The book of Genesis begins with the living God and it ends with a dead man, and the last words in this book are “in a coffin”. That, in a sense, sums up the message of the book. History began with the living God but it very soon became about a dead man, and the tragic story of Genesis tells us about that. You will never answer the biggest questions in life unless you can go back to the beginning. It provides the clue to such questions as: “Where did the world come from? Why am I here? What is life all about? Is there any purpose at all?” You have to go back to the beginning to find the answers. Therefore, the book of Genesis is a thrilling book; it gives you the answers to such questions.
DigiCat Publishing presents to you this special edition of "The Put-Em-Rights" by Enid Blyton. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.
Restorative Justice - The Empowerment Model presents a powerful challenge to many current accounts of the criminal justice system. Charles Barton gives a clear and insightful analysis of current restorative justice philosophy and theory. He uses a unifying and overarching principle of empowerment to provide a distinct conceptual framework for restorative justice theory and practice. He puts forward a step-by-step implementation process, which includes restorative meeting facilitation, complete with seating plans and scripted prompts for mediators, keepers, and facilitators. There will also be two sample role plays in the book and additionally there will be four complete role plays available on our website, closer to publication. Barton emphasises the importance of each participant in a restorative justice meeting - the victims, offenders and their supporters as well as professionals such as police, social workers and legal advocates. Successful programs must consistently and reliably achieve maximally restorative outcomes for all of them. Practitioners need always keep this objective in mind.. Barton's book will strengthen their comprehension and facilitate application of the practical process.
A Consuming Passion by Christopher Date,Ron Highfield Pdf
This diverse collection of essays in honor of Edward William Fudge explores the topics of hell and immortality, for which Fudge has been widely known through his magnum opus, The Fire That Consumes. Most Christians believe people will live and suffer in hell forever, but Fudge defends a view known historically as "conditional immortality." He and a growing minority of Christians believe God will grant immortality only to those who meet the condition of being united with Christ on the Last Day, while those who do not will perish forever. Although Christians sharing Fudge's view have defended it both before and after him, conditionalists today still point to The Fire That Consumes as the seminal treatment of the topic. In July 2014, Christians from around the world gathered at the inaugural Rethinking Hell conference, to celebrate Fudge's life and work and to discuss the nature of hell in an open and respectful forum. This volume contains most of the essays presented at that conference, and several others volunteered by conditionalists since then, as a gift to Fudge for the tremendous impact he has had on them, and for the continued work he does for God's kingdom.
This book considers the phenomenon of soft law employed by domestic public authorities. Lawyers have long understood that public authorities are able to issue certain communications in a way that causes them to be treated like law, even though these are neither legislation nor subordinate legislation. Importantly for soft law as a regulatory tool, people tend to treat soft law as binding even though public authorities know that it is not. It follows that soft law's 'binding' effects do not apply equally between the public authority and those to whom it is directed. Consequently, soft law is both highly effective as a means of regulation, and inherently risky for those who are regulated by it. Rather than considering soft law as a form of regulation, this book examines the possible remedies when a public authority breaches its own soft law upon which people have relied, thereby suffering loss. It considers judicial review remedies, modes of compensation which are not based upon a finding of invalidity, namely tort and equity, and 'soft' challenges outside the scope of the courts, such as through the Ombudsman or by seeking an ex gratia payment.
The Ministry of Fasting by Zacharias Tanee Fomum Pdf
The earnest intercessor and serious spiritual warrior will want to read this book. About this book, Dr. Lester Sumrall in his Forward writes: "Many have written concerning fasting. Few have experienced extended fasts several times per year from forty-eight hours per week and from twenty-one to forty days' duration with such results as Dr. Fomum and believers in some of the Churches in Cameroon.... The reader of The Ministry of Fasting is caught up in the reality of fasting unto the Lord.... Along with Bible characters, the Church fathers from Savanarola, Martin Luther, Knox, Wesley, Jonathan Edwards, and modern Church leaders, both living and dead, are cited as exemplary among those who valued fasting unto victory in Christ.... Dr. Fomum explores - the aspects of fasting, - interference of spirits, and - the different reasons to fast: - for deliverance, - for ministering unto the Lord, and - for mourning... He helps one with - preparations for fasting, - how to intercede while fasting, - how to break a fast, - what to do after a fast, and - how to maintain the results of a fast. The book is written, as the others of his books, in a teachable, expanded outline format. The earnest intercessor and serious spiritual warrior will want to read this book." In fact, even if you fear fasting, this book will help you to start this vital Christian discipline.
The Toxic Classroom offers a wide-ranging look at education today and explores in detail the pressures children experience as a result of constant change, digital technology and political interference. Beginning with what it is like to be a child in the classroom, the book goes on to provide a detailed analysis of the curriculum, assessment and accountability, school structures, educating for global citizenship and the plethora of social issues schools are now expected to solve. Written from the perspective of a successful headteacher with over 30 years' teaching experience, the book considers what needs to be done to put things right and outlines a more equitable and effective school system. Each chapter outlines the steps schools can implement immediately and the longer-term policy changes that are needed de-toxify the classroom and facilitate a genuine love of learning. Offering a challenging yet compelling argument for putting education back into the hands of teachers, this book will be of great interest both to the general reader and to those working within education such as teachers and professionals who wish to improve the ways in which children learn and develop.
The Return of Stephen Gold’s Breaking Law by Stephen Gold Pdf
Written by Stephen Gold, a civil and family judge, legal broadcaster and journalist, this self-help best-seller has been significantly expanded with over 25 new chapters added to make this a 77 chapter bumper second edition covering even more of the legal problems we may all encounter at some time in our lives. So whoever you are – litigant in person, consumer or business owner and you can even be a professional lawyer or legal trainee to derive benefit from the book - you will find entertaining and enormously practical advice, written in straightforward language, direct from the judge’s pen to help you succeed in your dispute - or at least lose well. Been overcharged at a supermarket? Overlooked in a relative’s will? Sold duff goods? Sued for repossession by mortgage lender or landlord? Threatened by being left penniless after a divorce? You can find help here. But now in this second edition, you will also be armed to challenge that parking ticket, cope with a speeding or drink-drive prosecution, get your money back on a Covid cancelled holiday, resist excessive service charges from your landlord and much, much more. And Breaking Law Iooks like being the first book available to cover the new no-fault divorce laws that are due to come into force in April 2022. But Stephen does much more than explain rights. He takes you through how to behave in court (including how to cross-examine) whether it’s a face-to-face or remote hearing. And the book is full of templates: letters to help you win without a court case; documents you can use if the dispute goes to court; and documents such as the change your name deed, the cohabitation agreement, the pre-nuptial agreement, the anti-gazumping agreement, the no-sex agreement and the longest will in the world from which you can chose who inherits and who doesn’t. Throughout, Stephen’s advice is illuminated by tales of how his own disputes with a myriad of businesses have gone. No disputes with the twins Ron and Reg Kray, though. He was their lawyer and there’s a fascinating account of his professional relationship with them and his discovery of what became of Ron’s brain. If you do think you need a lawyer, Stephen provides plenty of ideas of how to get legal advice before handing over any money along with how to source professional help in and out of courts and tribunals for those who cannot afford legal fees (and who can?!). From the moment you get out of bed, you could suddenly find yourself needing this book. So don’t wait till the worst happens, get a copy and keep it handy like thousands of others have done over the last five years.
Everything Happens for a Reason by Katie Allen Pdf
When Rachel's baby is stillborn, she becomes obsessed with the idea that saving a stranger's life months earlier is to blame. An unforgettable, heart-wrenching, warm and funny debut... 'Emotionally engaging, witty, clever and wonderfully satisfying' Daily Express 'A stunning debut ... a wise, moving, and thought-provoking novel' Susan Elliot Wright, author of The Flight of Cornelia Blackwood 'A heartbreaking, deeply moving and wonderfully witty tale, which celebrates all it means to be human' Isabelle Broom, author of The Getaway –––––––––––––– Mum-to-be Rachel did everything right, but it all went wrong. Her son, Luke, was stillborn and she finds herself on maternity leave without a baby, trying to make sense of her loss. When a misguided well-wisher tells her that "everything happens for a reason", she becomes obsessed with finding that reason, driven by grief and convinced that she is somehow to blame. She remembers that on the day she discovered her pregnancy, she'd stopped a man from jumping in front of a train, and she's now certain that saving his life cost her the life of her son. Desperate to find him, she enlists an unlikely ally in Lola, an Underground worker, and Lola's seven-year-old daughter, Josephine, and eventually tracks him down, with completely unexpected results... Both a heart-wrenchingly poignant portrait of grief and a gloriously uplifting and disarmingly funny story of a young woman's determination, Everything Happens for a Reason is a bittersweet, life- affirming read and, quite simply, unforgettable. –––––––––––––– 'A beautiful novel, bursting with raw emotional honesty and authenticity' Gill Paul, author of The Secret Wife 'So affecting. Profoundly sad. Funny. I just loved it' Louise Beech, author of This Is How We Are Human 'Darkly funny, yet poignant and moving ... Rachel's quest to find out if everything happens for a reason is both heartbreaking and heartwarming' Anna Bell, author of In Case You Missed It 'Some books teach you, others touch your soul, then there are books like this one that bury deep and create a home in your heart' Emma-Claire Wilson, Glass House Magazine 'A triumph ... a book of hope and ambition and making sense of the world, a tale of acting spontaneously, living in the moment and throwing caution to the wind' Isabella May, author of Oh! What a Pavlova 'An incredibly important and beautifully written book. Bittersweet and brave, it will keep you both laughing and crying until the last page' Kate Ford, actress, Coronation Street 'The perfect mix of clever, funny and intensely moving' Cari Rosen, author of Secret Diary of a New Mum Aged 43 ¼ 'A heart-wrenching, soul-lifting read about loss and redemption in unlikely places' Eve Smith, author of The Waiting Rooms 'Read it and weep but also, incredibly, find moments to laugh and to know there is life after death' Julia Hobsbawm, author of The Simplicity Principle 'Simultaneously devastating and hilarious' Clare Allan, author of Poppy Shakespeare 'A memorable, poetic read ... The writing reminded me of Eleanor Oliphant' Becky Fleetwood, author of the Chroma series ‘Quirky yet insightful, bright yet wistful, amusing yet emotional … full of contradictions that fuse into the most surprising, moving, and beautiful novel’ LoveReading For fans of Jonas Jonasson, Matt Haig, Graeme Simsion and Rachel Joyce.
Author : Trudie du Toit, Ben du Toit Publisher : Pearson South Africa Page : 248 pages File Size : 52,8 Mb Release : 2007 Category : Home economics ISBN : 1868918254