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Author : John J. Huber
Publisher : Unknown
Page : 221 pages
File Size : 46,5 Mb
Release : 2015
Category : Libraries
ISBN : OCLC:1162011207
Packed with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.
Author : John J. Huber,Steven V. Potter
Publisher : American Library Association
Page : 243 pages
File Size : 41,9 Mb
Release : 2015-04-13
Category : Language Arts & Disciplines
ISBN : 9780838913598
Packed with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.
Author : Amy Blevins,Megan Inman
Publisher : Rowman & Littlefield
Page : 248 pages
File Size : 48,7 Mb
Release : 2014-09-26
Category : Language Arts & Disciplines
ISBN : 9781442231665
Curriculum-Based Library Instruction: From Cultivating Faculty Relationships to Assessment highlights the movement beyond one-shot instruction sessions, specifically focusing on situations where academic librarians have developed curriculum based sessions and/or become involved in curriculum committees.
Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
Page : 481 pages
File Size : 53,5 Mb
Release : 2017-10-27
Category : Language Arts & Disciplines
ISBN : 9781440855375
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author : Office for Intellectual Freedom (OIF)
Publisher : American Library Association
Page : 267 pages
File Size : 54,9 Mb
Release : 2015-07-01
Category : Language Arts & Disciplines
ISBN : 9780838913253
Collecting several key documents and policy statements, this supplement to the ninth edition of the Intellectual Freedom Manual traces a history of ALA’s commitment to fighting censorship. An introductory essay by Judith Krug and Candace Morgan, updated by OIF Director Barbara Jones, sketches out an overview of ALA policy on intellectual freedom. An important resource, this volume includes documents which discuss such foundational issues as The Library Bill of RightsProtecting the freedom to readALA’s Code of EthicsHow to respond to challenges and concerns about library resourcesMinors and internet activityMeeting rooms, bulletin boards, and exhibitsCopyrightPrivacy, including the retention of library usage records
Author : William A. Katz,Ruth A. Fraley
Publisher : Psychology Press
Page : 360 pages
File Size : 47,7 Mb
Release : 1984
Category : Language Arts & Disciplines
ISBN : 0866563776
Essays on evaluation techniques for library reference operations in the USA - includes a guide to measurement and planning of services, communication and interview techniques in user-librarian behaviour, computerization of information retrieval, data base structure (includes a case study of a law information system), choice of collections, etc. References.
Author : John J. Huber
Publisher : Unknown
Page : 0 pages
File Size : 52,8 Mb
Release : 2011
Category : Language Arts & Disciplines
ISBN : 1555707327
Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform your change-resistant culture -- Strategy three. Understand how delivery service chains drive your library's performance -- Strategy four. Align your performance metrics with your delivery service chains -- Strategy five. Transform your new book delivery service chain -- Strategy six. Transform your customer holds/reserves delivery chain of service -- Strategy seven. Transform your cost control philosophy to a lean service improvement philosophy -- Strategy eight. Transform your overall library service performance metrics -- Strategy nine. Transform your digital research delivery service chain -- Strategy ten. Transform your delivery service chain from a "push" to a "pull" philosophy -- Strategy eleven. Think lean before the concrete is poured -- Afterword : lean continuous improvement -- Appendix : more lean tools.
Author : Anonim
Publisher : Unknown
Page : 192 pages
File Size : 45,8 Mb
Release : 2002
Category : Government libraries
ISBN : NYPL:33433083680557
Author : Carlos Rey,Miquel Bastons,Phil Sotok
Publisher : Springer
Page : 153 pages
File Size : 40,5 Mb
Release : 2019-06-17
Category : Business & Economics
ISBN : 9783030176747
A higher purpose is not simply about profit. Symbolising the motivations of our actions and efforts, it reflects something much more aspirational and contributes to our global society. This open access book offers novel solutions to ensure employees support a wider organizational meaning whilst guaranteeing that the company benefits from the employee’s individual sense of purpose. Advocating a shift from previous models and theories, this book contributes to debate and offers insight for both scholars and practitioners. The chapters bring together academic rigour and practical models to help readers distinguish between the fads and influential strategies. Exploring the development of purpose at each level of business, from strategy and leadership to communication, this book avoids theoretical jargon and provides new approaches to building sustainable purpose-driven organizations. This is an Open Access book sponsored by DPMC Spain, UIC Barcelona and Corporate Excellence - Centre for Reputation Leadership
Author : American Library Association
Publisher : Unknown
Page : 16 pages
File Size : 53,8 Mb
Release : 1953
Category : Libraries
ISBN : UIUC:30112060168629
Author : Anonim
Publisher : Unknown
Page : 884 pages
File Size : 54,7 Mb
Release : 1989
Category : Freedom of information
ISBN : OSU:32437010530430
Author : John Patrick Henley
Publisher : Unknown
Page : 100 pages
File Size : 53,5 Mb
Release : 1970
Category : Computer-assisted instruction
ISBN : UCAL:B4212380
Author : Anonim
Publisher : Unknown
Page : 230 pages
File Size : 48,8 Mb
Release : 1959
Category : Library science
ISBN : MINN:31951D00126604A
Author : Sandra Nelson
Publisher : American Library Association
Page : 311 pages
File Size : 43,9 Mb
Release : 2008
Category : Language Arts & Disciplines
ISBN : 9780838935736
The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series. Sandra Nelson, senior editor of the Results Series, focuses on the essential steps to draft a results-driven, strategic planning process that libraries can complete over the course of four months, regardless of organizational structure or size. Reflecting on the current planning environment for public libraries, Nelson makes the case for strategic rather than long-term planning and includes a wealth of information about understanding and managing the change process to help staff Assess the change-readiness of the library and preparing staff to implement forthcoming changes Simplify data collection and decision-making processes through the use of 14 reproducible workforms Identify service priority options and reach agreement as a group Successfully present and communicate within their library Including the newly revised and adopted Public Library Service Responses, along with case studies, workforms, and tool kits, Strategic Planning for Results offers librarians a wealth of ideas to effectively meet changing community needs.
Author : Anonim
Publisher : Unknown
Page : 344 pages
File Size : 51,9 Mb
Release : 1985-05
Category : Education
ISBN : MINN:30000010536476