Reference Librarianship

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Reference Librarianship & Justice

Author : Kate Adler,Ian Beilin,Eamon Tewell
Publisher : Unknown
Page : 315 pages
File Size : 40,8 Mb
Release : 2018
Category : Language Arts & Disciplines
ISBN : 163400051X

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Reference Librarianship & Justice by Kate Adler,Ian Beilin,Eamon Tewell Pdf

"Explores the praxis, history and practice of reference librarianship in the context of social justice"--

Reference Librarianship

Author : Peter Sprenkle,Charles R Anderson
Publisher : Routledge
Page : 220 pages
File Size : 40,6 Mb
Release : 2013-04-03
Category : Education
ISBN : 9781136440113

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Reference Librarianship by Peter Sprenkle,Charles R Anderson Pdf

A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the “trenches” at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction—no matter how mundane or absurd—to demonstrate not only how advances in technology have affected the reference librarian’s job, but how the public’s expectations have changed, as well. The book also includes observations by a now-retired reference librarian on the current state of the field based on these unedited interactions. Over the past two decades, the job of reference librarian has seen many changes. But in many ways, reference desk work hasn’t changed a bit, with its mix of odd, humorous, routine, and ridiculous requests that capture what it’s like to deal with patrons day after day. Reference Librarianship paints a clear picture of the field for library school students, provides emotional and philosophical support to practitioners, and reminds library administrators of what life was like on the “front lines.” A sampling of the daily transactions documented in Reference Librarianship: Monday, May 19, 2003: pencil pencil network down I tell people that I can’t sign them up for an Internet terminal because the network is down and they just stand there, staring into space One of them asks for three days worth of newspapers microfiche machine explanation Sorry, Sir, the network is still down (multiply by twenty and insert randomly into the remainder of the day) magic tricks, but he pretty much knew where they were One of our large interior plate glass windows shattered. No one was hurt and it made a fascinating noise, like a crystal waterfall landing on soil. “Books on prostitution, you know—whores?” Someone from the County called to ask if any criminal activity had occurred on a particular street. Someone else referred her to us. She was dubious—with good reason. “Math puzzles.” Okay. I show him the books. “Just math.” Certainly. I show him the books. “I need them in Spanish.” Grrr ... Reference Librarianship is an enlightening, educational, and entertaining look at the real world of reference desk work. It’s an essential read for reference librarians (both public and academic), library administrators, and library school students, as well as anyone who works with the public.

Making Sense of Business Reference

Author : Celia Ross
Publisher : American Library Association
Page : 265 pages
File Size : 51,5 Mb
Release : 2020-07-15
Category : Language Arts & Disciplines
ISBN : 9780838919422

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Making Sense of Business Reference by Celia Ross Pdf

This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.

Reference and Information Services

Author : Kay Ann Cassell,Uma Hiremath
Publisher : American Library Association
Page : 532 pages
File Size : 52,6 Mb
Release : 2013
Category : Language Arts & Disciplines
ISBN : 9781555708597

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Reference and Information Services by Kay Ann Cassell,Uma Hiremath Pdf

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Reading and the Reference Librarian

Author : Juris Dilevko,Lisa Gottlieb
Publisher : McFarland
Page : 271 pages
File Size : 50,6 Mb
Release : 2014-10-16
Category : Language Arts & Disciplines
ISBN : 9780786480456

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Reading and the Reference Librarian by Juris Dilevko,Lisa Gottlieb Pdf

Reference librarians are no longer expected to know much about the information they find; they are merely expected to find it. Technological competency rather than knowledge has become the order of the day. In many respects, reference service has become a matter of typing search terms into a library's online catalog or a web search engine and providing the patron with the results of the search. Calling for a re-intellectualization of reference librarianship, this book suggests another approach to providing quality reference service--reading. The authors surveyed both academic reference librarians and public library reference personnel in the United States and Canada about their reading habits. From the 950 responses, the authors present findings about the extent to which librarians read newspapers, periodicals, fiction and nonfiction, and recount and analyze stories about how reading has made them better librarians. The authors also report that North American professors in the humanities and social sciences believe that the best reference librarians are those who have wide-ranging, subject-based knowledge as opposed to the type of process-based, functional knowledge that is increasingly dominating the curricula of many Library and Information Science programs.

The Reference Librarian and Implications of Mediation

Author : M. Keith Ewing,Robert Hauptman
Publisher : Routledge
Page : 264 pages
File Size : 49,9 Mb
Release : 2019-12-05
Category : Language Arts & Disciplines
ISBN : 9781000759143

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The Reference Librarian and Implications of Mediation by M. Keith Ewing,Robert Hauptman Pdf

This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.

Continuing Education of Reference Librarians

Author : Bill Katz
Publisher : Routledge
Page : 215 pages
File Size : 48,9 Mb
Release : 2019-12-06
Category : Language Arts & Disciplines
ISBN : 9781000757736

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Continuing Education of Reference Librarians by Bill Katz Pdf

This book, first published in 1990, addresses the concerns of librarians that they must be informed and educated in order to excel in their work. It focuses on specific types of training for librarians. Authorities explain pioneering programs in California and Maryland which deal with teaching basic reference tools to beginning librarians and paraprofessionals. They also discuss the role of multitype networks in continuing education as the most cost and time efficient means available today, and the use of self-directed contract learning as a method that requires long-term planning and rewards in contrast to the immediate results of a short-term plan of education. The management perspective of continuing education is also included. Working library directors offer their observations on sound, inspirational approaches to continuing education. They also examine the critical role department heads play as mentor to beginning reference librarians.

Continuing Education of Reference Librarians

Author : William A. Katz
Publisher : Psychology Press
Page : 296 pages
File Size : 45,5 Mb
Release : 1990
Category : Librarians
ISBN : 1560240202

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Continuing Education of Reference Librarians by William A. Katz Pdf

Here is a crucial book on the neglected issue of continuing education of reference librarians. For librarians seeking to enhance and maintain a high level of quality reference work and for managers who must assure that their staffs receive the basics in continuing education, this is essential reading. Continuing Education of Reference Librarians addresses the concerns of all librarians that they must be informed and educated in order to excel in their work. In the first several chapters of this comprehensive volume, on-the-job librarians focus on the increased need for nontraditional approaches to continuing education and training of reference staff. They offer practical ways of making additional training both useful and relatively easy to carry out within the library setting. Teachers of reference offer suggestions for contending with current formal courses, and they also examine the responsibilities of not only the reference librarian but also the bibliographer and faculty member in staying abreast of current trends. Also in this broad-based look at continuing education is a list of critical skills most librarians expect of their reference people, including reference interview techniques, mastery of basic reference sources, and an understanding of new technologies; a review of the most revolutionary change in teaching reference librarianship in the last 100 years--the online search; and a discussion on ethics, including the need for librarians to be aware of the basic documents of the American Library Association, and more importantly, the need to treat all library users equally, in terms of access and service, regardless of status and personal prejudice. Continuing Education of Reference Librarians focuses on specific types of training for librarians. Authorities explain pioneering programs in California and Maryland which deal with teaching basic reference tools to beginning librarians and paraprofessionals. They also discuss the role of multitype networks in continuing education as the most cost and time efficient means available today, and the use of self-directed contract learning as a method that requires long-term planning and rewards in contrast to the immediate results of a short-term plan of education. The management perspective of continuing education is also included. Working library directors offer their observations on sound, inspirational approaches to continuing education. They also examine the critical role department heads play as mentor to beginning reference librarians.

Harrod's Librarians' Glossary and Reference Book

Author : Ray Prytherch
Publisher : Routledge
Page : 768 pages
File Size : 55,9 Mb
Release : 2016-04-15
Category : Language Arts & Disciplines
ISBN : 9781317123613

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Harrod's Librarians' Glossary and Reference Book by Ray Prytherch Pdf

Listing over 10,000 entries, Harrod's Librarians' Glossary and Reference Book spans everything from traditional printing terms to search engines and from book formats to URLs. Revisions for this tenth edition have centred in particular on the Information Society and its ramifications, on the general shift towards electronic resources, and on e-commerce, e-learning and e-government, whilst at the same time maintaining key areas predating the IT revolution. Web terminology, URLs and IT terms have been checked and updated, and coverage of terms relating to digitization and digital resources, portals, multimedia and electronic products has been revised or expanded as necessary. Harrod's Glossary now includes Knowledge Management terms, and this edition has also focused on developments in the field of intellectual property, copyright, patents, privacy and piracy. It gives wide international coverage of names, addresses and URLs of major libraries and other important organizations in the information sector, of professional associations, fellowships, networks, government bodies, projects and programmes, consortia and institutions, influential reports and other key publications. Entries are included on classification and file coding, on records management and archiving and on both the latest and the most enduring aspects of library and information skills. Even with the Web at your fingertips Harrod's Librarians' Glossary and Reference Book remains a quicker reference for explaining specialist terms, jargon and acronyms, and for finding the URLs you need, whether you are working in a print-based or digital library, in archiving, records management, conservation, bookselling or publishing.

Opportunities for Reference Services

Author : William A. Katz
Publisher : Psychology Press
Page : 234 pages
File Size : 50,6 Mb
Release : 1991
Category : Readers' advisory services
ISBN : 1560241373

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Opportunities for Reference Services by William A. Katz Pdf

Here is a refreshing new book that takes a unique look at the many aspects of reference librarianship. Written by reference librarians for reference librarians, this new volume explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession. Opportunities for Reference Librarians addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. The fascinating anecdotes and encouraging discussions will be invaluable to reference library professionals for years to come. This important book covers a wide variety of topics of interest to reference librarians. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’roles so they can assist people in using these systems.

Providing Reference Services

Author : John Gottfried,Katherine Pennavaria
Publisher : Rowman & Littlefield
Page : 169 pages
File Size : 50,8 Mb
Release : 2017-05-19
Category : Language Arts & Disciplines
ISBN : 9781442279124

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Providing Reference Services by John Gottfried,Katherine Pennavaria Pdf

Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: Reference services: basic information and background Reference resources and tutorials Organizing and providing services Staffing and performance management Forming helpful partnerships (internal and external) The future of reference Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.

The Reference Librarian and Implications of Mediation

Author : Melvin Keith Ewing,Robert Hauptman
Publisher : Psychology Press
Page : 214 pages
File Size : 42,6 Mb
Release : 1992
Category : Language Arts & Disciplines
ISBN : 156024318X

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The Reference Librarian and Implications of Mediation by Melvin Keith Ewing,Robert Hauptman Pdf

This informative volume is filled with valuable insights on the reference librarian's role as a connecting link between information seekers and the resources that provide answers to their questions. The Reference Librarian and Implications of Mediation helps librarians become successful mediators by teaching them the best approaches to providing resolutions or guidance to the appropriate resources. Chapters focusing on reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and nontraditional patrons teach librarians how to become more effective mediators. This provocative book encourages librarians to go beyond merely providing answers or resources to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place. A broad selection of chapters interpret mediation and explore diverse topics including traditional mediation, the impact of information technologies, the need for a human context, and an increasingly diverse group of library patrons requiring mediation services. The Reference Librarian and Implications of Mediation shows librarians how to develop a full understanding of an inquiry, ferret out what a client really needs, and ultimately pursue an appropriate response. Specific chapters cover a wealth of mediation topics including: a call for a return to client-oriented mediation electronic reference services information paraprofessionals the academic librarian's role in the educational process relationship between composition teachers and reference librarians predicting mediation accuracy from user impressions the influence of a shrinking information economy academic librarians and mediation in controversial scholarly communication

Fundamentals of Managing Reference Collections

Author : Carol A. Singer
Publisher : American Library Association
Page : 187 pages
File Size : 42,6 Mb
Release : 2012-06-21
Category : Language Arts & Disciplines
ISBN : 9780838911532

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Fundamentals of Managing Reference Collections by Carol A. Singer Pdf

This important new book will help librarians make better reference decisions, aligned to customer needs and expectations, especially significant with today’s limited budgets.

New Directions in Reference

Author : Byron Anderson,Paul T. Webb
Publisher : Routledge
Page : 167 pages
File Size : 45,8 Mb
Release : 2006
Category : Language Arts & Disciplines
ISBN : 9780789030887

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New Directions in Reference by Byron Anderson,Paul T. Webb Pdf

Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book's contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-service interlibrary loan, e-mail reference, and copyright law.

Numeric Data Services and Sources for the General Reference Librarian

Author : Lynda Kellam,Katharin Peter
Publisher : Elsevier
Page : 248 pages
File Size : 51,5 Mb
Release : 2011-05-26
Category : Language Arts & Disciplines
ISBN : 9781780632599

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Numeric Data Services and Sources for the General Reference Librarian by Lynda Kellam,Katharin Peter Pdf

The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau’s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries. Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries have recognized the need to provide numeric data services and support. This guidebook serves as a primer to developing and supporting social science statistical and numerical data sources in the academic library. It provides strategies for the establishment of data services and offers short descriptions of the essential sources of free and commercial social science statistical and numeric data. Finally, it discusses the future of numeric data services, including the integration of statistics and data into library instruction and the use of Web 2.0 tools to visualize data. Written for a general reference audience with little knowledge of data services and sources who would like to incorporate support into their general reference practice Combines information on establishing data services with an introduction to available statistical and numeric data sources Provides insight into the integration of statistics and data into library instruction and the social science research process