Service Marketing And Public Transport

Author : Chris Lovelock
Publisher : Praeger
Page : 248 pages
File Size : 42,7 Mb
Release : 1987-11-17
Category : Business & Economics
ISBN : UOM:39015012757517

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Marketing Public Transit by Chris Lovelock Pdf

Marketing Public Transit provides managers with a decision-making framework for planning, designing, and promoting public transportation--particularly in a time of limited resources. By using the proper marketing mix--of service, price, communication with customers and distribution--the appropriate solution to the diversity of problems facing the nation's mass transit systems can be better achieved.

Author : European Conference of Ministers of Transport
Publisher : OECD Publishing
Page : 198 pages
File Size : 51,9 Mb
Release : 1993-10-11
Category : Electronic
ISBN : 9789282105412

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ECMT Round Tables Marketing and Service Quality in Public Transport Report of the Ninety-Second Round Table on Transport Economics Held in Paris on 5-6 December 1991 by European Conference of Ministers of Transport Pdf

Round Table 92 takes stock of what is happening with regards to marketing and service quality in public transport throughout Europe.

Author : Peter R. White
Publisher : Taylor & Francis
Page : 278 pages
File Size : 54,6 Mb
Release : 2016-12-01
Category : Transportation
ISBN : 9781317383185

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Public Transport by Peter R. White Pdf

Public Transport provides an accessible introductory text to the field of public transport systems, covering bus, coach, rail, metro, domestic air and taxi modes. The market structure is set out, together with data collection methods. The technology of bus and rail systems is introduced with particular reference to peak capacity and energy consumption. An analysis of cost structures and costing methods leads into a review of pricing concepts and their application. In addition to issues related to urban systems, specific chapters cover rural public transport and the long-distance sector. A concluding chapter examines long-run policy issues, such as likely population changes and scope for substitution of travel. The primary context taken is that of the British Isles, drawing extensively on data such as the National Travel Survey in England. However, the principles and findings are also broadly applicable to countries of similar per capita income and population density. This sixth edition introduces a new chapter on data collection and survey methods for public transport systems in addition to a general update of the text to reflect the latest statistical evidence, research findings and policy changes. Public Transport is an essential textbook for both students in transport and those in related fields. This is an invaluable resource for transport planners in local authorities and consultancies.

Author : Anonim
Publisher : Unknown
Page : 940 pages
File Size : 40,6 Mb
Release : 1982
Category : Local transit
ISBN : UOM:39015027076192

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Urban Mass Transportation Abstracts by Anonim Pdf

Author : Sik Sumaedi,I Gede Mahatma Yuda Bakti,Nidya Judhi Astrini,Tri Rakhmawati,Tri Widianti,Medi Yarmen
Publisher : Springer Science & Business Media
Page : 97 pages
File Size : 54,6 Mb
Release : 2014-01-22
Category : Psychology
ISBN : 9789814585248

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Public Transport Passengers’ Behavioural Intentions by Sik Sumaedi,I Gede Mahatma Yuda Bakti,Nidya Judhi Astrini,Tri Rakhmawati,Tri Widianti,Medi Yarmen Pdf

This book is based on the behavioural intention of public transport passengers and the relationship between those factors in Indonesia. The conceptual model in this book explains behavioural intentions of paratransit passengers which can result in recommendations to unravel the complexity of the congestion problem from consumer behaviour perspective. Based on the results of survey research on behavioural intention of public transport users in Jabodetabek, Indonesia, the result of the study is presented in a model that describes the factors that influence. This book is recommended for academics who wish to gain knowledge about the phenomenon of consumer behaviour, for regulators whose duty is to make a decision and determine the strategic steps to overcome congestion and researchers who want to develop their knowledge and provide solutions related to congestion from the perspective of consumer behaviour.

Author : Great Britain: Parliament: House of Commons: Transport Committee
Publisher : The Stationery Office
Page : 174 pages
File Size : 44,6 Mb
Release : 2012-09-13
Category : Business & Economics
ISBN : 021504830X

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Competition in the Local Bus Market by Great Britain: Parliament: House of Commons: Transport Committee Pdf

In this report the Committee concludes that the Local Transport Act 2008 gives local authorities a range of tools to work with bus operators to improve local bus services and does not need updating. However, the Government and bus industry need to show more leadership to raise the standard of bus services with the introduction of multi-operator smartcards, service stability and passenger information. While some bus services are good, too often passengers are dissatisfied with the reliability of the service, the level of fares and the need to buy another ticket if the trip involves two bus companies. More competition among bus operators may improve services in some areas but many routes simply cannot sustain more than one operator. It is worrying that the Traffic Commissioners who are responsible for bus safety and punctuality monitoring appear to have insufficient resources to carry out these crucial roles as effectively as they would wish. Outside London, the quality of bus services depends on partnerships between local authorities and the bus operators. In a minority of areas, such as where local authorities take on responsibility for local rail services, bus franchising may be an appropriate option. These would require additional subsidy and sustained political commitment

Author : Luigi Dell ́Olio,Angel Ibeas,Juan de Oña,Rocío de Oña
Publisher : Elsevier
Page : 242 pages
File Size : 53,6 Mb
Release : 2017-10-11
Category : Transportation
ISBN : 9780081022795

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Public Transportation Quality of Service by Luigi Dell ́Olio,Angel Ibeas,Juan de Oña,Rocío de Oña Pdf

Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perception among users. The book compiles in one place metrics currently dispersed in journal articles, government publications and book chapters. It critically analyzes currently available modeling methodologies such as the Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages. The book addresses models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality. The book also examines data mining approaches such as decision trees and neural networks, showing how to involve the public in the decision-making process to create policies that encourage public transport demand. Measuring passenger’s views on public transportation is of critical concern to promote wider transit use in cities around the world. Includes insights from both theoretical and practical points of view for both researchers and practitioners Features case studies in each chapter that apply models discussed Helps readers develop and design their own studies for measuring quality of service Shows how to include perceived quality in contracts Provides access to the survey formulas and data to better enable implementation of models

Author : United States. Urban Mass Transportation Administration. Office of Transit Management
Publisher : Unknown
Page : 44 pages
File Size : 55,5 Mb
Release : 1976
Category : Local transit
ISBN : UCBK:C100879561

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Transit Marketing Management Handbook by United States. Urban Mass Transportation Administration. Office of Transit Management Pdf

Author : Anonim
Publisher : Unknown
Page : 370 pages
File Size : 45,7 Mb
Release : 1990
Category : Urban transportation
ISBN : OSU:32435022222731

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Urban Transportation Abstracts by Anonim Pdf

Author : Dr.R.Karthi,Dr. C. Suresh
Publisher : Archers & Elevators Publishing House
Page : 186 pages
File Size : 42,5 Mb
Release : 2024-07-01
Category : Antiques & Collectibles
ISBN : 9789390996858

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Services Marketing by Dr.R.Karthi,Dr. C. Suresh Pdf

Author : Dr.S. Sudhakar,Dr. Nirav R. Joshi,Dr. D. David Winster Praveenraj
Publisher : Archers & Elevators Publishing House
Page : 186 pages
File Size : 42,9 Mb
Release : 2024-07-01
Category : Antiques & Collectibles
ISBN : 9789394958623

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Services Marketing by Dr.S. Sudhakar,Dr. Nirav R. Joshi,Dr. D. David Winster Praveenraj Pdf

Author : Graham Currie
Publisher : Edward Elgar Publishing
Page : 496 pages
File Size : 53,9 Mb
Release : 2021-04-30
Category : Business & Economics
ISBN : 9781788978668

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Handbook of Public Transport Research by Graham Currie Pdf

Providing a comprehensive overview and analysis of the latest research in the growing field of public transport studies, this Handbook looks at the impact of urbanisation and the growth of mega-cities on public transport. Chapters examine the significant challenges facing the field that require new and original solutions, including congestion and environmental relief, and the social equity objectives that justify public transport in cities.

Author : Hans-Liudger Dienel
Publisher : Routledge
Page : 330 pages
File Size : 46,7 Mb
Release : 2017-03-02
Category : Political Science
ISBN : 9781351907576

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Public Transport and its Users by Hans-Liudger Dienel Pdf

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as a customer is weakened by the dominance of monopolies, regulation and political influence in our public transport systems. This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, Czech Republic, France, Germany, Italy, the Netherlands, Sweden, Switzerland, the UK and EU policies. The book presents the conclusions of this research and examples of good practice. In this respect it will provide useful guidance for policy makers, stakeholder organizations and planners, as well as transport researchers.

Author : Joao Carlos Ferreira,Ana Lúcia Martins,Vitor Monteiro
Publisher : Springer
Page : 176 pages
File Size : 44,8 Mb
Release : 2019-02-21
Category : Computers
ISBN : 9783030147570

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Intelligent Transport Systems, From Research and Development to the Market Uptake by Joao Carlos Ferreira,Ana Lúcia Martins,Vitor Monteiro Pdf

This book constitutes the proceedings of the Second EAI International Conference on Intelligent Transport Systems, INTSYS 2108, which was held in Guimarães, Portugal, in November 2018. The 11 revised full papers were selected from 16 submissions and are organized in four thematic sessions on parking and collaborative approaches, case studies and simulation, mobility and planning, and Future 5V.

Author : C. Michael Hall,Diem-Trinh Le-Klähn,Yael Ram
Publisher : Channel View Publications
Page : 212 pages
File Size : 41,8 Mb
Release : 2017-02-03
Category : Business & Economics
ISBN : 9781845416003

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Tourism, Public Transport and Sustainable Mobility by C. Michael Hall,Diem-Trinh Le-Klähn,Yael Ram Pdf

This book offers a comprehensive global examination of the relationship between public transport and tourism as well as exploring other sustainable transport modes. It offers a unique view by analysing tourism through the public transport lens and vice versa. The volume provides an account of how the public transport experience can be improved for tourists so that its value can be maximised and a greater number of people can be encouraged to shift modes. It features a wide range of case studies and examples showing how the tourism industry, as well as regional economies, communities and the environment, benefit when public transport is widely used by tourists. The book will be of interest to researchers and students in the fields of tourism and transport as well as destination marketing organisations and tourism, transport and urban planners.