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Author : William W. Scherkenbach
Publisher : Ceep Press Books
Page : 144 pages
File Size : 40,6 Mb
Release : 1986
Category : Industrial efficiency
ISBN : 9780941893008
This book is a collection of the author's observations, ideas, and interpretations of Dr. Deming's philosophy.
Author : William W. Scherkenbach
Publisher : Management Books 2000
Page : 174 pages
File Size : 54,6 Mb
Release : 2000-09-18
Category : Industrial productivity
ISBN : 1852523638
W. Edwards Deming is acknowledged as the founder of Total Quality Management principles. This text explains his philosophy, taking readers in detail through each of the famous 14 principles which represent the core of Deming's approach to quality management.
Author : Barrie G. Dale,Ton van der Wiele,Jos van Iwaarden
Publisher : John Wiley & Sons
Page : 642 pages
File Size : 43,5 Mb
Release : 2013-10-21
Category : Business & Economics
ISBN : 9781118762172
Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have been made to bring the book completely up to date Provides a popular resource for students, academics, and business practitioners alike
Author : Michael Milakovich
Publisher : CRC Press
Page : 427 pages
File Size : 42,9 Mb
Release : 2005-08-03
Category : Business & Economics
ISBN : 9781420031133
Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by presenting theory, application models, and cases of su
Author : Lloyd Dobyns,Clare Crawford-Mason
Publisher : Crown
Page : 314 pages
File Size : 53,8 Mb
Release : 1994
Category : Business & Economics
ISBN : UVA:X002481240
An end to the misunderstandings of W. Edwards Deming's work--the book that finally provides a relationship between his ideas and the way businesses should be run.
Author : Ahmed Askar,Hans Treptow
Publisher : Springer Science & Business Media
Page : 245 pages
File Size : 41,5 Mb
Release : 2013-03-07
Category : Technology & Engineering
ISBN : 9783642776878
Tropical and subtropical countries have become well aware of the fact, that they must make better use of their fruits. In spite of the favourable climatic conditions for the production of varieties of delicious fruits in such countries, continuously high tempemtures shorten the shelf-life of most fruits and fruit products. A tropical climate provides ideal conditions for mpid growth of spoilage microorganisms and for chemical reactions. Most of such reactions in fruits and fruit products are deteriomtive in nature causing high respiration rates, texture softening and spoilage of fruit. This causes loss of colour, flavour and vitamins, and browning of fruit products. Even though a fruit product has been rendered microbiolo gically stable, these chemical reactions continue to occur in storage, and they occur much more mpidly in a tropical climate. The processing of fruits and soft drinks is a predominate food industry in tropical and subtropical countries. Some of the large companies in such industries are partly foreign owned. They seem to be efficiently operated with adequate capital, good management, and technological competence, all of which are usually imported from the parent company. However, most of small and medium companies are locally owned, and are deficient in technology and management ability. The products are generally fair. It is rare to find a trained quality assurance manager in these companies. Processing of good fruit products, especially for export, requires sound fruit processing lines as well as good managementthat achieves internationally accept ed standards of quality.
Author : Howard S Gitlow
Publisher : CRC Press
Page : 300 pages
File Size : 44,7 Mb
Release : 2000-09-26
Category : Business & Economics
ISBN : 1574442619
Do you remember the first time you drove a car? To prepare for this you probably read the drivers manual, watched movies, practiced in your driveway, and endlessly discussed the impending event with your friends. The result - you knew a lot about the theory of driving, you just didn't know how to translate that theory into practice. Quality Management poses a similar problem to many organizations. The time has come to put Quality Management theory to use. Since the early 1980s, you may have read books and journals, attended seminars and training sessions, or watched films and videos about Quality Management. Once again you must make the jump from theory to application. Quality Management Systems: A Practical Guide for Improvement makes it possible. This book presents a model of Quality Management that combines the theoretical base of Dr. W. Edwards Deming and the practical techniques of the Japanese into a useful application. The fork shaped model includes: oThe Handle - Management's Commitment to Transformation oThe Neck - Management's Education oProng One - Daily Management oProng Two - Cross-Functional Management oProng Three - Policy Management Quality Management Systems: A Practical Guide for Improvement supplies an integrated approach that explains the theory and how to put it into practice using a step-by-step method.
Author : Gitlow/Giltow
Publisher : CRC Press
Page : 630 pages
File Size : 51,8 Mb
Release : 1989-01-10
Category : Business & Economics
ISBN : 0256056803
Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, management science, statistics, and industrial engineering professionals. The book features enumerative and analytical statistical studies, showing the difference between fixed populations and processes; methods for improving a stable process with a known capability; techniques for analyzing and interpreting control chart patterns; and modern inspection policies, specifically Deming's kp rules, instead of traditional sampling plans. It also includes quality improvement stories, examples, and mini-case studies that convert complex topics into easy-to-understand material.
Author : Patria de Lancer Julnes,Marc Holzer
Publisher : Routledge
Page : 265 pages
File Size : 48,5 Mb
Release : 2014-12-18
Category : Business & Economics
ISBN : 9781317462880
This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
Author : Thomas C. Mawhinney
Publisher : Psychology Press
Page : 178 pages
File Size : 50,9 Mb
Release : 1987
Category : Business & Economics
ISBN : 0866567518
State-of-the-art fundamentals of statistical process control as a measurement system of complex interrelated behaviors and performances and the obstacles to its effective implementation are the focus of this progressive new book. Experts provide quality articles on complex performance management systems and reinforcement systems.
Author : Su Mi Dahlgaard-Park
Publisher : SAGE Publications
Page : 1996 pages
File Size : 50,7 Mb
Release : 2015-05-29
Category : Business & Economics
ISBN : 9781506315058
Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
Author : D.H. Stamatis
Publisher : CRC Press
Page : 676 pages
File Size : 40,9 Mb
Release : 1997-06-26
Category : Business & Economics
ISBN : 9781482269826
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organiza
Author : Elaine R. Davis
Publisher : Jones & Bartlett Learning
Page : 376 pages
File Size : 42,7 Mb
Release : 1994
Category : Health & Fitness
ISBN : 0834203324
Donna Peters, a noted expert in outcomes and data management in home health care, and Tad McKeon, author of Home Health Financial Management, team up to assess the current home health care environment in light of quality, cost, and data collection issues. The most prevalent sources of data including outcomes measurement, professional standards, regulatory requirements, consumer expectations, care guidelines, and activity-based costing are examined. The book addresses how one uses data to derive information that can be used to improve performance and examines how to use data to achieve excellence, not just to satisfy regulators.
Author : J. S. Przemieniecki
Publisher : AIAA
Page : 394 pages
File Size : 55,6 Mb
Release : 1993
Category : Business & Economics
ISBN : 1563470691
A step-by-step guide to defense system acquisition, this valuable textbook describes the step-by-step defense system acquisition process. The text begins by introducing the requirements and acquisition process and then outlines the formal framework of the acquisition process. "Acquisition of Defense Systems" makes an excellent primary or supplemental text for DoD courses. It's also a must-read for all defense system managers, as well as other managers doing DoD contract work.
Author : Anonim
Publisher : DIANE Publishing
Page : 149 pages
File Size : 54,9 Mb
Release : 2024-06-29
Category : Electronic
ISBN : 9781428965362
