The Civility Solution

Author : P. M. Forni
Publisher : Macmillan + ORM
Page : 139 pages
File Size : 50,5 Mb
Release : 2010-04-01
Category : Reference
ISBN : 9781429945578

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The Civility Solution by P. M. Forni Pdf

The acclaimed author of The Choosing Civility returns to the subject of common decency and thoughtful behavior. Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing Civility, has the answer. He knows that rudeness begets rudeness and, in The Civility Solution, shows us what to do when confronted with bad behavior by being assertive as well as civil. In more than one hundred different situations, he shows us how to break the rudeness cycle by responding to a variety of confrontations from bullying to rude internet behavior or the hurtful words of an insensitive family member. How would you respond to the following? ...A salesperson ignores your requests ...A fellow driver gives you the infamous "finger" ...Your child's playmate misbehaves ...Your boss publicly reprimands you P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.

Author : P. M. Forni
Publisher : St. Martin's Press
Page : 212 pages
File Size : 42,5 Mb
Release : 2010-04-01
Category : Reference
ISBN : 9781429973984

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Choosing Civility by P. M. Forni Pdf

Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review

Author : P. M. Forni
Publisher : St. Martin's Press
Page : 128 pages
File Size : 49,7 Mb
Release : 2011-09-13
Category : Self-Help
ISBN : 9781429988094

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The Thinking Life by P. M. Forni Pdf

How do we turn off the noise of daily life, turn on our brains, and begin to engage in that fundamental human activity known as thinking again? P.M. Forni, America's civility expert has given some thought to how we can successfully think our way through a greatly distracting world and live a better life. In The Thinking Life, he looks at the importance of thinking: how we do it, why we don't do it enough and why we need to do more of it. In twelve short chapters, he gives readers a remedy for the Age of Distraction, an age fuelled by social networking overload, compulsive texting and an omnipresent stream of cellphone calls. He shows how to put aside time each day to improve: - Attention - Introspection - Self-control - Positive thinking - Proactive thinking - Decision making - Creative thinking - Problem solving Just as Forni did with civility, he puts the importance of good thinking front and center in a book as lucid and profound as his earlier works. "The most provocative and useful book I've read in years." -Robert Sutton, New York Times bestselling author of The No Asshole Rule

Author : Lew Bayer
Publisher : Unknown
Page : 294 pages
File Size : 50,8 Mb
Release : 2016-02-22
Category : Business & Economics
ISBN : 1628652675

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30% Solution by Lew Bayer Pdf

Author : Teresa M. Bejan
Publisher : Harvard University Press
Page : 285 pages
File Size : 51,5 Mb
Release : 2017-01-02
Category : Philosophy
ISBN : 9780674545496

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Mere Civility by Teresa M. Bejan Pdf

In liberal democracies committed to tolerating diversity as well as disagreement, the loss of civility in the public sphere seems critical. But is civility really a virtue, or a demand for conformity that silences dissent? Teresa Bejan looks at early modern debates about religious toleration for answers about what a civil society should look like.

Author : Lewena Bayer
Publisher : Business Expert Press
Page : 190 pages
File Size : 48,5 Mb
Release : 2021-02-09
Category : Business & Economics
ISBN : 9781953349811

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Civility at Work by Lewena Bayer Pdf

In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility. In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: A Nationwide Survey, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year’s study found that 70% of the Americans believe incivility has reached crisis proportions. Alarmingly, 81% of the Americans think that incivility is leading to an increase in violence at work. Notably, 80% of the people are dissatisfied with their jobs. Increasingly, people are choosing employers who understand that civility is good business. In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.

Author : Richard J. Mouw
Publisher : InterVarsity Press
Page : 188 pages
File Size : 44,7 Mb
Release : 2011-08-29
Category : Religion
ISBN : 9780830869060

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Uncommon Decency by Richard J. Mouw Pdf

Can Christians act like Christians even when they disagree? In these wild and diverse times, right and left battle over the airwaves, prolifers square off against prochoicers, gay liberationists confront champions of the traditional family, artists and legislators tangle, even Christians fight other Christians whose doctrines aren't "just so." Richard Mouw has been actively forging a model of Christian civil conversation with those we might disagree with—atheists, Muslims, gay activists and more. He is concerned that, too often, Christians have contributed more to the problem than to the solution. But he recognizes—from his dialogues with those from many perspectives—that it's not easy to hold to Christian convictions and treat sometimes vindictive opponents with civility and decency. Few if any people in the evangelical world have conversed as widely and sensitively as Mouw. So few can write more wisely or helpfully than Mouw does here about what Christians can appreciate about pluralism, the theological basis for civility, and how we can communicate with people who disagree with us on the issues that matter most.

Author : Jo Henry,Joe Eshleman,Richard Moniz
Publisher : American Library Association
Page : 231 pages
File Size : 53,7 Mb
Release : 2020-04-08
Category : Language Arts & Disciplines
ISBN : 9780838947241

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Cultivating Civility by Jo Henry,Joe Eshleman,Richard Moniz Pdf

Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.

Author : Alex Zamalin
Publisher : Beacon Press
Page : 186 pages
File Size : 53,7 Mb
Release : 2021-02-02
Category : History
ISBN : 9780807026540

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Against Civility by Alex Zamalin Pdf

The first history of racial injustice to examine how civility and white supremacy are linked, and a call for citizens who care about social justice to abandon civility and practice civic radicalism The idea and practice of civility has always been wielded to silence dissent, repress political participation, and justify violence upon people of color. Although many progressives today are told that we need to be more polite and thoughtful, less rancorous and angry, when we talk about race in America, civility maintains rather than disrupts racial injustice. Spanning two hundred years, Zamalin’s accessible blend of intellectual history, political biography, and contemporary political criticism shows that civility has never been neutral in its political uses and impacts. The best way to tackle racial inequality is through “civic radicalism,” an alternative to civility found in the actions of Black radical leaders including Frederick Douglass, Harriet Tubman, Ida B. Wells, Martin Luther King Jr., James Baldwin, Malcolm X, and Audre Lorde. Civic radicals shock and provoke people. They name injustice and who is responsible for it. They protest, march, strike, boycott, and mobilize collectively rather than form alliances with those who fundamentally oppose them. In Against Civility, citizens who care deeply about racial and socioeconomic equality will see that they need to abandon this concept of discreet politeness when it comes to racial justice and instead more fully support disruptive actions and calls for liberation, which have already begun with movements like #MeToo, the Dakota Access Pipeline protests, and Black Lives Matter.

Author : Marcus Daniel
Publisher : Oxford University Press
Page : 400 pages
File Size : 49,5 Mb
Release : 2009-01-23
Category : History
ISBN : 9780199721443

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Scandal and Civility by Marcus Daniel Pdf

A new breed of journalists came to the fore in post-revolutionary America--fiercely partisan, highly ideological, and possessed of a bold sense of vocation and purpose as they entered the fray of political debate. Often condemned by latter-day historians and widely seen in their own time as a threat to public and personal civility, these colorful figures emerge in this provocative new book as the era's most important agents of political democracy. Through incisive portraits of the most influential journalists of the 1790s--William Cobbett, Benjamin Franklin Bache, Philip Freneau, Noah Webster, John Fenno, and William Duane--Scandal and Civility moves beyond the usual cast of "revolutionary brothers" and "founding fathers" to offer a fresh perspective on a seemingly familiar story. Marcus Daniel demonstrates how partisan journalists, both Federalist and Democratic-Republican, were instrumental in igniting and expanding vital debates over the character of political leaders, the nature of representative government, and, ultimately, the role of the free press itself. Their rejection of civility and self-restraint--not even icons like George Washington were spared their satirical skewerings--earned these men the label "peddlers of scurrility." Yet, as Daniel shows, by breaking with earlier conceptions of "impartial" journalism, they challenged the elite dominance of political discourse and helped fuel the enormous political creativity of the early republic. Daniel's nuanced and penetrating narrative captures this key period of American history in all its contentious complexity. And in today's climate, when many decry media "excesses" and the relentlessly partisan and personal character of political debate, his book is a timely reminder that discord and difference were essential to the very creation of our political culture.

Author : Sara Hacala
Publisher : Turner Publishing Company
Page : 298 pages
File Size : 46,6 Mb
Release : 2012-12-14
Category : Self-Help
ISBN : 9781594733765

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Saving Civility by Sara Hacala Pdf

"Each of us has the power to make the planet a more hospitable, pleasant, caring, and safe place to live.... It starts with respecting others and recognizing their right to be here. Saving Civility is about how we contribute to society and work together—locally and globally—with greater respect, awareness, understanding, and acceptance of one another. A polite planet embodies a worldview of a civilized society—one that is enlightened and empathetic." —from the Introduction Cyberbullying, hostile and polarizing political infighting, and tasteless and tactless behavior may be on the rise, but it doesn't have to be this way. Sara Hacala, a certified etiquette and protocol consultant, offers a definitive look at what civility means and how it can change the nature of everyday interaction. She goes beyond a superficial discussion of proper manners to present civility as a mind-set that encompasses values and attitudes that help you embrace your connections to others and repair society. Tapping the wisdom of ancient spiritual luminaries as well as the latest social science research, she provides fifty-two practical ways you can reverse the course of incivility and make the world a more enriching, pleasant place to live.

Author : Christine Pearson,Christine Porath
Publisher : Penguin
Page : 240 pages
File Size : 43,9 Mb
Release : 2009-07-09
Category : Business & Economics
ISBN : 9781101082249

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The Cost of Bad Behavior by Christine Pearson,Christine Porath Pdf

Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.

Author : Jo Henry,Joe Eshleman,Dr. Richard Moniz
Publisher : American Library Association
Page : 216 pages
File Size : 46,9 Mb
Release : 2018-12-18
Category : Language Arts & Disciplines
ISBN : 9780838916230

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The Dysfunctional Library by Jo Henry,Joe Eshleman,Dr. Richard Moniz Pdf

Frankly, it’s not something we like to talk about. There is an unfortunate stigma to acknowledging workplace dysfunction, let alone trying to grapple with the problem. But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions by discussing the importance of understanding oneself as related to the library workplace;identifying attributes specific to libraries that foster personal success;showing how organizational dysfunction is rooted in problems such as poor communication, inadequate leadership, and lack of employee engagement;breaking down relatable scenarios to analyze what’s behind them and how to defuse them, ranging from a gossipy coworker who fails to contribute to the organization to workplace bullying and mobbing;exploring causes, results, and potential solutions in the areas of cyberloafing, fraud, theft, and sabotage;delving into the importance of conflict management, surveying a variety of approaches and applications;examining the use of teams in libraries and the impact of favoritism, nepotism, and sexism; andproviding techniques for successful collaboration, leadership, organizational communication, and other key management topics. By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.

Author : Benet Davetian
Publisher : University of Toronto Press
Page : 1066 pages
File Size : 50,6 Mb
Release : 2009-04-18
Category : History
ISBN : 9781442691988

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Civility by Benet Davetian Pdf

Cut off in traffic? Bumped without apology on the subway? Forced to listen to a profane conversation in a public space? In today's Western societies, many feel that there has been a noticeable and marked decrease in mutual consideration in both public and private settings. Are we less civil now than in the past? Benet Davetian's masterful study Civility: A Cultural History responds to this question through a historical, social, and psychological discussion of the civility practices in three nations - England, France, and the United States. Davetian's rich, multi-dimensional review of civility from 1200 to the present day provides an in-depth analysis of the social and personal psychology of human interaction and charts a new course for the study and understanding of civility and civil society. Civility addresses major topics in public discourse today regarding the ideals and practices of civility and the possibility of a future civility ethic capable of inspiring cooperation across cultural and national boundaries.

Author : Kent M. Weeks
Publisher : Morgan James Publishing
Page : 175 pages
File Size : 45,9 Mb
Release : 2014-01-30
Category : Education
ISBN : 9781630470708

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Doing Civility by Kent M. Weeks Pdf

Doing Civility: Breaking the Cycle of Incivility on the Campus, explores ways in which members of the college community can take proactive steps to break the cycle of incivility. Civility requires extending mutual respect to others, especially people with different values, beliefs, and ideas. It also involves a civic responsibility to strengthen the community. Doing Civility dives into how civility can be applied in practical ways using real-life student stories. Doing Civility is a companion book to In Search of Civility. Together, the two books provide sharp analysis for understanding civility on campus and in the workplace. Doing Civility incorporates interactive tools and exercises at the end of each chapter designed to help readers apply the concepts covered in the chapter. The tools and exercises are perfect for self-reflection or small group discussions. Americans are trouble by the growing incivility they see in public life and in their interpersonal relationships. The modern college and university may offer the best and most effective forum for providing an education in civility for our future leaders. It’s time to do civility.