The Resilient Healthcare Organization

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The Resilient Healthcare Organization

Author : George Mayzell, MD, MBA
Publisher : CRC Press
Page : 105 pages
File Size : 48,8 Mb
Release : 2020-03-06
Category : Medical
ISBN : 9781000038965

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The Resilient Healthcare Organization by George Mayzell, MD, MBA Pdf

Professional burnout is an epidemic in America. Approximately half of physicians and nurses are affected and at risk for themselves and their patients. Much has been written about professional burnout. The term was originally coined in the 1970s by American psychologist Herbert Freudenberger to describe the consequences of severe stress and high ideals experienced by people working in "helping" professions. Since then, many books have been written to address this looming national public health crisis. But, unfortunately, there has been much less written from a solution standpoint: getting to the root cause of why this is occurring now more than ever. The Resilient Healthcare Organization engages readers focusing on physicians and healthcare professionals and their experiences and how they overcame a loss of enthusiasm for work, feelings of cynicism, and a low sense of personal accomplishment. The feelings of emotional exhaustion are characterized by depersonalization and perceived ineffectiveness. These are the cardinal features that define "burnout" and affect almost 50% of physicians and 30–70% of nurses. This book addresses why burnout is viewed as a threat and how it can be fought. The author discusses the contributing factors and solutions at the health system and societal level. Additionally, this book explores the current and future etiology and impacts on physicians and healthcare professionals, with a significant emphasis on solutions at both the individual level and the system level. Contributors: Patricia S. Normand MD, Bruce Flareau, MD, Kathleen Ferket, MSN, APRN, Daniel Edelman, DO, and Peter B. Angood, MD.

The Resilient Healthcare Organization

Author : George Mayzell
Publisher : Routledge
Page : 186 pages
File Size : 46,6 Mb
Release : 2020
Category : Business & Economics
ISBN : 0429286023

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The Resilient Healthcare Organization by George Mayzell Pdf

"Professional burnout is an epidemic in America and Europe. Approximately half of physicians and nurses are impaired and at risk for themselves and their patients. Much has been written about professional burnout. The term was originally coined in the 1970s by American psychologist Herbert Freudenberger to describe the consequences of severe stress and high ideals experienced by people working in "helping" professions. Since then, many self-help books have been written to address this looming national public health crisis. But unfortunately, there has been much less written from a personal triumph and solution standpoint on getting to the root cause of why this is occurring now more than ever. The Resilient Healthcare Organization engages readers with personal anecdotes from physicians and healthcare professionals and their experiences and how they overcame a loss of enthusiasm for work, feelings of cynicism and a low sense of personal accomplishment. The feelings of emotional exhaustion characterized by depersonalization and perceived ineffectiveness. These are the cardinal features that define "burnout" and effect almost 50% of physicians and 30%-70% of nurses. This book addresses why burnout is viewed as a threat and how it can be fought. The author discusses contributing factors and solutions at the health system and societal level. Additionally, this book explores the current and future etiology and impacts on physicians and healthcare professionals with a significant emphasis on solutions at both the individual level and the system level"--

The Resilient Healthcare Organization

Author : MD Mayzell,Taylor & Francis Group
Publisher : Productivity Press
Page : 204 pages
File Size : 48,8 Mb
Release : 2021-12-13
Category : Electronic
ISBN : 1032173025

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The Resilient Healthcare Organization by MD Mayzell,Taylor & Francis Group Pdf

The Resilient Healthcare Organization engages readers with personal anecdotes from physicians and healthcare professionals and their experiences and how they overcame a loss of enthusiasm for work, feelings of cynicism and a low sense of personal accomplishment.

Delivering Resilient Health Care

Author : Erik Hollnagel,Jeffrey Braithwaite,Robert L. Wears
Publisher : Routledge
Page : 240 pages
File Size : 47,6 Mb
Release : 2018-09-03
Category : Technology & Engineering
ISBN : 9780429891526

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Delivering Resilient Health Care by Erik Hollnagel,Jeffrey Braithwaite,Robert L. Wears Pdf

Health care is under tremendous pressure regarding efficiency, safety, and economic viability. It has responded by adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability – although with limited, and all-too-often disappointing, results. The Resilient Health Care Network (RHCN) has worked since 2011 to facilitate the interaction and collaboration among practitioners and researchers interested in applying concepts from resilience engineering to health care and patient safety. This has met with considerable success, not least because the focus from the start was on developing concrete ways to complement a Safety-I perspective with a Safety-II perspective. Building on previous volumes, Delivering Resilient Health Care presents documented experiences and practical guidance on how to bring Resilient Health Care into practice. It provides concrete advice on how to prepare a study, how to choose the right data, how to collect it, how to analyse the data, and how to interpret the results. This fourth book in the Resilient Healthcare series contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. This book provides a practical guide for delivering resilient healthcare, particularly for clinicians on the frontline of care unsure how to incorporate resilience into their everyday work, managers coordinating care, and for policymakers hoping to steer the system in the right direction. Other groups – patients, the media, and researchers – will also find much of interest here.

Resilient Health Care

Author : Erik Hollnagel,Jeffrey Braithwaite
Publisher : CRC Press
Page : 254 pages
File Size : 46,7 Mb
Release : 2019-07-23
Category : Medical
ISBN : 9781317065166

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Resilient Health Care by Erik Hollnagel,Jeffrey Braithwaite Pdf

Health care is everywhere under tremendous pressure with regard to efficiency, safety, and economic viability - to say nothing of having to meet various political agendas - and has responded by eagerly adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability. This has on the whole been met with limited success because health care as a non-trivial and multifaceted system differs significantly from most traditional industries. In order to allow health care systems to perform as expected and required, it is necessary to have concepts and methods that are able to cope with this complexity. Resilience engineering provides that capacity because its focus is on a system’s overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. Resilience engineering’s unique approach emphasises the usefulness of performance variability, and that successes and failures have the same aetiology. This book contains contributions from acknowledged international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce or eliminate the number of things that go wrong, Resilient Health Care aims to increase and improve the number of things that go right. Just as the WHO argues that health is more than the absence of illness, so does Resilient Health Care argue that safety is more than the absence of risk and accidents. This can be achieved by making use of the concrete experiences of resilience engineering, both conceptually (ways of thinking) and practically (ways of acting).

Working Across Boundaries

Author : Jeffrey Braithwaite,Erik Hollnagel,Garth S Hunte
Publisher : CRC Press
Page : 178 pages
File Size : 43,8 Mb
Release : 2019-06-03
Category : Technology & Engineering
ISBN : 9781000007343

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Working Across Boundaries by Jeffrey Braithwaite,Erik Hollnagel,Garth S Hunte Pdf

The book demonstrates how Resilient Health Care principles can enable those on the frontline to work more effectively towards interdisciplinary care by gaining a deeper understanding of the boundaries that exist in everyday clinical settings. This is done by presenting a set of case studies, theoretical chapters and applications that relate experiences, bring forth ideas and illustrate practical solutions. The chapters address many different issues such as resolving conflict, overcoming barriers to patient-flow management, and building connections through negotiation. They represent a range of approaches, rather than a single way of solving the practical problems, and have been written to serve both a scientific and an andragogical purpose. Working Across Boundaries is primarily aimed at people who are directly involved in the running and improvement of health care systems, providing them with practical guidance. It will also be of direct interest to health care professionals in clinical and managerial positions as well as researchers. Presents the latest work of the lauded Resilient Health Care Net group, developing applications of Resilience Engineering to health care, furthering safety thinking and generating applicable solutions that will benefit patient safety worldwide Enables health care professionals to become aware of the boundaries that affect their work so that they are able to use their strengths and overcome their weaknesses Written from a Safety-II perspective, where the purpose is to make sure that as much as possible goes well and the focus therefore is on everyday work rather than on failures. There are at present no other books that adopt this perspective nor which go into the practical details Provides a concise presentation of the state of resilient health care as a science, in terms of major theoretical issues and practical methods and techniques on the overarching and important topics of boundary-crossing and integration of care settings

Resilience in Healthcare Leadership

Author : Alan Belasen, PhD
Publisher : CRC Press
Page : 208 pages
File Size : 50,9 Mb
Release : 2022-01-20
Category : Business & Economics
ISBN : 9781000520637

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Resilience in Healthcare Leadership by Alan Belasen, PhD Pdf

The COVID-19 Pandemic has been an ultimate challenge for leadership resiliency. Resilient leaders are thoughtful and deliberate. They balance logic and emotion, ego and humility. They lead through compassionate empathy by focusing on the ‘how’, not only the ‘what’. They use their influence to drive positive change, diversity and inclusion, and create an equitable community. Most books on resilient leadership appear to focus on spirituality and tools to grow an “unshakable core of calm, strength, and happiness” or “bounce back without getting stuck in the toxic emotions of guilt, false guilt, anger, and bitterness”. These books are very similar to handbooks focusing on mental toughness and providing guides for overcoming adversity and managing negative emotions. This book, however, defines resilience as a critical competency of high-performing leaders. Leaders must cultivate resilience in themselves and foster it throughout their organizations and multidisciplinary teams in order to adapt and succeed. Resilience in Healthcare Leadership is differentiated by offering practical strategies and self-assessment instruments for identifying strengths and weaknesses and for developing and sustaining the performance of resilient leaders. The book will also focus on best practices to help build a talent pipeline and develop resilient care team leaders to effectively manage the challenges of disruptive environments. Whether senior or mid-level manager the reader will learn to apply knowledge and skills to initiate cultural change, assess strengths and weaknesses, align leadership roles with organizational goals, and position themselves to become a resilient leader. The reader will also learn how to identify message strategies consistent with stakeholders’ needs, resolve conflicts, lead multidisciplinary teams, and realize the impact of resilient leadership in influencing outcomes. Takeaways and tools are included to guide progressive learning and leadership development and build a strong succession pipeline, to help organizations become more prepared to respond to challenges facing healthcare leaders in the future.

Resilient Health Care, Volume 2

Author : Robert L. Wears,Erik Hollnagel
Publisher : CRC Press
Page : 349 pages
File Size : 49,7 Mb
Release : 2017-03-02
Category : Political Science
ISBN : 9781317065135

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Resilient Health Care, Volume 2 by Robert L. Wears,Erik Hollnagel Pdf

Health systems everywhere are expected to meet increasing public and political demands for accessible, high-quality care. Policy-makers, managers, and clinicians use their best efforts to improve efficiency, safety, quality, and economic viability. One solution has been to mimic approaches that have been shown to work in other domains, such as quality management, lean production, and high reliability. In the enthusiasm for such solutions, scant attention has been paid to the fact that health care as a multifaceted system differs significantly from most traditional industries. Solutions based on linear thinking in engineered systems do not work well in complicated, multi-stakeholder non-engineered systems, of which health care is a leading example. A prerequisite for improving health care and making it more resilient is that the nature of everyday clinical work be well understood. Yet the focus of the majority of policy or management solutions, as well as that of accreditation and regulation, is work as it ought to be (also known as ’work-as-imagined’). The aim of policy-makers and managers, whether the priority is safety, quality, or efficiency, is therefore to make everyday clinical work - or work-as-done - comply with work-as-imagined. This fails to recognise that this normative conception of work is often oversimplified, incomplete, and outdated. There is therefore an urgent need to better understand everyday clinical work as it is done. Despite the common focus on deviations and failures, it is undeniable that clinical work goes right far more often than it goes wrong, and that we only can make it better if we understand how this happens. This second volume of Resilient Health Care continues the line of thinking of the first book, but takes it further through a range of chapters from leading international thinkers on resilience and health care. Where the first book provided the rationale and basic concepts of RHC, the Resilience of Everyday Clinical Work b

Resilient Health Care, Volume 3

Author : Jeffrey Braithwaite,Robert L. Wears,Erik Hollnagel
Publisher : CRC Press
Page : 233 pages
File Size : 53,5 Mb
Release : 2016-10-03
Category : Business & Economics
ISBN : 9781315349589

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Resilient Health Care, Volume 3 by Jeffrey Braithwaite,Robert L. Wears,Erik Hollnagel Pdf

This book is the 3rd volume in the Resilient Health Care series. Resilient health care is a product of both the policy and managerial efforts to organize, fund and improve services, and the clinical care which is delivered directly to patients. This volume continues the lines of thought in the first two books. Where the first volume provided the rationale and basic concepts of RHC and the second teased out the everyday clinical activities which adjust and vary to create safe care, this book will look more closely at the connections between the sharp and blunt ends. Doing so will break new ground, since the systematic study in patient safety to date with few exceptions has been limited.

ABC of Clinical Resilience

Author : Anna Frain,Sue Murphy,John Frain
Publisher : John Wiley & Sons
Page : 98 pages
File Size : 40,8 Mb
Release : 2021-08-02
Category : Medical
ISBN : 9781119693437

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ABC of Clinical Resilience by Anna Frain,Sue Murphy,John Frain Pdf

ABC of Clinical Resilience ABC of Clinical Resilience For the healthcare professional, clinical resilience is about reconnecting with those stirrings which first motivated us to spend a career in the service of others. It is about recovering and maintaining the ???joy of practice??? which nourishes and satisfies our curiosity about the uniqueness of every person in our care. Being a resilient practitioner is essential for our personal wellbeing and also for the safety of our patients, who depend on our ability to optimise our physical and cognitive performance. Yet many healthcare professionals report experiencing burnout. ABC of Clinical Resilience summarises current evidence on how cognitive performance and wellbeing of healthcare professionals are affected by the emotional context of providing care and the organisational culture of working environments. As well as considering impacts of individuals and teams, we also consider how resilience can be recovered for the benefit of everyone. Topics include: The emotional impact of working in healthcare Resilience and cognitive performance Practicing self-care The physiology of resilience Intelligent kindness Kindness in teams Resilience in practice Organisational kindness Teaching resilience Perfect for both novice and experienced healthcare professionals, including those working in mental health, ABC of Clinical Resilience will also earn a place in the libraries of professionals who treat healthcare workers and readers interested in the psychology and prevention of burnout, vicarious trauma, and moral injury. About the ABC series The ABC series has been designed to help you access information quickly and deliver the best patient care, and remains an essential reference tool for GPs, junior doctors, medical students and healthcare professionals. Now offering over 80 titles, this extensive series provides you with a quick and dependable reference on a range of topics in all the major specialties. The ABC series is the essential and dependable source of up-to-date information for all practitioners and students in primary healthcare. To receive automatic updates on books and journals in your specialty, join our email list. Sign up today at www.wiley.com/email

Building Resilient Healthcare Systems With ICTs

Author : Ndayizigamiye, Patrick,Kante, Macire
Publisher : IGI Global
Page : 298 pages
File Size : 41,6 Mb
Release : 2022-03-11
Category : Medical
ISBN : 9781799889168

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Building Resilient Healthcare Systems With ICTs by Ndayizigamiye, Patrick,Kante, Macire Pdf

One of the challenges encountered in the provision of healthcare is the inability of healthcare systems to adapt to or respond adequately to adverse events (pandemics or otherwise), especially in settings with limited resources. ICTs can be built into healthcare systems to detect and/or mitigate adverse events. The COVID-19 pandemic has showcased the opportunities that are brought forth by ICTs such as the adoption of online consultations by doctors and other innovative ways of providing healthcare despite public health regulations, travel restrictions, and fears tied to physical appointments. Beyond the COVID-19 era, there is a need to reimagine how ICTs could be adopted in healthcare to ensure resilience in the advent of any of these future adverse events. Building Resilient Healthcare Systems With ICTs highlights the various ways ICTs could assist in building resilience within healthcare systems and the various contexts in which resilience could be built within healthcare systems. It portrays practical implications of and value derived from building resilience in healthcare systems. Covering topics such as electronic health information systems, multimodal representation, and supply chain management, this book is an essential resource for healthcare executives, government officials, researchers, computer engineers, and academicians.

Healthy, Resilient, and Sustainable Communities After Disasters

Author : Institute of Medicine,Board on Health Sciences Policy,Committee on Post-Disaster Recovery of a Community's Public Health, Medical, and Social Services
Publisher : National Academies Press
Page : 535 pages
File Size : 45,7 Mb
Release : 2015-09-10
Category : Medical
ISBN : 9780309316224

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Healthy, Resilient, and Sustainable Communities After Disasters by Institute of Medicine,Board on Health Sciences Policy,Committee on Post-Disaster Recovery of a Community's Public Health, Medical, and Social Services Pdf

In the devastation that follows a major disaster, there is a need for multiple sectors to unite and devote new resources to support the rebuilding of infrastructure, the provision of health and social services, the restoration of care delivery systems, and other critical recovery needs. In some cases, billions of dollars from public, private and charitable sources are invested to help communities recover. National rhetoric often characterizes these efforts as a "return to normal." But for many American communities, pre-disaster conditions are far from optimal. Large segments of the U.S. population suffer from preventable health problems, experience inequitable access to services, and rely on overburdened health systems. A return to pre-event conditions in such cases may be short-sighted given the high costs - both economic and social - of poor health. Instead, it is important to understand that the disaster recovery process offers a series of unique and valuable opportunities to improve on the status quo. Capitalizing on these opportunities can advance the long-term health, resilience, and sustainability of communities - thereby better preparing them for future challenges. Healthy, Resilient, and Sustainable Communities After Disasters identifies and recommends recovery practices and novel programs most likely to impact overall community public health and contribute to resiliency for future incidents. This book makes the case that disaster recovery should be guided by a healthy community vision, where health considerations are integrated into all aspects of recovery planning before and after a disaster, and funding streams are leveraged in a coordinated manner and applied to health improvement priorities in order to meet human recovery needs and create healthy built and natural environments. The conceptual framework presented in Healthy, Resilient, and Sustainable Communities After Disasters lays the groundwork to achieve this goal and provides operational guidance for multiple sectors involved in community planning and disaster recovery. Healthy, Resilient, and Sustainable Communities After Disasters calls for actions at multiple levels to facilitate recovery strategies that optimize community health. With a shared healthy community vision, strategic planning that prioritizes health, and coordinated implementation, disaster recovery can result in a communities that are healthier, more livable places for current and future generations to grow and thrive - communities that are better prepared for future adversities.

The Resilient Physician

Author : John D. Kelly IV
Publisher : Springer
Page : 110 pages
File Size : 51,7 Mb
Release : 2017-08-27
Category : Medical
ISBN : 9783319612201

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The Resilient Physician by John D. Kelly IV Pdf

Written by a veteran clinician for medical practitioners of all disciplines and levels of experience, this concise pocket guide presents a frank discussion about facilitating resiliency in the face of the personal and professional challenges of a medical career. Furthermore, it provides proven techniques and suggestions for stress management aimed at the maintenance of a more successful practice and peaceful life. First defining and elucidating the problems of stress plaguing the field, including burnout, substance abuse and suicide, the bulk of the book presents and discusses ways to combat and master the everyday stress of the "medical marriage," such as engaging in mindfulness training, learning to forgive oneself and others, listening to your own body, utilizing time away from medicine, and performing simple acts of kindness and gratitude. Issues surrounding the inevitability of mistakes, the pursuit of perfectionism, happiness and success are then examined and reflected upon, as are stress management considerations from other cultures and literary sources. Equal parts personal and practical, The Resilient Physician is a must-have for any clinician or medical professional seeking better understanding and outcomes when handling the constant demands of this high-stress - but ultimately rewarding - career.

The Resilient Physician

Author : Wayne M. Sotile,Mary O. Sotile
Publisher : American Medical Association Press
Page : 364 pages
File Size : 41,7 Mb
Release : 2002
Category : Medical
ISBN : UOM:39015055106804

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The Resilient Physician by Wayne M. Sotile,Mary O. Sotile Pdf

Physicians today may face more stress than any other group of professionals. Long hours, continual training, and constant change in the workplace complicate their already stressful lives. This book should help physicians maintain control of their emotions, their practices and their lives.

Resilient Health Care

Author : Jeffrey Braithwaite,Erik Hollnagel,Garth S. Hunte
Publisher : Unknown
Page : 200 pages
File Size : 45,8 Mb
Release : 2021
Category : Health facilities
ISBN : 0367558033

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Resilient Health Care by Jeffrey Braithwaite,Erik Hollnagel,Garth S. Hunte Pdf

"This book promotes an understanding and a greater level of resilient health care. The book provides an awareness to health care workers of the purposeful muddling that so evocatively describes their work, so that they are more informed, and become better able to function and operate in the multitude of complex ecosystems we call "healthcare". This book argues the case for the importance of recognising and understanding muddling behaviours, practices and activities in order to create resilient care. The book demonstrates how resilient health care principles can enable those on the frontlines to work more effectively towards interdisciplinary care by gaining a deeper understanding of real-world practices that manifest in everyday clinical settings. This is done by presenting a set of case studies, theoretical chapters, and applications that relate experiences, bring forth ideas, and illustrate practical solutions. Primarily aimed at people who are directly involved in the running and improvement of health care systems, providing them with practical guidance. It is also direct interest to health care professionals in clinical and managerial positions as well as researchers"--