Siam Principles And Practices For Service Integration And Management

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SIAM: Principles and Practices for Service Integration and Management

Dave Armes,Niklas Engelhart,Peter McKenzie,Peter Wiggers
SIAM Principles and Practices for Service Integration and Management Book PDF

Author : Dave Armes,Niklas Engelhart,Peter McKenzie,Peter Wiggers
Publisher : Van Haren
Page : 225 pages
File Size : 55,5 Mb
Release : 2015-11-23
Category : Education
ISBN : 9789401805780

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SIAM: Principles and Practices for Service Integration and Management by Dave Armes,Niklas Engelhart,Peter McKenzie,Peter Wiggers Pdf

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service.This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.

Siam

Van Haren,
Siam Book PDF

Author : Van Haren,
Publisher : Unknown
Page : 212 pages
File Size : 45,8 Mb
Release : 2015-11-23
Category : Electronic
ISBN : 9401800251

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Siam by Van Haren, Pdf

The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments.

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification

Claire Agutter
ITIL 4 High velocity IT HVIT Your companion to the ITIL 4 Managing Professional HVIT certification Book PDF

Author : Claire Agutter
Publisher : IT Governance Ltd
Page : 287 pages
File Size : 55,9 Mb
Release : 2021-11-18
Category : Computers
ISBN : 9781787782969

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ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification by Claire Agutter Pdf

An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.

Service Integration and Management Foundation Body of Knowledge

Van Haren Publishing
Service Integration and Management Foundation Body of Knowledge Book PDF

Author : Van Haren Publishing
Publisher : Unknown
Page : 0 pages
File Size : 43,8 Mb
Release : 2017-04-12
Category : Management
ISBN : 9401801029

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Service Integration and Management Foundation Body of Knowledge by Van Haren Publishing Pdf

This book introduces service integration and management (SIAM). It describes topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more.

Global Standards and Publications - Edition 2018/2019

Van Haren Publishing
Global Standards and Publications Edition 2018 2019 Book PDF

Author : Van Haren Publishing
Publisher : Van Haren
Page : 244 pages
File Size : 44,8 Mb
Release : 2017-09-30
Category : Electronic
ISBN : 9789401802246

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Global Standards and Publications - Edition 2018/2019 by Van Haren Publishing Pdf

Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: The Open Group , IPMA, ASL BiSL Foundation, IAOP® and IACCM. This catalog will provide you with an overview of our most popular and upcoming titles (including courseware), but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide.

Global Standards and Publications

Anonim
Global Standards and Publications Book PDF

Author : Anonim
Publisher : Van Haren
Page : 273 pages
File Size : 49,5 Mb
Release : 2024-06-30
Category : Education
ISBN : 9789401805735

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Global Standards and Publications by Anonim Pdf

Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

Claire Agutter
Service Integration and Management SIAM Foundation Body of Knowledge BoK Second edition Book PDF

Author : Claire Agutter
Publisher : IT Governance Ltd
Page : 214 pages
File Size : 51,6 Mb
Release : 2021-07-20
Category : Computers
ISBN : 9781787783119

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Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition by Claire Agutter Pdf

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!

VeriSM ™ - unwrapped and applied

Claire Agutter,Johann Botha,Suzanne D. Van Hove
VeriSM unwrapped and applied Book PDF

Author : Claire Agutter,Johann Botha,Suzanne D. Van Hove
Publisher : Van Haren
Page : 350 pages
File Size : 41,5 Mb
Release : 2024-06-30
Category : Education
ISBN : 9789401803342

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VeriSM ™ - unwrapped and applied by Claire Agutter,Johann Botha,Suzanne D. Van Hove Pdf

VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

SIAM/MSI

David Clifford
SIAM MSI Book PDF

Author : David Clifford
Publisher : IT Governance Ltd
Page : 62 pages
File Size : 42,9 Mb
Release : 2016-10-18
Category : Computers
ISBN : 9781849288521

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SIAM/MSI by David Clifford Pdf

In order for multi-sourcing to be successful, organisations must be capable of integrating their service providers into a single, cohesive unit. SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management explains: the merits of a multi-sourced approach to outsourcing service towersthe benefits of multi-sourcing contracts with service providers for specified towershow to align multi-sourced servicesthe challenges of using a multi-sourced modelhow to determine the IT operating model (with reference to the international standards ISO 38500, ISO 38501 and ISO 38502)the different types of service integration models (ISI, ESI and ETSI), and the benefits and challenges of eachaggregating service-level performancea multi-sourcing RFP approach, taking into account structural, operational and governance requirements. If you’re thinking of moving from a single-source to a multi-source outsourcing model, SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management provides the answers to all of your questions.

Encyclopedia of Information Science and Technology, Fourth Edition

Khosrow-Pour, D.B.A., Mehdi
Encyclopedia of Information Science and Technology Fourth Edition Book PDF

Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Page : 8104 pages
File Size : 54,6 Mb
Release : 2017-06-20
Category : Computers
ISBN : 9781522522560

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Encyclopedia of Information Science and Technology, Fourth Edition by Khosrow-Pour, D.B.A., Mehdi Pdf

In recent years, our world has experienced a profound shift and progression in available computing and knowledge sharing innovations. These emerging advancements have developed at a rapid pace, disseminating into and affecting numerous aspects of contemporary society. This has created a pivotal need for an innovative compendium encompassing the latest trends, concepts, and issues surrounding this relevant discipline area. During the past 15 years, the Encyclopedia of Information Science and Technology has become recognized as one of the landmark sources of the latest knowledge and discoveries in this discipline. The Encyclopedia of Information Science and Technology, Fourth Edition is a 10-volume set which includes 705 original and previously unpublished research articles covering a full range of perspectives, applications, and techniques contributed by thousands of experts and researchers from around the globe. This authoritative encyclopedia is an all-encompassing, well-established reference source that is ideally designed to disseminate the most forward-thinking and diverse research findings. With critical perspectives on the impact of information science management and new technologies in modern settings, including but not limited to computer science, education, healthcare, government, engineering, business, and natural and physical sciences, it is a pivotal and relevant source of knowledge that will benefit every professional within the field of information science and technology and is an invaluable addition to every academic and corporate library.

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition

Claire Agutter
Service Integration and Management SIAM Professional Body of Knowledge BoK Second edition Book PDF

Author : Claire Agutter
Publisher : IT Governance Publishing Ltd
Page : 344 pages
File Size : 52,7 Mb
Release : 2021-07-29
Category : Computers
ISBN : 9781787783157

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Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition by Claire Agutter Pdf

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization.

IT Service Management Foundation Practice Questions

Steve Mann,Tony Gannon,Nigel Mear
IT Service Management Foundation Practice Questions Book PDF

Author : Steve Mann,Tony Gannon,Nigel Mear
Publisher : BCS, the Chartered Institute for IT
Page : 100 pages
File Size : 45,6 Mb
Release : 2009
Category : Computer technical support
ISBN : 1906124183

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IT Service Management Foundation Practice Questions by Steve Mann,Tony Gannon,Nigel Mear Pdf

The most authoritative guide to preparing for the ITIL(R) V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the V3 ITIL Service Management Foundation Certificate. It provides a wealth of background knowledge and sample questions using different styles with detailed explanations that are intended to build on existing study or learning. This guide utilises the experience of three established independent service management consultants who are members of the ISEB examination panel and are experienced Service Management Lecturers. An ITIL(R) Licensed Product.

Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship

Khosrow-Pour, D.B.A., Mehdi
Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship Book PDF

Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Page : 818 pages
File Size : 48,8 Mb
Release : 2018-11-09
Category : Business & Economics
ISBN : 9781522577676

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Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship by Khosrow-Pour, D.B.A., Mehdi Pdf

As businesses aim to compete internationally, they must be apprised of new methods and technologies to improve their digital marketing strategy in order to remain ahead of their competition. Trends in entrepreneurship that drive consumer engagement and business initiatives, such as social media marketing, yields customer retention and positive feedback. Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship provides information on emerging trends in business innovation, entrepreneurship, and marketing strategies. While highlighting challenges such as successful social media interactions and consumer engagement, this book explores valuable information within various business environments and industries such as e-commerce, small and medium enterprises, hospitality and tourism management, and customer relationship management. This book is an ideal source for students, marketers, social media marketers, business managers, public relations professionals, promotional coordinators, economists, hospitality industry professionals, entrepreneurs, and researchers looking for relevant information on new methods in digital marketing and entrepreneurship.

Information Security Governance

S.H. Solms,Rossouw Solms
Information Security Governance Book PDF

Author : S.H. Solms,Rossouw Solms
Publisher : Springer Science & Business Media
Page : 141 pages
File Size : 53,7 Mb
Release : 2008-12-16
Category : Business & Economics
ISBN : 9780387799841

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Information Security Governance by S.H. Solms,Rossouw Solms Pdf

IT Security governance is becoming an increasingly important issue for all levels of a company. IT systems are continuously exposed to a wide range of threats, which can result in huge risks that threaten to compromise the confidentiality, integrity, and availability of information. This book will be of use to those studying information security, as well as those in industry.