Success Metrics

Author : Martin Klubeck
Publisher : Apress
Page : 231 pages
File Size : 50,9 Mb
Release : 2017-02-09
Category : Business & Economics
ISBN : 9781484225868

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Success Metrics by Martin Klubeck Pdf

Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesn’t. The key is to measure and promote progress in terms of organizational vision, mission, and overarching goals. Business leaders too often succumb to the working assumption that they only have to show shareholders and boards of trustees that they are turning a profit—the higher the profit, the more successful their stewardship of the company. Wrong! To truly thrive and endure, all organizations—corporate, government, small, large, nonprofit, or startup—need to define and pursue the underlying purpose for their existence. To measure success, leaders today are missing a key meta-analytic in their toolbox. In this book, metrics consultant Martin Klubeck provides it to them. Success Metrics steps you through the process of identifying and combining the right measures to gauge, narrate, and guide your organization's progress toward true success. All organizations have a common goal to be successful. All leaders want to make data-informed decisions and use measures to improve processes, communicate progress, and gain support. The problem is that proxy or partial measures don’t measure overall success and can be misleading. They measure performance parameters, progress on a specific task, customer feedback, and other piecemeal indices—which taken separately fail to describe an organization’s progress toward overall success. The author's integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization. What You Will Learn: Understand why you should measure success instead of performance Understand what to measure and what not to measure Integrate the measures of success to tell a complete story Share measures of success with different audiences Who This Book Is For Organizational leaders at all levels from the executive suite to middle management, analysts and consultants who are tasked with designing metrics programs for organizations, individuals interested in adapting the author's framework to measure overall personal success in multiple dimensions

Author : Martin Klubeck
Publisher : Apress
Page : 223 pages
File Size : 45,9 Mb
Release : 2017-02-11
Category : Business & Economics
ISBN : 1484225856

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Success Metrics by Martin Klubeck Pdf

Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesn’t. The key is to measure and promote progress in terms of organizational vision, mission, and overarching goals. Business leaders too often succumb to the working assumption that they only have to show shareholders and boards of trustees that they are turning a profit—the higher the profit, the more successful their stewardship of the company. Wrong! To truly thrive and endure, all organizations—corporate, government, small, large, nonprofit, or startup—need to define and pursue the underlying purpose for their existence. To measure success, leaders today are missing a key meta-analytic in their toolbox. In this book, metrics consultant Martin Klubeck provides it to them. Success Metrics steps you through the process of identifying and combining the right measures to gauge, narrate, and guide your organization's progress toward true success. All organizations have a common goal to be successful. All leaders want to make data-informed decisions and use measures to improve processes, communicate progress, and gain support. The problem is that proxy or partial measures don’t measure overall success and can be misleading. They measure performance parameters, progress on a specific task, customer feedback, and other piecemeal indices—which taken separately fail to describe an organization’s progress toward overall success. The author's integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization. What You Will Learn: Understand why you should measure success instead of performance Understand what to measure and what not to measure Integrate the measures of success to tell a complete story Share measures of success with different audiences Who This Book Is For Organizational leaders at all levels from the executive suite to middle management, analysts and consultants who are tasked with designing metrics programs for organizations, individuals interested in adapting the author's framework to measure overall personal success in multiple dimensions

Author : Duke Okes
Publisher : Quality Press
Page : 99 pages
File Size : 49,9 Mb
Release : 2013-01-21
Category : Business & Economics
ISBN : 9780873898508

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Performance Metrics by Duke Okes Pdf

Which performance measures should you use? The obvious answer is that it depends on what you want to achieve, which someone else should never define for you. After all, it is your organization, your department, or your process. But once you are clear about what you want to accomplish, how do you sort through a variety of possible metrics and decide which are best? Then, given the list of metrics you believe are useful or necessary, how do you define them in more detail to ensure that the right data are gathered at the appropriate frequency and that the resulting information gets to the right people so that they can make proper decisions? This book provides a clarifying perspective for those who know that metrics need to be developed but are unsure as to the steps to follow in developing and deploying them. It focuses on making sure that the metrics selected will guide people and processes in the direction the organization wants to go, and allow continual evaluation of success. Every highly effective organization is unique in some strategic way, and the metrics used should reflect these differences. Studying high performers can be useful from a learning standpoint, but simply adopting what someone else is doing is likely to take you off your track and put you on theirs. The concepts in this book will put you on the correct track and give you the tools to stay on it.

Author : Anonim
Publisher : AIHA
Page : 146 pages
File Size : 53,9 Mb
Release : 2001
Category : Industrial hygiene
ISBN : 9781931504126

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Industrial Hygiene Performance Metrics by Anonim Pdf

Author : Melvin Schnapper,Steven C. Rollins
Publisher : J. Ross Publishing
Page : 458 pages
File Size : 48,7 Mb
Release : 2006-08-15
Category : Business & Economics
ISBN : 1932159258

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Value-based Metrics for Improving Results by Melvin Schnapper,Steven C. Rollins Pdf

Featuring a road map that can be applied in almost any organization, this book presents a unique value based methodology for developing and using metrics as a management tool to baseline, monitor, manage, and reward performance of business functions at all levels.

Author : National Academy of Engineering and National Research Council,Committee on Industrial Environmental Performance Metrics
Publisher : National Academies Press
Page : 265 pages
File Size : 40,5 Mb
Release : 1999-09-24
Category : Science
ISBN : 9780309062428

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Industrial Environmental Performance Metrics by National Academy of Engineering and National Research Council,Committee on Industrial Environmental Performance Metrics Pdf

Industrial Environmental Performance Metrics is a corporate-focused analysis that brings clarity and practicality to the complex issues of environmental metrics in industry. The book examines the metrics implications to businesses as their responsibilities expand beyond the factory gateâ€"upstream to suppliers and downstream to products and services. It examines implications that arise from greater demand for comparability of metrics among businesses by the investment community and environmental interest groups. The controversy over what sustainable development means for businesses is also addressed. Industrial Environmental Performance Metrics identifies the most useful metrics based on case studies from four industriesâ€"automotive, chemical, electronics, and pulp and paperâ€"and includes specific corporate examples. It contains goals and recommendations for public and private sector players interested in encouraging the broader use of metrics to improve industrial environmental performance and those interested in addressing the tough issues of prioritization, weighting of metrics for meaningful comparability, and the longer term metrics needs presented by sustainable development.

Author : Gary L Rupp
Publisher : SAE International
Page : 266 pages
File Size : 41,8 Mb
Release : 2010-12-06
Category : Technology & Engineering
ISBN : 9780768034967

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Performance Metrics for Assessing Driver Distraction by Gary L Rupp Pdf

This book focuses on the study of secondary task demands imposed by in-vehicle devices on the driver while driving. It provides a mechanism for researchers to evaluate how in-vehicle devices such as navigation systems – as well as other devices such as cell phones – affect driver distraction and impact safety. This book, which features the work presented by international experts at the 4th International Driver Metrics Workshop, in June 2008, offers a summary of the current state of driver metrics research. Edited by workshop moderator Dr. Gary L. Rupp, the book introduces vital information to support the design of in-vehicle information and communication systems (IVIS). Topics covered include: • Driver object and event detection • Peripheral detection tasks (PDT) • Tactile-based detection tasks (TDT) • Modified Sternberg method for assessing visual and cognitive load of in-vehicle tasks • Modified Sternberg method for assessing peripheral detection task and lane change tests • The relationship between performance metrics and crash risk • Characterizing driver behaviors observed in naturalist driving studies • Developing metrics from lane change test studies

Author : Adibi, Sasan,Jain, Raj,Parekh, Shyam,Tofighbakhsh, Mostafa
Publisher : IGI Global
Page : 716 pages
File Size : 45,7 Mb
Release : 2010-01-31
Category : Computers
ISBN : 9781615206810

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Quality of Service Architectures for Wireless Networks: Performance Metrics and Management by Adibi, Sasan,Jain, Raj,Parekh, Shyam,Tofighbakhsh, Mostafa Pdf

"This book further explores various issues and proposed solutions for the provision of Quality of Service (QoS) on the wireless networks"--Provided by publisher.

Author : John Lovett
Publisher : John Wiley & Sons
Page : 321 pages
File Size : 52,6 Mb
Release : 2011-07-07
Category : Computers
ISBN : 9781118149027

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Social Media Metrics Secrets by John Lovett Pdf

Invaluable advice on analyzing and measuring the effects of social media Do you wish you could sit down with an expert to figure out whether or not your social media initiatives are working? With Social Media Metrics Secrets, you can! Expert John Lovett taps into his years of training and experience to reveal tips, tricks, and advice on how to analyze and measure the effects of social media and gauge the success of your initiatives. He uses mini case studies to demonstrate how to manage social operations with process and technology by applying key performance indicators, and assessing the business value of social media. Highlights how social media can impact all aspects of your business and transform the way you quantify successful interactions with customers Shares innovative techniques for managing the massive volume of social analytics data by putting data to work in ways that contribute to your organizational goals Details techniques for adopting a Social Analytics Framework for understanding evolving consumer behavior necessary to compete in a socially networked future Written in a conversational tone, Social Media Metrics Secrets goes behind the scenes to present you with unbeatable advice and unparalleled insight into social media metrics.

Author : Harold Kerzner
Publisher : John Wiley & Sons
Page : 450 pages
File Size : 50,6 Mb
Release : 2023-01-12
Category : Technology & Engineering
ISBN : 9781119851561

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Project Management Metrics, KPIs, and Dashboards by Harold Kerzner Pdf

Project Management Metrics, KPIs,and Dashboards Enables readers to easily understand and implement essential strategies on measuring project management performance Project Management Metrics, KPIs, and Dashboards provides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI’s PMBOK® Guide and stresses value-driven project management. Written by the leading authority in the field, sample topics covered in the work are as follows: Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agile Comparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies/frameworks Customer relations management, a new look at defining project success, and why customer satisfaction must always be considered Scope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creep For project managers across all industries, Project Management Metrics, KPIs, and Dashboards is a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.

Author : Mark Graban
Publisher : Constancy, Inc.
Page : 357 pages
File Size : 53,5 Mb
Release : 2019-03-11
Category : Business & Economics
ISBN : 8210379456XXX

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Measures of Success by Mark Graban Pdf

A 260-page, full-color book that will help you: STOP REACTING TO NOISE. START RESPONDING TO SIGNALS. Measures of Success shows business leaders how. A PRACTICAL GUIDE FOR HOW TO MANAGE YOUR METRICS Organizations depend on metrics for their business. Question is, are they helping people do the right things? Or, encouraging them to overreact to every uptick, downturn, and change? In other words, reacting to noise. Noise is present in every metric. But, it's our reaction to noise that causes waste and stress. Too often, people don't recognize this. Like feeling stuck on a rollercoaster you no longer enjoy. We do and explain things that don't help us improve. At the cost of doing things that do. No need to be jittery about every change in a metric. Not by a long shot. Measures of Success shows a better way to chart and manage your metrics, in any organization or setting. For your business processes and activities, you need to know what's working, what's not, and what to change. And why. Then, you can determine what to stop doing, what to start doing, what to keep doing. So you can... Jump off the metrics rollercoaster, by responding to signals. Systematically. Sustainably. Learn how to identify meaningful signals in a metric. To respond just right. Or perhaps, not at all. You'll learn how with methods easy to understand, making it obvious what activities to do next. Loads of vivid stories and clear examples from healthcare, software companies, and more. With compelling case studies from the news and personal lives, too. "What gets measured gets managed." We've all heard that. But did you ever learn how to manage a metric? This ain't about gaming the system or fudging the numbers. This is about delivering real value, understood by everyone, and proven with data. Learn a better way to manage your measures. WHO IS MEASURES OF SUCCESS FOR? EXECUTIVES AND LEADERS...in healthcare, manufacturing, and services. Who know what to measure, and are now ready to learn how to manage those measurements. And... WILLING TO... Challenge and change the way things are done today Motivate workers to think and do them better tomorrow Coach people, versus telling them what to do Be responsible for results, not hold others accountable Encourage people to collaborate, not compete Help people sleep better at night because they're improving their work during the day TO BE CLEAR Measures of Success is not for leaders who'd rather give orders. Then, blame others when things go south. That whole hit the target or else thing... won't create real change, nor real value. But that ain't you, right? AFTER READING MEASURES OF SUCCESS ...you'll be able to answer three critical questions for your business. Are we achieving our target? And, how often? Occasionally? Consistently? Are we improving? And, can we predict our future performance? How do we improve? And, when do we react? When do we ignore? When do we improve? ...AND HOW CAN WE PROVE WE'RE IMPROVING? How would you feel if you could answer these questions for your business? Measures of Success shows you how. PROCESS BEHAVIOR CHARTS This book teaches you a proven method for filtering out noise, so we can identify signals. This means we waste less time chasing our tail and more time responding to signals that really matter, heading off small problems before they become big, or showing that we've boosted performance in significant and sustainable ways.

Author : Singh, Sonia,Rajest, S. Suman,Hadoussa, Slim,Obaid, Ahmed J.,Regin, R.
Publisher : IGI Global
Page : 515 pages
File Size : 55,8 Mb
Release : 2023-12-21
Category : Business & Economics
ISBN : 9798369321942

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Data-Driven Decision Making for Long-Term Business Success by Singh, Sonia,Rajest, S. Suman,Hadoussa, Slim,Obaid, Ahmed J.,Regin, R. Pdf

In today's academic environment, the challenge of ensuring lasting commercial and economic success for organizations has become more daunting than ever before. The relentless surge in data-driven decision-making, based on innovative technologies such as blockchain, IoT, and AI, has created a digital frontier filled with complexity. Maintaining a healthy firm that can continually provide innovative products and services to the public while fueling economic growth has become a formidable puzzle. Moreover, this digital transformation has ushered in new risks, from pervasive cybersecurity threats to the ethical challenges surrounding artificial intelligence. In this evolving landscape, academic scholars face the pressing challenge of deciphering the path to long-term organizational prosperity in an era dominated by data. Data-Driven Decision Making for Long-Term Business Success serves as guidance and insights amidst this academic challenge. It is the definitive solution for scholars seeking to uncover the complexities of data-driven decision-making and its profound impact on organizational success. Each meticulously curated chapter delves into a specific facet of this transformative journey, from the implications of modern technologies and pricing optimization to the ethics underpinning data-driven strategies and the metaverse's influence on decision-making.

Author : Muketha, Geoffrey Muchiri,Micheni, Elyjoy Muthoni
Publisher : IGI Global
Page : 391 pages
File Size : 50,5 Mb
Release : 2019-07-26
Category : Computers
ISBN : 9781522576792

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Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software by Muketha, Geoffrey Muchiri,Micheni, Elyjoy Muthoni Pdf

Enterprise resource planning (ERP) is a class of integrated software that uses software technologies to implement real-time management of business processes in an organization. ERPs normally cut across organizations, making them large and complex. Software researchers have for many years established that complexity affects software quality negatively and must therefore be controlled with novel metrics and models of evaluation that can determine when the software is at acceptable levels of quality and when not. Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software is a critical scholarly publication that examines ERP development, performance, and challenges in business settings to help improve decision making in organizations that have embraced ERPs, improve the efficiency and effectiveness of their activities, and improve their return on investments (ROI). Highlighting a wide range of topics such as data mining, higher education, and security, this book is essential for professionals, software developers, researchers, academicians, and security professionals.

Author : Mangalam Nandakumar
Publisher : Packt Publishing Ltd
Page : 239 pages
File Size : 50,8 Mb
Release : 2018-05-31
Category : Computers
ISBN : 9781788832977

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Lean Product Management by Mangalam Nandakumar Pdf

A guide to product management exploring the best practices: identifying the impact-driven product, planning for success, setting up and measuring time-bound metrics, and developing a lean product roadmap. Key Features Identifying Impact-Driven Products Investing in Key Business Outcomes Value mapping to maintain a lean product backlog Utilizing time-bound product metrics Eliminating process waste Book Description Lean Product Management is about finding the smartest way to build an Impact Driven Product that can deliver value to customers and meet business outcomes when operating under internal and external constraints. Author, Mangalam Nandakumar, is a product management expert, with over 17 years of experience in the field. Businesses today are competing to innovate. Cost is no longer the constraint, execution is. It is essential for any business to harness whatever competitive advantage they can, and it is absolutely vital to deliver the best customer experience possible. The opportunities for creating impact are there, but product managers have to improvise on their strategy every day in order to capitalize on them. This is the Agile battleground, where you need to stay Lean and be able to respond to abstract feedback from an ever shifting market. This is where Lean Product Management will help you thrive. Lean Product Management is an essential guide for product managers, and to anyone embarking on a new product development. Mangalam Nandakumar will help you to align your product strategy with business outcomes and customer impact. She introduces the concept of investing in Key Business Outcomes as part of the product strategy in order to provide an objective metric about which product idea and strategy to pursue. You will learn how to create impactful end-to-end product experiences by engaging stakeholders and reacting to external feedback. What you will learn How do you execute ideas that matter? How can you define the right success metrics? How can you plan for product success? How do you capture qualitative and quantitative insights about the product? How do you know whether your product aligns to desired business goals? What processes are slowing you down? Who this book is for If you are leading a team that is building a new product, then this book is for you. The book is targeted at product managers, functional leads in enterprises, business sponsors venturing into new product offerings, product development teams, and start-up founders.

Author : Deepa Goyal,Kin Lane
Publisher : Packt Publishing Ltd
Page : 344 pages
File Size : 54,5 Mb
Release : 2023-02-21
Category : Computers
ISBN : 9781803241968

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API Analytics for Product Managers by Deepa Goyal,Kin Lane Pdf

Research, strategize, market, and continuously measure the effectiveness of APIs to meet your SaaS business goals with this practical handbook Key FeaturesTransform your APIs into revenue-generating entities by turning them into productsMeet your business needs by improving the way you research, strategize, market, and measure resultsCreate and implement a variety of metrics to promote growthBook Description APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers' needs, expectations, and satisfaction too. Once you've gathered your data, you'll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs. What you will learnBuild a long-term strategy for an APIExplore the concepts of the API life cycle and API maturityUnderstand APIs from a product management perspectiveCreate support models for your APIs that scale with the productApply user research principles to APIsExplore the metrics of activation, retention, engagement, and churnCluster metrics together to provide contextExamine the consequences of gameable and vanity metricsWho this book is for If you're a product manager, engineer, or product executive charged with making the most of APIs for your SaaS business, then this book is for you. Basic knowledge of how APIs work and what they do is essential before you get started with this book, since the book covers the analytical side of measuring their performance to help your business grow.