Quality Analysis Of Child Care Services Using Servqual And Study On Factors Effecting Intent To Recommend To Others And To Re Use
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The Korea Institute for Health and Social Affairs (South Korea)
Author : The Korea Institute for Health and Social Affairs (South Korea) Publisher : 길잡이미디어 Page : 49 pages File Size : 42,5 Mb Release : 2014-10-29 Category : Child care ISBN : 9788968271373
Quality Analysis of Child Care Services using SERVQUAL and Study on Factors Effecting Intent to Recommend to Others and to Re-use by The Korea Institute for Health and Social Affairs (South Korea) Pdf
CHAPTER 1 Introduction CHAPTER 2 Study Methods 1. Analysis Material and Target 2. Evaluation indexes of child care service by using SERVQUAL instrument 3. Analysis Methods CHAPTER 3 Analysis Result 1. Gap analysis of expectation level and satisfaction level 2. Analysis of an intent to re-use and an intent to recommend to others CHAPTER 4 Conclusion Reference
Gillian Doherty,University of Guelph. Centre for Families, Work and Well-Being
Author : Gillian Doherty,University of Guelph. Centre for Families, Work and Well-Being Publisher : Guelph, Ont. : Centre for Families, Work and Well-Being, University of Guelph Page : 198 pages File Size : 40,8 Mb Release : 2000 Category : Family day care ISBN : 0889555060
You Bet I Care! by Gillian Doherty,University of Guelph. Centre for Families, Work and Well-Being Pdf
Canadian experts in diverse fields as well as people concerned about social justice and cohesion have identified quality child care as a crucial component in addressing a variety of broad societal goals. This study explored the relationships between quality in Canadian family child care homes and: provider characteristics and attitudes about family child care provision; provider income levels and working conditions; and the provider's use of support services, networking with other providers, and professional development opportunities. Data were collected from 231 regulated family child care providers across 6 Canadian provinces and 1 territory, followed by observations in each provider's home. Data analysis focused on identifying the critical factors that predict the level of quality in a family child care home. Findings suggest that physically safe environments with caring, supportive adults are the norm in a majority of family child care homes. However, only just over one third of child care homes provided care that would stimulate children's development. Key variables that predicted family child care home quality as indicated by the score on the Family Day Care Rating Scale were the provider's highest level of education in any subject, provider completion of a formal family child care-specific training course, provider networking with others through an organized association, provider's gross family child care income from the previous year, age of the youngest child present, and the provider's attitude about family child care provision. Findings suggest that methods to support and encourage quality should include recruiting well-educated individuals to the field, providing family child care-specific training, supporting development of networking organizations, developing strategies to enhance provider compensation, providing extra supports for people providing infant care, and promoting and recognizing family child care as a socially important and enjoyable career option. (Eleven appendices include an overview of research on the relation of family child care quality to child development outcomes, an overview of family child care requirements, data collection instruments, and a delineation of the predictor variables used in the analysis. Contains 131 references.) (KB)
Index to Theses with Abstracts Accepted for Higher Degrees by the Universities of Great Britain and Ireland and the Council for National Academic Awards by Anonim Pdf
Childcare patterns of preschool children have changed recently. In the past, mothers were supposed to take care of the children full-time and fathers were the wage earners. Non-parental care was hardly used. Nowadays, a growing number of women do not stop working after the birth of a child. The use of non-parental care has increased and the role of the father is becoming part of the child care discussion. As a result of these changes, child care patterns are much more varied than they used to be. This book discusses child care choices of parents with preschool children. The focus is on child care decisions tha t are related to the labor force participation of the parents. Contrary to much previous research, fathers are considered as a child care alternative, next to mothers, and non-parental care givers. The effects of several circumstances, such as the parents' income, the availability and quality of non-parental care and the non-parental care providers are studied on the basis of a survey of two-parent families with preschool children.
Gordon Cleveland,Michael Krashinsky,University of Toronto. Childcare Resource and Research Unit
Author : Gordon Cleveland,Michael Krashinsky,University of Toronto. Childcare Resource and Research Unit Publisher : Childcare Resource & Research Unit, University of Toronto Page : 100 pages File Size : 45,7 Mb Release : 1998 Category : Day care centers ISBN : 1896051030
The Benefits and Costs of Good Child Care by Gordon Cleveland,Michael Krashinsky,University of Toronto. Childcare Resource and Research Unit Pdf
This report details an assessment of the economic impact of a major investment of public money in good quality child care for Canadian children 2 to 5 years of age. Chapter 1 provides an extended discussion of the background and techniques of economic analysis used to make judgments about the economic benefits and costs of child care. Chapter 2 reviews evidence concerning the developmental and educational impacts of child care on young children. Chapter 3 presents and analyzes evidence concerning the economic impacts of child care on mothers' participation in the labor force in particular, and on family life in general. Chapter 4 considers the economy-wide employment effects and the macroeconomic effects of potential child care programs. Chapter 5 calculates, using a variety of approximation techniques, the value of the benefits and the costs of a program of high quality child care for all preschoolers. Chapter 6 presents the conclusions, which note that the incremental benefits of the identified changes to child care arrangements in Canada amount to approximately two dollars for every dollar of cost to the public purse. The report argues that society has the responsibility to care for preschool and school-age children, and to provide parental leave from work. Appendices include, "Problems with Studies on Child Development" and "Methodology of Costs and Benefits Calculation." (Contains approximately 200 references.) (KB)
Institute of Medicine,National Research Council,Division of Behavioral and Social Sciences and Education,Board on Children, Youth, and Families
Author : Institute of Medicine,National Research Council,Division of Behavioral and Social Sciences and Education,Board on Children, Youth, and Families Publisher : National Academies Press Page : 68 pages File Size : 51,9 Mb Release : 2001-08-12 Category : Social Science ISBN : 9780309075763
Getting to Positive Outcomes for Children in Child Care by Institute of Medicine,National Research Council,Division of Behavioral and Social Sciences and Education,Board on Children, Youth, and Families Pdf
As a result of the heightened public and political attention and the movement toward standards and accountability, performance measurement has emerged as an important concern in the early childhood care and education field. At the request of the Department of Health and Human Services' Administration for Children and Families, the Board on Children, Youth, and Families convened two workshops to learn from existing efforts to develop performance measures for early childhood care and education, to consider what would be involved in developing and implementing an effective performance measurement system for this field, and to delineate some critical next steps for moving such an effort forward.
Family Child Care Program Quality Review Instrument by California. State Department of Education Pdf
This program quality review instrument was designed for use in determining the quality of California's family day care programs in terms of seven functional components. These components included: (1) philosophy, goals, and objectives; (2) administration; (3) identification of the child's and family's needs; (4) home environment; (5) parent education and involvement; (6) community resources and involvement; and (7) program evaluation. The instrument specified for each functional component indicators and items which reviewers could check depending on whether the requirements of the functional component had been met. Verification of the presence and effectiveness of an indicator or item was made through documentation, observation, interview, or a combination of these methods. The instrument used was also designed to be used in self-review, as a teaching tool, and as the basis of planning for program improvement. Programs were rated excellent, good, adequate, or inadequate; if rated inadequate, programs must submit an improvement plan within 30 days of the review. (RH)
Author : Canada. Task Force on Child Care Publisher : Status of Women Canada Page : 268 pages File Size : 51,5 Mb Release : 1985 Category : Family & Relationships ISBN : STANFORD:36105040586583
Canadian National Child Care Study by Donna S. Lero,Margot Shields,Statistics Canada,Canada. Health and Welfare Canada Pdf
This publication is the first in a series of reports being published by Statistics Canada in collaboration with Health and Welfare Canada and the National Day Care Research Network. This report provides a history of the study, its goals and objectives, and detailed information about the 1988 National Child Care Survey.
The Study of Children in Family Child Care and Relative Care by Ellen Galinsky Pdf
"... A study of 820 mothers and 225 of their children in the homes of 226 providers [of family day care] in three communities: San Fernando/Los Angeles, California; Dallas/Fort Worth, Texas; and Charlotte, North Carolina"--Executive summary, p. 1.
