The Services Shift

Author : Robert E. Kennedy,Ajay Sharma
Publisher : FT Press
Page : 352 pages
File Size : 41,8 Mb
Release : 2009-01-09
Category : Business & Economics
ISBN : 0137011210

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The Services Shift by Robert E. Kennedy,Ajay Sharma Pdf

Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.

Author : Jens O. Brunner
Publisher : Springer Science & Business Media
Page : 122 pages
File Size : 48,7 Mb
Release : 2010-01-07
Category : Medical
ISBN : 9783642105173

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Flexible Shift Planning in the Service Industry by Jens O. Brunner Pdf

The introductory chapter consists of four sections. In Sect. 1. 1 we reveal the c- rent situation in hospitals that is faced by the management. We address the general issue of personnel scheduling in the service industry in Sect. 1. 2. Then we motivate our research by considering physicians as the scheduling object. In particular, we show the complex nature of physician scheduling in a hospital environment. The focus of the research is presented in Sect. 1. 3. Finally, we conclude the chapter by illustrating the outline of the thesis. 1. 1 General Economic Situation in Hospitals The mounting pressure in the health care industry to reduce costs is forcing hos- tals and related facilities to take a closer look at their staf?ng policies (see [111]). A primary dif?culty in reducing personnel costs, the major component of the budget, is the variability in demand and the need to assign staff to ?xed shifts. Furthermore, government run facilities, especially those in the European Union, are seeing their budgets cut in terms of real dollars despite an aging and more acutely ill patient population (e. g. , see [96]). It has been reported that up to a third of the hospitals in Germanyplan a reductionin staff (see [91]). The schedulingprocess is furtherc- plicated by the generally recognized importance of taking individual preferences intoaccount. Moreattractiveschedulespromotejobsatisfaction,increaseproduct- ity,and reduceturnover(cf. [2]). However,withoutimprovedschedulingprocedures that better match supplyto demand,the level of care that theynow providewill soon become unsustainable. 1.

Author : Carl W. Roberts
Publisher : Routledge
Page : 299 pages
File Size : 54,9 Mb
Release : 2020-07-24
Category : Language Arts & Disciplines
ISBN : 9781000149241

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Text Analysis for the Social Sciences by Carl W. Roberts Pdf

This book provides descriptions and illustrations of cutting-edge text analysis methods for communication and marketing research; cultural, historical-comparative, and event analysis; curriculum evaluation; psychological diagnosis; language development research; and for any research in which statistical inferences are drawn from samples of texts. Although the book is accessible to readers having no experience with content analysis, the text analysis expert will find substantial new material in its pages. In particular, this collection describes developments in semantic and network text analysis methodologies that heretofore have been accessible only among a smattering of methodology journals. The book's international and cross-disciplinary content illustrates the breadth of quantitative text analysis applications. These applications demonstrate the methods' utility for international research, as well as for practitioners from the fields of sociology, political science, journalism/communication, computer science, marketing, education, and English. This is an "ecumenical" collection that contains applications not only of the most recent semantic and network text analysis methods, but also of the more traditional thematic method of text analysis. In fact, it is originally with this volume that these two "relational" approaches to text analysis are defined and contrasted with more traditional "thematic" text analysis methods. The emphasis here is on application. The book's chapters provide guidance regarding the sorts of inferences that each method affords, and up-to-date descriptions of the human and technological resources required to apply the methods. Its purpose is as a resource for making quantitative text analysis methods more accessible to social science researchers.

Author : Anonim
Publisher : Unknown
Page : 1378 pages
File Size : 50,5 Mb
Release : 1949
Category : Aeronautics
ISBN : UOM:39015019913816

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American Aviation by Anonim Pdf

Issues for include Annual air transport progress issue.

Author : Anonim
Publisher : Unknown
Page : 852 pages
File Size : 44,5 Mb
Release : 1952-09
Category : Aeronautics
ISBN : STANFORD:36105013185686

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American Aviation Daily by Anonim Pdf

Author : Anonim
Publisher : Unknown
Page : 1354 pages
File Size : 53,7 Mb
Release : 1942-07
Category : Railroads
ISBN : STANFORD:36105125357124

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Railway Age by Anonim Pdf

Author : Robert E. Kennedy
Publisher : Unknown
Page : 353 pages
File Size : 49,7 Mb
Release : 2009
Category : Electronic
ISBN : 813173871X

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The Services Shift by Robert E. Kennedy Pdf

Author : Anonim
Publisher : Unknown
Page : 366 pages
File Size : 55,8 Mb
Release : 1993
Category : Income
ISBN : UCBK:C054370298

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Perspectives on Labour and Income by Anonim Pdf

Author : Anonim
Publisher : Unknown
Page : 166 pages
File Size : 51,5 Mb
Release : 1919
Category : Electronic
ISBN : UIUC:30112112270621

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Fire Protection Service by Anonim Pdf

Author : Rob Rosenthal,Richard Flacks
Publisher : Routledge
Page : 393 pages
File Size : 45,9 Mb
Release : 2015-11-17
Category : Social Science
ISBN : 9781317254157

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Playing for Change by Rob Rosenthal,Richard Flacks Pdf

Although music is known to be part of the great social movements that have rocked the world, its specific contribution to political struggle has rarely been closely analyzed. Is it truly the 'lifeblood' of movements, as some have declared, or merely the entertainment between the speeches? Drawing on interviews, case studies and musical and lyrical analysis, Rosenthal and Flacks offer a brilliant analysis and a wide-ranging look at the use of music in movements, in the US and elsewhere, over the past hundred years. From their interviews, the voices of Pete Seeger, Ani DiFranco, Tom Morello, Holly Near, and many others enliven this highly readable book.

Author : Anonim
Publisher : Unknown
Page : 986 pages
File Size : 55,8 Mb
Release : 1948
Category : Unemployment insurance
ISBN : STANFORD:36105063364413

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Unemployment Compensation Interpretation Service by Anonim Pdf

Author : Anonim
Publisher : Unknown
Page : 1242 pages
File Size : 55,6 Mb
Release : 1942
Category : Railroads
ISBN : STANFORD:36105128583395

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The Louisville & Nashville Employes' Magazine by Anonim Pdf

Author : Anonim
Publisher : Unknown
Page : 119 pages
File Size : 50,5 Mb
Release : 2000
Category : Electronic
ISBN : LLMC:MAR2RZU3QK0I

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The Massachusetts register by Anonim Pdf

Author : Jeremy Howells
Publisher : Unknown
Page : 256 pages
File Size : 42,6 Mb
Release : 1988
Category : Business & Economics
ISBN : UOM:35128000950889

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Economic, Technological, and Locational Trends in European Services by Jeremy Howells Pdf

Analisi: SETTORE TERZIARIO. In generale. LOCALIZZAZIONE. Localizzazione di attività non industriali. INFORMATICA.

Author : J. Schenkman
Publisher : Unknown
Page : 48 pages
File Size : 55,6 Mb
Release : 1963
Category : Air traffic control
ISBN : UCAL:B3154169

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Conditions of Employment in Air Traffic Control Service by J. Schenkman Pdf