Technology Enabled Transformation Of The Public Sector Advances In E Government

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Technology Enabled Transformation of the Public Sector: Advances in E-Government

Author : Weerakkody, Vishanth
Publisher : IGI Global
Page : 457 pages
File Size : 42,9 Mb
Release : 2012-06-30
Category : Political Science
ISBN : 9781466617773

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Technology Enabled Transformation of the Public Sector: Advances in E-Government by Weerakkody, Vishanth Pdf

Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

Government 3.0 – Next Generation Government Technology Infrastructure and Services

Author : Adegboyega Ojo,Jeremy Millard
Publisher : Springer
Page : 363 pages
File Size : 46,9 Mb
Release : 2017-10-26
Category : Law
ISBN : 9783319637433

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Government 3.0 – Next Generation Government Technology Infrastructure and Services by Adegboyega Ojo,Jeremy Millard Pdf

Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.

Public Sector Transformation Through E-government

Author : Vishanth Weerakkody,Christopher G. Reddick
Publisher : Routledge
Page : 274 pages
File Size : 42,5 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415527378

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Public Sector Transformation Through E-government by Vishanth Weerakkody,Christopher G. Reddick Pdf

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.

GovTech Maturity Index

Author : Cem Dener,Hubert Nii-Aponsah,Love E. Ghunney,Kimberly D. Johns
Publisher : World Bank Publications
Page : 165 pages
File Size : 54,5 Mb
Release : 2021-10-29
Category : Business & Economics
ISBN : 9781464817656

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GovTech Maturity Index by Cem Dener,Hubert Nii-Aponsah,Love E. Ghunney,Kimberly D. Johns Pdf

Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.

Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective

Author : Weerakkody, Vishanth,Janssen, Marijn,Dwivedi, Yogesh K.
Publisher : IGI Global
Page : 582 pages
File Size : 54,5 Mb
Release : 2009-05-31
Category : Computers
ISBN : 9781605663913

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Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective by Weerakkody, Vishanth,Janssen, Marijn,Dwivedi, Yogesh K. Pdf

"This book provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government implementation"--Provided by publisher.

Digital Government and Public Management

Author : J. Ramon Gil-Garcia,Sharon S. Dawes,Theresa A. Pardo
Publisher : Routledge
Page : 171 pages
File Size : 54,7 Mb
Release : 2021-12-26
Category : Business & Economics
ISBN : 9781000535945

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Digital Government and Public Management by J. Ramon Gil-Garcia,Sharon S. Dawes,Theresa A. Pardo Pdf

In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Developments in E-Government

Author : D. Griffin,P. Trevorrow,E. Halpin
Publisher : IOS Press
Page : 224 pages
File Size : 47,9 Mb
Release : 2007-04-19
Category : Political Science
ISBN : 9781607502319

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Developments in E-Government by D. Griffin,P. Trevorrow,E. Halpin Pdf

This publication sets out to provide a more critical evaluation of developments in e-government. The analytical tools, frameworks and theoretical perspectives employed by the contributors should enable students and practitioners to analyze and critique local, national and global progress in undertaking technology-enabled change in the processes of government. The scope of the book includes the area traditionally associated with e-government, i.e. service delivery by various levels of government. In addition, it examines the emerging area of e-democracy, in which technology is being utilized to provide a digital presence for the democratic processes of government. The book is a synthesis of theoretical contributions and empirical investigations. The contributors have been assembled from across the European Union and beyond to present empirical evidence from studies undertaken in a number of different countries. The knowledge gained from the implementation of e-government on an international scale, at the national and local level, should provide a useful reference point for policy makers and academics that are steering and evaluating future developments in e-government.

E-government in Canada

Author : Jeffrey Roy
Publisher : University of Ottawa Press
Page : 397 pages
File Size : 48,6 Mb
Release : 2006
Category : Political Science
ISBN : 9780776606170

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E-government in Canada by Jeffrey Roy Pdf

In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust.".

E-Government: Information, Technology, and Transformation

Author : Hans J Schnoll
Publisher : Routledge
Page : 343 pages
File Size : 48,9 Mb
Release : 2015-03-12
Category : Political Science
ISBN : 9781317472247

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E-Government: Information, Technology, and Transformation by Hans J Schnoll Pdf

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level

Digital Governance

Author : Michael E. Milakovich
Publisher : Routledge
Page : 474 pages
File Size : 53,5 Mb
Release : 2021-09-27
Category : Political Science
ISBN : 9781000456219

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Digital Governance by Michael E. Milakovich Pdf

The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

E-government in Asia

Author : James S. L. Yong
Publisher : Unknown
Page : 444 pages
File Size : 41,7 Mb
Release : 2003
Category : Administrative agencies
ISBN : UOM:39015060009480

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E-government in Asia by James S. L. Yong Pdf

Government -- as an institution, impacts more lives than almost any other in the history of mankind. The fast-growing area of 'e-government' includes within its scope: national level visioning and strategic planning, infrastructure development, management of technology, process redesign, electronic services delivery and change management. In short, e-government is potentially the largest organisational transformation project of many economies. In this study, e-Government in Asia, the reader is taken on a fascinating journey across nine economies -- Brunei, China, Hong Kong, India, South Korea, Malaysia, Singapore, Taiwan and Thailand -- to understand how each government administration has chosen to pursue their e-government initiatives. The material is based on extensive research and interviews with government leaders and practitioners. Many of the chapters have been co-authored with professionals with years of experience in making e-government happen. This book will appeal to a wide audience. Firstly, it is invaluable for public sector executives who need a convenient source of information on what other governments are doing in terms of their e-Governmnet initiatives. Secondly, it is useful for executives of private enterprises who frequently liaise with government agencies to supply products or services. Thirdly, it contains excellent examples of how technology management is handled at national levels, which will interest academics and students in this field.

Disruptive Technology and Digital Transformation for Business and Government

Author : Sandhu, Kamaljeet
Publisher : IGI Global
Page : 410 pages
File Size : 51,6 Mb
Release : 2021-05-07
Category : Business & Economics
ISBN : 9781799885856

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Disruptive Technology and Digital Transformation for Business and Government by Sandhu, Kamaljeet Pdf

With the far-reaching global impact of the COVID-19 pandemic, the demand and the necessity for digital enterprise transformation have accelerated exponentially. Management and strategies for the adoption and wider usage of newer digital technologies for the transformation of an enterprise through digital tools such as real-time video communications have shown that people no longer need to be required to be physically present in the same place; rather, they can be geographically dispersed. Technologies such as artificial intelligence, cloud computing, digital banking, and cloud data have taken over tasks that were initially done by human hands and have increased both the automation and efficiency of tasks and the accessibility of information and services. Inclusion of all these newer technologies has shown the fast pace at which the digital enterprise transformation is rapidly evolving and how new ecosystems are reshaping the digital enterprise model. Disruptive Technology and Digital Transformation for Business and Government presents interesting research on digital enterprise transformation at different stages and across different settings within government and industry, along with key issues and deeper insights on the core problems and developing solutions and recommendations for digital enterprise transformation. The chapters examine the three core leaders of transformation: the people such as managers, employees, and customers; the digital technology such as artificial intelligence and robotics; and the digital enterprise, including the products and services being transformed. They unravel the underlying process for management and strategies to fully incorporate new digital tools and technologies across all aspects of an enterprise undergoing transformation. This book is ideally intended for managers, executives, IT consultants, business professionals, government officials, researchers, students, practitioners, stakeholders, academicians, and anyone else looking to learn about new developments in digital enterprise transformation of business systems from a global perspective.

OECD Digital Government Studies Digital Government in Peru Working Closely with Citizens

Author : OECD
Publisher : OECD Publishing
Page : 84 pages
File Size : 51,7 Mb
Release : 2019-06-27
Category : Electronic
ISBN : 9789264726840

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OECD Digital Government Studies Digital Government in Peru Working Closely with Citizens by OECD Pdf

This digital government study explores the state of the digitalisation of the public sector in Peru. It addresses recent efforts to build an institutional and legal framework to support the digital transformation of the public sector. It also discusses the design and delivery of, and access to, public services, and the role that digital technologies can play in improving them. Finally, this report assesses the state of data governance and open data in Peru’s public sector.

Digitizing Government

Author : A. Brown,J. Fishenden,M. Thompson
Publisher : Springer
Page : 274 pages
File Size : 43,5 Mb
Release : 2014-11-26
Category : Business & Economics
ISBN : 9781137443649

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Digitizing Government by A. Brown,J. Fishenden,M. Thompson Pdf

For businesses large and small, investment in digital technologies is now a priority essential for success. Digitizing Government provides practical advice for understanding and implementing digital transformation to increase business value and improve client engagement, and features case studies from the private and public sectors.