Total Quality Management As A Holistic Management Concept

Author : Klaus J. Zink
Publisher : Springer Science & Business Media
Page : 360 pages
File Size : 53,7 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9783642720987

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Total Quality Management as a Holistic Management Concept by Klaus J. Zink Pdf

In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.

Author : Klaus J Zink
Publisher : Unknown
Page : 368 pages
File Size : 48,9 Mb
Release : 1998-03-18
Category : Electronic
ISBN : 3642720994

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Total Quality Management As a Holistic Management Concept by Klaus J Zink Pdf

Author : P. N. MUKHERJEE
Publisher : PHI Learning Pvt. Ltd.
Page : 438 pages
File Size : 47,8 Mb
Release : 2006-10-30
Category : Business & Economics
ISBN : 8120330560

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TOTAL QUALITY MANAGEMENT by P. N. MUKHERJEE Pdf

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.

Author : Wickramasinghe, Nilmini
Publisher : IGI Global
Page : 825 pages
File Size : 49,5 Mb
Release : 2016-08-23
Category : Medical
ISBN : 9781522509219

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Handbook of Research on Healthcare Administration and Management by Wickramasinghe, Nilmini Pdf

Effective healthcare delivery is a vital concern for citizens and communities across the globe. The numerous facets of this industry require constant re-evaluation and optimization of management techniques. The Handbook of Research on Healthcare Administration and Management is a pivotal reference source for the latest scholarly material on emerging strategies and methods for delivering optimal healthcare opportunities and solutions. Highlighting issues relating to decision making, process optimization, and technological applications, this book is ideally designed for policy makers, administrators, students, professionals, and researchers interested in achieving superior healthcare solutions.

Author : Phillip Käser
Publisher : diplom.de
Page : 106 pages
File Size : 43,7 Mb
Release : 2010-06-28
Category : Business & Economics
ISBN : 9783836648363

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Total Quality Management For Micro-businesses in the Manufacturing Industry by Phillip Käser Pdf

Inhaltsangabe:Introduction: Total Quality Management (TQM) has already made its mark in history. Big players in major industries, such as Ford and Siemens, have already aligned their business and production processes to this holistic management concept. Over the past three decades there are more medium-sized companies applying TQM principles to their business. Quality has been important in helping companies gaining a competitive edge in globalized markets. TQM with its extensive set of methods aims to embed quality awareness among all departments of a company where work affects the quality of the products. There are thousands of articles and books written on how large and medium sized companies have successfully implemented of TQM. An extensive literature review and interviews of experts and owners of very small businesses (micro-businesses) indicate that this is the only industry where TQM systems have not yet been implemented. Although micro-businesses are pressured by their customers to achieve high levels of quality in their products, there is not enough research that addresses the issues of implementing TQM practices for micro-businesses. Scientific literature does not provide answers to crucial questions such as: - What methods of quality management are currently being in use in micro-businesses? - How could a TQM system be tailored to meet the needs in a micro-business environment? This thesis is part of a large-scale field study that recently has been launched by the Howe School of Technology Management at Stevens Institute of Technology, Hoboken, NJ. The study aims to reveal answers to the questions listed above. This thesis forms the foundation for the subsequent field study. The main goals is to deploy a systematic TQM framework for micro-businesses that will be help micro-businesses understand how the quality management culture has an impact on a company s success. Additionally, this thesis aims to develop a questionnaire that will examine the validity of the framework and serve as basis for the field study. The focus is on very small manufacturers. First breakthroughs in quality management have been taken place in this industry. Thus we can dispose of more than 100 years of research results in this field. Furthermore it is the manufacturer who is used to the first-movers role in new quality management models another good reason for choosing this industry. Layout of This Thesis: After an exposure of the problem in [...]

Author : Joseph A. Umoren
Publisher : Xlibris Corporation
Page : 257 pages
File Size : 42,9 Mb
Release : 2021-08-26
Category : Medical
ISBN : 9781664179936

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Holistic Nursing Home Management in the Era of Change by Joseph A. Umoren Pdf

Holistic Nursing Home Management in the Era of Change: A Pathway to a Sustainable Nursing Home Quality discusses different topics about nursing homes, advocating the holistic management approach, meaning that all parts of a human person or organization especially in nursing homes must be integrally managed as one whole. Originating from the medical and nursing traditions, the holistic management advocacy is attributed to the wisdom of Hippocrates, Florence Nightingale, and Allan Savory in business practices. The book provides our readers important insights into the evolutions, misgivings and progress that have occurred within the nursing home industry, dating back to the 10th century Almshouse/Poorhouse. Nursing home practitioners will assimilate the fundamentals and framework of change needed in leadership, managerial, supervisory, technical, clinical functions and staffing affecting each resident’s needs concept and managing nursing homes as a business in the holistic perspective, to achieve nursing home quality and LTC regulatory compliance.

Author : Shailendra Nigam
Publisher : Excel Books India
Page : 422 pages
File Size : 54,8 Mb
Release : 2005
Category : Kvalitetsstyring
ISBN : 8174464190

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Total Quality Management by Shailendra Nigam Pdf

This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.

Author : Su Mi Dahlgaard-Park
Publisher : SAGE Publications
Page : 1996 pages
File Size : 54,8 Mb
Release : 2015-05-29
Category : Business & Economics
ISBN : 9781506315058

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The SAGE Encyclopedia of Quality and the Service Economy by Su Mi Dahlgaard-Park Pdf

Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.

Author : Jens J. Dahlgaard,Ghopal K. Kanji,Kai Kristensen
Publisher : Routledge
Page : 429 pages
File Size : 47,8 Mb
Release : 2008-01-28
Category : Business & Economics
ISBN : 9781135728649

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Fundamentals of Total Quality Management by Jens J. Dahlgaard,Ghopal K. Kanji,Kai Kristensen Pdf

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Author : Jakobs, Kai
Publisher : IGI Global
Page : 362 pages
File Size : 40,9 Mb
Release : 2019-04-30
Category : Business & Economics
ISBN : 9781522590101

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Corporate Standardization Management and Innovation by Jakobs, Kai Pdf

Standardization is no longer a technical activity. Rather, most large firms as well as policymakers and many other public sector entities have realized the economic and political relevance of information and communication technology standards. Accordingly, an increasing number of firms and public authorities experience the need to properly manage their standardization activities. Corporate Standardization Management and Innovation is an essential reference source that discusses various aspects that relate to the management of standardization in private firms and the public sector and identifies good practices in the internal and external management of standardization activities. Focusing around research areas such as digital market, global business, and business strategy, this book is designed to assist academics, practitioners, and researchers in the identification of good practices in management of standardization activities.

Author : Jens J. Dahlgaard,Ghopal K. Kanji,Kai Kristensen
Publisher : Routledge
Page : 357 pages
File Size : 46,6 Mb
Release : 2008-01-28
Category : Business & Economics
ISBN : 9781135728656

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Fundamentals of Total Quality Management by Jens J. Dahlgaard,Ghopal K. Kanji,Kai Kristensen Pdf

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Author : Marek Bugdol,Piotr Jedynak
Publisher : Springer
Page : 199 pages
File Size : 50,9 Mb
Release : 2014-08-16
Category : Technology & Engineering
ISBN : 9783319100289

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Integrated Management Systems by Marek Bugdol,Piotr Jedynak Pdf

Examining the challenges of integrated management, this book explores the importance and potential benefits of using an integrated approach as a cross-functional concept of management. It covers not only standardized management systems (e.g. International Organization for Standardization), but also models of self-assessment, as well as different types of integration. Furthermore, it demonstrates how processes and systems can be integrated, and how management efficiency can be increased. The major part of this book focuses on management concepts which use integration as a key tool of management processes (e.g. the systematic approach, supply chain management, virtual and network organizations, processes management and total quality management). Case studies, illustrations, and tables are also provided to exemplify and illuminate the content, as well as examples of successful and failed integrations. Providing a particularly useful resource to managers and specialists involved in the improvement of organizational performance, this book is also intended for top managers, functional managers, project managers, specialists, consultants, and those who wish to improve the efficiency and effectiveness of management. It also offers a helpful guide to academics and students interested in quality and risk management.

Author : Klaus J. Zink
Publisher : Springer Science & Business Media
Page : 268 pages
File Size : 45,8 Mb
Release : 2008-05-06
Category : Business & Economics
ISBN : 9783790820461

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Corporate Sustainability as a Challenge for Comprehensive Management by Klaus J. Zink Pdf

Sustainability has become a topic of global relevance: Corporations and other economically acting organizations increasingly need to realize economic, environmental and social objectives in order to survive. Supplementary to "classical" environmental management, realizing corporate sustainability requires comprehensive approaches which allow the integration of social and economic aspects. Such concepts can be found e.g. in international excellence models mainly based on a TQM thinking but also in the field of human factors in organizational design and management. Understood as systems approaches, they include the interests of all relevant stakeholders with a mid- or long-term time perspective and are thus highly linked with the principles of sustainable development. In this book internationally leading scientists discuss the issue of sustainability from their perspective, resulting in an innovative view on different management approaches under the umbrella of corporate sustainability.

Author : Informa Healthcare
Publisher : CRC Press
Page : 1980 pages
File Size : 53,8 Mb
Release : 2000-12-14
Category : Technology & Engineering
ISBN : 9781482298536

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International Encyclopedia of Ergonomics and Human Factors - 3 Volume Set by Informa Healthcare Pdf

The first encyclopedia in the field, the International Encyclopedia of Ergonomics and Human Factors provides a comprehensive and authoritative compendium of current knowledge on ergonomics and human factors. It gives specific information on concepts and tools unique to ergonomics. About 500 entries, published in three volumes and on CD-ROM, are pre

Author : Walter Leal Filho
Publisher : Springer
Page : 991 pages
File Size : 40,5 Mb
Release : 2017-10-03
Category : Science
ISBN : 9783319630076

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Handbook of Sustainability Science and Research by Walter Leal Filho Pdf

This multidisciplinary handbook explores concrete case studies which illustrate how sustainability science and research can contribute to the realization of the goals of the 2030 Agenda for Sustainable Development. It contains contributions from sustainability researchers from across the world.