The Failure Of The Firecontrol Project

Author : Great Britain: National Audit Office
Publisher : The Stationery Office
Page : 40 pages
File Size : 49,7 Mb
Release : 2011-07
Category : Technology & Engineering
ISBN : 0102969760

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The failure of the FiReControl project by Great Britain: National Audit Office Pdf

The project to replace the 46 Fire and Rescue Services' local control rooms across England with nine purpose-built regional control centres linked by a new IT system has been a comprehensive failure. The Department for Communities and Local Government acted to cut its losses by terminating the contract in December 2010, seven years after it had begun, but at least £469 million will have been wasted, with no IT system delivered and eight of the nine new regional control centres remaining empty and costly to maintain. The Department tried to impose a national control system, without having sufficient mandatory powers and without properly consulting with the Fire and Rescue Services. The Department rushed the start of the project, failing to follow proper procedures. Ineffective checks and balances during initiation and early stages meant the Department committed itself to the project on the basis of broad-brush and inaccurate estimates of costs and benefits and an unrealistic delivery timetable, and agreed an inadequate contract with its IT supplier. The Department under-appreciated the project's complexity, and then mismanaged the IT contractor's performance and delivery. The Department failed to provide the necessary leadership to make the project successful, over-relying on poorly managed consultants and failing to sort out early problems with delivery by the contractor. The Department is now trying to minimise the future cost of the project by subsidising Fire and Rescue Services to use the Regional Control Centres.

Author : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher : The Stationery Office
Page : 56 pages
File Size : 53,9 Mb
Release : 2011-09-20
Category : Business & Economics
ISBN : 0215561546

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The failure of the FiReControl project by Great Britain: Parliament: House of Commons: Committee of Public Accounts Pdf

FiReControl was an ambitious project with the objectives of improving national resilience, efficiency and technology by replacing the control room functions of 46 local Fire and Rescue Services in England with a network of nine purpose-built regional control centres using a national computer system. The project was launched in 2004, but following a series of delays and difficulties, was terminated in December 2010 with none of the original objectives achieved and a minimum of £469 million being wasted. The Department attempted, without sufficient mandatory powers, to impose a single, national approach on locally accountable Fire and Rescue Services who were reluctant to change the way they operated. There were no basic project approval checks and balances - decisions were taken before a business case, project plan or procurement strategy had been developed and tested. The result was hugely unrealistic forecast costs and savings, naève over-optimism on the deliverability of the IT solution and under-appreciation or mitigation of the risks. Fundamentals of project management were absent: the centres were constructed and completed whilst there was considerable delay in even awarding the IT contract, let alone developing the essential IT infrastructure. There was a high turnover of senior managers although none have been held accountable for the failure. The IT contract went to a company with no direct experience of supplying the emergency services. £84.8 million is now earmarked to meet the project's original objectives, to improve resilience, efficiency and interoperability within the Fire and Rescue Service but there is no certainty this will provide value for money.

Author : Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Publisher : The Stationery Office
Page : 196 pages
File Size : 50,8 Mb
Release : 2010
Category : Technology & Engineering
ISBN : 0215553306

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FiReControl by Great Britain: Parliament: House of Commons: Communities and Local Government Committee Pdf

The Government's programme to replace 46 local fire and rescue service control rooms with nine purpose-built regional control centres has been inadequately planned, poorly executed, and badly managed. Given the investment of public funds already committed, and the benefits that will accrue, the MPs conclude that the Department for Communities and Local Government (DCLG) should press ahead with the FireControl project so long as Ministers can agree urgently a viable project plan that will see the project go live by a target date of mid-2011 and in which the main stakeholders can have confidence. The excessive cost of abandoning the project - an extra £8 million more than it will cost to complete - indicates the Department should continue with the project so long as it also: examines alternatives and provides assurances that FiReControl represents the best viable option for the future of Fire and Rescue Services; resolves its contractual dispute with EADS and implements a viable project plan; addresses the shortcomings in its management of the project; consults fully with FRS staff and professionals to define end-user requirements; provides assurances that the safety and security of the Olympic Games will not be compromised by the roll-out of new Regional Control Centres. DCLG should urgently to draw up and consult on contingency plans for any further failures in the FiReControl programme to ensure ongoing safe and effective fire and rescue services cover across the whole country.

Author : Robert James Chapman
Publisher : CRC Press
Page : 265 pages
File Size : 48,9 Mb
Release : 2016-02-24
Category : Business & Economics
ISBN : 9781317016847

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The Rules of Project Risk Management by Robert James Chapman Pdf

The evidence continues to grow that the effective management of risk is the very kernel of successful project management. Its absence frequently leaves project sponsors lamenting missed objectives and shareholders coming to terms with an organisation’s poor bottom line performance. Dr Robert Chapman's The Rules of Project Risk Management stands out from other risk management texts because it provides very practical guidance, supported by numerous mini case studies, many of which have attracted considerable publicity. The book brings to life both the benefits of project risk management when effectively applied and the ramifications when it is misunderstood or receives scant attention. The structure of the book is based on International Standard ISO 31000 seen through the lens of general systems theory - where projects are undertaken by organisations which have an external context and internal sub-systems. A project system is seen to be composed of seven key subject areas. Practical short ’rules’ or implementation guidelines, written in an engaging style, are offered to support each of these subject areas and aid quick assimilation of key risk management messages. Each rule focuses on a specific aspect of effective risk management which warrants attention in its own right. Taken together the rules will provide those implementing projects with the building blocks to secure a project’s objectives. They have been drawn from a wealth of experience gained from applying risk management practices across multiple industries from Europe to Africa, the Middle East and Asia.

Author : Yogesh K. Dwivedi,Helle Zinner Henriksen,David Wastell,Rahul De'
Publisher : Springer
Page : 688 pages
File Size : 41,7 Mb
Release : 2013-06-22
Category : Computers
ISBN : 9783642388620

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Grand Successes and Failures in IT: Public and Private Sectors by Yogesh K. Dwivedi,Helle Zinner Henriksen,David Wastell,Rahul De' Pdf

This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, held in Bangalore, India, in June 2013. The 35 revised full papers presented together with an invited paper, 12 short papers and 3 poster papers were carefully reviewed and selected from 65 submissions. The full papers are organized in the following topical sections: IS success and failure; studies of IT adoption; software development; IT in the public sector; and theory and methods.

Author : Nick Raynsford
Publisher : Policy Press
Page : 224 pages
File Size : 48,9 Mb
Release : 2016-07-11
Category : Biography & Autobiography
ISBN : 9781447331926

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Substance Not Spin by Nick Raynsford Pdf

Why does policy succeed or fail? In Substance not Spin, Nick Raynsford, a former member of the UK parliament, government minister, and campaigner pulls back the curtain on the front lines of policy making. Drawing on more than forty years of experience working at the very heart of both local and national government and the voluntary sector, Raynsford explores what works and what doesn't in making and implementing policy and legislation. He gives an insider's view on a range of events--some not previously made public--including the botched 1980s reform of housing benefit legislation, the vacuum left by the 1986 abolition of the Greater London Council, the ill-fated 2002 fire and rescue service strike and subsequent reform program, and fitful regeneration in the Thames Gateway in the 2000s. Bringing his investigation up to the current day, he even explores various devolution plans leading to the so-called Northern Powerhouse of the Coalition and now Conservative Government. Offering solutions to obstacles in policy making and implementation and challenging the prevailing public belief that politicians are unable to deliver, Substance not Spin provides a fascinating bridge across the political divide between policy and practice.

Author : Adrian Reed
Publisher : Pearson UK
Page : 205 pages
File Size : 53,5 Mb
Release : 2016-06-14
Category : Business & Economics
ISBN : 9781292119649

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Be a Great Problem Solver – Now! by Adrian Reed Pdf

Discover how to Be a Great Problem Solver - Now! This 2-in-1 guide is designed to help you solve problems in an instant, whilst giving you the deeper knowledge to ensure long-lasting results. With the unique 2-in-1 approach, you can learn your way. Use the 7 Speed Read tips immediately, then take your time exploring the Big Picture chapters. · Analyse business problems and opportunities objectively and effectively to generate a range of possible solutions · Avoid falling into the trap of selecting the first solution that seems feasible · Understand how to work collaboratively with co-workers and stakeholders · Use a one-page ‘Problem Canvas’ to scope out and explore a problem As an ambitious manager, you need the right information at the right time to help you advance in your career. ‘The 2-in-1 Manager’ will ensure you improve and succeed in business, right now and in the future.

Author : Sarah Coleman,Donnie MacNicol
Publisher : Routledge
Page : 272 pages
File Size : 52,8 Mb
Release : 2016-08-12
Category : Business & Economics
ISBN : 9781351981309

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Project Leadership by Sarah Coleman,Donnie MacNicol Pdf

Project Leadership, the classic, best-selling textbook originally by Wendy Briner, Michael Geddes and Colin Hastings, anticipated so many of the changes in approaches to project management that are now regarded as mainstream - not least the focus on behaviours. The Third Edition by experts Sarah Coleman and Donnie MacNicol has been substantially rewritten, introducing new material and experience reflecting the transformation that has taken place in the world of projects and leadership. Project Leadership Third Edition looks at the nature of the leadership role in projects, why it is significant and how it impacts the processes throughout the project life-cycle from shaping and scoping, start up and delivery through to project closure. The authors put considerable emphasis on a set of core capabilities around the themes of vision and strategy, relationship building, communication and engagement. The book also focuses on building personal and organizational project leadership capability including models, tools and diagnostics drawing on experiences of working with projects and organizations from multiple sectors and across the globe. The Foreword and Endorsements have been provided by industry leaders. Sarah Coleman and Donnie MacNicol have retained and built on the wonderful range of simple, imaginative and very applicable models and perspectives developed by the previous authors. Every project leader, aspiring project leader and organization with project management communities should own and use a copy of this book.

Author : Mark Elliott,Robert Thomas
Publisher : Oxford University Press, USA
Page : 897 pages
File Size : 44,5 Mb
Release : 2014
Category : Law
ISBN : 9780199665181

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Public Law by Mark Elliott,Robert Thomas Pdf

'Public Law' is an introductory textbook that offers a mixture of black letter law and political analysis to give students an excellent grounding in the subject. It covers all of the key topics on undergraduate courses and includes a number of pedagogical features to aid understanding.

Author : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher : The Stationery Office
Page : 52 pages
File Size : 43,5 Mb
Release : 2012-05-02
Category : Business & Economics
ISBN : 0215044126

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Equity investment in privately financed projects by Great Britain: Parliament: House of Commons: Committee of Public Accounts Pdf

This report examines the risks and rewards for private equity investors in government private finance projects. The Private Finance Initiative (PFI) model has been used by governments in some 700 projects over the last 20 years but defects, including failures to demonstrate the value for money case satisfactorily, the use of long inflexible contracts and the costly contracting process, and inefficient pricing of equity have made continuing with the current model unsustainable. The Treasury is currently reviewing the PFI model. It needs to improve flexibility in the way that private finance is used, establishing quicker and more efficient procurement procedures and achieving a better balance between investors' risks and their rewards. Private finance should only be used where it secures real value for money for the taxpayer, not because of definitional statistical incentives to get projects off the balance sheet (only some 20% of long term PFI liabilities are recorded as debt in the national accounts). Business cases must be an unbiased and transparent assessment of the best form of procurement for the particular project being undertaken, taking account of expected tax receipts from alternative options and not adjusting assumptions to bias the outcome of the assessment. The Treasury needs to collect data on investors' experiences and use this information to assess and challenge investors' returns. There needs to be greater transparency over the pricing of contracts, and inefficiencies which add to the cost of private deals, such as long procurement times, need to be addressed.

Author : Jenny Manson
Publisher : Andrews UK Limited
Page : 299 pages
File Size : 40,9 Mb
Release : 2012-03-13
Category : Business & Economics
ISBN : 9781845403546

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Public Service on the Brink by Jenny Manson Pdf

The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments, often on the basis of advice from people with no direct experience of working in the public sector. With cuts in public spending by the coalition government and “austerity” programmes being imposed in Britain and abroad, the book could not be more timely in its reminder of the core purpose of public service. After a long period of denigration of the public sector, here is the voice that has not been heard clearly through these decades of reorganisation: "I know what my job is and I want to do it as well as I can. Indeed I would love my work if I could get one day's peace to get on with it. But I am beset at every turn by unintelligible, time wasting and fruitless management initiatives, constant change, ill-judged targets, wrong-headed 'commercial' exemplars and continuous and misguided restructuring. I have to watch as, instead of my 'customers' (actually patients, pupils, taxpayers) getting a better deal from me, the only beneficiaries seem to be those who can lobby for special treatment." The book contains accounts of public service by people of varying backgrounds and ages who work both inside and outside of the public sector. They share an allegiance to the value and purpose of working for the common good and an enthusiasm for getting things right and for the opportunity to recount their experience through this book.

Author : Great Britain. Parliament. House of Lords
Publisher : Unknown
Page : 716 pages
File Size : 40,5 Mb
Release : 2013
Category : Great Britain
ISBN : UIUC:30112108546638

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The Parliamentary Debates (Hansard). by Great Britain. Parliament. House of Lords Pdf

Author : Great Britain: National Audit Office
Publisher : The Stationery Office
Page : 44 pages
File Size : 43,7 Mb
Release : 2013-01-24
Category : Political Science
ISBN : 0102980632

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Memorandum on the 2012 Civil Service Reform Plan by Great Britain: National Audit Office Pdf

The government published its Civil Service Reform Plan (the Plan) in June 2012 (www.civilservice.gov.uk/reform). It followed the publication of the 2011 Open Public Services White Paper (Cm.8145, ISBN 9780101814522) which called for a smaller, more strategic civil service that does less centrally, and commissions more from outside. The Plan has many themes in common with previous initiatives that attempted to reform the civil service, and adapt it to the changing needs of governments and public service users, but is arguably the broadest such reform programme since 1968. This Memorandum is intended primarily to inform the Committee's discussions with the leadership of the civil service about the Plan. Given that the Plan is less than a year old, it is not an evaluation of the reforms in the Plan, the progress made against them, or the implementation arrangements in place. It is designed to support the Committee to engage with the breadth of the Plan, so that they can use their influence to help ensure that its implementation improves efficiency, reinforces Parliamentary accountability and protects value for taxpayers and citizens. The Civil Service, in its present form as of 2012, employs 459,000 people across 106 departments and other bodies. The annual spend on Civil Service pay is £16 billion. The projected cost reduction for the Civil Service, between 2010 to 2015 is £80 billion and the projected reduction in the number of full-time equivalent civil servants over the same period is 110,000 representing about 23% of total staff.

Author : Anonim
Publisher : Unknown
Page : 588 pages
File Size : 40,5 Mb
Release : 1937
Category : Artillery
ISBN : UIUC:30112071912692

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Journal of the United States Artillery by Anonim Pdf

Author : Terry Leahy
Publisher : Crown Currency
Page : 274 pages
File Size : 43,7 Mb
Release : 2012-06-19
Category : Business & Economics
ISBN : 9780770435707

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Management in Ten Words by Terry Leahy Pdf

From one of the world’s most admired business leaders, here is a remarkable book that will forever change the way you think about management. The meteoric rise of UK supermarket chain Tesco from humble beginnings to its current status as one of the largest retailers in the world can be largely credited to one man—its recently departed CEO, Terry Leahy. Leahy’s unflagging drive and commitment to progress, his no-nonsense approach to leadership, and his visionary perspective on the manager’s role made him a transformative figure not only within his company but within the culture at large—he was voted Business Person of the Year by the Sunday Times in 2010. But what’s Leahy’s secret? How did a workingclass kid whose first job with Tesco was stocking shelves rise to become his company’s most dynamic leader—quadrupling the firm’s profits and creating a new job every twenty minutes for more than ten years? How did he steer a midlevel supermarket chain to such success that it now accounts for one-seventh of all British spending on consumer goods, with truly global reach and thriving departments in everything from mobile-phone operation to financial services? The answer can be found in ten deceptively simple words—words such as truth, loyalty, courage, and balance. Everyone thinks they understand what these words mean. But what Leahy learned in his fourteen years as the world’s greatest turnaround artist was that there is far more to actually practicing these time-honored values than most people know. Management in 10 Words is Terry Leahy’s unflinchingly honest, deeply insightful account of the most valuable, hard-won lessons of his career. For any leader who aspires to be truly exceptional, this book is a must-read.