Talking At Work

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Ask a Manager

Alison Green
Ask a Manager Book PDF

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 52,6 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

We Can’t Talk about That at Work!

Mary-Frances Winters
We Can t Talk about That at Work Book PDF

Author : Mary-Frances Winters
Publisher : Berrett-Koehler Publishers
Page : 185 pages
File Size : 41,9 Mb
Release : 2017-04-23
Category : Business & Economics
ISBN : 9781523094271

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We Can’t Talk about That at Work! by Mary-Frances Winters Pdf

Instead of shutting down any mention of taboo topics, Mary-Frances Winters shows how to structure intentional conversations about them, so people can safely confront biases and stereotypes and create stronger, more inclusive organizations. Politics, religion, race - we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually via social media. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace. But you can turn that around and address difficult topics in a way that brings people together instead of driving them apart. As a thought leader in the field of diversity and inclusion, Mary-Frances Winters has been helping clients create inclusive environments for over three decades. In this concise and powerful book, she shows you how to lay the groundwork for having bold, inclusive conversations. Even with the best of intentions, you can't just start talking about taboo topics - that's wandering into a minefield. Winters offers exercises and tools to help you become aware of how your cultural background has shaped your perceptions and habits and to increase your understanding of how people from other cultures may differ from you, particularly when it comes to communicating and handling conflict. Once you're ready (you can take the self-assessment included in the book to make sure), Winters gives detailed instructions on exactly how to structure these conversations. She emphasizes that this is a process, not a destination—you may not be able to resolve major issues nicely and neatly in just one conversation. And while the process is important, so is intent. She urges readers to “come from your heart, learn from your mistakes, and continue to contribute to making this a more inclusive world for all.”

Type Talk at Work (Revised)

Otto Kroeger,Janet M. Thuesen,Hile Rutledge
Type Talk at Work Revised Book PDF

Author : Otto Kroeger,Janet M. Thuesen,Hile Rutledge
Publisher : Delta
Page : 298 pages
File Size : 50,7 Mb
Release : 2009-10-21
Category : Psychology
ISBN : 9780307574145

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Type Talk at Work (Revised) by Otto Kroeger,Janet M. Thuesen,Hile Rutledge Pdf

What’s Your Type at Work? Are you one of those organized people who always complete your projects before they are due? Or do you put off getting the job done until the very last possible moment? Is your boss someone who readily lets you know how you are doing? Or does she always leave you unsure of precisely where you stand? Do you find that a few people on your team are incredibly creative but can never seem to get to a meeting on time? Do others require a specific agenda at the meeting in order to focus on the job at hand? Bestselling authors Otto Kroeger and Janet Thuesen make it easy to recognize your own type and those of your co-workers in Type Talk at Work, a revolutionary guide to understanding your workplace and thriving in it. fully revised and updated for its 10th anniversary, this popular classic now features a new chapter on leadership, showing you how to be more effective on the job. Get the most out of your employees—and employers—using the authors’ renowned expertise on typology. With Type Talk at Work, you’ll never look at the office the same way again!

Talking at Work

Lucy Pickering,Eric Friginal,Shelley Staples
Talking at Work Book PDF

Author : Lucy Pickering,Eric Friginal,Shelley Staples
Publisher : Springer
Page : 284 pages
File Size : 45,7 Mb
Release : 2016-12-22
Category : Language Arts & Disciplines
ISBN : 9781137496164

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Talking at Work by Lucy Pickering,Eric Friginal,Shelley Staples Pdf

This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others.

How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

Leil Lowndes
How to Talk to Anyone at Work 72 Little Tricks for Big Success Communicating on the Job Book PDF

Author : Leil Lowndes
Publisher : McGraw Hill Professional
Page : 369 pages
File Size : 48,6 Mb
Release : 2018-10-12
Category : Business & Economics
ISBN : 9781260108446

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How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes Pdf

From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the jobYou face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs:CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationshipCARING 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” CLARITY 12 techniques to get your ideas across clearly—and ensure you understand everybody you work withCREDIBILITY14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shiningPlus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!

Talk at Work

Paul Drew,John Heritage
Talk at Work Book PDF

Author : Paul Drew,John Heritage
Publisher : Cambridge University Press
Page : 596 pages
File Size : 45,7 Mb
Release : 1993-02-11
Category : Language Arts & Disciplines
ISBN : 0521376335

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Talk at Work by Paul Drew,John Heritage Pdf

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

John Stoker
Overcoming Fake Talk How to Hold REAL Conversations that Create Respect Build Relationships and Get Results Book PDF

Author : John Stoker
Publisher : McGraw Hill Professional
Page : 288 pages
File Size : 48,5 Mb
Release : 2013-05-17
Category : Self-Help
ISBN : 9780071815802

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Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results by John Stoker Pdf

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. "Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work "Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go "Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey "An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional "Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work

Questions About Language

Laurie Bauer,Andreea S. Calude
Questions About Language Book PDF

Author : Laurie Bauer,Andreea S. Calude
Publisher : Routledge
Page : 129 pages
File Size : 44,7 Mb
Release : 2020-05-19
Category : Foreign Language Study
ISBN : 9781000043372

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Questions About Language by Laurie Bauer,Andreea S. Calude Pdf

Questions About Language sets out to answer, in a readable yet insightful format, a series of vital questions about language, some of which language specialists are regularly asked, and some of which are so surprising that only the specialists think about them. In this handy guide, sixteen language experts answer challenging questions about language, from What makes a language a language? to Do people swear because they don’t know enough words? Illustrating the complexity of human language, and the way in which we use it, the twelve chapters each end with a section on further reading for anyone interested in following up on the topic. Covering core questions about language, this is essential reading for both students new to language and linguistics and the interested general reader.

Talking from 9 to 5

Deborah Tannen
Talking from 9 to 5 Book PDF

Author : Deborah Tannen
Publisher : Harper Collins
Page : 372 pages
File Size : 52,5 Mb
Release : 1995-09-01
Category : Social Science
ISBN : 9780380717835

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Talking from 9 to 5 by Deborah Tannen Pdf

Your project went off without a hitch--but somebody else got the credit...You averted a crisis brilliantly--but no one noticed...You came to the meeting with a sensational idea--but it was ignored until someone else said the same thing... HOW CAN YOU GET CREDIT & GET AHEAD? In her extraordinary international bestseller, You Just Don't Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace--where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done. An instant classic, Talking From 9 to 5 brilliantly explains women's and men's conversational rituals--and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed--an essential tool for promoting more positive and productive professional relationships among men and women.

Rest

Alex Soojung-Kim Pang
Rest Book PDF

Author : Alex Soojung-Kim Pang
Publisher : Basic Books
Page : 322 pages
File Size : 42,7 Mb
Release : 2016-12-06
Category : Psychology
ISBN : 9780465096596

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Rest by Alex Soojung-Kim Pang Pdf

"Rest is such a valuable book. If work is our national religion, Pang is the philosopher reintegrating our bifurcated selves."---Arianna Huffington, New York Times Book Review Overwork is the new normal. Rest is something to do when the important things are done—but they are never done. Looking at different forms of rest, from sleep to vacation, Silicon Valley futurist and business consultant Alex Soojung-Kim Pang dispels the myth that the harder we work the better the outcome. He combines rigorous scientific research with a rich array of examples of writers, painters, and thinkers—from Darwin to Stephen King—to challenge our tendency to see work and relaxation as antithetical. "Deliberate rest," as Pang calls it, is the true key to productivity, and will give us more energy, sharper ideas, and a better life. Rest offers a roadmap to rediscovering the importance of rest in our lives, and a convincing argument that we need to relax more if we actually want to get more done.

Talk and Work It Out

Cheri J. Meiners, M.Ed.
Talk and Work It Out Book PDF

Author : Cheri J. Meiners, M.Ed.
Publisher : Free Spirit Publishing
Page : 40 pages
File Size : 52,9 Mb
Release : 2014-12-16
Category : Juvenile Nonfiction
ISBN : 9781575425252

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Talk and Work It Out by Cheri J. Meiners, M.Ed. Pdf

Clear, simple language and realistic illustrations teach children the process of peaceful conflict resolution.

Gendered Talk at Work

Janet Holmes
Gendered Talk at Work Book PDF

Author : Janet Holmes
Publisher : John Wiley & Sons
Page : 264 pages
File Size : 50,9 Mb
Release : 2008-04-15
Category : Language Arts & Disciplines
ISBN : 9781405178457

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Gendered Talk at Work by Janet Holmes Pdf

Gendered Talk at Work examines how women and men negotiate their gender identities as well as their professional roles in everyday workplace communication. written accessibly by one of the field’s foremost researchers explores the ways in which gender contributes to the interpretation of meaning in workplace interaction uses original and insightfully analyzed data to focus on the ways in which both women and men draw on gendered discourse resources to enact a range of workplace roles illustrates how a qualitative analysis of workplace discourse can throw light on the many ways in which workplace discourse provides a resource for constructing gender identity as one component of our complex socio-cultural identity

Yes, You Can Talk about Mental Health at Work

Melissa Doman Ma
Yes You Can Talk about Mental Health at Work Book PDF

Author : Melissa Doman Ma
Publisher : Welbeck Balance
Page : 256 pages
File Size : 55,6 Mb
Release : 2021-10-12
Category : Business & Economics
ISBN : 1789563038

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Yes, You Can Talk about Mental Health at Work by Melissa Doman Ma Pdf

This book is for anyone who wants to understand why we need to talk about mental health at work... and how to have constructive dialogue in the workplace.

Interthinking: Putting talk to work

Karen Littleton,Neil Mercer
Interthinking Putting talk to work Book PDF

Author : Karen Littleton,Neil Mercer
Publisher : Routledge
Page : 176 pages
File Size : 40,7 Mb
Release : 2013-08-15
Category : Education
ISBN : 9781136675294

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Interthinking: Putting talk to work by Karen Littleton,Neil Mercer Pdf

Through using spoken language, people are able to think creatively and productively together. This ability to ‘interthink’ is an important product of our evolutionary history that is just as important for our survival today. Many kinds of work activity depend on the success of groups or teams finding joint solutions to problems. Creative achievement is rarely the product of solitary endeavour, but of people working within a collective enterprise. Written in an accessible and jargon-free style, Interthinking: putting talk to work explores the growing body of work on how people think creatively and productively together. Challenging purely individualistic accounts of human evolution and cognition, its internationally acclaimed authors provide analyses of real-life examples of collective thinking in everyday settings including workplaces, schools, rehearsal spaces and online environments. The authors use socio-cultural psychology to explain the processes involved in interthinking, to explore its creative power, but also to understand why collective thinking isn’t always productive or successful. With this knowledge we can maximise the constructive benefits of our ability to interthink, and understand the best ways in which we can help young people to develop, nurture and value that capability. This book will be of great interest to academic researchers, postgraduates and undergraduates on Education and Psychology courses and to practicing teachers. It will also appeal to anyone with an interest in language, creativity and the role of psychology in everyday life.

Bring Your Whole Self To Work

Mike Robbins
Bring Your Whole Self To Work Book PDF

Author : Mike Robbins
Publisher : Hay House, Inc
Page : 224 pages
File Size : 50,8 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9781401952365

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Bring Your Whole Self To Work by Mike Robbins Pdf

In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace —whether stressful, painful, or joyful —follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together.” But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if —instead of trying to hide who we are —we show up fully and authentically. Mike, a sought-after motivational speaker and business consultant, has spent more than 15 years researching, writing, and speaking about essential human experiences and high performance in the workplace. His clients have ranged from Google to Citibank, from the U.S. Department of Labor to the San Francisco Giants. From small start-ups in Silicon Valley to family-owned businesses in the Midwest. From what he’s seen and studied over the years, Mike believes that for us to thrive professionally, we must be willing to bring our whole selves to the work that we do. Bringing our whole selves to work means acknowledging that we’re all vulnerable, imperfect human beings doing the best we can. It means having the courage to take risks, speak up, have compassion, ask for help, connect with others in a genuine way, and allow ourselves to be truly seen. In this book, Mike outlines five principles we can use to approach our own work in this spirit of openness and humanity, and to help the people we work with feel safe enough to do the same, so that the teams and organizations we’re a part of can truly succeed. “This book will offer you insights, ideas, and tools to inspire you to bring all of who you are to the work that you do —regardless of where you work, what kind of work you do, and with whom you do it. And, if you’re an owner, leader, or just someone who wants to have influence on those around you —this book will also give you specific techniques for how to build or enhance your team’s culture in such a way that encourages others to bring all of who they are to work.”