Right Time Experiences

Author : Maribel Lopez
Publisher : John Wiley & Sons
Page : 320 pages
File Size : 42,7 Mb
Release : 2014-09-19
Category : Business & Economics
ISBN : 9781118942895

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Right-Time Experiences by Maribel Lopez Pdf

Grasp how mobile, big data, and analytics are combining to change business processes Right Experience, Right Results: Improving Profits, Margin, and Engagement with Mobile and Big Data illustrates how businesses can use mobility, big data, and analytics to enhance or change business processes, improve margins through better insight, transform customer experiences, empower employees with real-time, actionable insight, and more. The book depicts how companies can create competitive differentiation using mobile, cloud computing big data, and analytics to improve commerce, customer service, and communications with employees and consumers. In the past, the technologies used to deliver personalized and contextual services were either unavailable, unaffordable, or reserved solely for the consumer market. Today, however, the next wave of computing—mobile, cloud computing. big data, and analytics—has provided the foundation for businesses to create adaptive, personalized applications and services. Delivered point-of-need, these smarter services allow enterprise products and services to meet the burgeoning demand for always-connected, accurate, and real-time information. Right Experience, Right Results: Improving Profits, Margin, and Engagement with Mobile and Big Data is your guide to the new way of doing things. The book includes: Real world examples that illustrate how companies across various industries are creating better business processes by integrating new technologies A three step action plan for getting started and overcoming obstacles An electronic checklist with numerous actions that help get you up and running with incorporating mobile, big data, and analytics A guide to drawing insight from mobile, social, and other sources to create richer experiences If you're a CEO, chief marketing officer, marketing director, or business manager, Right Experience, Right Results gives you everything you need to harness technology to breathe new life into your business.

Author : Maribel Lopez
Publisher : John Wiley & Sons
Page : 320 pages
File Size : 51,6 Mb
Release : 2014-10-06
Category : Business & Economics
ISBN : 9781118847350

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Right-Time Experiences by Maribel Lopez Pdf

"This book illustrates how businesses can use mobility, big data, and analytics to enhance or change business processes, improve margins through better insight, transform customer experiences, and empower employees with real-time, actionable insights. The author depicts how companies can create competitive differentiation using mobile, cloud computing big data, and analytics to improve commerce, customer service, and communications with employees and consumers"--

Author : Marlo Thomas
Publisher : Simon and Schuster
Page : 422 pages
File Size : 52,7 Mb
Release : 2004-01-06
Category : Biography & Autobiography
ISBN : 074344650X

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The Right Words at the Right Time by Marlo Thomas Pdf

"For everyone who needs a hero or loves a good story, here is an inspiring collection of personal revelations from more than 100 remarkable men and women who share a moment when words changed their lives"--Jacket.

Author : Elena Favilli,Francesca Cavallo,Rebel Girls
Publisher : Penguin
Page : 432 pages
File Size : 53,6 Mb
Release : 2016-11-10
Category : Juvenile Nonfiction
ISBN : 9781734264104

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Good Night Stories for Rebel Girls: 100 Tales of Extraordinary Women by Elena Favilli,Francesca Cavallo,Rebel Girls Pdf

A contemporary classic, Good Night Stories for Rebel Girls reinvents fairy tales, inspiring girls with the stories of 100 heroic women. Readers will rule ancient Egypt with Cleopatra, make groundbreaking discoveries with Marie Curie, fly through the sky with Amelia Earhart, and defy gravity with Simone Biles. Illustrated by 60 female artists from every corner of the globe, this is the most funded original book in the history of crowdfunding. Plus, scannable codes inside unlock audio stories from the Rebel Girls app!

Author : George Orwell
Publisher : Renard Press Ltd
Page : 15 pages
File Size : 40,8 Mb
Release : 2021-01-01
Category : Literary Collections
ISBN : 9781913724269

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Why I Write by George Orwell Pdf

George Orwell set out ‘to make political writing into an art’, and to a wide extent this aim shaped the future of English literature – his descriptions of authoritarian regimes helped to form a new vocabulary that is fundamental to understanding totalitarianism. While 1984 and Animal Farm are amongst the most popular classic novels in the English language, this new series of Orwell’s essays seeks to bring a wider selection of his writing on politics and literature to a new readership. In Why I Write, the first in the Orwell’s Essays series, Orwell describes his journey to becoming a writer, and his movement from writing poems to short stories to the essays, fiction and non-fiction we remember him for. He also discusses what he sees as the ‘four great motives for writing’ – ‘sheer egoism’, ‘aesthetic enthusiasm’, ‘historical impulse’ and ‘political purpose’ – and considers the importance of keeping these in balance. Why I Write is a unique opportunity to look into Orwell’s mind, and it grants the reader an entirely different vantage point from which to consider the rest of the great writer’s oeuvre. 'A writer who can – and must – be rediscovered with every age.' — Irish Times

Author : Daniel H. Pink
Publisher : Penguin
Page : 272 pages
File Size : 45,8 Mb
Release : 2018-01-09
Category : Business & Economics
ISBN : 9780735210646

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When: The Scientific Secrets of Perfect Timing by Daniel H. Pink Pdf

The instant New York Times Bestseller #1 Wall Street Journal Business Bestseller Instant Washington Post Bestseller "Brims with a surprising amount of insight and practical advice." --The Wall Street Journal Daniel H. Pink, the #1 bestselling author of Drive and To Sell Is Human, unlocks the scientific secrets to good timing to help you flourish at work, at school, and at home. Everyone knows that timing is everything. But we don't know much about timing itself. Our lives are a never-ending stream of "when" decisions: when to start a business, schedule a class, get serious about a person. Yet we make those decisions based on intuition and guesswork. Timing, it's often assumed, is an art. In When: The Scientific Secrets of Perfect Timing, Pink shows that timing is really a science. Drawing on a rich trove of research from psychology, biology, and economics, Pink reveals how best to live, work, and succeed. How can we use the hidden patterns of the day to build the ideal schedule? Why do certain breaks dramatically improve student test scores? How can we turn a stumbling beginning into a fresh start? Why should we avoid going to the hospital in the afternoon? Why is singing in time with other people as good for you as exercise? And what is the ideal time to quit a job, switch careers, or get married? In When, Pink distills cutting-edge research and data on timing and synthesizes them into a fascinating, readable narrative packed with irresistible stories and practical takeaways that give readers compelling insights into how we can live richer, more engaged lives.

Author : Rhonda Byrne
Publisher : Simon and Schuster
Page : 224 pages
File Size : 52,6 Mb
Release : 2011-07-07
Category : Body, Mind & Spirit
ISBN : 9780731815296

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The Secret by Rhonda Byrne Pdf

The tenth-anniversary edition of the book that changed lives in profound ways, now with a new foreword and afterword. In 2006, a groundbreaking feature-length film revealed the great mystery of the universe—The Secret—and, later that year, Rhonda Byrne followed with a book that became a worldwide bestseller. Fragments of a Great Secret have been found in the oral traditions, in literature, in religions and philosophies throughout the centuries. For the first time, all the pieces of The Secret come together in an incredible revelation that will be life-transforming for all who experience it. In this book, you’ll learn how to use The Secret in every aspect of your life—money, health, relationships, happiness, and in every interaction you have in the world. You’ll begin to understand the hidden, untapped power that’s within you, and this revelation can bring joy to every aspect of your life. The Secret contains wisdom from modern-day teachers—men and women who have used it to achieve health, wealth, and happiness. By applying the knowledge of The Secret, they bring to light compelling stories of eradicating disease, acquiring massive wealth, overcoming obstacles, and achieving what many would regard as impossible.

Author : Mandy Len Catron
Publisher : Nero
Page : 229 pages
File Size : 52,6 Mb
Release : 2018-02-01
Category : Family & Relationships
ISBN : 9781743820094

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How to Fall in Love with Anyone by Mandy Len Catron Pdf

In 2014, 33-year- old Mandy Len Catron went on a date with an acquaintance. They decided to try an experiment: inspired by a study designed to create romantic feelings, Mandy and Mark spent the evening asking each other 36 increasingly intimate questions, wondering if it would lead to them falling in love. In How to Fall in Love with Anyone, this experiment is Catron’s starting point for investigating what it means to love someone and to be loved, and how we present our love to the world. What makes love last? Can love ever work the way it seems to in films, books and social media? Is there a “right” way to fall in love? In these candid, charming and wise essays, Catron blends memoir with cultural and social commentary on the psychology, biology, history and literature of love. How to Fall in Love with Anyone is a deeply personal, yet universal investigation into the one thing we all want—or think we want—more than anything. Includes “To Fall in Love with Anyone, Do This”, one of the most popular essays to appear in the New York Times’ “Modern Love” column “In our age of total romantic confusion, Mandy Len Catron is a voice of good sense, warm humor, and consoling wisdom. Through the lens of her own relationships, she teaches us—with a deft, convincing intelligence—some of the vital moves in the art of love.” —Alain de Botton, internationally bestselling author of How Proust Can Change Your Life and The Course of Love MANDY LEN CATRON lives in Vancouver, British Columbia. Her writing has appeared in the New York Times and the Washington Post. She writes about love and love stories at The Love Story Project, and teaches English and creative writing at the University of British Columbia.

Author : John A. Goodman
Publisher : HarperChristian + ORM
Page : 279 pages
File Size : 41,7 Mb
Release : 2014-08-12
Category : Technology & Engineering
ISBN : 9780814433898

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Customer Experience 3.0 by John A. Goodman Pdf

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving people away and into the pockets of businesses getting it right. Having managed more than 1,000 separate customer service studies, author John A. Goodman has created an innovative customer-experience framework and step-by-step roadmap that shows you how to: Design and deliver flawless services and products while setting honest customer expectations Create and implement an effective customer access strategy Capture and leverage the voice of the customer to set priorities and improve products, services and marketing Use CRM systems, cutting-edge metrics, and other tools to deliver customer satisfaction Companies who get customer service right can regularly provide seamless experiences, seeming to know what customers want even before they know it themselves…while others end up staying generic, take stabs in the dark to try and fix the problem, and end up dropping the ball. Customer Experience 3.0 reveals how to delight customers using all the technological tools at their disposal.

Author : Anonim
Publisher : Unknown
Page : 558 pages
File Size : 47,7 Mb
Release : 1871
Category : Electronic
ISBN : KBNL:KBNL03000429184

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Westminster Chess Club Papers by Anonim Pdf

Author : Brené Brown
Publisher : Penguin UK
Page : 304 pages
File Size : 40,9 Mb
Release : 2013-01-17
Category : Business & Economics
ISBN : 9780670923533

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Daring Greatly by Brené Brown Pdf

Researcher and thought leader Dr. Brené Brown offers a powerful new vision in Daring Greatly that encourages us to embrace vulnerability and imperfection, to live wholeheartedly and courageously. 'It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; . . . who at best knows in the end the triumph of high achievement, and who at worst, if he fails, at least fails while daring greatly' -Theodore Roosevelt Every time we are introduced to someone new, try to be creative, or start a difficult conversation, we take a risk. We feel uncertain and exposed. We feel vulnerable. Most of us try to fight those feelings - we strive to appear perfect. Challenging everything we think we know about vulnerability, Dr. Brené Brown dispels the widely accepted myth that it's a weakness. She argues that vulnerability is in fact a strength, and when we shut ourselves off from revealing our true selves we grow distanced from the things that bring purpose and meaning to our lives. Daring Greatly is the culmination of 12 years of groundbreaking social research, across the home, relationships, work, and parenting. It is an invitation to be courageous; to show up and let ourselves be seen, even when there are no guarantees. This is vulnerability. This is daring greatly. 'Brilliantly insightful. I can't stop thinking about this book' -Gretchen Rubin Brené Brown, Ph.D., LMSW is a #1 New York Times bestselling author and a research professor at the University of Houston Graduate College of Social Work. Her groundbreaking work was featured on Oprah Winfrey's Super Soul Sunday, NPR, and CNN. Her TED talk is one of the most watched TED talks of all time. Brené is also the author of The Gifts of Imperfection and I Thought It Was Just Me (but it isn't).

Author : Brené Brown
Publisher : Random House
Page : 321 pages
File Size : 41,6 Mb
Release : 2018-10-09
Category : Business & Economics
ISBN : 9780399592522

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Dare to Lead by Brené Brown Pdf

#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Author : Frances Avery Faunce,Frederick George Nichols
Publisher : Unknown
Page : 236 pages
File Size : 55,7 Mb
Release : 1939
Category : Office practice
ISBN : HARVARD:HN36KN

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Experience Manual, with Work Sheets for Secretarial Efficiency ... by Frances Avery Faunce,Frederick George Nichols Pdf

Author : Maia Kobabe
Publisher : Oni Press
Page : 240 pages
File Size : 51,9 Mb
Release : 2022-05-31
Category : Comics & Graphic Novels
ISBN : 1637150725

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Gender Queer: A Memoir Deluxe Edition by Maia Kobabe Pdf

2020 ALA Alex Award Winner 2020 Stonewall — Israel Fishman Non-fiction Award Honor Book In 2014, Maia Kobabe, who uses e/em/eir pronouns, thought that a comic of reading statistics would be the last autobiographical comic e would ever write. At the time, it was the only thing e felt comfortable with strangers knowing about em. Now, Gender Queer is here. Maia’s intensely cathartic autobiography charts eir journey of self-identity, which includes the mortification and confusion of adolescent crushes, grappling with how to come out to family and society, bonding with friends over erotic gay fanfiction, and facing the trauma and fundamental violation of pap smears. Started as a way to explain to eir family what it means to be nonbinary and asexual, Gender Queer is more than a personal story: it is a useful and touching guide on gender identity—what it means and how to think about it—for advocates, friends, and humans everywhere. This special deluxe hardcover edition of Gender Queer features a brand-new cover, exclusive art and sketches, and a TK from creator Maia Kobabe.

Author : David Baker
Publisher : Unknown
Page : 212 pages
File Size : 42,9 Mb
Release : 1977
Category : Art
ISBN : MINN:31951000994063O

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Humanities Through the Black Experience by David Baker Pdf