Author : Grahame Robert Dowling
Publisher : Oxford University Press, USA
Page : 476 pages
File Size : 55,9 Mb
Release : 2004
Category : Business & Economics
ISBN : 0199269610
The Art and Science of Marketing by Grahame Robert Dowling Pdf
The book blends the art of marketing (implementing programs to attain and retain customers) with the science of marketing (what we know from research about markets, customer behavior, etc.) to provide insight for marketing managers about how to implement marketing more effectively to both create and capture the value of the offers they make to their target customers. In the process, it questions the usefulness of some of the more recent marketing fads. Clearly written and presented the book is ideal for advanced and professional students of marketing as well as marketing professionals.