Say What Communicate With Tact And Impact

Author : Ann M. Butera
Publisher : CRC Press
Page : 168 pages
File Size : 53,7 Mb
Release : 2021-10-26
Category : Business & Economics
ISBN : 9781000430530

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Say What!? Communicate with Tact and Impact by Ann M. Butera Pdf

This book addresses the important role of communication within the context of performing an audit, project, or review (i.e., planning, detailed testing, and reporting). Intended for audit, information security, enterprise, and operational risk professionals at all levels, including those just starting out, Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster efficient and effective communication at any point during an engagement. The practical and memorable techniques are culled from author Ann M. Butera’s CRP experience as a trusted advisor who has taught thousands of professionals how to develop and hone their interpersonal, communication, and empathic skills. Those familiar with the Five Tier Competency ModelTM she developed will recognize these techniques as a deep dive on the competencies comprising Tier 3: Project Management and Tier 5: Managing Constituent Relations. The author discusses the following behaviors in one’s dealings with executives, process owners, control performers, and colleagues: Demonstrating executive presence Becoming the trusted advisor Influencing others Communicating with tact, confidence, and impact Facilitating productive meetings and discussions Overcoming resistance and objections Managing and resolving conflict Knowing when to let a topic go and move on This book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that can be used during virtual, in-person, telephone, or video conferences (as opposed to emails, workpapers, and reports). It provides everyone (newer associates in particular) with the interpersonal skills needed to (1) develop and build relationships with their internal constituents and clients, (2) facilitate conversations and discussions before and during meetings, and (3) handle impromptu questions with confidence and executive presence and make positive first impressions. The topics and techniques discussed are accompanied by case studies, examples, and exercises to give the readers the opportunity to develop plans to bridge the gap between theory and practice. The readers can use the book as a reliable resource when subject matter experts or training guides are not readily available.

Author : Sezer Bozkus Kahyaoglu,Erman Coskun
Publisher : CRC Press
Page : 190 pages
File Size : 49,5 Mb
Release : 2022-04-05
Category : Business & Economics
ISBN : 9781000563009

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University Auditing in the Digital Era by Sezer Bozkus Kahyaoglu,Erman Coskun Pdf

This book explores how digital transformation is reshaping the manner in which higher education sectors emerge, work, and evolve and how auditors should respond to this challenging and risky digital audit universe in transforming the higher education system. It serves to help professionals to understand the reality of performing the Chief Audit Executive (CAE) role in today’s evolving business economy, specifically in the higher education sector. It compares and contrasts the stated IIA standards with the challenges and realities auditors may face and provides alternative scenarios to gaining a "seat at the table." This book also provides insight into critical lessons learned when executing the CAE role relevant for digitally transforming universities. The main purpose of this study is to rethink the audit culture in the digital era and reveal the key characteristics that are open for improvement so that digitally transforming universities can be audited according to the higher education standards with a digitally supported value-added audit approach. Based on this approach, the audit culture is reassessed considering the digital university conceptual framework and business model. There are two main points to consider for the digital university work environment: traceability and auditability. In this respect, policy recommendations are made for best practices to achieve value-added digital audits in transforming universities. The book has been written from both the reality and academic perspectives of two experienced authors. Sezer is a past CAE, CEO, and long-term senior internal auditor who has worked in the internal audit role for various listed companies, financial institutions, and government entities. Erman has extensive information technology and university accreditation knowledge in the global higher education sector. This brings a blend of value-added approaches to the readers and speaks to issues about understanding and dealing with audit culture and business evolution in digitally transforming organizations along with the requirements for upholding IIA standards. Geared toward the experienced or new CAE, University Auditing in the Digital Era: Challenges and Lessons for Higher Education Professionals and CAEs can be a tool for all auditors to understand some of the challenges, issues, and potential alternative solutions when executing the role of university auditing. In addition, it can be a valuable reference for university administrators and CIOs, as well as academics and all stakeholders related to the higher education sector.

Author : Ulf Mattsson
Publisher : CRC Press
Page : 353 pages
File Size : 51,5 Mb
Release : 2022-06-27
Category : Computers
ISBN : 9781000599985

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Controlling Privacy and the Use of Data Assets - Volume 1 by Ulf Mattsson Pdf

"Ulf Mattsson leverages his decades of experience as a CTO and security expert to show how companies can achieve data compliance without sacrificing operability." Jim Ambrosini, CISSP, CRISC, Cybersecurity Consultant and Virtual CISO "Ulf Mattsson lays out not just the rationale for accountable data governance, he provides clear strategies and tactics that every business leader should know and put into practice. As individuals, citizens and employees, we should all take heart that following his sound thinking can provide us all with a better future." Richard Purcell, CEO Corporate Privacy Group and former Microsoft Chief Privacy Officer Many security experts excel at working with traditional technologies but fall apart in utilizing newer data privacy techniques to balance compliance requirements and the business utility of data. This book will help readers grow out of a siloed mentality and into an enterprise risk management approach to regulatory compliance and technical roles, including technical data privacy and security issues. The book uses practical lessons learned in applying real-life concepts and tools to help security leaders and their teams craft and implement strategies. These projects deal with a variety of use cases and data types. A common goal is to find the right balance between compliance, privacy requirements, and the business utility of data. This book reviews how new and old privacy-preserving techniques can provide practical protection for data in transit, use, and rest. It positions techniques like pseudonymization, anonymization, tokenization, homomorphic encryption, dynamic masking, and more. Topics include Trends and Evolution Best Practices, Roadmap, and Vision Zero Trust Architecture Applications, Privacy by Design, and APIs Machine Learning and Analytics Secure Multiparty Computing Blockchain and Data Lineage Hybrid Cloud, CASB, and SASE HSM, TPM, and Trusted Execution Environments Internet of Things Quantum Computing And much more!

Author : Sara I. James
Publisher : CRC Press
Page : 238 pages
File Size : 41,5 Mb
Release : 2022-04-26
Category : Computers
ISBN : 9781000578393

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Radical Reporting by Sara I. James Pdf

Most people dread writing reports; they also dread reading reports. What they don’t realize is that the techniques that make writing more readable make it more powerful. This is especially relevant for professionals in areas such as audit, risk, compliance, and information security. This small volume provides the tools and techniques needed to improve reports. It does so through addressing crucial concepts all too often overlooked in the familiar rush to perform tasks, complete projects, and meet deadlines. These concepts – the role of culture in communication; the link between logic and language; the importance of organizing thoughts before writing; and how to achieve clarity – may seem academic or theoretical. They’re not. Unless writers understand their own thoughts, actions, and objectives, they cannot hope to communicate them at all – let alone clearly.

Author : Toby DeRoche
Publisher : CRC Press
Page : 115 pages
File Size : 46,8 Mb
Release : 2022-07-13
Category : Business & Economics
ISBN : 9781000604160

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Agile Audit Transformation and Beyond by Toby DeRoche Pdf

Auditing at the speed of risk requires internal auditors to rethink the way we work. Agile auditing provides a path forward that blends the best elements from agile project management and internal audit best practices. Leaders in internal audit are ready to incorporate an agile audit mindset in their departments, but most of the available resources provide theoretical ideas. Even when outside consultants lead an agile transition, the consultants primarily focus on adding agile ceremonies without addressing the fundamental mindset change required for an agile audit transformation. This book provides a practical guide for audit leaders to follow as a playbook for implementing agile across their department, impacting every facet of the audit lifecycle, and addressing the mental shift required for making a lasting change. Every chapter includes discussion questions to facilitate discourse or just to help you analyze your own department. Next, we look at a typical internal audit department as they attempt the transition from a traditional audit methodology to agile auditing so we can learn from their missteps and successes. The guidance in Agile Audit Transformation and Beyond includes the basics of agile auditing, practical directions for shifting each phase of the audit life cycle, common hurdles faced during the transition, and forward-looking thought leadership on expanding beyond internal audit into agile assurance.

Author : Barak Engel
Publisher : CRC Press
Page : 177 pages
File Size : 43,7 Mb
Release : 2022-02-21
Category : Computers
ISBN : 9781000530315

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The Security Hippie by Barak Engel Pdf

The Security Hippie is Barak Engel’s second book. As the originator of the “Virtual CISO” (fractional security chief) concept, he has served as security leader in dozens of notable organizations, such as Mulesoft, Stubhub, Amplitude Analytics, and many others. The Security Hippie follows his previous book, Why CISOs Fail, which became a sleeper hit, earning a spot in the Cybercannon project as a leading text on the topic of information security management. In this new book, Barak looks at security purely through the lens of story-telling, sharing many and varied experiences from his long and accomplished career as organizational and thought leader, and visionary in the information security field. Instead of instructing, this book teaches by example, sharing many real situations in the field and actual events from real companies, as well as Barak’s related takes and thought processes. An out-of-the-mainstream, counterculture thinker – Hippie – in the world of information security, Barak’s rich background and unusual approach to the field come forth in this book in vivid color and detail, allowing the reader to sit back and enjoy these experiences, and perhaps gain insights when faced with similar issues themselves or within their organizations. The author works hard to avoid technical terms as much as possible, and instead focus on the human and behavioral side of security, finding the humor inherent in every anecdote and using it to demystify the field and connect with the reader. Importantly, these are not the stories that made the news; yet they are the ones that happen all the time. If you’ve ever wondered about the field of information security, but have been intimidated by it, or simply wished for more shared experiences, then The Security Hippie is the perfect way to open that window by accompanying Barak on some of his many travels into the land of security.

Author : Douglas P. Pflug
Publisher : CRC Press
Page : 257 pages
File Size : 40,6 Mb
Release : 2022-02-16
Category : Business & Economics
ISBN : 9781000529289

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Finding Your Granite by Douglas P. Pflug Pdf

In "Finding your Granite", Executive Leadership Coach and Mentor Douglas Pflug walks you through some of the life experiences, lessons and key take-ways from his years as a dual sport university athlete, 28 years as a police officer, 30 years as an elite strength and conditioning coach, mentor and leader. Douglas accomplishes this through four very dynamic, energetic and heartfelt sections entitled: "The Struggle" "Dash Leadership" "Four Cornerstones of Personal Leadership" and "Rise Up and Excel". The Author’s mentoring and protégé process and implementation of #RiseUpAndExcel and #StrongerFasterFitter methodologies assists people in discovering "who they were, who they are and whom they want to be" moving forward in this post COVID 19 world. This book was written through the eyes of an "everyday guy" and designed to educate, entertain and inspire front line 911 emergency workers to seek and achieve their potential. Additionally, this book will also be an essential resource for individuals and business leaders who wish to stay ahead of the evolving leadership trends of strategic thinking, inspiration and motivation, strong interpersonal skills, vision, decisiveness and passion.

Author : Hernan Murdock
Publisher : CRC Press
Page : 580 pages
File Size : 55,6 Mb
Release : 2023-11-01
Category : Business & Economics
ISBN : 9781000983173

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The Change Agent by Hernan Murdock Pdf

John Taylor has been hired to transform the underperforming internal audit unit at InSports. The auditors are not reviewing what the audit committee and executive leadership consider essential for the organization’s success, their methodology is subpar, and their relationships with their clients are strained. The audit committee has been patient, but not anymore. Their mandate is clear: make clear improvements in one year or the function will be outsourced. This is the story of a visionary leader who needs a strategy to transform processes and deliver better results for stakeholders at all levels within the organization. The audit committee, all levels of management, and employees expect more from internal audit. Now, John must lead the group through 12 challenging months as they focus on what matters most when performing audit and advisory services. They must communicate results faster and better, leverage existing quality control and data analytics techniques, and, with every encounter, help the organization address strategic, operational, compliance, and financial risks. With similarities to "The Goal" and "The Phoenix Project" and leveraging Kotter’s 8-Step Process for Leading Change, follow John and the internal audit team from Boston to New York, San Francisco, London, and Buenos Aires, as they address almost insurmountable challenges in their transformation journey.

Author : Andrew Boyarsky
Publisher : CRC Press
Page : 343 pages
File Size : 47,9 Mb
Release : 2024-04-05
Category : Technology & Engineering
ISBN : 9781040001677

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Riding the Wave by Andrew Boyarsky Pdf

Emergency managers and public safety professionals are more frequently being called on to address increasingly challenging and complex critical incidents, with a wider variety and intensity of hazards, threats, and community vulnerabilities. Much of the work that falls into the scope of emergency managers – prevention, preparedness, mitigation – is “blue sky planning” and can be contained and effectively managed within projects. This book provides a foundational project management methodology relevant to emergency management practice, and explains and demonstrates how project management can be applied in the context of emergency and public safety organizations. Special features include: an initial focus on risk assessment and identification of mitigation and response planning measures; a clear set of better practices, using a diverse set of examples relevant to today’s emergency environment, from projects to develop emergency response exercises to application development to hazard mitigation; a framework for managing projects at a strategic level and how to incorporate this into an organization’s program, and presents how to develop and manage an emergency program and project portfolio; and suitability as both a hands-on training guide for emergency management programs and a textbook for academic emergency management programs. This book is intended for emergency managers and public safety professionals who are responsible for developing emergency programs and plans, including training courses, job aids, computer applications and new technology, developing exercises, and for implementing these plans and components in response to an emergency event. This audience includes managers in emergency and first response functions such as fire protection, law enforcement and public safety, emergency medical services, public health and healthcare, sanitation, public works, business continuity managers, crisis managers, and all managers in emergency support functions as described by FEMA. This would include those who have responsibility for emergency management functions, even without the related title.

Author : Philippe Peret
Publisher : CRC Press
Page : 271 pages
File Size : 50,7 Mb
Release : 2022-07-07
Category : Business & Economics
ISBN : 9781000610390

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Information System Audit by Philippe Peret Pdf

The digitalization of companies is a recurrent topic of conversation for managers. Companies are forced to evolve at least as fast as their competitors. They have to review their organization, their processes, and their way of working. This also concerns auditors in terms of their audit strategy and working methods. Digitalization is the tip of the iceberg that represents the increasing reliance on information technology of the company’s information system. Companies have seen new competitors succeed with a digital approach, competitors that have opened new markets or new ways of interacting with their customers, and all business processes can be digitalized. In this new paradigm, auditors have to renew themselves too. Long gone are the days of auditors specializing in one technique, like financial auditors or IT auditors. This makes it a phenomenal opportunity for auditing to renew itself, embracing the vision of the company’s information system: long live the information system auditors! This book proposes you to go step by step from a common understanding of our history of auditing to gradually defining and justifying the impacts of digitalization on the audit strategy and the preparation of audits.

Author : Shaun Aghili
Publisher : CRC Press
Page : 294 pages
File Size : 53,7 Mb
Release : 2022-11-03
Category : Business & Economics
ISBN : 9781000776973

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The Auditor’s Guide to Blockchain Technology by Shaun Aghili Pdf

The 21st century has been host to a number of information systems technologies in the areas of science, automotive, aviation and supply chain, among others. But perhaps one of its most disruptive is blockchain technology whose origin dates to only 2008, when an individual (or perhaps a group of individuals) using the pseudonym Satoshi Nakamoto published a white paper entitled Bitcoin: A peer-to-peer electronic cash system in an attempt to address the threat of “double- spending” in digital currency. Today, many top-notch global organizations are already using or planning to use blockchain technology as a secure, robust and cutting-edge technology to better serve customers. The list includes such well-known corporate entities as JP Morgan, Royal Bank of Canada, Bank of America, IBM and Walmart. The tamper-proof attributes of blockchain, leading to immutable sets of transaction records, represent a higher quality of evidence for internal and external auditors. Blockchain technology will impact the performance of the audit engagement due to its attributes, as the technology can seamlessly complement traditional auditing techniques. Furthermore, various fraud schemes related to financial reporting, such as the recording of fictitious revenues, could be avoided or at least greatly mitigated. Frauds related to missing, duplicated and identical invoices can also be greatly curtailed. As a result, the advent of blockchain will enable auditors to reduce substantive testing as inherent and control audit risks will be reduced thereby greatly improving an audit’s detection risk. As such, the continuing use and popularity of blockchain will mean that auditors and information systems security professionals will need to deepen their knowledge of this disruptive technology. If you are looking for a comprehensive study and reference source on blockchain technology, look no further than The Auditor’s Guide to Blockchain Technology: Architecture, Use Cases, Security and Assurance. This title is a must read for all security and assurance professionals and students looking to become more proficient at auditing this new and disruptive technology.

Author : JD Schramm
Publisher : John Wiley & Sons
Page : 247 pages
File Size : 46,6 Mb
Release : 2020-01-29
Category : Business & Economics
ISBN : 9781119550099

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Communicate with Mastery by JD Schramm Pdf

Develop your leadership communication Communicating with Mastery provides readers with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences. Projects often fail not because of the vision, but in the articulation of that vision. With the help of this book, you’ll learn how to ensure you get the results you desire as a leader and communicator including: Speak with conviction and write with impact Tailor your communication to any goal, setting, or audience Scale your leadership through effective coaching Every time you write or speak, you need to make your words count. And this book shows you how.

Author : Peter Garber
Publisher : Human Resource Development
Page : 249 pages
File Size : 43,5 Mb
Release : 2008
Category : Business & Economics
ISBN : 9781599964393

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50 Communications Activities, Icebreakers, and Exercises by Peter Garber Pdf

Have fun presenting these activities and build your employeesOCO communication skills in just minutes. Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. 50 Communication Activities, Icebreakers and Activities is a great way to: Increase participantsOCO awareness of how they communicate; Help them to build expertise in a variety of essential skills and competencies; Prepare them to deal effectively with the many types of communication challenges they face every day. Each activity focuses on some facet of communication and includes a description, time guideline, purpose, resources, presentation, debrief, difficulty rating and variations to make implementation easy. Each individual activity takes only minutes to complete. Together this collection contains a wealth of insight, tips and guidance to prepare employees to become confident communicators who enjoy stronger relationships and greater success and satisfaction on the job."

Author : Patrick Donadio
Publisher : Unknown
Page : 128 pages
File Size : 48,5 Mb
Release : 2016-07-01
Category : Electronic
ISBN : 1944160019

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Communicating with IMPACT by Patrick Donadio Pdf

Author : Louise Cummings
Publisher : Springer
Page : 649 pages
File Size : 52,9 Mb
Release : 2017-01-05
Category : Language Arts & Disciplines
ISBN : 9783319474892

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Research in Clinical Pragmatics by Louise Cummings Pdf

This is the first volume to present individual chapters on the full range of developmental and acquired pragmatic disorders in children and adults. In chapters that are accessible to students and researchers as well as clinicians, this volume introduces the reader to the different types of pragmatic disorders found in clinical populations as diverse as autism spectrum disorder, traumatic brain injury and right hemisphere language disorder. The volume also moves beyond these well-established populations to include conditions such as congenital visual impairment and non-Alzheimer dementias, in which there are also pragmatic impairments. Through the use of conversational and linguistic data, the reader can see how pragmatic disorders impact on the communication skills of the clients who have them. The assessment and treatment of pragmatic disorders are examined, and chapters also address recent developments in the neuroanatomical and cognitive bases of these disorders.