The Hidden Tier Of Social Services

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The Hidden Tier of Social Services

Author : Einat Lavee
Publisher : Cambridge University Press
Page : 139 pages
File Size : 50,6 Mb
Release : 2022-08-18
Category : Business & Economics
ISBN : 9781009115827

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The Hidden Tier of Social Services by Einat Lavee Pdf

What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline providers of social services. Drawing on interviews of public-sector workers (Study 1, N=214), it introduces a widespread phenomenon, where the vast majority of frontline workers regularly provide a large range of informal personal resources (IFRs) to clients. Study 2 (N=84) then compares IFR provision between workers from the public, nonprofit and private sectors. The comparative analysis demonstrates how workers' rationale for providing personal resources to clients is shaped by particular role perceptions embedded in values, norms and behavioral expectations that vary by employment sector. The Element concludes by presenting ramifications of the phenomenon of IFR provision in terms of citizens' wellbeing, social inequality, gender relations and the future of work in public administration.

The Hidden Tier of Social Services

Author : Einat Lavee
Publisher : Cambridge University Press
Page : 75 pages
File Size : 42,8 Mb
Release : 2022-08-31
Category : Business & Economics
ISBN : 1009101374

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The Hidden Tier of Social Services by Einat Lavee Pdf

What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline providers of social services. Drawing on interviews of public-sector workers (Study 1, N=214), it introduces a widespread phenomenon, where the vast majority of frontline workers regularly provide a large range of informal personal resources (IFRs) to clients. Study 2 (N=84) then compares IFR provision between workers from the public, nonprofit and private sectors. The comparative analysis demonstrates how workers' rationale for providing personal resources to clients is shaped by particular role perceptions embedded in values, norms and behavioral expectations that vary by employment sector. The Element concludes by presenting ramifications of the phenomenon of IFR provision in terms of citizens' wellbeing, social inequality, gender relations and the future of work in public administration.

Introduction to Governance, Government and Public Administration

Author : Aimee L. Franklin,Jos C.N. Raadschelders
Publisher : Springer Nature
Page : 307 pages
File Size : 44,5 Mb
Release : 2023-07-26
Category : Political Science
ISBN : 9783031326899

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Introduction to Governance, Government and Public Administration by Aimee L. Franklin,Jos C.N. Raadschelders Pdf

This undergraduate textbook introduces students to the subjects of public administration, government and governance. It provides an accessible and informative overview of the various substantive areas that comprise the study of public administration, drawing on examples and case studies from around the world. The opening chapters outline some of the basics of the political-administrative institutional arrangements for governing. The following chapters introduce students to the fundamentals of public administration. Study questions, supplemental guidance for instructors, and a glossary of terms will be useful for both students and teachers.

Redefining Development

Author : Jessica Kritz
Publisher : Cambridge University Press
Page : 159 pages
File Size : 53,9 Mb
Release : 2023-07-06
Category : Business & Economics
ISBN : 9781009394840

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Redefining Development by Jessica Kritz Pdf

In 2015, Old Fadama, the largest informal community in Accra, was a government 'no-go zone.' Armed guards accompanied a participatory action research team and stakeholders as they began an empirical research project. Their goals: resolve wicked problems, advance collaboration theory, and provide direct services to vulnerable beneficiaries. In three years, they designed a collaboration intervention based on rigorous evidence, Ghana's culture and data from 300 core stakeholders. Sanitation policy change transformed the community, and government began to collaborate freely. By 2022, the intervention was replicated in Accra, Kumasi and eleven rural communities, providing health services to more than 10,000 kayayei (women head porters) and addressing complex challenges for 15,000 direct and hundreds of thousands of indirect beneficiaries. This collaboration intervention improved community participation, changed policy, and redefined development in theory and practice. This title is also available as Open Access on Cambridge Core.

Can Governance be Intelligent?

Author : Eran Vigoda-Gadot
Publisher : Cambridge University Press
Page : 144 pages
File Size : 51,5 Mb
Release : 2024-06-06
Category : Business & Economics
ISBN : 9781009437790

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Can Governance be Intelligent? by Eran Vigoda-Gadot Pdf

Intelligence is a concept that occurs in multiple contexts and has various meanings. It refers to the ability of human beings and other entities to think and understand the world around us. It represents a set of skills directed at problem-solving and targeted at producing effective results. Thus, intelligence and governance are an odd couple. We expect governments and other governing institutions to operate in an intelligent manner, but too frequently we criticize their understanding of serious public problems, their decisions, behaviors, managerial skills, ability to solve urgent problems, and overall governability wisdom. This manuscript deals with such questions using interdisciplinary insights (i.e., psychological, social, institutional, biological, technological) on intelligence and integrating it with knowledge in governance, administration, and management in public and non-profit sectors. We propose the IntelliGov framework, that may extend both our theoretical, methodological, analytical, and applied understanding of intelligent governance in the digital age.

Public Administration and Democracy

Author : Anthony M. Bertelli,Lindsey J. Schwartz
Publisher : Cambridge University Press
Page : 143 pages
File Size : 40,7 Mb
Release : 2023-01-31
Category : Business & Economics
ISBN : 9781009217644

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Public Administration and Democracy by Anthony M. Bertelli,Lindsey J. Schwartz Pdf

This Element argues for a complementarity principle – governance values should complement political values – as a guide for designing the structures and procedures of public administration. It argues that the value-congruity inherent in the complementarity principle is indispensable to administrative responsibility. It identifies several core democratic values and critically assesses systems of collaborative governance, representative bureaucracy, and participatory policymaking in light of those values. It shows that the complementarity principle, applied to these different designs, facilitates administrative responsibility by making the structures themselves more consistent with democratic principles without compromising their aims. This title is also available as Open Access on Cambridge Core.

Organizing and Institutionalizing Local Sustainability

Author : Aaron Deslatte
Publisher : Cambridge University Press
Page : 157 pages
File Size : 43,7 Mb
Release : 2022-12-31
Category : Business & Economics
ISBN : 9781009115810

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Organizing and Institutionalizing Local Sustainability by Aaron Deslatte Pdf

This Element explores the role of public managers as designers. Drawing from systems-thinking and strategic management, a process-tracing methodology is used to examine three design processes whereby public managers develop strategies for adapting to climate change, build the requisite capabilities and evaluate outcomes. Across three cases, the findings highlight the role of managers as 'design- oriented' integration agents and point to areas where additional inquiry is warranted. This title is also available as Open Access on Cambridge Core.

Experts in Government

Author : Donald F. Kettl
Publisher : Cambridge University Press
Page : 80 pages
File Size : 43,5 Mb
Release : 2024-01-31
Category : Business & Economics
ISBN : 9781009276122

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Experts in Government by Donald F. Kettl Pdf

From Caligula and the time of ancient Rome to the present, governments have relied on experts to manage public programs. But with that expertise has come power, and that power has long proven difficult to hold accountable. The tension between experts in the bureaucracy and the policy goals of elected officials, however, remains a point of often bitter tension. President Donald Trump labeled these experts as a 'deep state' seeking to resist the policies he believed he was elected to pursue—and he developed a policy scheme to make it far easier to fire experts he deemed insufficiently loyal. The age-old battles between expertise and accountability have come to a sharp point, and resolving these tensions requires a fresh look at the rule of law to shape the role of experts in governance.

Networks in the Public Sector

Author : Michael D. Siciliano,Weijie Wang,Qian Hu,Alejandra Medina,David Krackhardt
Publisher : Cambridge University Press
Page : 147 pages
File Size : 44,8 Mb
Release : 2022-08-25
Category : Business & Economics
ISBN : 9781009117722

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Networks in the Public Sector by Michael D. Siciliano,Weijie Wang,Qian Hu,Alejandra Medina,David Krackhardt Pdf

Networks contain complex patterns of dependency and require multiple levels of analysis to explain their formation, structure, and outcomes. In this Element, the authors develop the Multilevel Network Framework. The framework serves as (i) a conceptual tool to think more deeply about network dynamics, (ii) a research tool to assist in connecting data, theory, and empirical models, and (iii) a diagnostic tool to analyze and categorize bodies of research. The authors then systematically review the network literature in public administration, management, and policy. They apply the Multilevel Network Framework to categorize the literature; identify significant gaps; examine micro, macro and cross-level relations; and examine relevant mechanisms and theories. Overall this Element helps readers to (i) understand and classify network research, (ii) use appropriate theoretical frameworks to examine network-related problems, (iii) understand how networks emerge and produce effects at different levels of analysis, and (iv) select appropriate empirical models.

When Governments Lobby Governments

Author : Youlang Zhang
Publisher : Cambridge University Press
Page : 110 pages
File Size : 40,7 Mb
Release : 2022-12-31
Category : Business & Economics
ISBN : 9781009117692

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When Governments Lobby Governments by Youlang Zhang Pdf

Why are some subnational governments more likely to lobby the national government than others? Extant research in social sciences has widely discussed lobbying dynamics in the private sector. However, governments lobby governments, too. In the United States, lobbying is a popular strategy for state and local governments to obtain resources from and influence policies in the federal government. Nevertheless, extant research offers limited theoretical analysis or empirical evidence on this phenomenon. This Element provides a comprehensive study of intergovernmental lobbying activities in the United States and, in particular, an institutional analysis of the lobbying decisions of state and local governments. The study findings contribute to public administration, public policy, and political science literature by offering theoretical and empirical insights into the institutional factors that might influence subnational policymaking, fiscal resource management, intergovernmental relations, and democratic representation.

Reflections on Socialism in the Twenty-First Century

Author : Claes Brundenius
Publisher : Springer Nature
Page : 252 pages
File Size : 51,6 Mb
Release : 2020-02-27
Category : Political Science
ISBN : 9783030339203

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Reflections on Socialism in the Twenty-First Century by Claes Brundenius Pdf

In this volume, the authors reflect on the question “what is socialism” as it pertains to today’s economy. There is particular emphasis on democratic socialism models as a potential alternative to classic authoritarian socialism. A number of topical questions are addressed such as: What is democratic socialism and is it feasible, or even viable? What can be learnt from existing democratic socialist experiences? What would an ideal democratic socialist society look like today? Under what circumstances, and where, could such a model emerge today? In exploring these questions, several themes arise within these chapters such as the role of socialist values and inspirations in capitalist societies; and how capitalism and socialism relate to the knowledge economy. The contemporary world is showing many contradictions with uncertain future scenarios that preoccupy mankind. The global capitalist system as we know it is in deep crisis—and some even predict its slow death, because of its inability to handle the environmental imperative. At the same time, classic socialism as experienced in the Soviet Union and its proxies is a stone dead alternative to capitalism today. So what options remain? The book considers this question as it examines a range of countries where socialism (in one form or another) has arisen, or where democratic socialism could be possible, including Brazil, Chile, Cuba, Sweden and the United States.

Social Work with Adults

Author : Martin Brett Davies
Publisher : Bloomsbury Publishing
Page : 360 pages
File Size : 54,8 Mb
Release : 2012-03-20
Category : Social Science
ISBN : 9781137015501

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Social Work with Adults by Martin Brett Davies Pdf

This best-selling book explores the crucial role of social workers in securing a better future for vulnerable and disadvantaged adult service users. Tacking the problems most common to this branch of social work it focuses on four major themes: personalization; mental health; substance use; and old age. Edited by the highly respected Martin Davies, and with contributions from some of the leading names in the field, Social Work with Adults provides a clear map and guidance to help navigate between the different elements of social work knowledge and practice. Whether a student on an undergraduate degree taking a module on working with adults or a qualified professional wanting to ensure they are proving the very best service they can, this is essential reading. The breadth and depth of coverage makes this text a perfect handbook for students of adult social work.

British Social Welfare

Author : David Gladstone
Publisher : Routledge
Page : 374 pages
File Size : 42,9 Mb
Release : 2005-08-02
Category : Medical
ISBN : 9781135369057

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British Social Welfare by David Gladstone Pdf

First published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.