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Author : United States. Congress. House. Committee on Government Reform. Subcommittee on Technology and Procurement Policy
Publisher : Unknown
Page : 280 pages
File Size : 43,7 Mb
Release : 2001
Category : Business & Economics
ISBN : PSU:000049659009
Author : Prof. (Dr.) Milind Audumbar Kulkarni, Mr. Hemant Vishwanath More
Publisher : Ashok Yakkaldevi
Page : 365 pages
File Size : 41,5 Mb
Release : 2022-06-20
Category : Art
ISBN : 9781387883561
What is Operations management? Every business is managed through three major functions: finance, marketing, and operations management. Illustrates this by showing that the vice presidents of each of these functions report directly to the president or CEO of the company. Other business functions— such as accounting, purchasing, human resources, and engineering—support these three major functions. Finance is the function responsible for managing cash flow, current assets, and capital investments. Marketing is responsible for sales, generating customer demand, and understanding customer wants and needs. Most of us have some idea of what finance and marketing are about, but what does operations management do? Operations management (OM) is the business function that plans, organizes, coordi- nates, and controls the resources needed to produce a company’s goods and services. Operations management is a management function. It involves managing people, equipment, technology, information, and many other resources. Operations management is the central core function of every company. This is true whether the company is large or small, provides a physical good or a service, is for-profit or not-for-profit. Every company has an operations management function. Actually, all the other organizational functions are there primarily to support the operations function. Without operations, there would be no goods or services to sell. Consider a retailer such as The Gap, which sells casual apparel. The marketing function provides promotions for the merchandise, and the finance function provides the needed capital. It is the operations function, however, that plans and coordinates all the resources needed to design, produce, and deliver the merchandise to the various retail locations. Without operations, there would be no goods or services to sell to customers.
Author : Bill Price,David Jaffe
Publisher : John Wiley & Sons
Page : 341 pages
File Size : 48,5 Mb
Release : 2011-09-14
Category : Business & Economics
ISBN : 9781118039397
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service experiences
Author : Anonim
Publisher : Unknown
Page : 818 pages
File Size : 46,5 Mb
Release : 1929
Category : Electric railroads
ISBN : UOM:39015073419189
Author : Anonim
Publisher : Unknown
Page : 742 pages
File Size : 47,9 Mb
Release : 1897
Category : Electrical engineering
ISBN : PSU:000055382687
Author : United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Antitrust and Monopoly
Publisher : Unknown
Page : 2294 pages
File Size : 45,5 Mb
Release : 1975
Category : Antitrust law
ISBN : UCBK:C041557941
Author : Anonim
Publisher : Unknown
Page : 406 pages
File Size : 52,6 Mb
Release : 1898
Category : Electric engineering
ISBN : UIUC:30112112011538
Author : Anonim
Publisher : Unknown
Page : 1240 pages
File Size : 50,6 Mb
Release : 1898
Category : Electrical engineering
ISBN : UOM:39015080068623
Author : Anonim
Publisher : Unknown
Page : 676 pages
File Size : 47,7 Mb
Release : 1897
Category : Electric lighting
ISBN : NYPL:33433066345707
Includes summaries of proceedings and addresses of annual meetings of various gas associations. L.C. set includes an index to these proceedings, 1884-1902, issued as a supplement to Progressive age, Feb. 15, 1910.
Author : United States. Congress. House. Committee on Ways and Means
Publisher : Unknown
Page : 388 pages
File Size : 43,8 Mb
Release : 1970
Category : Public welfare
ISBN : UIUC:30112119647730
Author : Julien Chaisse
Publisher : Edward Elgar Publishing
Page : 448 pages
File Size : 49,9 Mb
Release : 2017-01-27
Category : Electronic
ISBN : 9781785366727
This book is about the issues, challenges and directions currently faced by water as a key resource for mankind. The book aims at providing a finer understanding of the water regulatory future. The contributions in this book are grouped around specific themes. In Part I, the contributions address the water challenge to public international law. In Part II, the authors explore the most pressing ethical, legal, and social issues. In Part III, the discussion covers the economic drivers shaping the future of water.
Author : Bram DeSmet
Publisher : Kogan Page Publishers
Page : 289 pages
File Size : 41,9 Mb
Release : 2018-05-03
Category : Business & Economics
ISBN : 9780749482589
Supply Chain Strategy and Financial Metrics is a step-by-step guide to balancing the triangle of service, cost and cash which is the essence of supply chain management. Supply chains have become increasingly strategy-driven, and this Supply Chain Triangle approach puts the supply chain at the heart of the strategy discussion instead of seeing it as a result. Supply Chain Strategy and Financial Metrics fully reflects the 'inventory' or 'working capital' angle and examines the optimisation of the supply chain and Return on Capital Employed. Including case studies of Barco, Casio and a selection of food retail companies, this book covers building a strategy-driven KPI dashboard, target setting and financial benchmarking. Regular examples and diagrams illustrate how different types of strategies lead to different trade-offs in the Supply Chain Triangle. This ground-breaking text links supply chain, strategy and finance through financial metrics, therefore creating value for the shareholder. Online supporting resources include worksheets covering basic financial concepts such as cash flow and working capital, with example data sets and guidelines/exercises to make it interactive.
Author : James Gee
Publisher : Routledge
Page : 240 pages
File Size : 40,8 Mb
Release : 2018-02-20
Category : Social Science
ISBN : 9780429964671
This book presents a sociocultural approach to language, literacy, and learning that deals directly with the new work order and that integrates concern for schools with concern for workplaces. It helps readers to confront complex problems and to construct their own broader theories.
Author : PMP, Ralph L. Kliem
Publisher : CRC Press
Page : 224 pages
File Size : 52,5 Mb
Release : 2002-08-28
Category : Business & Economics
ISBN : 9781420025361
Project success requires a solid understanding and proper implementation of the tools, techniques, and principles of project management. A reference for both the novice and expert project manager, The Project Manager's Emergency Kit provides you with everything you will need to get your project off to a solid start and overcome any em
Author : Harbridge House, inc
Publisher : Unknown
Page : 254 pages
File Size : 50,9 Mb
Release : 1978
Category : Merchant marine
ISBN : UOM:39015024479100