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The Way of Conflict teaches strategies for using ancient wisdom and modern techniques to confidently engage in any dispute and reach a balanced resolution. This groundbreaking book integrates the wealth of conflict skills found throughout the world’s major religious and indigenous traditions with the latest scientific systems and conflict resolution theory. It uses the cross-cultural metaphor of the four natural elements — earth, water, fire, and air — to identify the innate conflict personality types and propose a productive path through the chaos of conflict. Combining her extensive experience as a licensed mediator and corporate trainer with wisdom gained from years of spiritual study, Combs uses assessment tests, anecdotes from indigenous and religious traditions, and illustrative folktales to show how to quickly assess a conflict and implement an appropriate resolution strategy.
Dis-Solving Conflict from Within by Henry Yampolsky Pdf
Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression. The first part of the book takes the reader step by step through the method, drawing on famous teachings in both conflict resolution and mindfulness, real-life examples from the author’s own practice, and colorful anecdotes from his personal adventures, which included riding a motorcycle across the Himalayas. The rest of the book is a very practical application for how these teachings can transform the way we live our lives – in conflicts ranging from arguments with your spouse and debates about current affairs at your dinner table to greater societal conflicts and existential challenges facing us. At once spiritually based, and yet also immensely practical, this book is relevant not just for conflict resolution professionals, but for anyone who wants to live more peacefully with the people around them. In a signature style that is both educational and funny – and always all his own – Henry Yampolsky draws on his formal education, his life experiences, and his knowledge and acceptance that all people, no matter their beliefs, are infinitely connected. Distilling conflict down to our most basic needs as human beings leads the reader to the inevitable conclusion that we are not so different after all. While acknowledging the validity of the stories of conflicts created by humans, Yampolsky gently but firmly guides the reader to the same conclusion he has come to – that conflict can be transformed into an opportunity for growth, connection, and dialogue once we learn to turn within.
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Finding Your Way Through Conflict by Chris Amirault,Christine Snyder Pdf
Learn how to engage in and resolve conflict productively to improve work relationships and create a more equitable community for children. Conflicts are inevitable, often hard to navigate, and can quickly multiply and become unmanageable. And resolving conflict requires self-reflection, understanding, and vulnerability. But knowing how to tackle difficult conversations will strengthen relationships, create a more equitable community, and improve the impact educators have on the young children they work with. The first of its kind, Finding Your Way Through Conflict specifically focuses on conflict in early childhood education settings and gives concrete steps and strategies to help manage and resolve it productively. Authors Chris Amirault, Ph.D., and Christine M. Snyder, M.A., have decades of experience in early childhood education programs and conflict resolution. Built on their expertise and their own experiences, the book’s conflict scenarios are engaging and authentic, empowering educators to get in and out of conflict in a variety of personal, organization, and cultural contexts. Some of these scenarios include: The Discombobulated Team: The children’s artwork you posted in the classroom yesterday is gone. Who took it down—and why? The Intent/Impact Disagreement: You were only trying to help! So why is that parent offended? The Unexpected Disaster: Your team planned every aspect of that difficult parent meeting for days. So why was it such a catastrophe? A free PLC/Book Study Guide is available at freespirit.com/plc.
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
The Dynamics of Conflict Resolution by Bernard Mayer Pdf
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo Pdf
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
New Ways of Managing Conflict by Rensis Likert,Jane Gibson Likert Pdf
Give the principles and step by step procedures of management system to reduce internal and external conflict and external conflict and improve performance.
Conflict is everywhere: our living rooms, our streets, our community organizations, and every corner of the internet. But few of us have the training to successfully intervene or resolve these conflicts. In these pages, experienced peacemaker Gwendolyn Olton shows you how to use your existing skills and intuition to transform a wide variety of conflicts from insurmountable impasses to working relationships where everyone's needs are met. The result is a practical, kind, realistic guidebook for anyone who's found themselves in a conflict (their own or someone else's) and wondered, "How did we get here and what can I do to make it better!?"The book is broken up into three sections: learn the basics of conflicts, help others work out their conflicts, and finally, resolve and heal the conflicts in your own life. Filled with real life examples and thought-provoking scenarios, Olton offers a variety of conflict analysis and conversation tools that you can use to navigate the most challenging interpersonal dynamics, and to better understand yourself and others along the way—all without calling HR or the cops.
The Conflict Resolution Toolbox by Gary T. Furlong Pdf
In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.
Author : Morton Deutsch,Peter T. Coleman,Eric C. Marcus Publisher : John Wiley & Sons Page : 959 pages File Size : 55,6 Mb Release : 2006-09-18 Category : Business & Economics ISBN : 9780787986667
The Handbook of Conflict Resolution by Morton Deutsch,Peter T. Coleman,Eric C. Marcus Pdf
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Contemporary Conflicts in Southeast Asia by Mikio Oishi Pdf
This book looks at major contemporary conflicts —intra and interstate— in Southeast Asia from a conflict management perspective. Starting with the view that the conventional ASEAN conflict-management methods have ceased to be effective, it looks for new conflict-management patterns and trends by investigating seven contemporary cases of conflict in the region. Focusing on the incompatibilities involved in each case and examining how they have been managed—whether by integration, co-existence, elimination or maneuvering around the conflict—the book sheds new light on the significance of managing conflict in achieving and maintaining the stability of the Southeast Asian region. It makes a significant theoretical contribution to the field of peace and conflict studies by proposing the concept of “mediation regime” as the key to understanding current conflict management within ASEAN.
