The Ibm Style Guide

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The IBM Style Guide

Author : Francis DeRespinis
Publisher : IBM Press
Page : 413 pages
File Size : 49,8 Mb
Release : 2012
Category : Computers
ISBN : 9780132101301

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The IBM Style Guide by Francis DeRespinis Pdf

Straight from IBM: complete, proven guidelines for writing consistent, clear, concise, consumable, reusable, and easy to- translate content Brings together everything IBM has learned about writing outstanding technical and business content.

Understanding Research Methods

Author : Mildred L. Patten
Publisher : Taylor & Francis
Page : 229 pages
File Size : 41,6 Mb
Release : 2016-09-13
Category : Psychology
ISBN : 9781351969758

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Understanding Research Methods by Mildred L. Patten Pdf

• Designed for students who are getting lost in the details of research methods and not getting the big picture, this short book provides an overview of the essential concepts traditionally covered in a research methods class. •Lively examples on contemporary topics stimulate students’ interest and show the relevance of research methods to their everyday lives. •Divided into short sections, this book makes it easy for you to give customized assignments. Assign only the sections your students need. •Shows students how to interpret statistics without computations. •Factual Questions at the end of each section allow students to check their comprehension. •Questions for Discussion stimulate classroom dialogue. • New to this edition: Five new sections on in-text citations and reference lists have been added. Numerous changes have also been made for consistency with the latest editions of the APA and ASA Style manuals, and new examples have been added.

DITA Best Practices

Author : Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt
Publisher : IBM Press
Page : 266 pages
File Size : 52,8 Mb
Release : 2012
Category : Computers
ISBN : 9780132480529

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DITA Best Practices by Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt Pdf

&>The Start-to-Finish, Best-Practice Guide to Implementing and Using DITA Darwin Information Typing Architecture (DITA) is today's most powerful toolbox for constructing information. By implementing DITA, organizations can gain more value from their technical documentation than ever before. Now, three DITA pioneers offer the first complete roadmap for successful DITA adoption, implementation, and usage. Drawing on years of experience helping large organizations adopt DITA, the authors answer crucial questions the "official" DITA documents ignore, including: Where do you start? What should you know up front? What are the pitfalls in implementing DITA? How can you avoid those pitfalls? The authors begin with topic-based writing, presenting proven best practices for developing effective topics and short descriptions. Next, they address content architecture, including how best to set up and implement DITA maps, linking strategies, metadata, conditional processing, and content reuse. Finally, they offer "in the trenches" solutions for ensuring quality implementations, including guidance on content conversion. Coverage includes: Knowing how and when to use each DITA element-and when not to Writing "minimalist," task-oriented information that quickly meets users' needs Creating effective task, concept, and reference topics for any product, technology, or service Writing effective short descriptions that work well in all contexts Structuring DITA maps to bind topics together and provide superior navigation Using links to create information webs that improve retrievability and navigation Gaining benefits from metadata without getting lost in complexity Using conditional processing to eliminate redundancy and rework Systematically promoting reuse to improve quality and reduce costs Planning, resourcing, and executing effective content conversion Improving quality by editing DITA content and XML markup If you're a writer, editor, information architect, manager, or consultant who evaluates, deploys, or uses DITA, this book will guide you all the way to success. Also see the other books in this IBM Press series: Developing Quality Technical Information: A Handbook for Writers and Editors The IBM Style Guide: Conventions for Writers and Editors

Quality Management in Learning and Development

Author : Hadiya Nuriddin
Publisher : American Society for Training and Development
Page : 287 pages
File Size : 40,6 Mb
Release : 2024-06-25
Category : Business & Economics
ISBN : 9781953946843

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Quality Management in Learning and Development by Hadiya Nuriddin Pdf

Develop a Quality Management System to Support Learner and Organizational Goals Quality management is collectively all the activities and processes that ensure your learning products meet the standard your organization is committed to. All errors have consequences that compromise that standard. Organizational outcomes are compromised if learners can’t complete e-learning courses due to navigation errors like broken hyperlinks or slides with buttons leading nowhere. Stakeholders and subject matter experts are embarrassed when learners walk away confused and with no clue how the content helps them with their job. Some learners are excluded from the experience entirely if accessibility measures aren’t in place. And so on. In Quality Management in Learning and Development, you will learn to mitigate negative consequences. Go beyond checklists for correcting typos and incorrect branding, and instead consider the bigger picture. Define your organizational standard for quality, and learn how to create your own quality management system to support it. Explore how ultimately everyone is responsible for quality, and implement guidelines and policies that keep people accountable. Make sure everyone has the tools, templates, and support they need to support the standard’s guidelines. This book equips you with resources and insights from the field that are ready for you to adapt to your own organization. For instructional designers and managers of the learning function, and even for the resource-strapped department of one, this book can help you step off the hamster wheel of fretful last-minute checks and re-work. Instead step into a proactive process that facilitates quality and results. Rather than agonizing over a broken hyperlink in an already-launched presentation when you’ve moved onto the next urgent project, feel confident in the quality management system that helps you and your stakeholders produce successful content from the outset.

Writing and Speaking in the Technology Professions

Author : David F. Beer
Publisher : John Wiley & Sons
Page : 538 pages
File Size : 43,6 Mb
Release : 2003-07-04
Category : Language Arts & Disciplines
ISBN : 0471444731

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Writing and Speaking in the Technology Professions by David F. Beer Pdf

An updated edition of the classic guide to technical communication Consider that 20 to 50 percent of a technology professional's time is spent communicating with others. Whether writing a memo, preparing a set of procedures, or making an oral presentation, effective communication is vital to your professional success. This anthology delivers concrete advice from the foremost experts on how to communicate more effectively in the workplace. The revised and expanded second edition of this popular book completely updates the original, providing authoritative guidance on communicating via modern technology in the contemporary work environment. Two new sections on global communication and the Internet address communicating effectively in the context of increased e-mail and web usage. As in the original, David Beer's Second Edition discusses a variety of approaches, such as: * Writing technical documents that are clear and effective * Giving oral presentations more confidently * Using graphics and other visual aids judiciously * Holding productive meetings * Becoming an effective listener The new edition also includes updated articles on working with others to get results and on giving directions that work. Each article is aimed specifically at the needs of engineers and others in the technology professions, and is written by a practicing engineer or a technical communicator. Technical engineers, IEEE society members, and technical writing teachers will find this updated edition of David Beer's classic Writing and Speaking in the Technology Professions an invaluable guide to successful communication.

Best Practices for Technical Writers and Editors, Video Enhanced Edition (Collection)

Author : Francis DeRespinis,Peter Hayward,Jana Jenkins,Amy Laird,Leslie McDonald,Eric Radzinski,Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt,Gretchen Hargis,Ann Kilty Hernandez,Polly Hughes,Deirdre Longo,Shannon Rouiller,Elizabeth Wilde
Publisher : Pearson Education
Page : 1508 pages
File Size : 43,9 Mb
Release : 2012-04-13
Category : Technology & Engineering
ISBN : 9780132929660

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Best Practices for Technical Writers and Editors, Video Enhanced Edition (Collection) by Francis DeRespinis,Peter Hayward,Jana Jenkins,Amy Laird,Leslie McDonald,Eric Radzinski,Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt,Gretchen Hargis,Ann Kilty Hernandez,Polly Hughes,Deirdre Longo,Shannon Rouiller,Elizabeth Wilde Pdf

Normal 0 false false false MicrosoftInternetExplorer4 A brand new collection of state-of-the-art insights for technical writers, editors, and content managers…in a convenient e-format, at a great price! Three outstanding IBM Press eBooks plus exclusive video walkthroughs help you maximize the value and effectiveness of your technical communications—in all media, for all audiences, everywhere! (Enhanced eBook) This package brings together unsurpassed IBM eBook and video resources for creating clearer, more usable, more effective technical communication. For one low price, you get three outstanding IBM Press books in industry-standard ePub format, plus exclusive video demonstrations walking through many key topics and techniques on DITA, step-by-step! The IBM Style Guide: Conventions for Writers and Editors distills IBM’s best wisdom for developing higher-quality content across all media, authors, and geographic locations. It delivers up-to-the minute guidance on topic-based writing; writing for diverse media and global audiences; organizing, structuring, and linking information; maximizing accessibility; documenting interfaces and procedures; and much more. Next, in DITA Best Practices: A Roadmap for Writing, Editing, and Architecting in DITA , three pioneering implementers show how to use DITA to maximize the value of technical documentation, and offer a complete roadmap for successful DITA adoption and usage. The authors answer crucial questions “official” DITA documents ignore, including: “Where do you start?” and “How do you avoid the pitfalls?” Discover proven best practices for developing effective topics, short descriptions, and content architecture, plus “in-the-trenches” solutions for ensuring quality implementations and accurate, cost-effective content conversion, including video demonstrations. Finally, Developing Quality Technical Information: A Handbook for Writers and Editors , Second Edition, presents today’s most systematic, well-proven approach to creating great documentation. Learn how to focus on the right tasks and topics; say more with fewer words; use organization to deliver faster access; streamline and improve reviews; and much more. Packed with before-and-after examples, illustrations, and checklists, this book addresses crucial topics ranging from internationalization to retrievability to visual effectiveness. Whether you’re a writer, editor, reviewer, or manager, if you want to create outstanding content, you’ll find this collection absolutely indispensable. From expert IBM and IBM Press publication professionals Francis DeRespinis, Peter Hayward, Jana Jenkins, Amy Laird, Leslie McDonald, Eric Radzinski, Laura Bellamy, Michelle Carey, Jenifer Schlotfeldt, Gretchen Hargis, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, and Elizabeth Wilde. Important note: Due to the incredibly rich media included in your enhanced eBook, you may experience longer than usual download times. Please be patient while your product is delivered.

Inside IBM

Author : James W. Cortada
Publisher : Columbia University Press
Page : 519 pages
File Size : 54,7 Mb
Release : 2023-10-31
Category : Business & Economics
ISBN : 9780231559676

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Inside IBM by James W. Cortada Pdf

IBM was the world’s leading provider of information technologies for much of the twentieth century. What made it so successful for such a long time, and what lessons can this iconic corporation teach present-day enterprises? James W. Cortada—a business historian who worked at IBM for many years—pinpoints the crucial role of IBM’s corporate culture. He provides an inside look at how this culture emerged and evolved over the course of nearly a century, bringing together the perspectives of employees, executives, and customers around the world. Through a series of case studies, Inside IBM explores the practices that built and reinforced organizational culture, including training of managers, employee benefits, company rituals, and the role of humor. It also considers the importance of material culture, such as coffee mugs and lapel pins. Cortada argues that IBM’s corporate culture aligned with its business imperatives for most of its history, allowing it to operate with a variety of stakeholders in mind and not simply prioritize stockholders. He identifies key lessons that managers can learn from IBM’s experience and apply in their own organizations today. This engaging and deeply researched book holds many insights for business historians, executives and managers concerned with stakeholder relations, professionals interested in corporate culture, and IBMers.

Developing Quality Technical Information

Author : Michelle Carey,Moira McFadden Lanyi,Deirdre Longo,Eric Radzinski,Elizabeth Wilde,Shannon Rouiller
Publisher : IBM Press
Page : 612 pages
File Size : 50,5 Mb
Release : 2014-06-23
Category : Computers
ISBN : 9780133119022

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Developing Quality Technical Information by Michelle Carey,Moira McFadden Lanyi,Deirdre Longo,Eric Radzinski,Elizabeth Wilde,Shannon Rouiller Pdf

The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time. You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Coverage Includes Advocating for users throughout the entire product development process Delivering information in an ordered manner by following progressive disclosure techniques Optimizing content so that users can find it from anywhere Streamlining information for mobile delivery Helping users right where they are Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media. Thoroughly revised and updated Extensive new coverage of self-documenting interfaces and embedded assistance Updated practical guidelines and checklists Hundreds of new examples

The Insider's Guide to Technical Writing

Author : Krista Van Laan
Publisher : XML Press
Page : 516 pages
File Size : 42,8 Mb
Release : 2022-04-04
Category : Computers
ISBN : 9781937434793

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The Insider's Guide to Technical Writing by Krista Van Laan Pdf

The first edition of Krista Van Laan's popular The Insider's Guide to Technical Writing has guided a generation of technical writers who are either starting out or seeking to take their skills to the next level. This classic has now been updated for the technical writer of today. Today's tech writers truly are technical communicators, as they build information to be distributed in many forms. Technical communication requires multiple skills, including an understanding of technology, writing ability, and great people skills. Wherever you are in your journey as a technical communicator, The Insider's Guide to Technical Writing can help you be successful and build a satisfying career.

DITA Best Practices, Video Enhanced Edition

Author : Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt
Publisher : Pearson Education
Page : 413 pages
File Size : 41,6 Mb
Release : 2011-12-20
Category : Technology & Engineering
ISBN : 9780132929646

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DITA Best Practices, Video Enhanced Edition by Laura Bellamy,Michelle Carey,Jenifer Schlotfeldt Pdf

This is the video enhanced eBook version of the print title. Watch video demonstrations to see how to implement some of the advanced features of DITA discussed in this book. With these videos you’ll learn to code short descriptions, links, conditional processing, and content references. In addition, you will find instructions in the last few pages of your eBook that direct you to the download site for the set of DITA sample files used in examples throughout the book. The Start-to-Finish, Best-Practice Guide to Implementing and Using DITA Darwin Information Typing Architecture (DITA) is today’s most powerful toolbox for constructing information. By implementing DITA, organizations can gain more value from their technical documentation than ever before. Now, three DITA pioneers offer the first complete roadmap for successful DITA adoption, implementation, and usage. Drawing on years of experience helping large organizations adopt DITA, the authors answer crucial questions the “official” DITA documents ignore, including: Where do you start? What should you know up front? What are the pitfalls in implementing DITA? How can you avoid those pitfalls? The authors begin with topic-based writing, presenting proven best practices for developing effective topics and short descriptions. Next, they address content architecture, including how best to set up and implement DITA maps, linking strategies, metadata, conditional processing, and content reuse. Finally, they offer “in the trenches” solutions for ensuring quality implementations, including guidance on content conversion. Coverage includes: Knowing how and when to use each DITA element–and when not to Writing “minimalist,” task-oriented information that quickly meets users’ needs Creating effective task, concept, and reference topics for any product, technology, or service Writing effective short descriptions that work well in all contexts Structuring DITA maps to bind topics together and provide superior navigation Using links to create information webs that improve retrievability and navigation Gaining benefits from metadata without getting lost in complexity Using conditional processing to eliminate redundancy and rework Systematically promoting reuse to improve quality and reduce costs Planning, resourcing, and executing effective content conversion Improving quality by editing DITA content and XML markup If you’re a writer, editor, information architect, manager, or consultant who evaluates, deploys, or uses DITA, this book will guide you all the way to success. Important note: The audio and video content included with this enhanced eBook can be viewed only using iBooks on an iPad, iPhone, or iPod touch. Due to the incredibly rich media included in your enhanced eBook, you may experience longer than usual download times. Please be patient while your product is delivered. Also see the other books in this IBM Press series: Developing Quality Technical Information: A Handbook for Writers and Editors The IBM Style Guide: Conventions for Writers and Editors

Academy-Industry Relationships and Partnerships

Author : Tracy Bridgeford,Kirk St. Amant
Publisher : Routledge
Page : 262 pages
File Size : 46,8 Mb
Release : 2017-07-05
Category : Psychology
ISBN : 9781351868877

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Academy-Industry Relationships and Partnerships by Tracy Bridgeford,Kirk St. Amant Pdf

In the field of technical communication, academics and industry practitioners alike regularly encounter the same question: "What exactly is it you do?" Their responses often reveal a fundamental difference of perspective on what the field is and how it operates. For example, academics might discuss ideas in terms of rhetorical theory, while practitioners might explain concepts through more practical approaches involving best business practices. And such differences can have important implications for how the field, as a whole, moves forward over time. This collection explores ideas related to forging effective academia-industry relationships and partnerships so members of the field can begin a dialogue designed to foster communication and collaboration among academics and industry practitioners in technical communication. To address the various factors that can affect such interactions, the contributions in this collection represent a broad range of approaches that technical communicators can use to establish effective academy-industry partnerships and relationships in relation to an area of central interest to both: education. The 11 chapters thus present different perspectives on and ideas for achieving this goal. In so doing, the contributors discuss programmatic concerns, workplace contexts, outreach programs, and research and writing. The result is a text that examines different general contexts in which academia-industry relationships and partnerships can be established and maintained. It also provides readers with a reference for exploring such interactions.

The GUI Style Guide

Author : Susan L. Fowler,Victor R. Stanwick
Publisher : Academic Press
Page : 444 pages
File Size : 48,6 Mb
Release : 1995
Category : Computers
ISBN : UOM:39015032276357

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The GUI Style Guide by Susan L. Fowler,Victor R. Stanwick Pdf

The GUI Style Guide provides the tools necessary for programmers to write interfaces for a variety of windowing environments. All of the guidelines are useful to programmers either creating IBM mainframe applications or writing Windows applications. It also explains how to take advantage of object-oriented programming and fourth-generation languages. * * Contains all of the information for designing an effective GUI, such as human factors, color, menu levels, and prototyping * Explains how to create an interface that makes sense to others * Demonstrates similarities between various manufacturers' underlying windowing environments * Covers examples from all sorts of software on as many hardware platforms as possible * Provdies programmers with the necessary tools to write interfaces for a variety of windowing environments. * Includes all of the guidelines necessary for programmers to create any type of windowed application, from IBM CUA mainframe to pen to Macintosh, Motif, NeXt, and Windows systems.

User Interface Design and Evaluation

Author : Debbie Stone,Caroline Jarrett,Mark Woodroffe,Shailey Minocha
Publisher : Elsevier
Page : 704 pages
File Size : 46,6 Mb
Release : 2005-04-29
Category : Computers
ISBN : 0080520324

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User Interface Design and Evaluation by Debbie Stone,Caroline Jarrett,Mark Woodroffe,Shailey Minocha Pdf

User Interface Design and Evaluation provides an overview of the user-centered design field. It illustrates the benefits of a user-centered approach to the design of software, computer systems, and websites. The book provides clear and practical discussions of requirements gathering, developing interaction design from user requirements, and user interface evaluation. The book's coverage includes established HCI topics—for example, visibility, affordance, feedback, metaphors, mental models, and the like—combined with practical guidelines for contemporary designs and current trends, which makes for a winning combination. It provides a clear presentation of ideas, illustrations of concepts, using real-world applications. This book will help readers develop all the skills necessary for iterative user-centered design, and provides a firm foundation for user interface design and evaluation on which to build. It is ideal for seasoned professionals in user interface design and usability engineering (looking for new tools with which to expand their knowledge); new people who enter the HCI field with no prior educational experience; and software developers, web application developers, and information appliance designers who need to know more about interaction design and evaluation. Co-published by the Open University, UK. Covers the design of graphical user interfaces, web sites, and interfaces for embedded systems. Full color production, with activities, projects, hundreds of illustrations, and industrial applications.

Strategic Public Relations Writing

Author : Jim Eggensperger,Jeanne Salvatore
Publisher : Taylor & Francis
Page : 261 pages
File Size : 51,7 Mb
Release : 2022-06-28
Category : Business & Economics
ISBN : 9781000600049

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Strategic Public Relations Writing by Jim Eggensperger,Jeanne Salvatore Pdf

Putting strategy front and center, this public relations writing textbook coaches students to readiness for a career as an effective strategic communicator. The book focuses on the strategic aspect of public relations writing that distinguishes it from other writing, such as journalistic or academic. It highlights the essential types of writing necessary for effective public relations in multiple media channels, demonstrated by contemporary cases direct from practitioners working today. Overviews of the various tactical formats that must be mastered for powerful, strategic public relations—ranging from social media posts and website updates to podcasts, speeches and infographics—prepare students to be effective and up-to-date professionals. Full of examples and exercises, the book’s strength is in its practical utility for career preparation and success. This text is suited to public relations writing courses at the undergraduate and postgraduate level, particularly those with a focus on strategy or that combine strategy and writing into one course. Online resources include chapter outlines; a testbank; sample homework, paper and portfolio-building assignments; and lecture slides. They can be accessed at www.routledge.com/ 9781032163871.

Cross-Cultural Design. Methods, Practice, and Case Studies

Author : P.L.Patrick Rau
Publisher : Springer
Page : 548 pages
File Size : 44,9 Mb
Release : 2013-07-01
Category : Computers
ISBN : 9783642391439

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Cross-Cultural Design. Methods, Practice, and Case Studies by P.L.Patrick Rau Pdf

This is the first part of the two-volume set (LNCS 8023-8024) that constitutes the refereed proceedings of the 5th International Conference on Cross-Cultural Design, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. This two-volume set contains 113 papers. The papers in this volume focus on the following topics: cross-cultural product design, cross-cultural design methods and techniques, international usability evaluation, and case studies in cross-cultural design.