The Spin Selling Fieldbook

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SPIN® -Selling

Author : Neil Rackham
Publisher : Taylor & Francis
Page : 253 pages
File Size : 55,5 Mb
Release : 2020-04-28
Category : Business & Economics
ISBN : 9781000111484

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SPIN® -Selling by Neil Rackham Pdf

True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources

Author : Neil Rackham
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 48,8 Mb
Release : 1996-06-22
Category : Business & Economics
ISBN : 9780071368827

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The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources by Neil Rackham Pdf

Put into practice today's winning strategy for achieving success in high-end sales! The SPIN Selling Fieldbook is your guide to the method that has revolutionized big-ticket sales in the United States and globally. It's the method being used by one-half of all Fortune 500 companies to train their sales forces, and here's the interactive, hands-on field book that provides the practical tools you need to put this revolutionary method into actionimmediately. The SPIN Selling Fieldbook includes: Individual diagnostic exercises Illustrative case studies from leading companies Practical planning suggestions Provocative questionnaires Practice sessions to prepare you for dealing with challenging selling situations Written by the pioneering author of the original bestseller, SPIN Selling, this book is aimed at making implementation easy for companies that have not yet established SPIN techniques. It will also enable companies that are already using the method to reinforce SPIN methods in the field and in coaching sessions.

Major Account Sales Strategy (PB)

Author : Neil Rackham
Publisher : McGraw Hill Professional
Page : 236 pages
File Size : 46,7 Mb
Release : 1989-01-22
Category : Business & Economics
ISBN : 9780071708401

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Major Account Sales Strategy (PB) by Neil Rackham Pdf

An Arsenal of Shrewd Tactics and Winning Strategies to Make You a Major Account Sales Success Knowing how to get to the decision maker, deal with the competition, understand buyer psychology, and service the client--these are the keys to success when you need to nail down major accounts. Now, for the first time, here's a book of practical, proven-effective strategies and tactics for the entire major account sales cycle. Based on Neil Rackham's exhaustive research, the strategies you'll find here will enable you to . . . Tailor your selling strategy to match each step in the client's decision-making process. Ensure that you won't lose your customers because you'll know the psychology of the buyer and how to respond to their doubts. Gain entry to accounts through many different windows of opportunity. Deal with competitive situations, take on bigger competitors, and win using strategies that the author's meticulous research shows are employed by the most successful salespeople. Handle negotiations, concessions on price, and term agreements skillfully and effectively. Offer the ongoing technical and maintenance support that keeps your major accounts yours. From a world-renowned sales innovator, this first-of-a-kind A-to-Z presentation of major account strategy puts sales success in your hands. Make it yours today. Read Major Account Sales Strategy.

The spin selling fieldbook

Author : Neil Rackham
Publisher : Unknown
Page : 0 pages
File Size : 51,8 Mb
Release : 1999
Category : Electronic
ISBN : 8440203578

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The spin selling fieldbook by Neil Rackham Pdf

Secrets of Question-Based Selling

Author : Thomas Freese
Publisher : Sourcebooks, Inc.
Page : 441 pages
File Size : 46,7 Mb
Release : 2013-11-05
Category : Business & Economics
ISBN : 9781402287534

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Secrets of Question-Based Selling by Thomas Freese Pdf

"After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."—Jim Cusick, vice president of sales, SAP America, Inc. "Following the program, even our most experienced salespeople raved, saying QBS was the best sales training they have ever experienced!"—Alan D. Rohrer, director of sales, Hewlett Packard For nearly fifteen years, The Secrets of Question Based Selling has been helping great salespeople live you deliver big results. It's commonsense approach has become a classic, must-have tool that demonstrates how asking the right questions at the right time accurately identifies your customer's needs. But consumer behavior and sales techniques change as rapidly as technology—and there are countless contradictory sales training programs promising results. Knowing where you should turn to for success can be confusing. Now fully revised and updated, The Secrets of Question Based Selling provides a step-by-step, easy-to-follow program that focuses specifically on sales effectiveness—identifying the strategies and techniques that will increase your probability of success. How you sell has become more important than the product. With this hands-on guide, you will learn to: Penetrate more accounts Overcome customer skepticism Establish more credibility sooner Generate more return calls Motivate different types of buyers Develop more internal champions Close more sales...faster And much, much more

Winning the Professional Services Sale

Author : Michael W. McLaughlin
Publisher : John Wiley & Sons
Page : 225 pages
File Size : 43,8 Mb
Release : 2009-08-06
Category : Business & Economics
ISBN : 9780470522011

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Winning the Professional Services Sale by Michael W. McLaughlin Pdf

An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.

Selling is Dead

Author : Marc Miller,Jason Sinkovitz
Publisher : John Wiley & Sons
Page : 215 pages
File Size : 47,7 Mb
Release : 2012-06-29
Category : Business & Economics
ISBN : 9781118429273

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Selling is Dead by Marc Miller,Jason Sinkovitz Pdf

A manifesto for reinventing the sales function Selling Is Dead argues that selling teams and growth-motivated organizations must change to remain competitive. It presents a new selling framework based on research that indicates that buyer behavior can be modeled and that large sales and small sales are fundamentally different. This new framework provides salespeople with a practical structure for giving buyers significantly more value for their dollar-value well beyond the products and services being sold. Rather than focusing on one selling model, regardless of the type of sale, this book offers four different types of large sales and presents specific strategies for succeeding at each. Many sales organizations are systematically mismanaging their selling opportunities and failing to optimize their markets. Through effective selling models, illustrative case studies and examples, and real-world anecdotes, Selling Is Dead brings strategy and efficiency to sales-and shows every sales-based business how to reap the rewards.

Who Do You Think You Are . . . Anyway?

Author : Robert A. Rohm,E. Chris Carey
Publisher : Insight Publishing Group
Page : 324 pages
File Size : 41,6 Mb
Release : 1997-02
Category : Interpersonal relations
ISBN : 0964108038

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Who Do You Think You Are . . . Anyway? by Robert A. Rohm,E. Chris Carey Pdf

Dr. Robert A. Rohn explains personalities and behavior styles to help them improve business and personal skills.

Modelling Systems

Author : John Fitzgerald,Peter Gorm Larsen
Publisher : Cambridge University Press
Page : 305 pages
File Size : 45,8 Mb
Release : 2009-06-11
Category : Computers
ISBN : 9780521899116

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Modelling Systems by John Fitzgerald,Peter Gorm Larsen Pdf

How can we make sure that the software we build does what it is supposed to? This book provides an insight into established techniques which help developers to overcome the complexity of software development by constructing models of software systems in early design stages. It uses one of the leading formal methods, VDM (Vienna Development Method), and combines training in the formalism with industry-strength tool support and examples derived from real industrial applications. The principles taught here also apply to many of the current generation of formal methods. This second edition has been updated to include advanced online tool support for formal modelling as well as up-to-date reports on real commercial applications in areas as diverse as business information systems and firmware design.

Lab Dynamics

Author : Carl M. Cohen,Suzanne L. Cohen
Publisher : CSHL Press
Page : 184 pages
File Size : 49,9 Mb
Release : 2005
Category : Comportement organisationnel
ISBN : 9780879698164

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Lab Dynamics by Carl M. Cohen,Suzanne L. Cohen Pdf

"Lab Dynamics is a book about the challenges to doing science and dealing with the individuals involved, including oneself. The authors, a scientist and a psychotherapist, draw on principles of group and behavioral psychology but speak to scientists in their own language about their own experiences. They offer in-depth, practical advice, real-life examples, and exercises tailored to scientific and technical workplaces on topics as diverse as conflict resolution, negotiation, dealing with supervision, working with competing peers, and making the transition from academia to industry." "This is a uniquely valuable contribution to the scientific literature, on a subject of direct importance to lab heads, postdocs, and students. It is also required reading for senior staff concerned about improving efficiency and effectiveness in academic and industrial research."--BOOK JACKET

Infinite City

Author : Rebecca Solnit
Publisher : Univ of California Press
Page : 172 pages
File Size : 48,5 Mb
Release : 2010-11-29
Category : History
ISBN : 9780520262492

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Infinite City by Rebecca Solnit Pdf

What makes a place? Rebecca Solnit reinvents the traditional atlas, searching for layers of meaning & connections of experience across San Francisco.

Let's Get Real or Let's Not Play

Author : Mahan Khalsa,Randy Illig
Publisher : Penguin
Page : 296 pages
File Size : 42,5 Mb
Release : 2008-10-30
Category : Business & Economics
ISBN : 9781440632914

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Let's Get Real or Let's Not Play by Mahan Khalsa,Randy Illig Pdf

The new way to transform a sales culture with clarity, authenticity, and emotional intelligence. Too often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy. Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction. This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers: · Start new business from scratch in a way both salespeople and clients can feel good about · Ask hard questions in a soft way · Close the deal by opening minds

People Buy You

Author : Jeb Blount
Publisher : John Wiley & Sons
Page : 214 pages
File Size : 41,6 Mb
Release : 2010-06-21
Category : Business & Economics
ISBN : 9780470599112

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People Buy You by Jeb Blount Pdf

The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.

Smart Leaders, Smarter Teams

Author : Roger M. Schwarz
Publisher : John Wiley & Sons
Page : 279 pages
File Size : 53,7 Mb
Release : 2013-03-18
Category : Business & Economics
ISBN : 9780787988739

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Smart Leaders, Smarter Teams by Roger M. Schwarz Pdf

A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need. When stakes are high, you can't get great results by just changing what you do. You also need to change how you think. Organizational psychologist and leadership consultant Roger Schwarz applies his 30+ years of experience working with leadership teams to reveal how leaders can drastically improve results by changing their individual and team mindset. Provides practical guidance to help teams increase decision quality, decrease implementation time, foster innovation, get commitment, reduce costs and increase trust Outlines 5 core values leadership teams can adopt to exponentially improve results Author of The Skilled Facilitator and The Skilled Facilitator Fieldbook Get the results you and your team need. Start by applying the practical wisdom of Smart Leaders, Smarter Teams.

The Negotiation Fieldbook, Second Edition

Author : Grande Lum
Publisher : McGraw Hill Professional
Page : 273 pages
File Size : 40,7 Mb
Release : 2010-10-15
Category : Business & Economics
ISBN : 9780071747004

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The Negotiation Fieldbook, Second Edition by Grande Lum Pdf

Foreword by Roger Fisher, author of the bestselling Getting to Yes Diagnostic test to help readers determine their own-and their opponent's-negotiating style Lum was named Director of the Center for Negotiation and Dispute Resolution at the University of California Hastings College of Law, the largest law school negotiation center in the country