Technology As Experience

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Technology as Experience

John McCarthy,Peter Wright
Technology as Experience Book PDF

Author : John McCarthy,Peter Wright
Publisher : MIT Press
Page : 225 pages
File Size : 49,6 Mb
Release : 2007-08-24
Category : Computers
ISBN : 9780262250733

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Technology as Experience by John McCarthy,Peter Wright Pdf

In Technology as Experience, John McCarthy and Peter Wright argue that any account of what is often called the user experience must take into consideration the emotional, intellectual, and sensual aspects of our interactions with technology. We don't just use technology, they point out; we live with it. They offer a new approach to understanding human-computer interaction through examining the felt experience of technology. Drawing on the pragmatism of such philosophers as John Dewey and Mikhail Bakhtin, they provide a framework for a clearer analysis of technology as experience. Just as Dewey, in Art as Experience, argued that art is part of everyday lived experience and not isolated in a museum, McCarthy and Wright show how technology is deeply embedded in everyday life. The "zestful integration" or transcendent nature of the aesthetic experience, they say, is a model of what human experience with technology might become. McCarthy and Wright illustrate their theoretical framework with real-world examples that range from online shopping to ambulance dispatch. Their approach to understanding human computer interaction—seeing it as creative, open, and relational, part of felt experience—is a measure of the fullness of technology's potential to be more than merely functional.

Technology and the African-American Experience

Bruce Sinclair
Technology and the African American Experience Book PDF

Author : Bruce Sinclair
Publisher : MIT Press
Page : 258 pages
File Size : 47,5 Mb
Release : 2004
Category : History
ISBN : 0262195046

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Technology and the African-American Experience by Bruce Sinclair Pdf

The intersection of race and technology: blackcreativity and the economic and social functions of the myth ofdisengenuity.

War, Technology, and Experience Aboard the USS Monitor

David A. Mindell
War Technology and Experience Aboard the USS Monitor Book PDF

Author : David A. Mindell
Publisher : JHU Press
Page : 204 pages
File Size : 45,8 Mb
Release : 2000-03-24
Category : Science
ISBN : 0801862507

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War, Technology, and Experience Aboard the USS Monitor by David A. Mindell Pdf

In a familiar story, the USS Monitor battled the CSS Virginia (the armored and refitted USS Merrimack) at Hampton Roads in March of 1862. In War, Technology, and Experience aboard the USS Monitor, David A. Mindell adds a new perspective to the story as he explores how mariners—fighting "blindly" below the waterline—lived and coped with the metal monster they called the "iron coffin." Mindell shows how the iron warship emerged as an idea and became practicable, how building it drew upon and forced changes in contemporary manufacturing technology, and how the vessel captured the nineteenth-century American popular and literary imaginations. Combining technical, personal, administrative, and literary analysis, Mindell examines the experience of the men aboard the Monitor and their reactions to the thrills and dangers that accompanied the new machine. The invention surrounded men with iron and threatened their heroism, their self-image as warriors, even their lives. Mindell also examines responses to this strange new warship by Nathaniel Hawthorne and Herman Melville, who prophetically saw in the Civil War a portent of the mechanized warfare of the future. The story of the Monitor shows how technology changes not only the tools but also the very experience of combat, generating effects that are still felt today in the era of "smart bombs" and pushbutton wars. "We find new significance in the otherwise well-known history of the Monitor. It is no longer the story of the heroic inventor and his impenetrable weapon thrusting themselves upon a doubtful and conservative bureaucracy... It is no longer the story of a heroic battle and the machine's epic loss soon after. Rather it is a story of people experiencing new machinery, attempting to make sense of its thrills, constrictions, and politics, and sensing its power and impotence—both in glory and frustration."—from War, Technology, and Experience aboard the USS Monitor

Between Reason and Experience

Andrew Feenberg
Between Reason and Experience Book PDF

Author : Andrew Feenberg
Publisher : MIT Press
Page : 285 pages
File Size : 40,7 Mb
Release : 2010-04-09
Category : Technology & Engineering
ISBN : 9780262265652

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Between Reason and Experience by Andrew Feenberg Pdf

A leading philosopher of technology calls for the democratic coordination of technical rationality with everyday experience. The technologies, markets, and administrations of today's knowledge society are in crisis. We face recurring disasters in every domain: climate change, energy shortages, economic meltdown. The system is broken, despite everything the technocrats claim to know about science, technology, and economics. These problems are exacerbated by the fact that today powerful technologies have unforeseen effects that disrupt everyday life; the new masters of technology are not restrained by the lessons of experience, and accelerate change to the point where society is in constant turmoil. In Between Reason and Experience, leading philosopher of technology Andrew Feenberg makes a case for the interdependence of reason—scientific knowledge, technical rationality—and experience. Feenberg examines different aspects of the tangled relationship between technology and society from the perspective of critical theory of technology, an approach he has pioneered over the past twenty years. Feenberg points to two examples of democratic interventions into technology: the Internet (in which user initiative has influenced design) and the environmental movement (in which science coordinates with protest and policy). He examines methodological applications of critical theory of technology to the case of the French Minitel computing network and to the relationship between national culture and technology in Japan. Finally, Feenberg considers the philosophies of technology of Heidegger, Habermas, Latour, and Marcuse. The gradual extension of democracy into the technical sphere, Feenberg argues, is one of the great political transformations of our time.

Emotions in Technology Design: From Experience to Ethics

Rebekah Rousi,Jaana Leikas,Pertti Saariluoma
Emotions in Technology Design From Experience to Ethics Book PDF

Author : Rebekah Rousi,Jaana Leikas,Pertti Saariluoma
Publisher : Springer Nature
Page : 194 pages
File Size : 51,6 Mb
Release : 2020-09-29
Category : Computers
ISBN : 9783030534837

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Emotions in Technology Design: From Experience to Ethics by Rebekah Rousi,Jaana Leikas,Pertti Saariluoma Pdf

Understanding emotions is becoming ever more valuable in design, both in terms of what people prefer as well as in relation to how they behave in relation to it. Approaches to conceptualising emotions in technology design, how emotions can be operationalised and how they can be measured are paramount to ascertaining the core principles of design. Emotions in Technology Design: From Experience to Ethics provides a multi-dimensional approach to studying, designing and comprehending emotions in design. It presents emotions as understood through basic human-technology research, applied design practice, culture and aesthetics, ethical approaches to emotional design, and ethics as a cultural framework for emotions in design experience. Core elements running through the book are: cognitive science – cognitive-affective theories of emotions (i.e., Appraisal); culture – the ways in which our minds are trained to recognise, respond to and influence design; and ethics – a deep cultural framework of interpretations of good versus evil. This ethical understanding brings culture and cognition together to form genuine emotional experience. This book is essential reading for designers, technology developers, HCI and cognitive science scholars, educators and students (at both undergraduate and graduate levels) in terms of emotional design methods and tools, systematic measurement of emotion in design experience, cultural theory underpinning how emotions operate in the production and interaction of design, and how ethics influence basic (primal) and higher level emotional reactions. The broader scope equips design practitioners, developers and scholars with that ‘something more’ in terms of understanding how emotional experience of technology can be positioned in relation to cultural discourse and ethics.

Experience

Caroline A. Jones,David Mather,Rebecca Uchill
Experience Book PDF

Author : Caroline A. Jones,David Mather,Rebecca Uchill
Publisher : National Geographic Books
Page : 0 pages
File Size : 47,8 Mb
Release : 2016-09-02
Category : Art
ISBN : 9780262035149

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Experience by Caroline A. Jones,David Mather,Rebecca Uchill Pdf

A book that produces sensory experiences while bringing the concept of experience itself into relief as a subject of criticism and an object of contemplation. Experience offers a reading experience like no other. A heat-sensitive cover by Olafur Eliasson reveals words, colors, and a drawing when touched by human hands. Endpapers designed by Carsten Höller are printed in ink containing carefully calibrated quantities of the synthesized human pheromones estratetraenol and androstadienone, evoking the suggestibility of human desire. The margins and edges of the book are designed by Tauba Auerbach in complementary colors that create a dynamically shifting effect when the book is shifted or closed. When the book is opened, bookmarks cascade from the center, emerging from spider web prints by Tomás Saraceno. Experience produces experience while bringing the concept itself into relief as an object of contemplation. The sensory experience of the book as a physical object resonates with the intellectual experience of the book as a container of ideas. Experience convenes a conversation with artists, musicians, philosophers, anthropologists, historians, and neuroscientists, each of whom explores aspects of sensorial and cultural realms of experience. The texts include new essays written for this volume and classic texts by such figures as William James and Michel Foucault. The first publication from MIT's Center for Art, Science, & Technology, Experience approaches its subject through multiple modes. Publication design by Kimberly Varella with Becca Lofchie, Content Object Design Studio. Cover concept by Olafur Eliasson in collaboration with Kimberly Varella (Content Object). Contributors Tauba Auerbach, Bevil Conway, John Dewey, Olafur Eliasson, Michel Foucault, Adam Frank, Vittorio Gallese, Renée Green, Stefan Helmreich, Carsten Höller, Edmund Husserl, William James, Caroline A. Jones, Douglas Kahn, Brian Kane, Leah Kelly, Bruno Latour, Alvin Lucier, David Mather, Mara Mills, Alva Noë, Jacques Rancière, Michael Rossi, Tomás Saraceno, Natasha Schüll, Joan W.Scott, Tino Sehgal, Alma Steingart, Josh Tenenbaum, Rebecca Uchill

Youth, Technology, Governance, Experience

Liam Grealy,Catherine Driscoll,Anna Hickey-Moody
Youth Technology Governance Experience Book PDF

Author : Liam Grealy,Catherine Driscoll,Anna Hickey-Moody
Publisher : Routledge
Page : 198 pages
File Size : 47,6 Mb
Release : 2018-06-14
Category : Social Science
ISBN : 9781351112659

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Youth, Technology, Governance, Experience by Liam Grealy,Catherine Driscoll,Anna Hickey-Moody Pdf

How do adults understand youth? How do their conceptions inform interventions into young lives or involve young people’s experiences? This volume tackles these questions by exploring adults’ ideas about youth. Specifically, Youth, Technology, Governance, Experience examines the four titular concepts and their implications for a range of relationships between youth and adults. Utilising interdisciplinary methods, the contributing authors deliver a broad range of analyses of young people differentiated by gender, class, race, and geography across an array of contexts, including within the home, in media representations, through government bureaucracies, and in everyday life. Youth, Technology, Governance, Experience also interrogates the meaning of technology and governance for youth studies, considering a range of ways they interact, including through social media, technologies of regulation, and educational tools. It will appeal to students and academic researchers interested in fields such as youth studies, cultural studies, sociology, and education.

Experience Design

Marc Hassenzahl
Experience Design Book PDF

Author : Marc Hassenzahl
Publisher : Springer Nature
Page : 134 pages
File Size : 48,5 Mb
Release : 2022-05-31
Category : Computers
ISBN : 9783031021916

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Experience Design by Marc Hassenzahl Pdf

In his In the blink of an eye, Walter Murch, the Oscar-awarded editor of The English Patient, Apocalypse Now, and many other outstanding movies, devises the Rule of Six -- six criteria for what makes a good cut. On top of his list is "to be true to the emotion of the moment," a quality more important than advancing the story or being rhythmically interesting. The cut has to deliver a meaningful, compelling, and emotion-rich "experience" to the audience. Because, "what they finally remember is not the editing, not the camerawork, not the performances, not even the story---it's how they felt." Technology for all the right reasons applies this insight to the design of interactive products and technologies -- the domain of Human-Computer Interaction, Usability Engineering, and Interaction Design. It takes an experiential approach, putting experience before functionality and leaving behind oversimplified calls for ease, efficiency, and automation or shallow beautification. Instead, it explores what really matters to humans and what it needs to make technology more meaningful. The book clarifies what experience is, and highlights five crucial aspects and their implications for the design of interactive products. It provides reasons why we should bother with an experiential approach, and presents a detailed working model of experience useful for practitioners and academics alike. It closes with the particular challenges of an experiential approach for design. The book presents its view as a comprehensive, yet entertaining blend of scientific findings, design examples, and personal anecdotes. Table of Contents: Follow me! / Crucial Properties of Experience / Three Good Reasons to Consider Experience / A Model of Experience / Reflections on Experience Design

Technology and Film Scholarship

Santiago Hidalgo
Technology and Film Scholarship Book PDF

Author : Santiago Hidalgo
Publisher : Amsterdam University Press
Page : 265 pages
File Size : 50,6 Mb
Release : 2018-01-23
Category : Art
ISBN : 9789048525270

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Technology and Film Scholarship by Santiago Hidalgo Pdf

his volume brings together a wide range of research on the ways in which technological innovations have established new and changing conditions for the experience, study and theorization of film. Drawn from the IMPACT film conference (The Impact of Technological Innovations on the Historiography and Theory of Cinema) held in Montreal in 2011, the book includes contributions from such leading figures in the field as Tom Gunning, Charles Musser, Jan Olsson and Vinzenz Hediger.

Learning to Teach Design and Technology in the Secondary School

Alison Hardy
Learning to Teach Design and Technology in the Secondary School Book PDF

Author : Alison Hardy
Publisher : Routledge
Page : 336 pages
File Size : 46,6 Mb
Release : 2020-10-01
Category : Education
ISBN : 9781000179767

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Learning to Teach Design and Technology in the Secondary School by Alison Hardy Pdf

Learning to Teach Design and Technology in the Secondary School is a core text for all those training to teach design and technology in the secondary school. It helps you develop subject knowledge, acquire a deeper understanding of the role, purpose and potential of design and technology within the secondary curriculum, and provides the practical skills needed to plan, teach and evaluate stimulating and creative lessons. This fully updated fourth edition includes information on all areas of design and technology, and on new subject requirements relating to exam qualifications. It includes three new chapters on the role of critiquing in design and technology education, transitions after secondary design and technology, and using and producing design and technology education research. Designed to be read as a course or dipped into for support and advice, it covers: Each area of design and technology: materials, textiles, electronics and food Integrating new curriculum topics, such as emerging technologies, into your teaching Developing areas of subject knowledge Health and safety Planning lessons Organising and managing the classroom Teaching wider issues through design and technology Assessment issues Your own professional development. Bringing together insights from current educational theory and the best contemporary classroom teaching and learning, this book will prove an invaluable resource for students on all training routes – as well as their mentors – who aspire to become effective, reflective design and technology teachers.

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Reza Soudagar,Vinay Iyer,Volker Hildebrand
The Customer Experience Edge Technology and Techniques for Delivering an Enduring Profitable and Positive Experience to Your Customers Book PDF

Author : Reza Soudagar,Vinay Iyer,Volker Hildebrand
Publisher : McGraw Hill Professional
Page : 320 pages
File Size : 41,6 Mb
Release : 2011-10-28
Category : Business & Economics
ISBN : 9780071786966

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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers by Reza Soudagar,Vinay Iyer,Volker Hildebrand Pdf

“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshing to read the multiple case studies and well thought out approach and to hear the experienced voices of these authors. You’ve spent way too much time reading this endorsement. Read the book instead. It’s so worth it.” —Paul Greenberg, author of CRM at the Speed of Light “To differentiate yourself and delight your customers, you must manage your customers’ experience with your goods or services, and your company. This invaluable book will show you why you must do this, and how to do it well.” —Henry Chesbrough, author of Open Innovation and Professor at the Haas School of Business, University of California Berkeley “Technology advances are raising the human expectation of what an experience with a company can and should be. Finally, a book has been written that combines behavioral psychological, micro-economic, and technological considerations defining the customer experience edge.” —Paul D’Alessandro, Partner, PricewaterhouseCoopers “As we move from Customer Experience 1.0 to Customer Experience 2.0, organizations and practitioners need a solid blueprint for success. Reza, Vinay, and Volker have created a clear and concise guide based on global best practices and proven principles. If you are ready to transform your organization, start by reading this book.” —Lior Arussy, President, Strativity Group, and author of Customer Experience Strategy “The Customer Experience Edge is an excellent book to gain insights on how to leverage customer experience as a competitive advantage. The case studies serve as recipes that can be added to, modified, or simply baked into business plans to improve or deliver an exceptional customer experience.” —Deb Dexter, Customer Service Director, Cardinal Health About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail—the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back—and that sets you apart from the competition. You need to seize The Customer Experience Edge. Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks—foundational and disruptive technologies. These are the authors’ main fields of expertise, and these are what make the customer experience profitable. The Customer Experience Edge explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customers Form bonds that keep clients from turning to competitors Transform customers into your best advocates It’s a new world of business, and customers are keenly aware that their loyalty is valuable currency. The Customer Experience Edge gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.

Technology and the Dream

Clarence G. Williams
Technology and the Dream Book PDF

Author : Clarence G. Williams
Publisher : MIT Press
Page : 1060 pages
File Size : 52,7 Mb
Release : 2003-02-28
Category : Education
ISBN : 0262731576

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Technology and the Dream by Clarence G. Williams Pdf

Transcripts of more than seventy-five oral history interviews in which the interviewees assess their MIT experience and reflect on the role of blacks at MIT and beyond. This book grew out of the Blacks at MIT History Project, whose mission is to document the black presence at MIT. The main body of the text consists of transcripts of more than seventy-five oral history interviews, in which the interviewees assess their MIT experience and reflect on the role of blacks at MIT and beyond. Although most of the interviewees are present or former students, black faculty, administrators, and staff are also represented, as are nonblack faculty and administrators who have had an impact on blacks at MIT. The interviewees were selected with an eye to presenting the broadest range of issues and personalities, as well as a representative cross section by time period and category. Each interviewee was asked to discuss family background; education; role models and mentors; experiences of racism and race-related issues; choice of field and career; goals; adjustment to the MIT environment; best and worst MIT experiences; experience with MIT support services; relationships with MIT students, faculty, and staff; advice to present or potential MIT students; and advice to the MIT administration. A recurrent theme is that MIT's rigorous teaching instills the confidence to deal with just about any hurdle in professional life, and that an MIT degree opens many doors and supplies instant credibility. Each interview includes biographical notes and pictures. The book also includes a general introduction, a glossary, and appendixes describing the project's methodology.

Experience with Technology

Ali al-Azzawi
Experience with Technology Book PDF

Author : Ali al-Azzawi
Publisher : Springer Science & Business Media
Page : 142 pages
File Size : 45,9 Mb
Release : 2013-09-16
Category : Computers
ISBN : 9781447153979

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Experience with Technology by Ali al-Azzawi Pdf

With a focus on gaining an empirically derived understanding of the underlying psychological dimensions and processes behind people’s experiences with technology, this book contributes to the debate of user experience (UX) within several disciplines, including HCI, design and marketing. It analyses UX dynamics at various time scales, and explores the very nature of time and meaning in the context of UX. Experience with Technology uses personal construct theory (PCT) as a theoretical and methodological starting point to this project. Major case-studies are described that examine people’s experiences with mobile media devices. The results show a group of super-ordinate constructs that, upon interaction, undergo a change in the way they vary and relate to each other, as well as the development of a high reliability UX-Scale. The book concludes by proposing the ICE (Interaction, Construction, and Evaluation) model of UX that consolidates its findings into a workable framework of UX. The proposed framework will be of particular use to designers and practitioners, and forms an empirically grounded starting point for further research.

Advances in Usability, User Experience and Assistive Technology

Tareq Z. Ahram,Christianne Falcão
Advances in Usability User Experience and Assistive Technology Book PDF

Author : Tareq Z. Ahram,Christianne Falcão
Publisher : Springer
Page : 1018 pages
File Size : 41,7 Mb
Release : 2018-06-27
Category : Technology & Engineering
ISBN : 9783319949475

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Advances in Usability, User Experience and Assistive Technology by Tareq Z. Ahram,Christianne Falcão Pdf

This book focuses on emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interaction with products, services and systems, and focuses on finding effective approaches for improving user experience. It also discusses key issues in designing and providing assistive devices and services to individuals with disabilities or impairment, to assist mobility, communication, positioning, environmental control and daily living. The book covers modelling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Virtual reality, digital environments, heuristic evaluation and forms of device interface feedback of (e.g. visual and haptic) are also among the topics covered. Based on the AHFE 2018 Conference on Usability & User Experience and the AHFE 2018 Conference on Human Factors and Assistive Technology, held on July 21–25, 2018, in Orlando, Florida, USA, this book reports on cutting-edge findings, research methods and user-centred evaluation approaches.

Advances in Usability, User Experience, Wearable and Assistive Technology

Tareq Z. Ahram,Christianne S. Falcão
Advances in Usability User Experience Wearable and Assistive Technology Book PDF

Author : Tareq Z. Ahram,Christianne S. Falcão
Publisher : Springer Nature
Page : 1163 pages
File Size : 47,5 Mb
Release : 2021-07-07
Category : Technology & Engineering
ISBN : 9783030800918

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Advances in Usability, User Experience, Wearable and Assistive Technology by Tareq Z. Ahram,Christianne S. Falcão Pdf

This book addresses emerging issues in usability, interface design, human–computer interaction, user experience and assistive technology. It highlights research aimed at understanding human interactions with products, services and systems and focuses on finding effective approaches for improving the user experience. It also discusses key issues in designing and providing assistive devices and services for individuals with disabilities or impairment, offering them support with mobility, communication, positioning, environmental control and daily living. The book covers modeling as well as innovative design concepts, with a special emphasis on user-centered design, and design for specific populations, particularly the elderly. Further topics include virtual reality, digital environments, gaming, heuristic evaluation and forms of device interface feedback (e.g. visual and haptic). Based on the AHFE 2021 Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, held virtually on 25–29 July, 2021, from USA, this book provides academics and professionals with an extensive source of information and a timely guide to tools, applications and future challenges in these fields.