The Hospitality Industry

Author : David K. Hayes,Joshua D. Hayes,Peggy A. Hayes
Publisher : John Wiley & Sons
Page : 482 pages
File Size : 50,9 Mb
Release : 2021-11-09
Category : Business & Economics
ISBN : 9781119790778

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Revenue Management for the Hospitality Industry by David K. Hayes,Joshua D. Hayes,Peggy A. Hayes Pdf

REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Author : Pamela R Cummings,Francis A Kwansa,Marvin B Sussman
Publisher : Routledge
Page : 270 pages
File Size : 52,9 Mb
Release : 2013-10-11
Category : Business & Economics
ISBN : 9781135409227

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The Role of the Hospitality Industry in the Lives of Individuals and Families by Pamela R Cummings,Francis A Kwansa,Marvin B Sussman Pdf

The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work. The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a “home away from home” dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandate The Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.

Author : Willy Legrand,Philip Sloan,Joseph S. Chen
Publisher : Routledge
Page : 389 pages
File Size : 41,8 Mb
Release : 2013-02-11
Category : Business & Economics
ISBN : 9781136298141

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Sustainability in the Hospitality Industry 2nd Ed by Willy Legrand,Philip Sloan,Joseph S. Chen Pdf

Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.

Author : Betsy Bender Stringam
Publisher : Business Expert Press
Page : 141 pages
File Size : 44,8 Mb
Release : 2020-08-04
Category : Business & Economics
ISBN : 9781952538391

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A Profile of the Hospitality Industry, Second Edition by Betsy Bender Stringam Pdf

This book tells the history, organizational structure, and management strategies of the hospitality industry. The hospitality industry is a unique and diverse industry. This book tells the history, organizational structure, and management strategies of the hospitality industry. Traditionally an entrepreneurial business, the hospitality industry today includes organizations ranging from small independent cafes and inns to large multinational corporations. The author highlights key hotel, restaurant, and casino companies, and explains the concepts of franchising, consortia, and management contracts. The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities. This text explains key strategic management decisions of the hospitality industry. The author projects how global expansion and sustainability efforts are shaping the industry, but also warns of the ongoing threats of pandemics and terrorism to travel.

Author : Peter Szende,Alec N. Dalton,Michelle (Myongjee) Yoo
Publisher : Emerald Group Publishing
Page : 220 pages
File Size : 48,7 Mb
Release : 2021-06-10
Category : Business & Economics
ISBN : 9781838675431

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Operations Management in the Hospitality Industry by Peter Szende,Alec N. Dalton,Michelle (Myongjee) Yoo Pdf

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

Author : Betsy Bender Stringam,Charles G. Partlow
Publisher : Business Expert Press
Page : 159 pages
File Size : 55,6 Mb
Release : 2015-11-20
Category : Business & Economics
ISBN : 9781606499191

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A Profile of the Hospitality Industry by Betsy Bender Stringam,Charles G. Partlow Pdf

The hospitality industry is one of the world's largest and oldest industries. A Profile of the Hospitality Industry provides an inside look to the strategies of this industry. This book reviews the developments, challenges, and opportunities for the hotel, restaurant, foodservice and gaming industries. The hospitality industry is unique in many aspects which makes this book a must read for hospitality students, business students and those interested in management strategy.

Author : Michael John Boella,Steven Goss-Turner
Publisher : Routledge
Page : 354 pages
File Size : 49,7 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415632539

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Human Resource Management in the Hospitality Industry by Michael John Boella,Steven Goss-Turner Pdf

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Author : Ahmed Hassanien,Crispin Dale,Alan Clarke,Michael W. Herriott
Publisher : Routledge
Page : 299 pages
File Size : 53,8 Mb
Release : 2010-05-04
Category : Business & Economics
ISBN : 9781136439377

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Hospitality Business Development by Ahmed Hassanien,Crispin Dale,Alan Clarke,Michael W. Herriott Pdf

Hospitality Business Development analyzes and evaluates the different aspects of business growth routes and development processes in the international hospitality industry. It considers the essential features of the strategic business context, in which any hospitality organization operates, and: • explores the essential requirements and challenges of hospitality business development, and the implications which these present for hospitality operators. • explains how differentiation and innovation can become key to organizational success and provides you with the all of the skills you need to implement your own business development • examines the shifting nature of demand, evaluating consumers’ behaviour and relating the principles of customer centricity to the business development function • is packed with case studies and industry related examples, which cover a broad range of hospitality sectors including in-flight catering, holiday homes, guest houses, licensed retail, catering, international restaurants and hotels, ensuring you have a thorough understanding of the international hospitality business development . Hospitality Business Development equips students and aspiring hospitality managers with the necessary knowledge, expertise and skills in business development. This book is a must-read for any one studying or working in the hospitality industry.

Author : Ricardo C.S. Siu
Publisher : Routledge
Page : 203 pages
File Size : 48,9 Mb
Release : 2019-06-27
Category : Business & Economics
ISBN : 9781351610308

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Economic Principles for the Hospitality Industry by Ricardo C.S. Siu Pdf

Economic Principles for the Hospitality Industry is the ideal introduction to the fundamentals of economics in this dynamic and highly competitive sector. Applying economic theory to a range of diverse and global hospitality industry settings, this book gives the theory real-world context. Looking at critical issues around sustainable economic development in the hospitality industry such as diversification, technology, determinants of demand, and pricing, it enables students to effectively conduct business analyses, evaluate business performance and conduct effective improvements over time. Written in an engaging style, this book assumes no prior knowledge of economics and contains a range of features, including international case studies and discussion questions, to aid beginners in the subject. This will be an essential introductory yet comprehensive resource on economics for all hospitality students.

Author : Costa, Vânia,Costa, Carlos
Publisher : IGI Global
Page : 312 pages
File Size : 55,8 Mb
Release : 2022-04-08
Category : Business & Economics
ISBN : 9781799892878

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Sustainability and Competitiveness in the Hospitality Industry by Costa, Vânia,Costa, Carlos Pdf

The hospitality industry is one of the most significant drivers of economic growth and socioeconomic advances in both developed and developing countries. This industry contributes directly to gross domestic product, job creation, income level, destination expansion, and economic development. Forecasts for 2020 indicated a promising year was ahead for this industry, but the COVID-19 pandemic had a catastrophic impact. Hospitality companies are experiencing one of the biggest, unprecedented crises to date, and experts must now rethink strategies to ensure these businesses’ recovery. Sustainability and Competitiveness in the Hospitality Industry focuses on complex issues from a hotel industry perspective. It surveys existing research by reflecting on the pandemic’s impacts and generates scenarios for how to strengthen business structures. Covering a wide range of topics such as digital hospitality and tourism products, this reference work is ideal for managers, business professionals, entrepreneurs, practitioners, researchers, academicians, instructors, and students.

Author : John R. Walker,Jack E. Miller
Publisher : John Wiley and Sons
Page : 513 pages
File Size : 54,9 Mb
Release : 2009-01-09
Category : Business & Economics
ISBN : 9780470077832

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Supervision in the Hospitality Industry by John R. Walker,Jack E. Miller Pdf

Order of authors reversed on previous eds.

Author : Michael L. Kasavana
Publisher : Unknown
Page : 128 pages
File Size : 46,7 Mb
Release : 2016
Category : Electronic
ISBN : 086612490X

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Managing Technology in the Hospitality Industry by Michael L. Kasavana Pdf

Author : Michael Riley
Publisher : Routledge
Page : 212 pages
File Size : 50,9 Mb
Release : 2018-12-12
Category : Business & Economics
ISBN : 9781351583831

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Managing People in the Hospitality Industry by Michael Riley Pdf

This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry. Structured in six parts, this comprehensive volume is not merely concerned with the social and psychological aspects of people management, but also with the economics of labour, including: labour costs, utilisation, labour market behaviour and pay. These aspects are conjoined in the book with the skills of people management to reflect the dynamics of real-life practice. Combining theory and practice, Managing People in the Hospitality Industry offers a concise portrait of the industry at work and is essential reading for the hospitality managers of tomorrow.

Author : Bob Brotherton
Publisher : Routledge
Page : 252 pages
File Size : 52,9 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780750652957

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The International Hospitality Industry by Bob Brotherton Pdf

Looks at both specific sectors of the Hospitality industry, such as restaurants, cruises, hotels and contract foodservice. This book highlights the key issues that are encountered within every sector of the industry - operations, IT, marketing and HR among others - thereby providing the reader with an overview of the field.

Author : Tom Powers,Jo Marie Powers,Clayton W. Barrows,National Restaurant Association Educational Foundation
Publisher : Wiley
Page : 500 pages
File Size : 53,6 Mb
Release : 2002-02-19
Category : Business & Economics
ISBN : 0471216828

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Introduction to the Hospitality Industry, Fifth Edition and NRAEF Workbook Package by Tom Powers,Jo Marie Powers,Clayton W. Barrows,National Restaurant Association Educational Foundation Pdf

This revision of a popular textbook for the introduction course excludes management functions but covers all aspects of operations in the hotel, foodservice and restaurant, and travel and tourism businesses, including operations, and sales.